Nayax VPOS Touch User manual

VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage1
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VPOSTouchManual
Lastupdated:17‐Jan‐2018
Table of Contents
1  Introduction...................................................................................................................2 
2  Safety&HandlingInstructions......................................................................................3 
2.1  EnvironmentalGuidelines......................................................................................3 
2.2  VPOSTouch............................................................................................................3 
2.3  CleanningInstructions...........................................................................................3 
2.4  Repairs....................................................................................................................3 
3  Specifications.................................................................................................................4 
4  DeviceComponents......................................................................................................6 
4.1  FrontPanel.............................................................................................................6 
4.2  Backside.................................................................................................................6 
4.3  Cables.....................................................................................................................7 
4.4  VPOSTouchConnectorScheme............................................................................7 
4.5  AdditionalAccessories...........................................................................................8 
5  Packaging.......................................................................................................................9 
6  InstallationInstructions...............................................................................................10 
6.1  Uninstall...............................................................................................................10 
7  OperatingandTesting.................................................................................................11 
8  TechnicianMode.........................................................................................................12 
8.1  TechnicianModeCommands..............................................................................12 
9  Appendix1‐FCC&ICRegulations..............................................................................14 
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VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage2
1Introduction
Acompletetelemetryandcashlesspaymentsolutionideallysuitedfortheunattended
machines’market.
Deviceacceptsallcashlesspaymentsandproccessingmethodinrealtime:
DebitandCreditCards
Mobile,NFCPayments
PrepaidcardsandClosedenvironmentsolutions
Swipe,ContactandContactless
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Benefitfromeasyinstallation,clearance,monitoringandmanagement.
Nayaxdevlopsacompletemanagementsystemthatincludes:
Transactionmonitor
Machinemanagement
InventoryManagement
AlertandEventsystem
ReportSuite
BIsystem
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VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage3
2Safety&HandlingInstructions
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IMPORTANT:PleasereadthismanualcarefullybeforeusingtheVPOSTouch.
2.1 EnvironmentalGuidelines
Donotuseinlocationswhenyouhaveariskofburnoutordirect,intensesunlight
Donotexposetheproducttocorrosivegas/liquidsofanytype
Deployinnon‐condensingconditions
2.2 VPOSTouch
Additionalfeatures:
TheVPOSTouchhasnobatteryandreceivespowerviaitsconnectiontothe
vendingmachine
Strongshockorvibrationstothedevicemaycausefailure
Disassemblyisstrictlyprohibited
2.3 CleanningInstructions
Useasoft,drycloth
Useasmallamountofalcoholifthecaseisverydirty
Pleasedonotuseorganicsolventssuchasthinnerandbenzene
2.4 Repairs
Tomaintainthewarranty,donottrytofixityourself
ifthedevicedoesnotworkproperly,foranyreason,pleasecontactNayax
support:[email protected]
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VPOSTouchManual
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3Specifications
Installationenvironment
OperatingTemperature‐20Ԩ‐55Ԩ‐22°F‐122°F
StorageTemperature‐30Ԩ‐85Ԩ‐40°F‐142°F
Humidity25%‐95%(non‐condensing)
Dust&WaterResistanceIP55
FlammabilityV‐03MMUL‐94V0
PhysicalDimensions
Height105mm4.1inch
Width 84.7mm3.3inch
Depth 48.1mm 1.9inch
Weight285grams10ounces
Interface&Management
DisplayScreenColorTouchLCDDisplay2.4inchIPS
320x240Pixels+4LEDs+6softtouchbuttons
VoiceSpeaker+Buzzer+Built‐inMicrophone
PowerSupply OperatingVoltage:DC12‐40V,AC‐Option
Power<10WattFromVendingMachine
PowerconsumptionFromVendingmachineMax:400mA@24VDC
RecommendedExternalPowerSupply:24VDC/2Amp.
RFContactlessInterfaceFrequency‐13.56MHz,MIFARE,NFC,HID
Camera3MPixels
ExternalInterface
MiniUSB(Host/Device),Ethernet
InternalFlash64MB+32MB,MicroSDCard,SDRAM32MB
Optional:Bluetooth&WiFi
Antenna
Frequency=13.56MHz
OperationTemperature=‐20°Cto85°C
Humidity=NonCondensing65°C95%RH
RoHScompliant
GlassAnti‐VandalwithGorillaGlass
RS2322*RS232TTLlevelmanageable(software)
PulseInput/Output6in/outinterfaces+1input(Inhibit)
LANRJ11
Sensors1Dooropen&1Temperature
3GModemGSM/GPRS/CDMA
VendingMachineProtocolsMDB(+DEX/DDCMP)/Pulse/VCCS/ccTalk/JVMA
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VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage5
ReaderWriter
Contact
100,000insertioncycles
EMVLevel1‐Certified,Level2‐Undercertification
ContactEMVL24.3f‐Visa,MC,JCB,Amex,CUP
Contactless
EMVLevel1‐Certified
FeliCa‐Certified
EMVLevel2‐Undercertification:
VisaPayWave2.1.3b
MasterCardPayPass3.1.1
JCB‐J/Speedy1.3
DiscoverD‐Pass1.0
UnionPayQuickPass1.0.2
AmExExpressPay3.1
InteracFlash1.5
MagneticStripeISO7811andJISITracks1,2,3
JISII
OtherCardsSupportedNFC,MIFARE,HID‐iClass
Warrenty
Timeframe1year
TouchScreen60,000[Hours]
Contact100,000[Hours]
MagneticStripeHead1,000,000passes
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VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage6
4DeviceComponents
4.1 FrontPanel
FrontPanelColor‐Yellow/Black
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4.2 Backside
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TouchButtons
DisplayTouchScreen
&Contactless
StatusDisplayLED
MagneticStripe
Camera
ContactSlotstripe
M4x4mm
TypicalHole
LAN
SIM
S
p
eaker
SAM
SDCard
CableConnector

VPOSTouchManual
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4.3 Cables
TherearemanyconfigurationstotheVPOSTouchcables.Nayaxdevelopsdifferent
cablestofitdifferentmachines
Pleaseviewthedifferentcableoptions:
ImageDescriptionConnectto

MDB
MDBatvendingmachines
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Dex
Dex

RS232DB9Female
Serial
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VPOSTouch Nayax VPOSTouch 
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4.4 VPOSTouchConnectorScheme
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VPOSTouchManual
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ProprietaryofNayax©AllrightsreservedPage8
4.5 AdditionalAccessories
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RecliningSpacer
Angle=7.5degrees
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BackPlate&
DrillingTemplate
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ProtectiveBox
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VPOSTouchManual
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5Packaging
VPOSTouchComponents:
VPOSTouchinBubbleWrap
Cable
Package
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VPOSTouchOpenPackageVPOSTouchClosePackage
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VPOSTouchManual
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6InstallationInstructions
Therearetwoinstallations’options:insideandoutsidethemachinedoor.
Option1‐Installationinsidethemachine
IntheeventthemachinehasawindowinthedoorinwhichtheVPOSTouchcanbe
placed:
1. Openmachinedoor
2. Removethewindow
3. Removethebolts
4. Placetheprovidedplasticplateonmachinedoor
5. Replacetheboltsontheplasticplate
6. PlacetheVPOSTouchonthewindowfromoutside
7. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch
8. Connectthecable‐clickitin
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Option2‐VPOSTouchinstalledoutsidethemachinedoor
Intheeventthemachinedoesn’thaveapredefinedlocationforinstallationofacard
reader:
1. Selectaflatlocationfortheinstallation
2. Drill4holesintothemachinedoorusingtheplasticplateforthescrews
3. Drillaholeintothemachinedoorofminimum14mmforthecable
4. Openmachinedoor
5. PlacetheVPOSTouchonthedoor
6. ScrewthescrewsfromtheinsidewhilesecuringtheVPOSTouch
7. Connectthecable‐clickitin
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GeneralNote:ScrewisPhillipsM4,usetighteningtorque=Level3.

6.1 Uninstall
Warning:Whenun‐pluggingtheVPOSTouchconnector,youmustpressbothsidesof
thereleasingbridgeinthesametimetoavoiddamagingthereleasingbridge.
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