Nayax Onyx User manual

Onyx
Compact, eye-catching, contactless payment and telemetry device
Onyx
Installation Guide
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All rights reserved
For more information contact us at [email protected]

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Table of Contents
General Information.............................................................................................................................3
Organization of the Manual .............................................................................................................3
Device Overview...................................................................................................................................4
Device Cables....................................................................................................................................4
Device Components .........................................................................................................................5
Parts Included in the Box..................................................................................................................6
Optional Accessories ........................................................................................................................7
Installation Process ..............................................................................................................................8
System Requirements ......................................................................................................................8
Installation........................................................................................................................................8
Operating and Testing....................................................................................................................10
Appendix 1- Insert SIM Card ..........................................................................................................11

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General Information
This section explains the classification of the manual and the purpose for which it is intended.
Organization of the Manual
The installation guide consists of four sections namely General Information, Device Overview, and
Installation Process.
General Information section explains the purpose for which the manual is intended.
Device Overview section provides an overview of the device. The summary outlines the device
configuration, additional accessories and the various cable configuration used for different machines.
Installation Process provides instructions as for how to manually install/dismantle the device, inserting
the SIM card separately and performing final tests before using the device.
Lastly, Appendix 1 – Insert SIM Card provides a detailed description of the SIM Card installation process,
if required.

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Device Overview
This chapter provides an overview of the device components along with the additional accessories.
Device Cables
Nayax provides different configuration cables to suit different machines. The below table refers to
each cable and its configuration.
Image
Connector
Connects to
MDB MDB at vending machines
DEX DEX
RS232 DB9 Female Output Serial
Device 40-pin Nayax Onyx
LAN LAN cable

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Device Components
Front Panel
Front Panel Color - Yellow / Black
Rear Side
6 Touch buttons
Display Touch Screen &
Contactless
Status Display LED
Camera
M4 x 15 mm
SIM + SD card slot
Speaker
SAM
Cable Connector
Antenna adapter

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Parts Included in the Box
Stencil
Soft cloth
External Antenna

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Optional Accessories
Mounting Bracket (Internal Installation)
External Case
*Note: On purchase of external case, the Nayax device is not included.

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Installation Process
This comprehensive installation guide refers to the latest device version. It is important to read the guide
before proceeding with the installation process.
System Requirements
Prior to installation, the NayaxVend Management System needs to be updated from the backend. Keep
in mind upon purchase, the device is preconfigured to a machine with the standard parameters by Nayax
support.
It is recommended that the machine is loaded with products and that the prices are updated in the system
before testing the device.
Installation
Step 1. Install Nayax Onyx to the machine
Option A : External Installation
•Unscrew the 3 nuts from the rear end of the device.
•Select a location on the external door for installing the device.
Ensure that the door switch does not interfere with the working of the machine
•Use the stencil to mark and then drill 3 holes (5mm each). An additional hole of
minimum 20 mm ( 13
16 inch) is required for passing the cable and antenna.
Option B: Internal Installation (in case additional accessories is purchased)
•Unscrew the 3 nuts from the rear end of the device.
•Attach the device to the Internal mounting bracket using the 3 device nuts. Fasten the nuts
to secure the device into the bracket.
•Dismantle the window cover from the machine. Keep the machine’s 4 screws.
Pro Tip
For a pulse machine installation, refer to the Nayax Pulse Manual.

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Step 2. Connect Onyx cables
•Connect 40-pin connector plug to the device
•In case a coin mechanism is connected to the machine:
i. Disconnect the coin mechanism connector from the machine
ii. Connect coin mechanism connector to the Onyx cable
•Connect MDB/JVMA/Fuji connector to the machine’s connector
Step 3. Connect the external antenna
Step 4. Secure the device
Attach the bracket and the device with the help of 4 screws
Pro Tip:You may need a swiss spanner
wrench / Philips screwdriver for dismantling purposes.

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Operating and Testing
1. Turn on the machine.
2. Once the Onyx is powered-up, a Self-Test is automatically initiated that performs a SIM card and
Server Connectivity check.
Note: If the device is not installed correctly, you may see an error message on the screen.
3. Once the Onyx is fully initialized, carry out the following trial purchases:
a. Cash /Credit purchase
b. E-money (E.g. A prepaid card) transaction
c. Canceled transaction to confirm that credit is not retained
Once all trial purchases are successfully completed, the unit is fully installed and ready for use!
Pro Tip
Make sure not to damage the cable/antenna wires.

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Appendix 1- Insert SIM Card
The SIM Card is installed and included in the device. However, for any reason, if you need to insert a new
SIM then follow the steps below.
Step 1: Lift the SIM card slot by pulling the cradle towards you and insert the SIM card in the slot
Step 2: Lock SIM card in place by pushing the cradle down onto the main board. Slip the silver clutch
up to lock the card in place.
Note: Make sure that the SIM is inserted in the right direction as shown in the image above.