myPOS MO/TO User manual

MO/TO User Manual
User Manual
MO/TO
mypos.com

MO/TO User Manual
Table of Contents
Descripon ......................................................................................................2
Condions and limitaons 2
How it works 2
Тerminal soware ...........................................................................................3
Manual card entry (MO/TO) 3
MO/TO PAYMENT 3
MO/TO PRE-AUTHORIZATION 4
MO/TO REFUND 5

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 2
MO/TO User Manual | page 2
Description
MO/TO Transacons are performed by manually entering the card details
(PAN and expiry date) on the myPOS terminal by the merchant. This type of
manual entry can be performed for every type of transacon – payment, pre-
authorizaon and refund.
Conditions and limitations
• MO/TO transacons are available only for merchants which are veried (have
standard myPOS accounts) and subject to addional evaluaon by myPOS
Europe Ltd.
• Each evaluaon is conducted on an individual basis.
• The Cardholder needs to give prior consent to the merchant that s/he agrees
to be charged with this type of transacon.
• The cardholder provides the merchant with the PAN and the expiry date of the
card.
How it works
Merchant that would like to use the opon for MO/TO transacons need to be:
• Veried as myPOS Client (standard procedure for vericaon of myPOS;)
• Approved for this type of funconality by myPOS;
In order to apply for MO/TO you should ll in the applicaon form in your myPOS
account. A team of experts will review whether your request is eligible for the
service. You will be noed of the outcome in the next few days. Once you’re
approved for MO/TO you should update the device soware from “Check for
update” opon in the device SETTINGS menu.
When a MO/TO transacon is performed at the terminal, the operator of the
terminal should:
• Select MANUAL CARD ENTRY/ MOTO menu
• Select the type of transacon (sale, preauthorizaon, refund)
• Enter the amount
• Enter the card number and the expiry date of the card
Password can be set for MO/TO funconality by the merchant, if he wants to.
This can be done through the merchants account, under Devices secon. Select
device, scroll down, choose Sengs, under Allow MOTO checkbox, select Set
password.

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MO/TO User Manual | page 3
Тerminal software
By default, there is no MO/TO menu in the terminal soware. The menu is
available only to merchants who are approved with MO/TO funconality. Aer
conrmaon of approval merchant must update the soware of the devices in
order to access MANUAL CARD ENTRY (MO/TO) menu.
Manual card entry (MO/TO)
Aer entering the MANUAL CARD ENTRY (MO/TO) menu, the following opons
are available (g.1)
MO/TO PAYMENT
Merchant enters an amount. (g. 2)
Next screen asks for full 16-digit PAN number, followed by the expiry date of the
card. (g. 3 and 4)
When the informaon is successfully submied, the sale will be processed.
Two idencal receipts are printed if the transacon is approved (on the myPOS
Combo) – for merchant and customer. (g. 5)
Please note that the SMS or email receipt can be send later at any me from
Transacons details in your myPOS account or at the sale from myPOS Go and
Mini device.
fig. 1
fig. 2
fig. 3
fig. 4
fig. 5

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MO/TO User Manual | page 4
MO/TO PRE-AUTHORIZATION
MO/TO Pre-Authorizaon is performed only to block a certain amount on the
Card with the idea to complete the transacon at a later stage. It can be later
completed or cancelled from the Pre-Authorizaon menu by entering the
pre-authorizaon code. Amount for pre-authorizaon has to be entered (g. 6
through 9). The terminal prints a receipt - valid for myPOS Combo (g. 10)
The pre-authorizaon can be completed or cancelled from the Pre-Authorizaon
menu (g. 11 and 12).
Please note that only three types of businesses are eligible to use Pre-
Authorizaon: hotels, car rentals and cruise lines. If you are operang such
business and would like to use the funconality, please send a request to
[email protected]. Once you’re approved, you will receive an email conrmaon
and Pre-Authorizaon will be available aer a soware update (SETTINGS –
Check for update).
fig. 6
fig. 7
fig. 8
fig. 9
fig. 10 fig. 11 fig. 12

myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 5
MO/TO User Manual | page 5
MO/TO REFUND
MO/TO Refund is a cardholder not present refund. The Refund amount
is entered, followed by the 16-digit PAN that was originally used for the
transacon, together with the expiry date. Transacon will then be refunded.
fig. 13
fig. 14
fig. 15
fig. 16