MuxLab MuxMeet Share Base-2 User manual

MuxLab © 2022 94-000980-A/SE-000980-A
MuxMeet Share Base-2
User Manual
(500829)

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Preface
MuxMeet Share Base-2 (Model: 500829) is a wireless conference room product that has been designed
to meet today’s hybrid workforce’s requirement supporting not only local presentations but also
allowing the user to collaborate with remote participants. It enables people to connect the room
camera, mic, speaker (such as the MuxMeet Videobar, model: 500820, sold separately) and display
with their own laptops wirelessly, so people can take advantage of room A/V system to collaborate
with both in-room and remote meeting participants, without cable limitation and hassle.
MuxMeet Share Base-2 allows users to host a video conference call from their personal device using
their preferred conferencing solution (eg Microsoft Teams, Webex, Zoom and many more), Users with
iOS devices stream natively via AirPlay, Android users can download the MuxMeet Share app from
Google Play, Chrome OS devices stream to the desktop or to tabs directly on a Chrome browser, and
Windows and Mac laptop users can download the MuxMeet Share app on their computer from the
MuxMeet Share Base-2 unit website. In addition, users can also wirelessly share content with the push
of a button if they use an HDMI or USB-C Dongle, models 500827 and 500828 respectively (Dongles
sold separately).

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Table of Contents
1 Overview...............................................................................................................................................6
1.1 MuxMeet Share Base-2..........................................................................................................6
1.2 Feature List.............................................................................................................................6
1.3 Accessories List ......................................................................................................................6
2 Specification:.........................................................................................................................................7
3 Panel Layout..........................................................................................................................................8
3.1 Hardware Interface................................................................................................................8
3.1.1 MuxMeet Share Base-2 Front Panel ......................................................................................8
3.1.2 MuxMeet Share Base-2 Rear Panel........................................................................................9
3.1.3 Factory Reset........................................................................................................................10
3.1.4 Dongle Front Panel...............................................................................................................12
3.2 Software Interface ...............................................................................................................14
3.2.1 Home Screen........................................................................................................................14
4 Installation ..........................................................................................................................................16
4.1 Installation methods for the MuxMeet Share Base-2 unit ..................................................16
4.2 Wiring Diagram ....................................................................................................................17
4.3 Power Connection................................................................................................................18
4.4 Video Connection.................................................................................................................18
4.5 Audio Connection.................................................................................................................19
4.6 LAN connection....................................................................................................................20
4.7 Usage of USB device.............................................................................................................21
5 Quick Start...........................................................................................................................................22
5.1 Mobile device: Wireless Connection....................................................................................22
5.1.1 Enable portable hotspot: .....................................................................................................23
5.1.2 Enable LAN connection: .......................................................................................................23
5.2 Pairing dongles with base unit.............................................................................................24
5.3 Mirroring..............................................................................................................................26
5.3.1 Microsoft Windows PC/Laptop with Dongle........................................................................26
5.3.2 Microsoft Windows PC/Laptop with application.................................................................27
5.3.3 Operations for Microsoft Windows PC / Laptop –Extended Screen...................................30
5.3.4 MAC OS PC/Laptop with Dongle ..........................................................................................32

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5.3.5 MAC OS PC/Laptop with application....................................................................................32
5.3.6 Operations for Apple MacOS, MacBook –Extended Screen ...............................................35
5.3.7 Quad view mirroring: ...........................................................................................................36
5.3.8 Mobiles Devices ...................................................................................................................36
5.3.9 Miracast on Android Devices and WIN10 PC/Laptops.........................................................39
5.3.10 Chromecast on PC................................................................................................................42
5.4 Preview Window ..................................................................................................................44
5.5 Whiteboard & Annotation ...................................................................................................45
5.5.1 Whiteboard ..........................................................................................................................46
5.5.2 Annotation ...........................................................................................................................48
6 Start video conferencing via USB-over-WiFi technology....................................................................50
6.1 Start with dongle or PC application .....................................................................................50
6.2 Start with HDMI dongle or Type C dongle ...........................................................................51
7 Web Setting Management Configuration...........................................................................................53
7.1 Network settings..................................................................................................................55
7.1.1 Wireless network .................................................................................................................55
7.1.2 Ethernet ...............................................................................................................................64
7.1.3 Auto change password.........................................................................................................65
7.2 Display & Audio....................................................................................................................66
7.2.1 HDMI ....................................................................................................................................66
7.2.2 Audio....................................................................................................................................68
7.2.3 Airplay screen quality...........................................................................................................69
7.2.4 Screen display ID..................................................................................................................70
7.2.5 Home Screen background image .........................................................................................71
7.3 Moderator control ...............................................................................................................71
7.3.1 Moderator Control...............................................................................................................71
7.4 System settings ....................................................................................................................74
7.4.1 Buttons:................................................................................................................................74
7.4.2 Date & Time .........................................................................................................................75
7.4.3 Auto standby........................................................................................................................76
7.4.4 Language ..............................................................................................................................77
7.4.5 Reset.....................................................................................................................................78
7.4.6 Configuration File.................................................................................................................78

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7.4.7 Serial Port Settings...............................................................................................................79
7.4.8 Telnet Switch........................................................................................................................80
7.5 Security Settings...................................................................................................................80
7.5.1 Security level........................................................................................................................80
7.5.2 Login Password.....................................................................................................................81
7.5.3 Connection password...........................................................................................................82
7.6 Firmware upgrade................................................................................................................83
7.6.1 Firmware Update .................................................................................................................83
7.6.2 Automatic Upgrading...........................................................................................................83
7.7 Other settings.......................................................................................................................84
7.7.1 Auto create launcher............................................................................................................84
7.7.2 Clear history after meeting ..................................................................................................84
7.8 About device ........................................................................................................................85
8 Updating MuxMeet Windows.............................................................................................................86
8.1 Check current firmware information ...................................................................................86
8.2 Upgrading firmware of base unit:........................................................................................89
8.3 Upgrading and Pairing of Dongle: ........................................................................................91
8.4 Upgrading Launcher:............................................................................................................92
8.5 Clean left-over files of older versions of Launcher program in Laptop ...............................94
9 WIFI Recommendation Setting...........................................................................................................95
9.1 Check the WIFI config on base unit......................................................................................95
9.2 Check the WIFI RSSI on dongle or Mobiles ..........................................................................95
10 Trouble Shooting..................................................................................................................96

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1OVERVIEW
1.1 MUXMEET SHARE BASE-2
MuxMeet Share Base-2 (Model: 500829) is a wireless conference room product that has been designed to meet today’s hybrid
workforce’s requirement supporting not only local presentations but also allowing the user to collaborate with remote
participants.
1.2 FEATURE LIST
•Pure wireless presentation experience.
•Bring your own meeting (BYOM) with no messy cables
•Wireless connection between your laptop and USB peripherals in the room such as camera, microphone, and speaker.
•Fully compatible with the main video conferencing platforms such as Teams, Zoom, WebEx, etc.
•Supports native wireless mirroring protocols like Airplay, Miracast, and Chromecast.
•Supports plug-and-play HDMI and USB-C dongles for wireless connection
•Available Windows and MAC applications for wireless connection
•Supports use in whiteboard and annotation mode
•OSD control with preview function
1.3 ACCESSORIES LIST
ID
Name
Description
1
Antenna
3 antennas are included in the box. To avoid damage, they are not pre-
mounted. The antenna can rotate to maximize signal strength.
2
Power supply adapter
International plug inter-changeable power supply adapter, including plug
standards for the US & Canada, Europe, UK, and Australia.
3
Phoenix terminal
1 phoenix terminal on the rear for RS232.
4
User Manual
Available via download from the MuxLab website.

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2SPECIFICATION:
MuxMeet Share Base-2 Specification
HDMI output
1x HDMI 19-pin female connector
Video Output Resolution
3840x2160@60Hz,3840x2160@30Hz, 1920x1080@60Hz
Format Compliance
HDMI1.4/HDMI2.0
Video Capacity:
1080P @ <60Hz Airplay for IOS devices
1080P @ <60Hz "MuxMeet" app
1080P @ <60Hz for all show-me button
HDCP
HDCP1.4/HDCP2.2
Analog Audio Output
1x 3.5mm PC audio female connectors
LAN port
RJ45 x2：1000Mbps x1，100Mbps x1
USB interface
USB3.0 x3, USB 2.0 x1，Type-C x1
Audio Input
AirPlay, Windows/MAC, WMH, USB/BT Speaker Phone
Control connectors
3.5mm Phoenix terminal/ RS232 interface
Number of window simultaneous on screen
≥4+14（4 main windows+14 thumbnail windows）
Number of simultaneous connections
≥16
Data rate in wireless
Up to 1200Mbps
Video Playback Frame Rate
20-60 FPS
Latency
＜100ms，Min 20ms
Wireless transmission protocol
WIFI IEEE 802.11 a/g/n/ac
Frequency band
2.4 GHz & 5 GHz
WIFI Antenna
MIMO 2x2
Dimension (W x D x H)
220mm x 120mm x 41mm（including antenna: 220mm x 120mm x 145
mm）
Weight
2.204lbs（1.0kg）
Temperature
-4° ~ +140° F (-20° ~ +60° C)
Humidity (Storage / Operating)
20%-90%（non-condensing）
DC Power
12V / POE
POE standard
IEEE802.3af
Power Consumption
10W(MAX)

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3PANEL LAYOUT
This chapter gives an overview of the interface of MuxMeet Share Base-2
Overview
•Hardware Interface
oMuxMeet Share Base-2 Front Panel
oMuxMeet Share Base-2 Rear Panel
oMuxMeet Share Dongle H1 / MuxMeet Share Dongle U1 Front panel
•Software Interface
oHome Screen
3.1 HARDWARE INTERFACE
3.1.1 MuxMeet Share Base-2 Front Panel
1 2 3
4
ID
Name
Description
1
Front USB connector
USB port, for dongle pairing, mouse control, USB touch screen etc.
2
Front Type-C connector
Type-C port, for dongle pairing.
3
Power Button
Turn on or off the device.
4
Back-lit LED indicator
Blinking white indicates power on and initialization, solid white indicates
"Ready to share", solid green indicates "Sharing".
Note: Front USB port and type C port cannot be used at the same time, type C port has priority over USB port.

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USB port
•The USB port is used to update the software of the MuxMeet Share Base-2.
•The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.
•The USB port is used for connecting a mouse to create/upgrade Launcher by clicking Download button, hide SSID,
PASS, Wi-Fi IP, and LAN IP by clicking Info, check Security level button and control PC source device, when a PC
desktop is mirroring to the screen by plugging in the dongle.
•The USB port is used for connecting a USB-based touch screen to create/upgrade Launcher by clicking Download
button, hide SSID, PASS, Wi-Fi IP, and Lan IP by clicking Info, check Security level button and control PC source device,
when a PC desktop is mirroring to the screen by plugging in the dongle.
•The USB port is used for creating or upgrading Launcher by clicking Download button, when a USB stick is plugged in.
Type-C port
The Type-C port is used for pairing a USB Type C dongle (model: 500828) with Base unit, when plugged in.
Mechanical fixture points.
The mechanical mounting points are located at the bottom of the Base unit.
3.1.2 MuxMeet Share Base-2 Rear Panel
MuxMeet Share Base-2

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ID
Name
Description
1
Line audio output
2 channel analog audio output, Connect a 3.5mm mini-jack PC connector from
this jack to the Line in jack of an audio system.
2
RS232
Connect an RS232 cable from this port to an RS232 device.
3
Kensington Lock
One end is wrapped around a fixed object and one end insert into this port to
keep safety.
4
Rear Type-C connector
Type C port for type C dongle pairing.
5
Rear USB3.0 connector
USB port for HDMI dongle pairing, mouse control, USB touch screen or
connection of USB devices such as cameras, microphones or speakers.
6
Reset
Reset button to restore to the factory default setting.
7
HDMI output
Connect an HDMI cable from this port to an HD or 4K/HDMI 2.0 display.
8
LAN Ethernet port 1
100Mbps. Connect an Ethernet cable between this jack and a Switch LAN to
connect the Base to LAN.
9
LAN Ethernet port 2
1000Mbps. Connect an Ethernet cable between this jack and a Switch LAN to
connect the Base to LAN. Support POE.
10
DC Power socket
Connect the included power adapter to this socket, and connect the plug to an
available electrical outlet.
11
Antenna fixture points
Screw up the included three antennas to these three ports.
USB port
•The USB port is used to update the software of the MuxMeet Share Base-2.
•The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.
•The USB port is used for connecting a mouse to create/upgrade Launcher by clicking Download button, hide SSID,
PASS, Wi-Fi IP, and Lan IP by clicking Info,check Security level button and control PC source device, when a PC
desktop is mirroring to the screen by plugging in the dongle.
•The USB port is used for connecting a USB-based touch screen to create/upgrade Launcher by clicking Download
button, hide SSID, PASS, Wi-Fi IP, and Lan IP by clicking Info, check Security level button and control PC source device,
when a PC desktop is mirroring to the screen by plugging in the dongle.
•The USB port is used for creating or upgrading Launcher by clicking Download button, when a USB stick is plugged in.
3.1.3 Factory Reset
•Start up the Base unit.
•When the Home Screen is shown, press the reset button at the rear panel of Base unit. Press this button with a
pointed object, e.g., a straightened paper clip until the “Factory Reset” page is as shown below, for at least 2 seconds.
•The Base unit will reboot after 3 seconds to the factory default configuration.
•If you do not have a picture, press, and hold the reset button until the red LED in the top panel is lit, to execute the
reset.

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All previous settings will be lost, and you will need to redo the set-up once again.
Default Configuration
•Ethernet:
oProxy: None
oDHCP: Enable
•Wireless network:
oFrequency: 5GHZ
oChannel: Auto
oAuto change Wi-Fi hotspot password: 5minute
•Display & Audio
oHDMI resolution: Auto
oHDMI CEC:
▪Device auto power off: ON
▪Base unit auto power on: OFF
oAudio output: Jack & HDMI
oAirplay screen quality: High
oShow device name and password when mirroring: OFF
oShow PCs user name when mirroring: ON
•Moderator Control
oAdd a sub-window bar to enable previewing the connected devices: ON
oReal time preview: ON
•System settings
oDate & time: Automatic date & time: use network-provided time
oAuto Standby: Never
oLanguage: English
•Security Settings
oSecurity Level: Security level 1
oConnection Password: 4-digits password beginning with 0000
oChange admin password: admin (default)
•Other settings
oAuto create launcher: Disabled
oClear history after meeting: Always

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3.1.4 Dongle Front Panel
MuxMeet Share Dongle H1 (model: 500827) and MuxMeet Share Dongle U1 (model: 500828) are used for toggling the
mirroring from personal PC or MAC desktop onto the main screen.
LED ring indicator behavior
•When the LED indicator is solid white, it’s ready to mirror your PC desktop onto the main screen.
•When the LED indicator is solid red, 1) it’s mirroring your PC desktop on the screen, 2) pairing is done. You can now
unplug the Dongle from the Base unit.
•When the LED indicator is blinking white, it indicates 1) the button is plugged in the laptop and initializing or waiting
for the user to start the MuxMeet application, 2) pairing/software upgrading Dongle in the Base Unit is in progress.
•When LED indicator is Off (no light), it indicates 1) the button is not plugged in the PC/Laptop; 2) the button is
defective; 3) the USB port or computer might be defective.
ID
Name
Description
1
HDMI connector
The HDMI connector of the Dongle can be plugged into a PC/Laptop for
sharing your screen.
2
USB connector
Used to supply power to the Dongle, or when plugged into the Base unit to
pair the Dongle to the Base Unit or upgrade the Dongle.
3
Control Sensor Button
Press the control sensor button to start displaying the content of the
PC/Laptop’s screen on the main screen. Pressing the sensor button during a
meeting will toggle the sharing of the screen.
4
LED ring indicator
Indicates the status of the Dongle.
MuxMeet Share Dongle-H1

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Note: MuxMeet Share Dongle U1 is a full function type-C interface with DP Altmode inside, which supports
Audio and video transmission. Thus, the PC’s type C connector also requires a full function type C connector
for mirroring the screen.
ID
Name
Description
1
Type C (DP) connector
The Type C (DP) connector of the Dongle can be plugged into a PC/Laptop for
sharing your screen.
2
Control Sensor Button
Press the control sensor button to start displaying the content of the
PC/Laptop’s screen on the main screen. Pressing the sensor button during a
meeting will toggle the sharing of the screen.
3
LED ring indicator
Indicates the status of the button.
MuxMeet Share Dongle-U1

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3.2 SOFTWARE INTERFACE
3.2.1 Home Screen
ID
Name
Description
1
Wi-Fi Indicator
Wi-Fi Direct mode: internal access point is enabled
Wi-Fi Infrastructure mode: “Client-Mode“ Wi-Fi connection to router is
established, icon displays the current signal strength.
A secure Wi-Fi connection is established, or connection to a router failed:
Wi-Fi is not available:
LAN Infrastructure mode: access point is disabled

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2
ID
Wi-Fi SSID name or device name of the Base-unit access point.
3
PASS
Wi-Fi password of Base unit.
4
Password-timer
Only displayed when timer is active; time until the password is changed
automatically.
5
Refresh Wi-Fi-password
Generate new password manually for securing your Wi-Fi network.
6
TIME
Show time, if LAN has access to a time server; even after disconnecting the LAN
connection the time is displayed until the device has been disconnected from
power.
7
Security level
Security level 1-3, display ONLY; the security features of the displayed level are
displayed in detail by clicking on the icon; the settings can only be changed by
the administrator in the webserver console setting menu.
8
Download Button
Creating & upgrading Launcher “MuxMeet Share“for Windows, MAC to USB
stick.
9
Info
Show status-bar (1) –(7) in Home screen showing/hiding
10
Camera and microphone icon
indicator
Once MuxMeet Share Base-2 connected with USB camera or microphone, the
icon will show up accordingly.
11
iOS Quick Start
Indicates that mobile devices with iOS technology can use AirPlay to send
content to the main screen.
12
Load “MuxMeet Share”
App from Store
Scan QR-code for Android device and download the App from the GooglePlay
Store.
13
Windows / MacOS
Quick Start
Steps to instruct how to transmit PC/Laptop onto the main screen. First-time
users must first install the starter program from the web page or from the USB
stick upon first use.
14
Preview function of the screen
contents of the participants
with transmitter and mobile
devices; White Board &
Annotation function icon
Preview function of the screen contents of all connected transmitters and
mobile devices; White Board and Annotation function.
15
White Board icon
Whiteboard function
16
Info
Click to show ID and password when mirroring.
17
Annotation
Annotation function.
18
Wi-Fi IP
LAN IP
•Wi-Fi IP: address of Base unit in wireless LAN
•Assigned IP: address of Base unit in LAN; “N/A“ = no connection to
network

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4INSTALLATION
The installation chapter gives an overview of the different ways to install and connect MuxMeet Share Base-2 unit.
Overview:
•Installation methods for the Base unit
•Table mounting
•Wall mounting
•Recommendations about antenna placement and orientation
•MuxMeet Share Base-2 Power Connection
•MuxMeet Share Base-2 Video Connection
•MuxMeet Share Base-2 Audio connection
•MuxMeet Share Base-2 LAN connection
•About USB device connection
•Wiring Diagram
4.1 INSTALLATION METHODS FOR THE MUXMEET SHARE BASE-2 UNIT
The Base unit can be installed in different ways in a meeting room.
•Table mount
•Wall mount
The articulated antennas are removable. They can rotate for better wireless connection.
Attention: For optimal performance, install the Base unit close to the display and avoid obstacles between the Base unit and
the Transmitters.
Necessary tools
•A drill (type of drill depends on the type of wall)
•The mounting screws (mounting screws not included in the package)
Necessary parts
•2 mounting screws (the screw-head diameter shall be within 6-8mm)
How to install
1. Drill two holes in the wall. Horizontal distance: 177 mm ± 0.15
2. At the bottom of Base Unit, turn in 2 flat screws into 2 holes of its smallest diameter to be fasten enough.
Note: Mounting screws are not included. The type of screws depends on the type of wall (stone, wood, plasterboard, ...) you
are mounting the Base Unit to. Make sure the head of the screw is not larger than the hole in the bottom of Base unit.

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3. Place the MuxMeet Share Base-2 on the wall and align the Base unit to the 2 screws.
Antenna placement rules
•The antennas should be oriented vertically, meaning perpendicular to the ceiling and parallel to the walls.
•The antennas should be installed far enough (at least 50cm/1.6ft) from metallic surfaces to avoid unwanted
reflections and far enough (at least 1m/3.3ft) from other radio equipment that operates in the same frequency range,
e.g., other Wi-Fi access points, cordless telephone, microwave ovens, etc. It is also best to install antennas at least 15
cm (6 inches) from concrete walls.
•The most favorable situation is a direct line of sight between antennas and transmitting devices and Dongles. Any
obstruction will cause the signal to follow a longer propagation path, which can result in performance degradation.
•Due to the particular radio pattern of the dipole antennas, the antennas should not be placed just above potential
positions of users. As a result, the advised position for the antennas is at the side of the meeting room.
4.2 WIRING DIAGRAM

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4.3 POWER CONNECTION
The Base unit can be powered by the external universal power adapter.
How to connect the external power adapter
1. Plug the power connector to the power adapter to the power input connector of the Base Unit
2. Choose the appropriate power plug (US, UK, EU, or AU) to be installed on the power adapter,
3. Connect the power cable plug into the wall outlet.
Note: Once the Base unit is powered, it starts up. From this point onward please use the POWER button with Status LED on the
front of the Base-unit to switch ON or OFF.
Power over Ethernet
If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the Base-unit instead of using the
external power adapter. (MuxMeet Share Base-2 LAN2 Port supports PoE.)
4.4 VIDEO CONNECTION
1. Connect the HDMI Output of the Base unit to a 4K or Full-HD display via an HDMI cable.
2. Connect the power adapter to the Base unit DC power socket and connect the AC plug to an available electrical outlet and
switch the Base unit on.
3. Once started, the system shows the home page as shown below.

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4.5 AUDIO CONNECTION
MuxMeet Share Base-2 and Dongles can transmit the audio output of the PC/Laptop, to the Base Unit together with the video
signal. The audio will be output at line levels from the mini 3.5mm connector and via the HDMI output connectors
simultaneously. It’s up to the user to decide whether or not to send the audio signal together with the video signal.
How to connect separate audio
1. Connect an audio cable with a 3.5mm connector into the audio of the Base Unit
2. Connect the other end of the cable to the meeting room’s sound system.
Sound is not sent out
1. Please be sure the button of the Dongle is solid green, and the PC/Laptop is sharing on the screen
2. Check Settings configuration to adjust the Volume set on the web interface of the Base unit.
PC/Laptop Sound
By default, when sharing content, the PC/Laptop's internal speaker will be muted and audio will be routed to the Base unit to
avoid repeating the Audio.
When clicking the button to stop sharing locally, the PC/Laptop internal speaker will return to its previous status, and you can
adjust the volume from your PC/Laptop.

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Note: If you want to keep the PC/Laptop internal speaker ON while also routing the audio to the Base unit, please click the
audio mute icon in the status bar to un-mute the PC/Laptop internal speaker.
4.6 LAN CONNECTION
The Base Unit can be connected to a local network or directly to a PC/Laptop. For normal operation a LAN connection is not
necessary. When needed, it’s suggested to connect the MuxMeet Share Base-2 to the Internet.
1. Connect a network cable with RJ-45 connector into the LAN port of Base Unit.
2. Connect the other end of the cable to LAN.
3. If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the MuxMeet Share Base-2,
instead of using the external power adapter.
The LAN connection can be used for:
•Network integration of Base Unit in guest or company network.
•Telnet control of the Base Unit.
•Maintenance purposes.
•Over-The-Air Update (OTA) of firmware of the Base-unit.