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W415-0381/C/05.13.04
ALL SPECIFICATIONSAND DESIGNSARE SUBJECT TO CHANGE WITHOUTPRIOR NOTICE DUE TO ON-GOING PRODUCTIMPROVEMENTS. NAPOLEON® ISA REGISTERED
TRADEMARKOFWOLF STEELLTD. PATENTSU.S.5.303.693.801-CAN. 2.073.411,2.082.915.© WOLF STEELLTD.
NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized
ISO 9001 : 2000 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who
take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. Once
assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that
you, the customer, receives the quality product that you expect from NAPOLEON.
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your newThe following materials and workmanship in your new
The following materials and workmanship in your newThe following materials and workmanship in your new
The following materials and workmanship in your new NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON gas fireplace are war-gas fireplace are war-
gas fireplace are war-gas fireplace are war-
gas fireplace are war-
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
num extrusion trims.num extrusion trims.
num extrusion trims.num extrusion trims.
num extrusion trims.
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly arethermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly arethermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
covered andcovered and
covered andcovered and
covered and NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON
will provide replacement parts free of charge during the first year ofwill provide replacement parts free of charge during the first year of
will provide replacement parts free of charge during the first year ofwill provide replacement parts free of charge during the first year of
will provide replacement parts free of charge during the first year of
the limited warranty.the limited warranty.
the limited warranty.the limited warranty.
the limited warranty.
Labour related to warranty repair is covered free of charge during the first year. RepairLabour related to warranty repair is covered free of charge during the first year. Repair
Labour related to warranty repair is covered free of charge during the first year. RepairLabour related to warranty repair is covered free of charge during the first year. Repair
Labour related to warranty repair is covered free of charge during the first year. Repair
work, however, requires the prior approval of an authorized company official. Labour costs towork, however, requires the prior approval of an authorized company official. Labour costs to
work, however, requires the prior approval of an authorized company official. Labour costs towork, however, requires the prior approval of an authorized company official. Labour costs to
work, however, requires the prior approval of an authorized company official. Labour costs to
the account ofthe account of
the account ofthe account of
the account of NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON are based on a predetermined rate schedule and any repair workare based on a predetermined rate schedule and any repair work
are based on a predetermined rate schedule and any repair workare based on a predetermined rate schedule and any repair work
are based on a predetermined rate schedule and any repair work
must be done through an authorizedmust be done through an authorized
must be done through an authorizedmust be done through an authorized
must be done through an authorized NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON dealer.dealer.
dealer.dealer.
dealer.
CONDITIONS AND LIMITATIONS
NAPOLEONwarrants itsproducts againstmanufacturing defectsto the originalpurchaser only-- i.e.,the individual or legal entity (registered customer)whose nameappears onthe
warrantyregistrationcard filed withNAPOLEON -- providedthatthepurchase wasmadethroughan authorized NAPOLEONdealerand is subjecttothefollowing conditionsandlimitations:
Thisfactory warrantyis nontransferableand maynot beextended whatsoeverby any of our representatives.
Thegas fireplacemust beinstalled bya licenced,authorized servicetechnician orcontractor. Installationmust bedone inaccordance with the installation instructions included with
theproduct andall local and national buildingand firecodes.
This limited warranty does notcover damages causedby misuse, lack ofmaintenance, accident, alterations,abuse or neglect and partsinstalled from othermanufacturers will nullify
this warranty.
Thislimited warranty furtherdoesnot cover anyscratches,dents, corrosionordiscolouring caused byexcessiveheat, abrasiveandchemical cleaners norchippingon porcelainenamel
parts,mechanical breakageof PHAZER™logs andembers, norany ventingcomponents usedin the installation of the fireplace.
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following conditions: During the first 10 years NAPOLEON will
replace or repair the defective parts at our option free of charge. From 10 years to life, NAPOLEON will provide replacement burners at 50% of the current retail price.
Inthe firstyearonly,thiswarranty extendstothe repairorreplacementof warrantedpartswhichare defectiveinmaterial orworkmanship provided thatthe producthas been operated
inaccordance withthe operationinstructions andunder normal conditions.
Afterthefirst year,with respectto this President'sLimited LifetimeWarranty, NAPOLEONmay,at itsdiscretion,fully dischargeall obligations withrespect to thiswarranty byrefunding
tothe originalwarranted purchaserthe wholesaleprice ofany warrantedbut defectivepart(s).
After thefirst year, NAPOLEON willnot beresponsible for installation,labour orany othercosts or expensesrelated tothe reinstallationof a warranted part, and such expenses are
notcovered bythis warranty.
Notwithstandinganyprovisions containedinthis President's LimitedLifetime Warranty, NAPOLEON’Sresponsibility underthiswarranty isdefinedas above anditshall notinany event
extendto anyincidental, consequential orindirect damages.
Thiswarrantydefines theobligationsandliability ofNAPOLEON withrespectto the NAPOLEONgas fireplace andanyother warranties expressedorimplied with respecttothis product,
itscomponents oraccessories areexcluded.
NAPOLEONneither assumes,nor authorizesany thirdparty to assume, on itsbehalf, anyother liabilitieswith respectto thesale ofthis product. NAPOLEON will notbe responsible
for:over-firing, downdrafts,spillage causedby environmentalconditions suchas rooftops,buildings, nearbytrees, hills,mountains, inadequatevents orventilation, excessiveventing
configurations,insufficient makeup air, or negative air pressureswhich mayor maynot be caused by mechanical systems suchas exhaustfans, furnaces,clothes dryers,etc.
Anydamages tofireplace, combustion chamber,heat exchanger,brass trim orother component dueto water, weatherdamage, longperiods of dampness,condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warrantyregistration
cardmust bereturned within fourteen days to register the warranty.
NAPOLEONreserves the right to have its representative inspect any product or part thereofprior tohonouring anywarranty claim.