Multitech MultiVOIP 800 MVP800 User manual

Standalone Voice/IP Gateway
Model MVP800
Proprietary Mode
Quick Start Guide

Quick Start Guide
PN 82088350 RevisionA
MultiVOIP 800 (Model MVP800)
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights
reserved. Copyright © 2001, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with
respect to the contents hereof and specifically disclaims any implied
warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
AManual released. Covers MVP800 Proprietary Mode
(6/20/01) only software version 2.01.
Patents
This Product is covered by one or more of the following U.S.
Patent Numbers: 6151333, 5757801, 5682386. Other Patents
Pending. TRADEMARKS
Trademarks of Multi-Tech Systems, Inc.: MultiVOIP, Multi-Tech and the
Multi-Tech logo.
Windows is a registered trademark of Microsoft Corporation in the United
States and other countries.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
InternetAddress: http://www.multitech.com

iii
Contents
Introduction ................................................................................... 4
RelatedDocumentation................................................................. 4
Installing Your MultiVOIP............................................................... 5
Configure and Install your Host MultiVOIP ............................. 5
Configure your Client MultiVOIPs ........................................... 6
Deploy the VOIP Network ....................................................... 6
Unpacking Your MultiVOIP............................................................ 7
Safety Warnings ............................................................................ 8
Cabling Your MultiVOIP................................................................. 8
E&M Jumper Block Positioning Procedure ........................... 10
Configuring Your Host MultiVOIP ................................................ 12
Configuring Your Client MultiVOIPs............................................. 27
Deploying the VOIP Network....................................................... 37
Limited Warranty ......................................................................... 40
Technical Support........................................................................ 40
ContactingTechnical Support ............................................... 41
FCC Declaration.......................................................................... 41

MultiVOIP Quick Start Guide
4
Introduction
Welcome to Multi-Tech's new standalone Voice/IP Gateways,
which allow analog voice and fax communication over an IP
network. The MultiVOIP model number MVP800 has eight
voice/fax channels. Multi-Tech’s new voice/fax over IP
gateway technology allows voice and fax communication to
ride, with no additional expense, over your existing IP network,
which has traditionally been data-only. To access this free
voice and fax communication, all you have to do is connect
your MultiVOIP to your telephone equipment, and then to your
existing Ethernet LAN. Once configured, the MultiVOIP then
allows voice and fax to travel down the same path as your
traditional data communications.
The MVP800 is designed with eight voice/fax channels, 10M bps
Ethernet LAN interface, and command port.
System management is provided through the command port
using bundled Windows® software, which provides easy-to-
use configuration menus and online Help.
Figure 1. MultiVOIP
Related Documentation
The MultiVOIP manuals are intended to be used by a qualified
VOIPAdministrator (one that has both telephony and
networking experience). This Quick Start Guide provides the
necessary information for a qualified administrator to unpack,
cable, load software, and configure the host and client units for
proper operation.
A detailed MultiVOIP User Guide is also provided on the

5
Introduction
System CD with your MVP800. The User Guide provides in-
depth information on the features and functionality of Multi-
Tech’s MultiVOIP. The User Guide is provided in .pdf format
on the system CD and is also available from our Web site.
The User Guide is produced using Adobe AcrobatTM. To view
or print your copy of a user guide, install Acrobat ReaderTM on
your computer. TheAcrobat Reader is included on your
System CD or is available as a free download from Adobe’s
Web site at http://www.adobe.com.
Launch the Reader and select the .pdf file from the CD.
Viewing and printing a user guide from the web also requires
that you have theAdobe Acrobat Reader loaded on your
system. The MultiVOIP User Guide is also available on Multi-
Tech’s Web site at http://www.multitech.com.
From the Multi-Tech homepage, click Support | Manuals |
MultiVOIP and choose the appropriate User Guide to download
the .pdf file.
Installing Your MultiVOIP
The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network. Ageneral description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.
Configure and Install your Host MultiVOIP
As the first step, the VOIP administrator configures the
MultiVOIP designated as the “Host” unit. This includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address, as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator

MultiVOIP Quick Start Guide
6
configures the unit and builds the Phone Directory Database
that will reside in the Host unit.
Configure your Client MultiVOIPs
The next step is to configure the MultiVOIPs designated as
“Client” units. The Client units can be another MVP800 or
MVP400 unit or a MultiVOIP 200 Series. Again, unique LAN
IP addresses, subnet masks, and Gateway IP addresses are
assigned, and each Voice/Fax channel is configured for the
appropriate channel interface type. When this is done, the
Phone Directory Database option is set to Client, and the IP
address of the Host MultiVOIP is entered. Once all client
units are configured, the process moves on to Phase 3.
Deploy the VOIP Network
The final phase of installation is deployment of the network.
Through the first two phases, the VOIP administrator controls
configuration, so when the Client MultiVOIPs are sent to their
remote sites, the remote site administrators need only to
connect the units to their LAN and telephone equipment. Afull
Phone Directory Database (supplied by the Host MultiVOIP)
will be loaded into their unit within minutes of being connected
and powered up.
The final task of the VOIPAdministrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
the phone numbers of the interfacing telephone equipment.
Now, a VOIP user can call any person on the VOIP network.

7
Cabling
Unpacking Your MultiVOIP
Remove all items from the box.
www.multitech.com
Voice/Fax over IP Networks
Figure 3. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly
replaced.Alithium battery on the voice/fax channel board
provides backup power for the time keeping capability. The
battery has an estimated life expectancy of ten years. When
the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Sytems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.

MultiVOIP Quick Start Guide
8
Cabling Your MultiVOIP
Cabling your MultiVOIP involves connecting the host
MultiVOIP to your LAN and telephone equipment.
If you are connecting any Voice/Fax Channel to an E&M trunk
other than type 2, perform the E&M Jumper Block Positioning
procedure, which immediately follows the Cabling Procedure,
before performing the Cabling Procedure.
1. Connect one end of the power supply to a liveAC outlet
and connect the other end to the MultiVOIP as shown in
Figure 4. The power connector is a 7-pin circular DIN
connector.
E&M FXO FXS E&M FXO FXS E&M FXO FXS
VOICE/
FAX
CHANNEL
8
VOICE/
FAX
CHANNEL
4
VOICE/
FAX
CHANNEL
7
VOICE/
FAX
CHANNEL
3
VOICE/
FAX
CHANNEL
VOICE/
FAX
CHANNEL
2
VOICE/
FAX
CHANNEL
5
VOICE/
FAX
CHANNEL
1
CHANNEL 10
CHANNEL 9
CHANNEL 8
CHANNEL 7
CHANNEL
CHANNEL 5
CHANNEL 4
CHANNEL 3
CHANNEL 2 (RS232/V.35)
CHANNEL 1 (RS232/V.35)
10BASET
ETHERNET
COMMAND PORT
EXT. COMPOSITE LINK (RS232/V.35) POWER
I
O
GND
T1 DSU
MONITOR
XMT RCV
INTERNAL
COMPOSITE
LINK
E&M FXO FXS
Ethernet Connection
Command Port Connection
Power Connection
FXS
FXO
E&M
FXSE&M
FXO
PSTN
Voice/Fax Channel 1 - 8
Connections
Figure 4. Cable Connections
2. Connect the MultiVOIP to a PC by using the DB-9 to DB-25
cable provided with your unit. Plug the DB-25 end of the
cable into the Command port of the MultiVOIP and the
other end into the serial port on the PC. See Figure 4.

9
Cabling
3. Connect a network cable to the ETHERNET 10BASET
connector on the back of the MultiVOIP. Connect the other
end of the cable to your network.
4. If you are connecting a station device such as an analog
telephone, a fax machine, or a Key Telephone System
(KTS) to your MultiVOIP, connect one end of an RJ11
phone cord to the Voice/Fax Channel 1 FXS connector on
the back of the MultiVOIP and the other end to the station
device.
If you are connecting a PBX extension to your MultiVOIP,
connect one end of an RJ11 phone cord to the Voice/Fax
Channel 1 FXO connector on the back of the MultiVOIP
and the other end to the PBX extension.
If you are connecting an E&M trunk from a telephone
switch to your MultiVOIP, connect one end of an RJ45
phone cord to the Voice/Fax Channel 1 E&M connector
on the back of the MultiVOIP and the other end to the
trunk. Refer to the User Guide for E&M pin assignments.
If you are connecting to an E&M trunk, ensure that the
E&M trunk jumper is in the correct position for the E&M
type trunk. The default E&M jumper position is E&M
type 2. To change the E&M jumper position, perform the
E&M jumper block positioning procedure, which
immediately follows this procedure.
5. Repeat the above step to connect the remaining telephone
equipment to each Voice/Fax Channel on your MultiVOIP.
6. Turn on power to the MultiVOIP by placing the ON/OFF
switch on the back panel to the ON position. Wait for the
BOOT LED on the MultiVOIP to go off before proceeding.
This may take a couple minutes.
Proceed to the next section to load the MultiVOIP software.

MultiVOIP Quick Start Guide
10
E&M Jumper Block Positioning Procedure
Ajumper block exists for each voice/fax channel. The jumper
block is to the right of each set of channel jacks. The jumper
block contains 8-pairs of pins. The jumper plug fits over three
pairs of pins on the jumper block. The E&M type number is
labeled on the pc board. The jumper plug needs to be
centered on the E&M type number. Perform the following
procedure to change E&M jumper position.
1. Ensure that power is removed from the MultiVOIP.
2. Remove the front panel by loosening the two Phillips quarter-
turn screws, and remove the four Phillips screws on the back
and the four Phillips screws on the bottom.
3. Slide the top cover back off the chassis to expose the rear
panel.
4. To change a jumper position, lift the jumper plug up off the
jumper block and move to the new position, ensuring that the
center jumper is centered on the E&M type number.
4
2 (Default)
1,3
5
5. Change the jumper position for each voice/fax channel
that is connecting to an E&M trunk that is not a type 2. If
you have two voice/fax channel boards in your unit and
you need to change the jumpers on the second board,
remove the six screws from the top board and disconnect
the ribbon cable from the top board.
6. Slide the top cover back on to the chassis.
7. Replace the front panel and secure it by tightening the two