Multitech RouteFinder MTASR3 User manual

Remote Access Server with
IntegratedWAN Devices
Model MTASR3-200
User Guide

User Guide
S0000055 Revision E
RASFinder (Model No.MTASR3-200)
This publication may not be reproduced, in whole or in part, without prior expressed written permission from
Multi-Tech Systems, Inc.All rights reserved.
Copyright © 2004-07, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc.makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc.reserves the right to revise this publication and to make changes from
time to time in the content hereof without obligation of Multi-Tech Systems, Inc.to notify any person or
organization of such revisions or changes.
Record of Revisions
Revision Description
AManual released. All pages at revision A.
(3/23/98)
BManual revised to include software revision 3.00. All pages at revision B.
(1/26/99)
CManual revised to include software revision 3.10. All pages at revision C.
(3/19/01)
DManual updated to remove coax cable connector and include latest software.
(4/13/04)
EManual updated to include a new version of WINMCSI2000 and XP.
(8/02/04)
FUpdated theTechnical Support contact list and warranty statement and corrected the pin out
(6/20/07) for the command cable.Updated CD image.
Patents
This Product is covered by one or more of the following U.S.Patent Numbers:5.301.274; 5.309.562;
5.355.365; 5.355.653; 5.452.289; 5.453.986.Other Patents Pending.
TRADEMARK
Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc.RASFinder is a
trademark of Multi-Tech Systems, Inc.
Adobe Acrobat is a trademark of Adobe Systems Incorporated.
K56flex is a trademark of Rockwell International Corporation and LucentTechnologies Corporation.
Microsoft Windows, Windows 98, 2000, XP andWindows NT are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A
Telephone:[phone] or [phone]
Fax [phone]
Internet Address:http://www.multitech.com

iii
Contents
Chapter 1 - Introduction and Description.....................................................5
Introduction .......................................................................................................................................................6
Preview of this Guide..................................................................................................................................6
Front Panel........................................................................................................................................................8
Back Panel ........................................................................................................................................................9
Link Connectors (Links 1, 2, and 3) ............................................................................................................9
Ethernet 10Base-T Connector ....................................................................................................................9
Command Connector..................................................................................................................................9
Power Connector ........................................................................................................................................9
Specifications..................................................................................................................................................10
Ethernet Port.............................................................................................................................................10
Command Port..........................................................................................................................................10
WAN Links ................................................................................................................................................10
Electrical/Physical.....................................................................................................................................10
Requirement .............................................................................................................................................10
Chapter 2 - Installation.................................................................................11
Introduction .....................................................................................................................................................12
Unpacking .......................................................................................................................................................12
Safety Warning Telecom..................................................................................................................................12
CablingYour RASFinder..................................................................................................................................13
Adding RAM ....................................................................................................................................................14
Chapter 3 - Software Loading and Configuration.....................................15
InstallingYour RASFinder Software ................................................................................................................16
IPX Routing Setup ....................................................................................................................................19
IP Routing Setup.......................................................................................................................................19
Setting UpYour Remote User Database .........................................................................................................22
Setting Up Remote Access Dial In User Server (RADIUS).............................................................................27
Final Routing Setup ........................................................................................................................................29
Chapter 4 - RASFinder Software.................................................................32
Introduction .....................................................................................................................................................33
BeforeYou Begin .............................................................................................................................................33
RASFinder Setup ............................................................................................................................................34
Typical Applications.........................................................................................................................................35
RAS Applications......................................................................................................................................35
Router Application ....................................................................................................................................41
IP Setup ..........................................................................................................................................................44
Filters........................................................................................................................................................49
IPX Setup ........................................................................................................................................................51
Bandwidth Optimization Group .................................................................................................................52
IPX Filters .................................................................................................................................................53
SpanningTree Setup .......................................................................................................................................54
WAN Port Setup ..............................................................................................................................................56
Point-to-Point Setup ........................................................................................................................................57
Applications.....................................................................................................................................................58
Diagnostics .....................................................................................................................................................58
Client ............................................................................................................................................................... 59

iv
Chapter 5 - RAS Dial-Out Redirector ..........................................................60
Introduction .....................................................................................................................................................61
Installing and Configuring the WINMCSI Modem-Sharing Software ...............................................................61
Running the WINMCSI Workstation Software .................................................................................................64
Chapter 6 - Remote Configuration and Management................................67
Introduction .....................................................................................................................................................68
Remote Configuration .....................................................................................................................................68
Modem-Based ..........................................................................................................................................68
LAN-Based ...............................................................................................................................................70
Remote Management ......................................................................................................................................72
Telnet ........................................................................................................................................................72
Web Browser Management ......................................................................................................................75
Chapter 7 - Service,Warranty andTech Support.......................................76
Introduction .....................................................................................................................................................77
Limited Warranty .............................................................................................................................................77
On-line Warranty Registration...................................................................................................................77
Service ............................................................................................................................................................78
U.S.and Canadian Customers..................................................................................................................78
International Customers (outside U.S.A.and Canada) .............................................................................78
International Distributors...........................................................................................................................79
Replacement Parts ...................................................................................................................................79
Technical Support .....................................................................................................................................79
Internet Sites ............................................................................................................................................79
Appendixes ...................................................................................................80
Appendix A - Cabling Diagrams ......................................................................................................................81
Appendix B - Script Language ........................................................................................................................82
Appendix C - Regulatory Information ..............................................................................................................84
Class B Statement ....................................................................................................................................84
Fax Branding Statement ...........................................................................................................................84
FCC Part 68 Telecom................................................................................................................................85
Ringer Equivalence Number .....................................................................................................................86
EMC, Safety and Terminal Directive Compliance .....................................................................................86
Appendix D - AT Command Summary ............................................................................................................87
Appendix E - TCP/IP .......................................................................................................................................94
TCP/IP ......................................................................................................................................................94
Internet Protocol (IP) ................................................................................................................................96
Glossary of Terms ........................................................................................97
Index............................................................................................................111

Chapter 1 - Introduction and Description

Chapter 1 - Introduction and Description
MTASR3-200 6
Introduction
Welcome to Multi-Tech's new RASFinder™ Model MTASR3-200, a Remote Access Server (RAS) for
remote dial-in access and LAN-to-LAN routing capability.The RASFinder 200-Series is a remote
access device that supports up to three concurrent dial-in sessions and IP or IPX remote access.
The RASFinder 200-Series features a 10Base-T port for local LAN connection, Command port for
configuration, and three internal V.90 modems.New features include additional security using Multi-
Tech’s Remote Dial In User Server (Radius), support for Simple Network Time Protocol (SNTP)
clocking, and added security for remote dial-in users.System management is provided through the
Command port using bundled Windows®based software which provides easy-to-use configuration
menus.
Figure 1-1. RASFinder
Note: Though the modems in the RASFinder are capable of 56 Kbps download performance, line
impairments, public telephone infrastructure, and other external technological factors currently
prevent maximum 56 Kbps connections.
Preview of this Guide
This guide describes the RASFinder and tells you how to install and configure the unit.The
information contained in each chapter is as follows:
Chapter 1 - Introduction and Description
This chapter describes the RASFinder 200-Series Remote Access Server with integrated WAN
devices. Descriptions of the front panel indicators and back panel connectors and switch are
provided.A list of relevant specifications is provided at the end of the chapter.
Chapter 2 - Installation
This chapter provides information on unpacking and cabling your RASFinder.The installation
procedure describes each cable connection starting with connecting the power cord, Command port,
LAN and finally the WAN.The software installation process must be done through the MTASR3-200
Command port.
Chapter 3 - Software Loading and Configuration
Chapter 3 details the software loading and initial configuration. Initially, the RASFinder software
configures the unit for a Remote Access Server (RAS) configuration. If you want to configure the
RASFinder for a Lan-to-Lan configuration, you will have to change the Remote Port Setup to a Client
or LAN setting. The RASFinder can also be configured to operate in either a RAS application using a
Radius server for security services or a RAS application using the proprietary Remote User Data
Base Utility for remote user authentication.

Chapter 1 - Introduction and Description
MTASR3-200 7
Chapter 4 - RASFinder Software
Chapter 4 describes the RASFinder software designed for the Windows®environment. The software
contains a number of utilities that allow for downloading updated firmware, creating a proprietary
Remote User Data Base, and a terminal emulation utility for configuring the internal modems. Three
typical applications are provided to show you how the RASFinder can be configured and some
insight into the application.
Chapter 5 - RAS Dial-Out Redirector
Chapter 5 describes how Multi-Tech’s Remote Access Server for Microsoft network users enables
them to dial out and fax out through the MTASR3-200. It provides information on installing and
configuring the WINMCSI modem-sharing software.
Chapter 6 - Remote Configuration and Management
This chapter provides procedures for changing the configuration of a remote RASFinder located
elsewhere on a LAN or at the other end of a modem connection.This chapter also describes typical
Telnet client and Web-browser management of the RASFinder.
Chapter 7 - Service,Warranty andTech Support
This chapter provides statements concerning the product warranty, provides space for recording
information about your RASFinder prior to calling Multi-Tech’s Technical Support, and includes
instructions for contactingTechnical Support and returning your RASFinder to the factory if it requires
service.Also included is information on how to obtain product support through the Internet.

Chapter 1 - Introduction and Description
MTASR3-200 8
Front Panel
The front panel has four groups of LEDs that provide the status of the LAN connection and link
activity.Two other LEDs indicate the general status of the RASFinder.The Ethernet LEDs display the
activity of the LAN, i.e., whether the RASFinder is connected to the LAN, transmitting or receiving
packets, or if a collision is in progress.The Link LEDs display the status of the three links that can be
connected to the RASFinder and show whether a link is ready to transmit or receive serial data.The
last two LEDs indicate whether the self-test passed or failed and if the power ON/OFF switch on the
back of the RASFinder is set to ON.
Figure 1-2. Front Panel
ETHERNET
RD Receive Data indicator blinks when packets are being received from the local area network.
TD Transmit Data indicator blinks when packets are being transmitted to the local area network.
CL Collision indicator lights when a collision is in progress; that is, when two nodes are
transmitting packets at the same time.
LK Link indicator lights indicating that the RASFinder is connected to the local area network.
LINK x
RD Receive Data indicator blinks when the link is receiving data.
TD Transmit Data indicator blinks when the link is transmitting data.
CD Carrier Detect indicator lights when the link detects a carrier signal.
TR Terminal Ready indicator blinks when the link is ready to transfer data.
Fail Fail indicator lights for 2 minutes when power is applied to the RASFinder; if it remains on for
over 3 minutes, it indicates that a boot failure has occurred.
Power The power indicator lights when the On/Off Switch is in the ON position.

Chapter 1 - Introduction and Description
MTASR3-200 9
Back Panel
The cable connections for the RASFinder are made on the back panel.Three groups of cables are
used on the RASFinder: the Command port, three RJ-11 ports (Links 1, 2, and 3), and the Ethernet
port.The cable connections are shown in Figure 1-3 and defined in the following groups.
Figure 1-3. Back Panel
Link Connectors (Links 1, 2, and 3)
These Link connectors are used to connect the RASFinder to a WAN.These connectors are RJ-11
connectors.
Ethernet 10Base-T Connector
The Ethernet 10Base-T connector is used to connect the RASFinder to a LAN using unshielded
twisted cable.This connector is an RJ-45 jack.
Command Connector
The Command connector is used to configure the RASFinder using a PC with a serial port and
running Windows®software.The Command connector is an RJ-45 jack and a short adapter cable is
provided to convert to a standard serial port DB25 female connector.
Power Connector
The Power connector is used to connect the external power supply to the RASFinder.The Power
connector is a 6-pin circular DIN connector. A separate power cord is connected to the power supply
and the live AC grounded outlet.

Chapter 1 - Introduction and Description
MTASR3-200 10
Specifications
The RASFinder conforms to the following specifications:
• Routing Protocols - IP and IPX, and bridging for all others
• Ethernet LAN Interface - 10Base-T (twisted pair)
• WAN Interface - 3 async (RS232) Links with RJ-11 jacks
• Command Port - 19.2 Kbps Asynchronous
• Two 70-nanosecond 4 MB SIMMs (8 MB, total)
(RAM is expandable to a maximum of 32 MB)
Caution: SIMM speed and size cannot be mixed.
• 1 MB of Flash memory (on two PROMs)
Ethernet Port
• One Ethernet Interface - 10Base-T (twisted pair) RJ-45 connector.
Command Port
• Single 19.2 Kbps asynchronous Command Port using a short RJ-45-to-DB9 cable with a
DB9 female connector.
WAN Links
• Three internal V.90 modems* with MultiLink Point-to-Point Protocol for a bandwidth of up to
168 Kbps.
Electrical/Physical
• Voltage - 100 to 250 VAC, 50/60 Hz
• Input Voltage - 5Vdc, 1.4A
• Power Consumption - 10 Watts
• Dimensions - 1.625" high x 6" wide x 9" deep
5.63 cm high x 22.34 cm wide x 33.51 cm deep
• Weight - 2 pounds (0.92 kg)
Requirement
• PC with Windows 98/2000/XP or Windows NT, and one available serial COM port to connect
to the Command Port of the RASFinder
* Though this modem is capable of 56 Kbps download performance, line impairments, public
telephone infrastructure and other external technological factors currently prevent maximum 56
Kbps connections.

Chapter 2 - Installation

Chapter 2 - Installation
MTASR3-200 12
Introduction
This chapter is organized to provide instructions for unpacking and cabling your RASFinder.The
unpacking section describes the contents of the shipping box and shows how the RASFinder is
packaged.The installation procedure describes each cable connection and shows where that cable is
connected to the RASFinder. If additional RAM is needed on your RASFinder, a detailed procedure is
provided describing how to install a second SIMM.
Unpacking
The shipping box contains the RASFinder, external power supply, a plastic bag containing cables,
RASFinder CD with the RASFinder Software, Quick Start, and User Guide in Adobe AcrobatTM
format. Inspect the contents for signs of any shipping damage.If damage is observed, do not power
up the unit; contact Multi-Tech’s Technical Support for advice (refer to Chapter 7). If no damage is
observed, place the RASFinder in its final location and perform the procedures in the section on
“Cabling Your RASFinder.”
Save the shipping box in case reshipment is necessary.
Figure 2-1. Unpacking
Safety WarningTelecom
1. Never install telephone wiring during a lightning storm.
2. Never install a telephone jack in wet locations unless the jack is specifically designed for wet
locations.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an electrical storm.There may be a
remote risk of electrical shock from lightning.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.
8. To reduce the risk of fire, use only 26 AWG or larger telecommunication line cord.

Chapter 2 - Installation
MTASR3-200 13
CablingYour RASFinder
Cabling your RASFinder involves making the proper WAN, Ethernet, Command port, and Power
connections.Should you need to install additional RAM, or replace a SIMM module some time in the
future, refer to the next section on “Adding RAM”.
Figure 2-2. Back Panel Connections
Note: If additional RAM is needed, perform the procedure in the next section, “Adding RAM”.
The following steps detail the procedures for connecting the cables to your RASFinder.
1. Connect the RASFinder to a PC Comm port using the short RJ-45 to DB9 (female) cable
(provided).Plug the RJ-45 end of the Command cable into the Command port of the RASFinder,
then connect the DB9 (female) connector to the PC's serial port. See Figure 2-2.
2. Connect either an RJ-45 (UTP) cable to the 10 BASE-T connector on the back of the RASFinder.
Connect the other end of the cable to your LAN.
3. Connect one end of an RJ-11 cable to each of the LINK Connectors on the RASFinder (labeled
LINK 1, LINK 2, and LINK 3) and connect the other end to the phone jacks (shown in Figure 2-2).
4. Connect one end of the power supply to a live AC outlet, then connect the other end to the
RASFinder as shown in Figure 2-2.The power connector is a 6-pin circular DIN connector.
5. Turn on power to the RASFinder by setting the ON/OFF switch on the back panel to the ON
position.
At this time your RASFinder is completely cabled.
Proceed to the next section to install the RASFinder software.

Chapter 2 - Installation
MTASR3-200 14
Adding RAM
A second SIMM connector is provided for adding RAM to the RASFinder.The procedure for adding
RAM follows.
1. Ensure that the external power supply is disconnected from the RASFinder.
2 . Turn the RASFinder upside down and remove the cabinet mounting screw at the center/back of
the cabinet.
Figure 2-3. Cabinet Mounting Screw
3. Turn the RASFinder right side up, then slide the base out the rear of the cabinet.
4. Position the base so the front panel LEDs are toward you (as in Figure 2-4).
Note: As long as both SIMMs are identical in type, size, and speed, the RAM in this unit can be
expanded from 8 MB to 16 MB, or 32 MB, total.
5. Slant the SIMM at a 45oangle to the back of the base and align the centering notch of the SIMM
with the center tab on the SIMM connector.
6. Gently press down on the ends of the SIMM until the two short vertical white pins enter the holes
at the ends of the SIMM and the two metal side clips snap in place over the SIMM, locking it
down.
Figure 2-4. Installing a SIMM
7. Align the base with the mating guides on the inside of the cabinet, then slide the base all the way
into the cabinet until it stops.
8. Turn the RASFinder upside down and replace the cabinet mounting screw that was removed in
step 2.
9. Turn the RASFinder right side up and return to the previous section, CablingYour RASFinder to
connect the cables.

Chapter 3 - Software Loading and Configuration

Chapter 3 - Software Loading and Configuration
MTASR3-200 16
InstallingYour RASFinder Software
The RASFinder software is set up to default to a Remote Access Server (RAS) application.Within
the RAS application, you can configure the RASFinder to communicate with a Radius Server for
centralized network security or a proprietary Remote User Data base utility to establish your remote
user profiles. You can also configure the RASFinder as a router for LAN-to-LAN routing.
The RASFinder CD-ROM contains your RASFinder software, Quick Start and this User Guide.The
CD-ROM is auto-detectable and should start automatically when inserted into your CD-ROM drive.
1. Insert the RASFinder CD-ROM into the CD-ROM drive on your local PC.The CD-ROM should
start automatically; however, it may take 10 to 20 seconds for the RASFinder screen to appear.
If the RASFinder Splash screen does not appear automatically, click My Computer, right-click
the CD-ROM drive icon, then click Autorun.
2. When the RASFinder screen appears, click the Install RAS Software button.
3. The welcome screen displays.
Press Enter or click Next to continue.

Chapter 3 - Software Loading and Configuration
MTASR3-200 17
4. The Choose Destination Location dialog box displays.Follow the onscreen instructions to
install your RASFinder software.
You can either choose a different Destination Location for your RASFinder software by clicking
Browse, or select the default destination by pressing Enter or clicking Next>. It is recommended
that you accept the default folder, C:\RASFind.xxx
5. The Select Program Folder dialog box appears.
Press Enter or click Next> to continue
6. The software is loaded onto your PC.The RASFinder Setup dialog box is then displayed
enabling you to designate the COM port of the PC that is cabled to the RASFinder.From the
Select Port drop-down box, click the down arrow and select the COM port of your PC (COM1 --
COM4) that is cabled to the RASFinder.
Click OK to continue.

Chapter 3 - Software Loading and Configuration
MTASR3-200 18
7. The Setup Complete dialog box displays.
Click Finish to continue.
8. The following message displays:
9. Click No to skip the upgrade process.The following message appears:
10. Click Yes to download the default setup. (Clicking No prevents you from setting up the defaults
and downloading them to the RASFinder; instead, you are returned to the desktop, where you
will see a window with shortcut icons for the various utility programs in the software.)
11. The Default Parameters dialog box displays.This dialog box allows you to enable or disable IPX
routing, assign the router name (required for IPX routing), establish the IP address and mask for
the LAN port, set up remote addresses for theWAN ports, and disable unused WAN ports.
12. If your network protocol is IPX, continue with the following step.However, if your network protocol
is IP, click the IPX Routing Enable check box to disable IPX, then proceed to step 14.

Chapter 3 - Software Loading and Configuration
MTASR3-200 19
IPX Routing Setup
13. Router Name: If this is the only RASFinder on your network, you can use the default Router
Name (MTROUTER);otherwise, you must assign a new Router Name in this field.The Router
Name can be any printable ASCII string of up to 8 characters (can be mixed uppercase and
lowercase).The RASFinder will use this name to advertise its service in the IPX internetwork or
as an AG Server, if that service is supported. Proceed to step 15.
IP Routing Setup
14. For IP Routing, the default Ethernet IP Address has to be changed to your unique LAN address,
and the WAN Remote Addresses have to be in the same network as the LAN Address.
In the IP group, change the default Ethernet Address to the value assigned to your RASFinder’s
LAN port. As you click OK, sequential addresses will appear in the Remote address fields for
WAN1, 2, and 3. (See above, where the Ethernet IP Address was entered as 192.168.2.112, and
the software applied the next three sequential addresses (192.168.2.113,114, and 115) to WAN1,
WAN2, and WAN3, respectively.)

Chapter 3 - Software Loading and Configuration
MTASR3-200 20
15. The following message displays.
Click OK to proceed.
16. The Writing Setup dialog box (with the current date and the file size in bytes) displays as the
setup configuration is written to the RASFinder.
17. Next, the Rebooting dialog box displays.
18. Check to ensure that the Fail LED on the RASFinder goes Off after the download is complete
and the RASFinder is rebooted (the Rebooting dialog box goes away).This may take several
minutes as the RASFinder reboots.
19. If you are going to establish your remote user profile database using the proprietary Remote
User Database utility, proceed to the next section, or if you are going to use a Radius server for
centralized network security, proceed to the section entitled, Setting Up Remote Access Dial In
User Server (RADIUS).
For Routing, proceed to the last section (Final Routing Setup) in this chapter to set up the
RASFinder as a router.