Multitech MultiMobile MT5634ZLX User manual

Models MT5634ZLX/E
and MT5634ZLX/E-T/2
Owner’s Manual

Owner’s Manual
MultiMobileTM
Model # MT5634ZLX/E & MT5634ZLX/E-T/2
P/N 82067101
This publication may not be reproduced, in whole or in
part, without prior expressed written permission from Multi-
Tech Systems, Inc. All rights reserved.
Copyright © 1998 by Multi Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or
warranties with respect to the content hereof and
specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to
revise this publication and to make changes from time to
time in the content hereof without obligation of Multi-Tech
Systems, Inc. to notify any person or organization of such
revisions or changes.
Record of Revisions
Revision Description
B General editorial and technical
(8/1/97) changes.
TRADEMARKS
Trademarks of Multi-Tech Systems, Inc. are as follows:
MultiMobile, Multi-Tech, and the Multi-Tech logo. All other
trademarks are owned by their respective companies.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A.
[phone] or [phone]
U. S. FAX [phone]
Fax-Back Service 612-717-5888
Technical Support [phone]
BBS [phone] or [phone]
Internet Address: http://www.multitech.com
Technical Writer: mark@ multitech.com

Contents
Chapter 1 - Introduction and Description
About This Manual....................................................7
About This Product ...................................................7
Specifications ...........................................................9
PC Card Interface..............................................9
Dimensions........................................................9
Weight................................................................9
Power.................................................................9
Power Consumption ..........................................9
Cable and Connector ........................................9
Network .............................................................9
Modem Characteristics ...................................10
Fax ...................................................................10
Features..................................................................11
System Requirements ............................................12
Ship Kit Contents....................................................13
Chapter 2 - Installation
Safety Warnings .....................................................14
Installing The MT5634ZLX/E or
MT5634ZLX/E-T/2 Card(s)...................................14
Driver Software Installation ....................................16
Novell NetWare Installation....................................16
Menu Installation .............................................16
Manual Driver Installation.......................................18
Novell Client Installation.........................................19
Microsoft LAN Manager Installation.......................21
Packet Driver Installation .......................................23
Windows for Workgroups Installation (NDIS3
Driver for Workgroup)...........................................23
NDIS2 Driver for Workgroup ..................................25
ODI Driver for Workgroups.....................................26
Windows NT 3.51 / NT 4.0 Installation ..................28
Windows 95 Installation .........................................29
Artisoft Lantastic 6.0 Installation ............................30
iii

Chapter 3 - Comprehensive Driver Notes
Introduction.............................................................31
Factory Default Settings.........................................31
Quick Start ..............................................................31
PC Card Software - Manual Installation .........31
Getting Started .......................................................33
Using DOS Extended Memory Managers..............33
Driver Directory Structure......................................34
Driver Upgrades .....................................................35
Notes for NDIS Driver.............................................36
Notes for Packet Driver ..........................................37
Notes for Windows For Workgroups ......................38
Chapter 4 - Troubleshooting
Introduction.............................................................39
No response to AT commands ........................39
The modem does not execute the command
line .................................................................39
The modem does not give a response after
an AT command was executed .....................40
The modem gives an ‘ERROR’ response
after an AT command was executed ............40
The modem goes off-hook and disables the
telephone line................................................40
The modem does not auto-answer the phone 40
The software does not control the modem
properly or can not detect the modem..........41
The characters on the screen are doubled.....41
No text appears on the screen in Data mode .41
No text appears on the screen when in
Command mode............................................41
The modem does not dial a phone number
after Execution of AT dial command .............42
Communications software dials, but Fails ......42
The modem Connects with some modems,
but not with others.........................................42
When dialing another modem, You receive a
‘CONNECT’ response, but nothing else .......42
iv

The modem speaker does not make any
sound when Connecting to another
modem ..........................................................42
The modem loses the connection when in
use.................................................................43
The modem does not connect with another
modem ..........................................................43
Occasionally, the modem gives a burst of
errors. ............................................................43
The modem gets random errors in
transmitted data. ...........................................43
After Downloading a file, the File does not
store on your disk drive.................................44
The text on the screen is not legible...............44
When using V.42bis or MNP5, some features
are disabled...................................................44
When connecting to another modem, the
modem reports a higher Connect baud rate
than it is really using .....................................45
When I run CARDEN, “PC-Card is not
enabled successfully” is displayed ...............45
Enabling the MT5634ZLX ...............................46
Installing the Win 95 Driver over SystemSoft
CardWorks ....................................................46
The NetWare driver runs successfully but fails
to login to the Netware server.......................47
COM Port and IRQ Conflicts ..................................47
Windows 3.1x ..................................................47
Windows 95 .....................................................48
Chapter 5 - Service
Limited Warranty ....................................................49
On-line Warranty Registration................................50
Software User License Agreement ........................50
Tech Support ..........................................................52
Recording Modem Information...............................52
Service ....................................................................53
About the Multi-Tech BBS ......................................54
How to Use the Multi-Tech BBS......................54
v

About CompuServe/Internet...................................55
About the Multi-Tech Fax-Back System .................56
Appendix A - Specifications
Appendix B - AT Commands,
S-Registers & Result Codes
Introduction.............................................................58
How To Use AT Commands....................................58
Basic AT Commands ..............................................60
AT& (Ampersand) Commands ...............................64
AT% (Percent) Commands.....................................67
AT\ (Back Slash) Commands ................................67
AT- (Dash) Commands ...........................................71
S-Registers (ATSn=x).............................................72
Result Codes ..........................................................76
Basic Result Codes .........................................77
Extended Result Codes ..................................78
Appendix C - Regulatory Agency
Information
FCC Regulatory Statements ..................................79
Consumer Instructions ....................................79
FCC Fax Update .............................................82
Canadian Limitations Notice ...........................83
Index
vi

7
1 - Introduction and Description
Chapter 1 - Introduction and Description
About This Manual
This manual explains how to install and use your
MT5634ZLX/E or MT5634ZLX/E-T/2 PCMCIA
Ethernet/Fax/Modem card.
About This Product
The MT5634ZLX is a multifunction communication
device that lets you perform multiple communication
tasks at the same time:
• K56flexTM compatible for data transmission
speeds up to 56Kbps, while maintaining
compatibility with lower-speed modems. The
K56flex standard asymmetrically transfers data-
-client downloads at speeds up to 56K bps,
client uploads at speeds up to 33.6K bps;
• send and receive faxes from computers or fax
machines;
• connect to an Ethernet 10BaseT LAN; and it
uses only one PCMCIA slot while performing
these functions.
The MT5634ZLX is a credit-card-size Type II
PCMCIA card that complies with the PCMCIA 2.1
and JEIDA 4.1 standards and works with computers
that incorporate a compatible interface.
It is Bell, ITU-T and AT command compatible,
allowing it to be used worldwide with today’s popular
communication software programs. You can send
and receive faxes with any Group 3 fax machine.

MT5634ZLX Owner’s Manual
8
Using standard phone lines and 10BaseT Ethernet,
the MT5634ZLX permits you to access servers on a
LAN and connect to the Internet or on-line computer
networks such as CompuServe and America Online;
and permits you to transmit E-Mail, send and
receive information and communicate with other
PCs.

9
1 - Introduction and Description
Specifications
PC Card Interface
PCMCIAType II
Dimensions
3.37” X 2.128” X 0.197”
(85.6 mm X 54 mm X 5 mm)
Weight
1.225 oz. (35 g)
Power
+5V ±5%, @220mA
Power Consumption
0.86 W (Concurrent mode)
Cable and Connector
Model MT5634ZLX/E:
one cable with a 15-pin detachable
connector (to PC card) terminated on one
end; with the other end of the cable
splitting into one RJ-11 plug for PSTN
connection and one RJ-45 plug for LAN
connection.
Model MT5634ZLX/E-T/2:
one cable with a 15-pin detachable
terminated connector (to PC card); with the
other end of the cable terminated with one
RJ-11 receptacle connector for PSTN and
one receptacle BNC T-connector
converting 10Base-T to 10Base2 for LAN.
NetworkIEEE 802.3 10BaseT (MT5634ZLX),
10Base2 (MT5634ZLX/E)--10M bps
NE2000 compatible

MT5634ZLX Owner’s Manual
10
Modem Characteristics
Client-to-Server
Data Rates
*K56flex speeds when accessing an ISP-
type K56flex server (actual speed depend
on server capabilities and line conditions)
Client-to-Client
Data Rates
33,600, 31,200, 28,800, 26,400, 24,000,
21,600, 19,200, 16,800, 14,400, 12,000,
9600, 7200, 4800, 2400, 1200, 0-300 bps
V.42 bis & MNP 2-5 data compression and
error correction, AT Command Set
Enhanced Throughput Cellular (ETC)
protocol for mobile cellular connections
Fax Group 3, V.17 14400bps and V.29 9600bps
Fax Service Class 1 and Class 2 compliant
* Although K56flex technology is capable of
downloads of up to 56K bps, FCC regulations
currently restrict ISP modems to downloads of
53K bps.