Multitech MultiVOIP MVP2400 User manual

Voice / Fax over IP Networks
User Guide for Voice/IP Gateways
Digital Models
(T1, E1, ISDN-PRI):
MVP2400
MVP2410
MVP3010
Analog Models:
MVP210
MVP410
MVP810

2
User Guide
S000249C
Analog MultiVOIP Units (Models MVP210, MVP410 & MVP810)
Digital MultiVOIP Units (Models MVP2400, MVP2410, MVP3010,
MVP24-48 and MVP30-60)
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights
reserved.
Copyright © 2002, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect
to the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech
Systems, Inc. to notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
AInitial Release.
(05/10/02)
B Index added.
(05/24/02)
C Updated for 4.03/6.03 software.
(10/11/02)
Patents
This Product is covered by one or more of the following U.S. Patent Numbers:
5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents
Pending.
Trademark
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo. Windows and
NetMeeting are registered trademarks of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax: [phone]
Technical Support: [phone]
http://www.multitech.com

3
CONTENTS
CONTENTS ................................................................................................................3
CHAPTER 1: OVERVIEW.......................................................................................7
ABOUT THIS MANUAL...............................................................................................8
INTRODUCTION TO TI MULTIVOIPS (MVP2400, MVP2410, & MVP24-48).........10
T1 Front Panel LEDs..........................................................................................12
T1 LED Descriptions..........................................................................................13
INTRODUCTION TO EI MULTIVOIPS (MVP3010 & MVP30-60)............................14
E1 Front Panel LEDs .........................................................................................16
E1 LED Descriptions..........................................................................................16
INTRODUCTION TO ANALOG MULTIVOIPS (MVP-210/410/810 & MVP428)........18
Analog MultiVOIP Front Panel LEDs................................................................20
Analog MultiVOIP LED Descriptions ................................................................21
COMPUTER REQUIREMENTS.....................................................................................22
SPECIFICATIONS.......................................................................................................23
Specs for Digital T1 MultiVOIP Units................................................................23
Specs for Digital E1 MultiVOIP Units................................................................24
Specs for Analog MultiVOIP Units.....................................................................25
INSTALLATION AT A GLANCE ..................................................................................26
RELATED DOCUMENTATION....................................................................................26
CHAPTER 2: QUICK START INSTRUCTIONS.................................................27
INTRODUCTION........................................................................................................28
MULTIVOIP STARTUP TASKS .................................................................................28
Phone/IP Details *Absolutely Needed* Before Starting the Installation............29
Gather IP Information...................................................................................................29
Gather Telephone Information .....................................................................................29
Gather Telephone Information .....................................................................................30
Gather Telephone Information .....................................................................................30
Obtain Email Address for VOIP (for email call log reporting).....................................31
Identify Remote VOIP Site to Call...............................................................................31
Identify VOIP Protocol to be Used...............................................................................31
Placement ...........................................................................................................32
The Command/Control Computer (Specs & Settings)........................................32
Quick Hookups....................................................................................................33
Load MultiVOIP Control Software onto PC.......................................................35
Phone/IP Starter Configuration..........................................................................36
Phonebook Starter Configuration (with remote voip).........................................39
Outbound Phonebook...................................................................................................39
Inbound Phonebook......................................................................................................43
Phonebook Tips ..................................................................................................46
Phonebook Example ...........................................................................................49
Connectivity Test.................................................................................................54
Troubleshooting..................................................................................................58

Contents MultiVOIP User Guide
4
CHAPTER 3: MECHANICAL INSTALLATION AND CABLING...................59
INTRODUCTION........................................................................................................60
SAFETY WARNINGS.................................................................................................60
Lithium Battery Caution .....................................................................................60
Safety Warnings Telecom....................................................................................60
UNPACKING YOUR MULTIVOIP..............................................................................61
Unpacking the MVP2410/3010...........................................................................61
Unpacking the MVP2400....................................................................................62
Unpacking the MVP410/810...............................................................................63
Unpacking the MVP210......................................................................................64
RACK MOUNTING INSTRUCTIONS FOR MVP2410/3010 & MVP410/810................65
Safety Recommendations for Rack Installations.................................................66
19-Inch Rack Enclosure Mounting Procedure....................................................67
CABLING..................................................................................................................68
Cabling Procedure for MVP2410/3010..............................................................68
Cabling Procedure for MVP2400.......................................................................69
Cabling Procedure for MVP410/810..................................................................70
Cabling Procedure for MVP210.........................................................................72
CHAPTER 4: SOFTWARE INSTALLATION .....................................................74
INTRODUCTION........................................................................................................75
LOADING MULTIVOIP SOFTWARE ONTO THE PC....................................................75
UN-INSTALLING THE MULTIVOIP CONFIGURATION SOFTWARE.............................82
CHAPTER 5: TECHNICAL CONFIGURATION FOR DIGITAL T1/E1
MULTIVOIPS (MVP2400, MVP2410, MVP3010)................................................86
CONFIGURING THE DIGITAL T1/E1 MULTIVOIP.....................................................87
LOCAL CONFIGURATION..........................................................................................89
Pre-Requisites.....................................................................................................89
IP Parameters................................................................................................................89
T1 Telephony Parameters (for MVP2400 & MVP2410)..............................................90
E1 Telephony Parameters (for MVP3010)...................................................................91
SMTP Parameters (for email call log reporting)...........................................................92
Local Configuration Procedure (Summary).......................................................93
Local Configuration Procedure (Detailed).........................................................94
CHAPTER 6: TECHNICAL CONFIGURATION FOR ANALOG
MULTIVOIPS (MVP210/410/810)........................................................................161
CONFIGURING THE ANALOG MULTIVOIP .............................................................162
LOCAL CONFIGURATION........................................................................................165
Pre-Requisites...................................................................................................165
IP Parameters..............................................................................................................165
Analog Telephony Interface Parameters (for MVP210/410/810)..............................166
SMTP Parameters (for email call log reporting).........................................................167
Local Configuration Procedure (Summary).....................................................168
Local Configuration Procedure (Detailed).......................................................169

MVP3000 MultiVOIP User GuideMultiVOIP Overview
5
CHAPTER 7: T1 PHONEBOOK CONFIGURATION......................................235
CONFIGURING THE MVP2400/2410 MULTIVOIP PHONEBOOKS..........................236
T1 PHONEBOOK EXAMPLES...................................................................................254
3 Sites, All-T1 Example.....................................................................................254
Configuring Mixed Digital/Analog VOIP Systems ...........................................260
Call Completion Summaries.............................................................................270
Variations in PBX Characteristics....................................................................273
CHAPTER 8: E1 PHONEBOOK CONFIGURATION......................................274
MVP3010 INBOUND AND OUTBOUND MULTIVOIP PHONEBOOKS .......................275
Free Calls: One VOIP Site to Another.............................................................276
Local Rate Calls: Within Local Calling Area of Remote VOIP.......................277
National Rate Calls: Within Nation of Remote VOIP Site...............................279
Inbound versus Outbound Phonebooks.............................................................280
PHONEBOOK CONFIGURATION PROCEDURE...........................................................284
E1 PHONEBOOK EXAMPLES...................................................................................298
3 Sites, All-E1 Example ....................................................................................298
Configuring Digital & Analog VOIPs in Same System.....................................305
Call Completion Summaries.......................................................................................314
Variations in PBX Characteristics....................................................................317
International Telephony Numbering Plan Resources.......................................318
CHAPTER 9: ANALOG PHONEBOOK CONFIGURATION .........................320
CHAPTER 10: OPERATION AND MAINTENANCE ......................................322
OPERATION AND MAINTENANCE ...........................................................................323
System Information screen................................................................................323
Statistics Screens...............................................................................................325
About Call Progress..........................................................................................325
About Logs........................................................................................................331
About Reports ...................................................................................................334
About IP Statistics.............................................................................................335
About T1/E1 Statistics.......................................................................................339
MULTIVOIP PROGRAM MENU ITEMS.....................................................................347
Date and Time Setup.........................................................................................349
Obtaining Updated Firmware...........................................................................349
Implementing a Software Upgrade...................................................................353
Identifying Current Firmware Version.......................................................................353
Downloading Firmware..............................................................................................354
Downloading CAS Protocol.......................................................................................357
Downloading Factory Defaults...................................................................................360
Setting and Downloading User Defaults ..........................................................362
Setting a Password (Windows GUI).................................................................364
Setting a Password (Web Browser GUI) ..........................................................367
Un-Installing the MultiVOIP Software.............................................................368
Upgrading Software..........................................................................................370
FTP SERVER FILE TRANSFERS (“DOWNLOADS”)...................................................371

Contents MultiVOIP User Guide
6
WEB BROWSER INTERFACE ...................................................................................381
SYSLOG SERVER FUNCTIONS ................................................................................386
CHAPTER 11: WARRANTY, SERVICE, AND TECH SUPPORT..................389
LIMITED WARRANTY.............................................................................................390
REPAIR PROCEDURES FOR U.S. AND CANADIAN CUSTOMERS...............................390
TECHNICAL SUPPORT.............................................................................................392
Contacting Technical Support ..........................................................................392
CHAPTER 12: REGULATORY INFORMATION ............................................393
EMC, Safety, and R&TTE Directive Compliance.............................................394
FCC DECLARATION...............................................................................................394
Industry Canada ...............................................................................................395
FCC Part 68 Telecom.......................................................................................395
Canadian Limitations Notice............................................................................396
APPENDIX A: EXPANSION CARD INSTALLATION
(MVP24-48 & MVP30-60)......................................................................................397
INSTALLATION.......................................................................................................398
OPERATION............................................................................................................400
APPENDIX B: CABLE PINOUTS ......................................................................401
APPENDIX B: CABLE PINOUTS..............................................................................402
Command Cable ...............................................................................................402
Ethernet Connector...........................................................................................402
T1/E1 Connector...............................................................................................403
Voice/Fax Channel Connectors........................................................................403
APPENDIX C: TCP/UDP PORT ASSIGNMENTS ...........................................405
WELL KNOWN PORT NUMBERS.............................................................................406
PORT NUMBER ASSIGNMENT LIST.........................................................................406
APPENDIX D: INSTALLATION INSTRUCTIONS
FOR MVP428 UPGRADE CARD.........................................................................407
INDEX .....................................................................................................................413

7
Chapter 1: Overview

Overview MultiVOIP User Guide
8
About This Manual
This manual is about Voice-over-IP products made by Multi-Tech
Systems, Inc. It describes three product groups.
1. T1 Digital MultiVOIP units, models MVP2400, MVP2410, and
the capacity-doubling add-on expansion card, model MVP24-
48.
2. E1 Digital MultiVOIP units, models, MVP3010 and the
capacity-doubling add-on expansion card, model MVP30-60.
3. Analog MultiVOIP units, models MVP810, MVP410, and
MVP210.
The table below describes the vital characteristics of these various
models.
MultiVOIP Product Family
Model
Description MVP
2400 MVP 2410 MVP 24-48 MVP 3010 MVP 30-60
Function T1
digital
VOIP
unit
T1
digital
VOIP
unit
T1
digital
VOIP
add-on
card
E1
digital
VOIP
unit
E1
digital
VOIP
add-on
card
Capacity 24
channels 24 channels 24 added
channels
30
channels 30 added
channels
Chassis/
Mounting table
top 19” 1U rack
mount
circuit
card
only
19” 1U
rack
mount
circuit
card
only
Model
Description MVP
810 MVP 428 MVP 410 MVP 210
Function analog
voip add-on card analog voip analog voip
Capacity 8
channels
4 added
channels
4
channels
2
channels
Chassis/
Mounting 19” 1U
rack
mount
circuit
card
only
19” 1U
rack
mount
table
top

MultiVOIP User Guide Overview
9
Variable Model/Version Icon and Typography. The MultiVOIP
product family is a coordinated set of products that can operate with
each other in a seamless fashion. For example, both the digital and
analog MultiVOIP units use the same graphic user interface (GUI) in
the MultiVOIP configuration software and both operate under a single
GUI in the MultiVoipManager remote management software. Because
this is the case, the various model numbers and version numbers of
MultiVOIP family products will each appear in various dialog boxes
and commands. But instead of showing these dialog boxes once for
each model in this manual, we substitute the following icon.
Figure 1-1: Variable Model/Version Icon
It indicates that, whatever MultiVOIP model you are using, all details
except the very model and version numbers themselves will be the
same regardless of the MultiVOIP model used. Also, in some cases, we
will use other typographic devices, like blank underlining
(“MultiVOIP ____”) to denote information that applies to any
and all of the products in this product family.

Overview MultiVOIP User Guide
10
Introduction to TI MultiVOIPs (MVP2400,
MVP2410, & MVP24-48)
We proudly present MultiTech’s T1 Digital Multi-VOIP products.
The MVP2400 is a table-top model; the MVP2410 is a rack-mount
model; and the MVP24-48 is an add-on expansion card that doubles the
capacity of the MVP2410 without adding another chassis. All of these
voice-over-IP products have fax capabilities. All adhere to the North
American standard of T1 trunk telephony using digital 24-channel
time-division multiplexing, which allows 24 phone conversations to
occur on the T1 line simultaneously. All can also accommodate T1 lines
of the ISDN Primary Rate Interface type (ISDN-PRI).
Scale-ability. The MVP2400 and MVP2410 are tailored to companies
needing more than a few voice-over-IP lines, but not needing carrier-
class equipment. When expansion is needed, the MVP2410 can be field-
upgraded into a dual T1 unit by installing the MVP24-48 kit, which is
essentially a second MultiVOIP motherboard that fits in an open
expansion-card slot in the MVP2410. The upgraded dual unit then
accommodates two T1 lines.
T1 VOIP Traffic. The MVP2400/2410 accepts its outbound traffic from
a T1 trunk that’s connected to either a PBX or to a telco/carrier. The
MVP2400/2410 transforms the telephony signals into IP packets for
transmission on LANs, WANs, or the Internet. Inbound IP data traffic
is converted to telephony data and signaling.
When connected to PBX. When connected to a PBX, the
MVP2400/2410 creates a network node served by 10/100-Base T
connections. Local PBX phone extensions gain toll-free access to all
phone stations directly connected to the VOIP network. Phone
extensions at any VOIP location also gain toll-free access to the entire
local public-switched telephone network (PSTN) at every other VOIP
location in the system.
When connected to PSTN. When the T1 line(s) connected to the
MVP2400/2410 are connected directly to the PSTN, the unit becomes a
Point-of-Presence server dedicated to local calls off-net.
H.323 & SIP. Being H.323 compatible, the MVP2400/2410 can place
calls to telephone equipment at remote IP network locations that also
contain H.323 compatible voice-over-IP gateways. It will interface with
H.323 software and H.323 gatekeeper units. H.323 specifications also
bring to voip telephony many special features common to conventional
telephony. H.323 features of this kind that have been implemented into
the MuliVOIP include Call Hold, Call Waiting, Call Name

MultiVOIP User Guide Overview
11
Identification, Call Forwarding (from the H.450 standard), and Call
Transfer (H.450.2 from H.323 Version 2). The fourth version of the
H.323 standard improves system resource usage (esp. logical port or
socket usage) by handling call signaling more compactly and allowing
use of the low-overhead UDP protocol instead of the error-correcting
TCP protocol where possible.
The MultiVOIP is also SIP-compatible. However, H.450 Supplementary
Services features can be used under H.323 only and not under SIP.
The MultiVOIP2400/2410 comes equipped with a variety of data
compression capabilities, including G.723, G.729, and G.711 and
features DiffServ quality-of-service (QoS) capabilities.
VOIP Functions. The MultiVOIP MVP2400/2410 gateway performs
four basic functions: (a) it converts a dialed number into an IP address,
(b) it sends voice over the data network, (c) it establishes a connection
with another VOIP gateway at a remote site, and (d) it receives voice
over the data network. Voice is handled as IP packets with a variety of
compression options. Each T1 connection to the MultiVOIP provides 24
time-slot channels to connect to the telco or to serve phone or fax
stations connected to a PBX.
Ports. The MVP2400/2410 also has a 10/100 Mbps Ethernet LAN
interface, and a Command port for configuration. An MVP2410
upgraded with the MVP24-48 kit will have two Ethernet LAN interfaces
and two Command ports.
Management. Configuration and system management can be done
locally with the MultiVOIP configuration software. After an IP address
has been assigned locally, other configuration can be done remotely
using the MultiVOIP web browser GUI. Remote system management
can be done with the MultiVoipManager SNMP software or via the
MultiVOIP web browser GUI. All of these control software packages
are included on the Product CD.

Overview MultiVOIP User Guide
12
T1 Front Panel LEDs
The MVP2400, MVP2410, and MVP24-48 all use a common main circuit
board or motherboard. Consequently the LED indicators are the same
for all.
Figure 1-2. MultiVOIP MVP2400 Front Panel
Active LEDs. The MVP2410 front panel has two sets of identical LEDs.
In the MVP2410 as shipped (that is, without an expansion card), the
left-hand set of LEDs is functional whereas the right-hand set is not.
When the MVP2410 has been upgraded with an MVP24-48 kit, the
right-hand set of LEDs will also become active.
Figure 1-3. MultiVOIP MVP2410 Chassis

MultiVOIP User Guide Overview
13
T1 LED Descriptions
The descriptions below apply to all digital T1 MultiVOIP units.
MVP2400/2410 Front Panel LED Definitions
MVP2400/2410 Front Panel LED Definitions
LED NAME DESCRIPTION
Power Indicates presence of power.
Boot After power up, the Boot LED will be on for about 10
seconds while the MVP2400/2410 is booting.
RCV Receive. Lights when receiving data on Ethernet
port.
XMT Transmit. Lights when transmitting data on
Ethernet port.
LNK Link. When lit, VOIP “sees” the hub or network
via the Ethernet connection.
COL Collision. Lit when data collisions occur.
T1 When lit, indicates presence of T1 connection.
E1 E1. Not supported.
PRI PRI. On if T1 line is of ISDN-Primary-Rate type.
ONL Online. This LED is on when frame
synchronization has been established on the
T1/E1 link.
IC IC LED is on when Internal Clocking is selected in
T1/E1 configuration.
LC Indicates Loss of Carrier.
LS Indicates Loss of Signal.
Test For testing purposes only.

Overview MultiVOIP User Guide
14
Introduction to EI MultiVOIPs
(MVP3010 & MVP30-60)
We proudly present MultiTech’s E1 Digital Multi-VOIP products. The
MVP3010 is a rack-mount model and the MVP30-60 is an add-on
expansion card that doubles the capacity of the MVP3010 without
adding another chassis. All of these voice-over-IP products have fax
capabilities. All adhere to the European standard of E1 trunk telephony
using digital 30-channel time-division multiplexing, which allows 30
phone conversations to occur on the E1 line simultaneously. All can
also accommodate E1 lines of the ISDN Primary Rate Interface type
(ISDN-PRI).
Scale-ability. The MVP3010 is tailored to companies needing more
than a few voice-over-IP lines, but not needing carrier-class equipment.
When expansion is needed, the MVP3010 can be field-upgraded into a
dual E1 unit by installing the MVP30-60 kit, which is essentially a
second MultiVOIP motherboard that fits into an open expansion-card
slot in the MVP3010. The upgraded dual unit then accommodates two
E1 lines.
E1 VOIP Traffic. The MVP3010 accepts its outbound traffic from a E1
trunk that’s connected to either a PBX or to a telco/carrier. The
MVP3010 transforms the telephony signals into IP packets for
transmission on LANs, WANs, or the Internet. Inbound IP data traffic
is converted to telephony data and signaling.
When connected to PBX. When connected to a PBX, the MVP3010
creates a network node served by 10/100-Base T connections. Local
PBX phone extensions gain toll-free access to all phone stations directly
connected to the VOIP network. Phone extensions at any VOIP location
also gain local-rate access to the entire local public-switched telephone
network (PSTN) at every other VOIP location in the system.
When connected to PSTN. When the E1 line(s) connected to the
MVP3010 are connected directly to the PSTN, the unit becomes a Point-
of-Presence server dedicated to local calls off-net.
H. 323 & SIP. Being H.323 compatible, the MVP3010 can place calls to
telephone equipment at remote IP network locations that also contain
H.323 compatible voice-over-IP gateways. It will interface with H.323
software and H.323 gatekeeper units. H.323 specifications also bring to
voip telephony many special features common to conventional
telephony. H.323 features of this kind that have been implemented into
the MuliVOIP include Call Hold, Call Waiting, Call Identification, Call
Forwarding (from the H.450 standard), and Call Transfer (H.450.2 from

MultiVOIP User Guide Overview
15
H.323 Version 2). The fourth version of the H.323 standard improves
system resource usage (esp. logical port or socket usage) by handling
call signaling more compactly and allowing use of the low-overhead
UDP protocol instead of the error-correcting TCP protocol where
possible.
The MultiVOIP is also SIP-compatible. However, H.450
Supplementary Services features can be used under H.323 only and not
under SIP.
The MultiVOIP3010 comes equipped with a variety of data
compression capabilities, including G.723, G.729, and G.711 and
features DiffServ quality-of-service (QoS) capabilities.
VOIP Functions. The MultiVOIP MVP3010 gateway performs four
basic functions: (a) it converts a dialed number into an IP address, (b) it
sends voice over the data network, (c) it establishes a connection with
another VOIP gateway at a remote site, and (d) it receives voice over
the data network. Voice is handled as IP packets with a variety of
compression options. Each E1 connection to the MultiVOIP provides 30
time-slot channels to connect to the telco or to serve phone or fax
stations connected to a PBX.
Ports. The MVP3010 also has a 10/100 Mbps Ethernet LAN interface,
and a Command port for configuration. An MVP3010 upgraded with
the MVP30-60 kit will have two Ethernet LAN interfaces and two
Command ports.
Management. Configuration and system management can be done
locally with the MultiVOIP configuration software. After an IP address
has been assigned locally, other configuration can be done remotely
using the MultiVOIP web browser GUI. Remote system management
can be done with the MultiVoipManager SNMP software or via the
MultiVOIP web browser GUI. All of these control software packages
are included on the Product CD.

Overview MultiVOIP User Guide
16
E1 Front Panel LEDs
Because the MVP3010 and MVP30-60 both use a common main circuit
card or motherboard, the LED indicators are the same for both.
Figure 1-4. MultiVOIP MVP3010 Chassis
Active LEDs. The MVP3010 front panel has two sets of identical LEDs.
In the MVP3010 as shipped (that is, without an expansion card), the
left-hand set of LEDs is functional whereas the right-hand set is not.
When the MVP3010 has been upgraded with an MVP30-60 kit, the
right-hand set of LEDs will also become active.
E1 LED Descriptions
MVP3010 Front Panel LED Definitions
MVP3010 Front Panel LED Definitions
LED NAME DESCRIPTION
Power Indicates presence of power.
Boot After power up, the Boot LED will be on for about 10
seconds while the MVP3010 is booting.
RCV Receive. Lights when receiving data on Ethernet
port.
XMT Transmit. Lights when transmitting data on
Ethernet port.
LNK Link. When lit, VOIP “sees” the hub or network
via the Ethernet connection.
COL Collision. Lit when data collisions occur.

MultiVOIP User Guide Overview
17
MVP3010 Front Panel LED Definitions (cont’d)
T1 T1. Not supported.
E1 E1. When lit, indicates presence of E1
connection.
PRI PRI. On if E1 line is of ISDN-Primary-Rate type.
ONL Online. This LED is on when frame
synchronization has been established on the
T1/E1 link.
IC IC LED is on when Internal Clocking is selected
in T1/E1 configuration.
LC Indicates Loss of Carrier.
LS Indicates Loss of Signal.
Test For testing purposes only. For testing purposes
only.

Overview MultiVOIP User Guide
18
Introduction to Analog MultiVOIPs
(MVP-210/410/810 & MVP428)
VOIP: The Free Ride. We proudly present Multi-Tech's MVP-
210/410/810 generation of MultiVOIP Voice-over-IP Gateways. They
allow voice/fax communication to be transmitted at no additional
expense over your existing IP network, which has ordinarily been data-
only. To access this free voice and fax communication, you simply
connect the MultiVOIP to your telephone equipment and your existing
Internet connection. These analog MultiVOIPs inter-operate readily
with T1 or E1 MultiVOIPs units.
Capacity. The MultiVOIP model MVP810 is a eight-channel unit, the
MVP410 a four-channel unit, and the MVP210 a two-channel unit. All
of these MultiVOIP units have a 10/100Mbps Ethernet interface and a
command port for configuration. The MVP428 is an expansion circuit
card for the four-channel MVP410 that turns it into an eight-channel
voip.
Mounting. Mechanically, the MVP410 and MVP810 MultiVOIPs are
designed for a one-high industry-standard EIA 19-inch rack enclosure.
By contrast, the MVP210 is a table-top unit. The product must be
installed by qualified service personnel in a restricted-access area, in
accordance with Articles 110-16, 10-17, and 110-18 of the National
Electrical Code, ANSI/NFPA 70.
Phone System Transparency. These MultiVOIPs inter-operate with a
telephone switch or PBX, acting as a switching device that directs voice
and fax calls over an IP network. The MultiVOIPs have “phonebooks,”
directories which determine to who calls may be made and the
sequences that must be used to complete calls through the MultiVOIP.
The phonebooks allow the phone user to interact with the VOIP system
just as they would with an ordinary PBX or telco switch. When the
phonebooks are set, special dialing sequences are minimized or
eliminated altogether. Once the call destination is determined, the
phonebook settings determine whether the destination VOIP unit must
strip off or add dialing digits to make the call appear at its destination
to be a local call.
H.323 & SIP. The MultiVOIP supports the H.323 standards-based
protocol enabling your MultiVOIP to participate in real-time
conferencing with other third-party VOIP Gateways or endpoints that
support the H.323 protocol (for example, Microsoft NetMeeting®). The
H.323 standard defines how endpoints make and receive calls, how
endpoints negotiate a common set of audio and data capabilities, how
information is formatted and sent over the network, and how endpoints
communicate with their respective Gatekeepers.

MultiVOIP User Guide Overview
19
H.323 specifications also bring to voip telephony many special features
common to conventional telephony. H.323 features of this kind that
have been implemented into the MuliVOIP include Call Hold, Call
Waiting, Call Identification, Call Forwarding (from the H.450 standard),
and Call Transfer (H.450.2 from H.323 Version 2). The fourth version of
the H.323 standard improves system resource usage (esp. logical port or
socket usage) by handling call signaling more compactly and allowing
use of the low-overhead UDP protocol instead of the error-correcting
TCP protocol where possible.
The MultiVOIP is also SIP-compatible. However, H.450 Supplementary
Services features can be used under H.323 only and not under SIP.
Gatekeepers. Gatekeeper software is optional and when used in a
network, it typically resides on a designated PC. It acts as the central
point for all calls within its zone and provides call control services to all
registered endpoints. In addition, Gatekeepers can perform bandwidth
management through support for Bandwidth Request, Confirm, and
Reject messages.
Management. Configuration and system management can be done
locally with the MultiVOIP configuration software. After an IP address
has been assigned locally, other configuration can be done remotely
using the MultiVOIP web browser GUI. Remote system management
can be done with the MultiVoipManager SNMP software or via the
MultiVOIP web browser GUI. All of these control software packages
are included on the Product CD.
RCV XMT COLLNK XMTRCV XSG RSG
XMT RCVXSG RSG XMTRCV XSG RSGXMT RCV XSGRSG
XMT RCV XSGRSG
XMTRCV XSG RSG
XMTRCV XSG RSG
Voice/Fax5 Voice/ Fax6Voice/Fax7Voice/ Fax8
Voic e/Fax1 Voice/ Fax2Voice/Fax 3 Voi ce/ Fax4EthernetBoot
Power
XMT RCVXSG RSG
Figure 1-5: MVP-410/810 Chassis
Figure 1-6: MVP-210 Chassis

Overview MultiVOIP User Guide
20
Analog MultiVOIP Front Panel LEDs
LED Types. The MultiVOIPs have two types of LEDs on their front
panels:
(1) general operation LED indicators (for power, booting, and
ethernet functions), and
(2) channel operation LED indicators which describe the data
traffic and performance in each VOIP data channel.
Active LEDs. On both the MVP410 and MVP810, there are eight sets of
channel-operation LEDs. However, on the MVP410, only the lower
four sets of channel-operation LEDs are functional. On the MVP810, all
eight sets are functional.
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Voice/Fax 5 Voice/Fax 6 Voice/Fax 7 Voice/Fax 8
Voice/Fax 1 Voice/Fax 2 Voice/Fax 3 Voice/Fax 4
Ethernet
Boot
Power
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Figure 1-7. MVP410/810 Front Panel
Similarly, the MVP210 has the general-operation indicator LEDs and
two sets of channel-operation LEDs, one for each channel.
Figure 1-8. MVP210 Front Panel