NCR NCR 5972 User manual
NCR59722x20Customer
Display
Release2.0
UserʹsGuide
BD20‐1372‐A
IssueF
TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCRisaregisteredtrademarkofNCRCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,
andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior
notice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsofthe
world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,
consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,
andvalueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©1999
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved
Preface
Thismanualisforhardwareinstaller/servicepersonnel,system
integrators,fieldengineers,andprogrammers.
Safety Requirements
Warning: This device does not contain any user serviceable parts
and should only be serviced by a qualified service technician.
Caution: Thisdeviceshouldonlybepoweredbya(SELV)Safety
ExtraLowVoltagepowersupplysourcewithanavailablepowerlevel
of5amperesorless,andsuitableforthecountryofinstallation.The
powersourcemustbecertifiedbytheappropriatesafetyagencyforthe
countryofinstallation.
LematérieldoitêtrereliéselectriquementaucircuitåTrèsBasse
TensiondeSécurité(TBTS)ayantunelimitede5ampères
correspondantdefaçonsatisfaisanteetacceptabledanslepaysoùle
matérieldoitêtreinstallé.Lesourced’alimentationdoitêtreapprovée
paruneagencedenormalisationappropriéeetacceptabledanslepays
oùlematérieldoitêtreinstallé.
Caution: Forcontinuedprotectionagainstriskoffire,replaceonly
withthesametypeandratingsoffuse.
Pourpréveniretvousprotégercontreunrisquedefeu,remplacerla
fusibleavecuneautrefusibledemêmetype,seulement.
Caution: Thepowersupplycordisusedasthemaindisconnect
device.Ensurethatthesocketoutletislocated/installednearthe
equipmentandiseasilyaccessible.
Lecordond’alimentationestutilisécommeinterrupteurgénéral.La
prisedecourantdoitetrêsituéeouinstalléeaproximitédumatérielet
êtrefaciled’accés.
0-2 Chapter 1: Introduction
Chapter 1: Introduction 0-3
Table of Contents
Chapter1:Introduction
Models ....................................................................................................1‐1
Features ..................................................................................................1‐1
VFDModels ....................................................................................1‐1
Hardware ....................................................................................1‐1
Software.......................................................................................1‐2
LCDModels ....................................................................................1‐3
Hardware ....................................................................................1‐3
Software.......................................................................................1‐3
Chapter2:SitePreparation
PhysicalEnvironment ..........................................................................2‐1
WorkingRange ...............................................................................2‐1
StorageEnvironment .....................................................................2‐2
TransitEnvironment ......................................................................2‐2
Dimensions......................................................................................2‐3
VFDModels ................................................................................2‐3
LCDModels................................................................................2‐6
ElectricalEnvironment.........................................................................2‐7
VFDACPowerRequirements......................................................2‐7
VFDDCPowerRequirements......................................................2‐7
LCDACPowerRequirements......................................................2‐7
LCDDCPowerRequirements......................................................2‐7
OperationalEnvironment....................................................................2‐7
SystemConfiguration ....................................................................2‐7
MountingHoleDimensions ................................................................2‐8
0-4 Chapter 1: Introduction
Chapter3:Installation
InstallingtheCustomerDisplay .........................................................3‐1
SELVPowerSourceWarning .......................................................3‐1
InstallationGoal..............................................................................3‐2
CableRequirements .......................................................................3‐2
PowerSupplyChoices...................................................................3‐3
InstallationProcedures ..................................................................3‐3
NCR5952/5962IntegratedMount ...........................................3‐3
RS‐232SerialInterface ...............................................................3‐4
Diagnostics.............................................................................................3‐5
Micro‐controllerTest......................................................................3‐5
ExternalMemoryTestCharacter(VFDOnly)............................3‐5
PixelTest..........................................................................................3‐6
FirmwarePartNumberDisplay...................................................3‐6
Chapter4:ProgrammingSetUp
Host/RetailDisplayCommandInterface ..........................................4‐1
RetailDisplayCommands...................................................................4‐2
ResetDisplay...................................................................................4‐4
EraseDisplay...................................................................................4‐5
SetDiagnosticStateOn..................................................................4‐5
SetDisplayStateOn.......................................................................4‐6
SetLowPowerStateOn ................................................................4‐6
EnableCursor..................................................................................4‐7
DisableCursor ................................................................................4‐7
SetScreenSaveBlank.....................................................................4‐8
SetScreenSaveWalk .....................................................................4‐8
TurnOnScreenSave......................................................................4‐9
DisableScreenSaveOption ..........................................................4‐9
Chapter 1: Introduction 0-5
EnableCharacterBlink ..................................................................4‐9
DisableCharacterBlink ...............................................................4‐10
MoveCursorLeft..........................................................................4‐10
MoveCursorRight.......................................................................4‐10
MoveCursorUp...........................................................................4‐11
MoveCursorDown......................................................................4‐11
MoveCursorToSpecifiedPosition ...........................................4‐12
BrightnessAdjustment ................................................................4‐13
ReadDisplayIDByte...................................................................4‐13
ReadDisplayIDString ................................................................4‐14
DisplayESCCharacter.................................................................4‐14
SelectCharacterSetn...................................................................4‐14
CharacterSets ......................................................................................4‐15
CodePage850(International) ....................................................4‐15
CodePageKatakana ....................................................................4‐28
CodePage866(Cyrillic) ..............................................................4‐41
Chapter5:Service
SafetyRequirements.............................................................................5‐1
ServicingtheDisplay............................................................................5‐3
NormalOperation ..........................................................................5‐3
TroubleshootingProcedures.........................................................5‐3
ServicingtheVFDorLCD.............................................................5‐4
CleaningtheDisplay......................................................................5‐6
0-6 Chapter 1: Introduction
Revision Record
Issue Date Remarks
AFeb97Firstissue
BNov98Updatetoinclude5972‐1100
CMar99Added5963IntegratedDisplayMount
DJan03Removed5972‐2x00model.Addeddimension
information.
EFeb03Addedcharactersets.
FJune03AddednewLCDmodels
Chapter 1: Introduction 0-7
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
InformationtoUser
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA
digitaldevice,pursuanttoPart15ofFCCRules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedin
acommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction
manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseinterferenceinwhichcasetheuser
willberequiredtocorrecttheinterferenceathisownexpense.
NCRisnotresponsibleforanyradioortelevisioninterferencecausedbyunauthorized
modificationofthisequipmentorthesubstitutionorattachmentofconnectingcables
andequipmentotherthanthosespecifiedbyNCR.Thecorrectionofinterference
causedbysuchunauthorizedmodification,substitutionorattachmentwillbethe
responsibilityoftheuser.Theuseriscautionedthatchangesormodificationsnot
expresslyapprovedbyNCRmayvoidtheuser’sauthoritytooperatetheequipment.
Canadian Department of Communications
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissions
fromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadian
DepartmentofCommunications.
Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantles
limitesapplicablesauxappareilsnumériquesdelaclasseAprescritesdansle
Règlementsurlebrouillageradioélectriquesédictéparleministrèredes
CommunicationsduCanada.
Voluntary Control Council For Interference (VCCI)
0-8 Chapter 1: Introduction
Chapter 1: Introduction
Models
TheNCR5972CustomerDisplayisdesignedtobeanoptionaldisplay
devicefortheNCRretailterminals.Itcanalsoserveasadisplayfor
anyindustry‐standardPC.ItisaVacuumFluorescentDisplay(VFD).
•5972‐10002x20VFD(LightGray)
•5972‐11002X20VFD(DarkGray,LowPostMount)
•5972‐12002x20VFD(LightGray,EuroSymbol)
•5972‐13002x20VFD(DarkGray,LowPostMount)
•5972‐14002x20VFD(CharcoalGray,LowPostMount)
•5972‐24002x20LCD(LightGray,1mCable)
•5972‐25002x20LCD(LightGray,4mCable)
Features
VFD Models
Hardware
•ParallelI/ForEIA‐232I/Fsupport
•Thecomponentsforbothinterfacesarepopulatedonone
printedcircuitboard.Bothinterfacesareactive,thoughonly
oneinterfacecanbephysicallyconnectedatatime.Thedisplay
communicatesviatheinterfaceconnectedtoit.
•Socketfor32KofPROMforadditionalcharactersets
•Cables
1-2 Chapter 1: Introduction
•PowerSupply
•MountingOptions
TableMount,LightGray,16‐in.Post
TableMount,LightGray,8‐in.Post
TableMount,LightGray,NoPost
•RemoteMount,8‐in.Post,LightGray
•RemoteMount,8‐in.Post,DarkGray
•IntegratedMount,TelescopingPost,CharcoalGrayfor7458
•IntegratedMount,TelescopingPost,LightGrayfor5964
•IntegratedMount,TelescopingPost,LightGray
•NoMount
Software
•VFDcontrolof7x9pixelcharacters
•ParallelI/F
•EIA‐232SerialI/F(9600BPS,8bitcharacter,noparity,1stopbit)
•Diagnostics
•Supportfor19charactersets
•3Charactersetsinbaseunit
•CodePage858(International)
•Katakana
•CodePage866(Cyrillic)
•Socketallowsforsupportofupto16additionalcharactersets
Chapter 1: Introduction 1-3
LCD Models
Hardware
•Cables
•PowerSupply
•MountingOptions
TableMount,LightGray,16‐in.Post
TableMount,LightGray,8‐in.Post
TableMount,LightGray,NoPost
•RemoteMount,8‐in.Post,LightGray
•IntegratedMount,TelescopingPost,LightGrayfor5964
•IntegratedMount,TelescopingPost,LightGray
•NoMount
Software
•PoweredRS‐232I/F
•Diagnostics
•1Charactersetinbaseunit
•CodePage858(International)
1-4 Chapter 1: Introduction
Chapter 2: Site Preparation
Thischapterdescribestheinstallationprocessincludingsite
considerations,operatingconditions,mountingoptions,and
connections.
Physical Environment
Theworkingrange,storage,andtransitenvironmentsarepresentedin
thefollowingtables.
Working Range
Condition Range
Tem
p
erature10°Cto40°C
(
50°Fto104°F
)
Tem
p
eratureChan
g
e10°C(18°F)/Hour
Humidit
y
Ran
g
e20%to80%(NoCondensation)
Humidit
y
Chan
g
e10%/hour
BarometricPressure 105,000Pato69000Pa
Note: Condensationmayoccurwhenequipmentistransferredfrom
coldtowarmareasduringshipment.Theequipmentdesignshall
permitoperationaftercondensationhasoccurred,adryingoutprocess
hasbeenaccomplished,andtheequipmentstabilizedtotheoperating
environment.
2-2 Chapter 2: Site Preparation
Storage Environment
Forperiodsuptothreemonths:
Condition Range
Tem
p
erature‐10°Cto50°C
(
14°Fto120°F
Humidit
y
10%to90%RH
BarometricPressure 105,000to70,000Pa
Transit Environment
Forperiodsuptooneweek:
Condition Range
Tem
p
erature‐40°to60°C
(
‐40°Fto140°F
)
Humidit
y
5%to95%RH
BarometricPressure 105,000to70,000Pa
Chapter 2: Site Preparation 2-3
Dimensions
VFD Models
Desktop Mount
17241
262 mm
(10.3 in.)
162 mm
(6.4 in.)
173 mm
(6.8 in.)
119 mm
(4.7 in.)
30 mm
(1.2 in.)
178 mm
(7.0 in.)
2-4 Chapter 2: Site Preparation
16-Inch Post
262 mm
(10.3 in.)
15708
95 mm
(3.75 in.)
561 mm
(22.1 in.)
30 mm
(1.2 in.)
119 mm
(4.7 in.)
95 mm
(3.75 in.)
Chapter 2: Site Preparation 2-5
8-Inch Post
20131a
95 mm
(3.75 in.)
356 mm
(14.1 in.)
262 mm
(10.3 in.)
119 mm
(4.7 in.) 356 mm
(14.1 in.)
30 mm
(1.2 in.)
95 mm
(3.75 in.)
2-6 Chapter 2: Site Preparation
LCD Models
Desktop Mount
15412
173 mm
(6.8 in.)
139 mm
(5.5 in.)
30 mm
(1.2 in.)
178 mm
(7.0 in.)
68 mm
(2.6 in.)
178 mm
(7.0 in.)
This manual suits for next models
7
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