Q3: Why the printer is skipping labels or continuously
feeding?
A3: Make sure your computer does not send a print command
to ITPP941, disconnect the USB cable, and then run the
automatic label identification function.
Tutorial video: https://munbyn.biz/941cfv
Q4: Why the printer print extra blank labels after the one
successful print?
A4: Please check if the paper size setting of the printer is correct
and adjust the scale and margins in preview page or page
setup when you are printing from browser.
Tutorial video: https://munbyn.biz/941obv
Q5: Why I am printing blank labels?
A5: Make sure your labels are ‘Direct Thermal’ labels and the
label that you peel off should be facing the ceiling when it
comes out of the printer.
Tutorial video: https://munbyn.biz/941pbv
Q6: How can we print the label that is not in standard 4*6 inch,
such as the USPS?
A6: You can use the screenshot to print the label in correct size.
Tutorial video: https://munbyn.biz/941arv
Q7: How to print self-test label?
A7: The self-test label can be used to determine whether the
machine is malfunctioning and whether the printing
performance is good. You can print self-test label as follows.
1. Turn on the printer.
2. Press FEED button and hold on.
3. Release the button when you hear two ‘Di’ sound.
FAQ download link: https://munbyn.biz/941faq
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