Multitech MultiVOIP MVP200 User manual

Voice / Fax over IP Networks
Standalone Voice/IP Gateway
Model MVP200
Quick Start Guide

Quick Start Guide
82098175 Revision A
MultiVOIP 200 (Model MVP200)
This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Copyright © 1999, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right
to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to
notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
AInitial Release; covers software version 2.01.
(5/5/99) Patents
This Product is covered by one or more of the following U.S.
Patent Numbers: 5.301.274; 5.309.562 ; 5.355.365; 5.355.653;
5.452.289; 5.453.986 . Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
Fax-Back [phone]
http://www.multitech.com

iii
Contents
Introduction ................................................................................... 4
Related Documentation................................................................. 5
MultiVOIPApplication.................................................................... 6
Installing Your MultiVOIP............................................................... 8
Unpacking Your MultiVOIP.......................................................... 10
Safety Warnings .......................................................................... 10
Cabling Your MultiVOIP................................................................11
Cabling Procedure .................................................................11
E&M Jumper Block Positioning Procedure ................................. 13
Phase 1: Configuring Your Master MultiVOIP ............................. 14
Software Loading .................................................................. 14
Phase 2: Configure Your Slave MultiVOIPs ................................ 30
Phase 3: Deploy the VOIP Network ........................................... 39
Limited Warranty ......................................................................... 42
Technical Support........................................................................ 43
FCC Declaration.......................................................................... 44

MultiVOIP Quick Start Guide
4
Introduction
Welcome to Multi-Tech's new stand-alone Voice/IP Gateway, the
MultiVOIP, model MVP200. The MultiVOIP allows analog voice
and fax communication over an IP network. Multi-Tech’s new
voice/fax gateway technology allows voice and fax
communication to ride, with no additional expense, over your
existing IP network, which has traditionally been data-only. To
access this free voice and fax communication, all you have to do
is connect the MultiVOIP to your telephone equipment, and then
to your existing Internet connection. Once configured, the
MultiVOIP then allows voice and fax to travel down the same path
as your traditional data communications.
The MVP200 has two independent voice/fax channels (each with
three voice/fax interfaces), a 10 Mbps Ethernet LAN interface,
and a command port for configuration.
System management is provided through the command port
using bundled Windows® software which provides easy-to-use
configuration menus and a comprehensive on-line Help
system.
Figure 1. MultiVOIP

5
Introduction
Related Documentation
The MultiVOIP200 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start provides the necessary information for a qualified
person to unpack, cable, load software, and configure the unit
for proper operation.
A detailed MultiVOIP200 User Guide is also provided (on
diskette) with your unit and provides in-depth information on
the features and functionality of Multi-Tech’s MultiVOIP.
The diskette media is produced usingAdobeAcrobatTM for
viewing and printing the user guide. To view or print your copy
of a user guide, loadAcrobat ReaderTM on your system. The
Acrobat Reader is a free download fromAdobe’s web Site:
http://www.adobe.com/prodindex/acrobat/readstep.html
Once loaded on your computer, launch the Reader and select
the .pdf file from the diskette.
The MultiVOIP200 User Guide is also available on Multi-Tech’s
Web site at:
http://www.multitech.com
Viewing and printing a user guide from the Web also requires
that you have the Acrobat Reader loaded on your system. To
select the MultiVOIP200 User Guide from the MTS home page,
click Support | Manuals and then click MultiVOIP in the product
list.All MultiVOIP documents will be displayed and you can
choose User Guide (MVP200) to view or download the .pdf file.

MultiVOIP Quick Start Guide
6
MultiVOIP Application
In a typical MultiVOIP application, two or more MultiVOIPs are
deployed at various sites on the Internet. Each MultiVOIP is
assigned a static IP address that must be accessible from the
Internet.
Router RouterInternet
Hub Hub
LAN LAN
IP Address
204.22.122.XXX
IP Address
204.56.39.XXX
Figure 2. Existing IP Network
When you have an existing network, all you have to do is
connect the MultiVOIP into your network, assign a specific
static IP address for the MultiVOIP, and then build your
personalized phone directory to communicate between
MultiVOIPs.
Master MultiVOIP
IP Address
204.22.122.118
Slave MultiVOIP
Router RouterInternet
Hub Hub
LAN LAN
Router IP Address
204.22.122.1
Router IP Address
204.56.39.10
#201
Channel 1Channel 1
#101
IP Address
204.22.122.XXX
IP Address
204.56.39.XXX
Figure 3. Add MultiVOIPs to Existing IP Network

7
Introduction
A phone directory is maintained on one of the MultiVOIPs
which is configured as a “master.” This phone directory is
retrieved by the remaining “slave” MultiVOIPs on your IP
network.
Phone Book
# IP Address Channel Interface
101 204.22.122.118 1 FXS
201 202.56.39.100 1 FXS
Each phone number entry corresponds to a MultiVOIP’s IP
address and associated voice/fax channel number. With this
system, you need only update the “master” phone directory
when deploying additional MultiVOIPs to your IP network.
In the example application where analog telephones are
directly attached to the voice/fax channels; the user simply
picks up the attached phone and dials the extension of another
MultiVOIP. The phone on the remote MultiVOIP will ring and, if
answered, a conversation can take place.

MultiVOIP Quick Start Guide
8
Installing Your MultiVOIP
The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network. Ageneral description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.
Phase 1: Configure and Install Your Master MultiVOIP
As the first step, the VOIP administrator configures the
MultiVOIP designated as the “Master” unit. This includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address; as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator
configures the unit and builds the Phone Directory Database
that will reside with the Master unit.
Phase 2: Configure Your Slave MultiVOIP(s)
Once Phase 1 has been completed, the administrator moves
on to configure the MultiVOIP(s) designated as “Slave” units.
Again, unique LAN IP addresses, subnet masks, and Gateway
IP addresses are assigned, and each Voice/Fax channel is
configured for the appropriate channel interface type. When
this is done, the Phone Directory Database option is set to
Slave, and the IP address of the Master MultiVOIP is entered.
Once all Slave units are configured, the process moves on to
Phase 3.
Phase 3: Deploy the VOIP Network
The final phase of the installation is deployment of the
network. Through the first two phases, the VOIP administrator
controls configuration, so when the Slave MultiVOIPs are sent
to their remote sites, the remote site administrators need only
to connect the units to their LAN and telephone equipment.A

9
Cabling
full Phone Directory Database (supplied by the Master
MultiVOIP) will be loaded into their unit within minutes of being
connected and powered up.
The final task of the VOIPAdministrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
telephone numbers of the interfacing telephone equipment; at
which point, a VOIP user can call any person on the VOIP
network.

MultiVOIP Quick Start Guide
10
Unpacking Your MultiVOIP
Remove all items from the box (See Figure 4).
MADE IN U.S.A
MADE IN U.S.A
Figure 4. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides
backup power for the time keeping capability. The battery has
an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.