NCR SelfServ Checkout 7350 User manual

Kit Instructions
7350 Narrow Core (R5N) Receipt Printer
7350-K914
Issue A

The product described in this document is a licensed product of NCR Corporation.
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It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become
available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances,
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Copyright © 2021
By NCR Corporation
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Atlanta, GA 30308
United States
All Rights Reserved

iii
Revision Record
Issue Date Remarks
AMay 2021 First Issue

iv

7350 Narrow Core (R5N) Receipt Printer
Upgrade
This publication provides procedures for installing a 7350 (R5N)Receipt Printer in an
NCRSelfServ™ Checkout (7350) Narrow Core unit that is upgraded to an NCR
FastLane SelfServ™ Checkout (7357) R6LN Plus.
Kit Contents
Part Number Description
497-0530742 7350-K914 Kit, 7350 Narrow Core (R5N) Receipt
Printer Upgrade
497-0530779 Printer - R5N Upgrade Assembly
497-0530835 Printer - R5N Unit Assembly
497-0530780 Chute - Proximity Sensor Assembly
* 497-0530766 Label - Printer Upgrade Kit, R5
* 497-0423108 Instructions-Kit (Reference Sheet)
* Items marked with an asterisk are not called out on the image.

2 7350 Narrow Core (R5N) Receipt Printer Upgrade
Installation Procedure
To install the Receipt Printer, follow these steps:
1. Turn off the NCRSelfServ Checkout software and hardware systems.
2. Unlock and open the Core Door. For more information, refer to Opening Core Door
on page4.
3. Do any of the following:
a. If the unit is configured with an Uninterruptible Power Supply (UPS), turn off
the UPS and then unplug the power cable.
b. If the unit is not configured with a UPS, unplug the power cable.
4. Remove the existing Receipt Printer. For more information, refer to Removing Receipt
Printer on page5.
5. Remove the existing Printer Shelf Assembly. For more information, refer to Removing
Printer Shelf Assembly on page6.
6. Remove the existing Coupon Chute and Proximity Sensor. For more information,
refer to Removing Coupon Chute and Proximity Sensor Assembly on page8.
7. Install the new Printer Shelf Assembly. For more information, refer to Installing
Printer Shelf Assembly on page10.
8. Install the new Receipt Printer. For more information, refer to Installing Receipt
Printer on page12.
9. Install the Coupon Chute and Proximity Sensor. For more information, refer to
Installing Coupon Chute and Proximity Sensor Assembly on page13.
10. Attach the Printer Upgrade Label above the existing PIDlabel, as shown in the image
below.

7350 Narrow Core (R5N) Receipt Printer Upgrade 3
11. Close and lock the Core Door. For more information, refer to Closing Core Door on
page16.
12. Run the CADD/ADD Configuration Utility to ensure that the device is updated with
the latest firmware.

4 7350 Narrow Core (R5N) Receipt Printer Upgrade
Opening Core Door
To open the Core Door, follow these steps:
1. Insert key into lock on door latch and turn key counterclockwise.
2. Remove key and then press the keylock to unlatch and open the door.

7350 Narrow Core (R5N) Receipt Printer Upgrade 5
Removing Receipt Printer
To remove the Receipt Printer, follow these steps:
1. Rack out the Printer Shelf from the unit.
2. Disconnect the power cord and interface cable from the printer.
3. Remove two (2) nuts to detach the Printer Bracket from the shelf, as shown in the
image below.
4. Pull the printer forward to disengage the printer from the clips on the shelf.
5. Lift the printer out of the unit.

6 7350 Narrow Core (R5N) Receipt Printer Upgrade
Removing Printer Shelf Assembly
To remove the Printer Shelf Assembly, follow these steps:
Note: Ensure that the Receipt Printer is removed. For more information, refer to
Removing Receipt Printer on the previous page.
1. Remove and set aside the screw, bearing and washer from the linkage connecting the
Printer Bracket to the core wall, as shown in the image below.
2. Remove the I/O Box-PSU Bracket by doing the following:
Note: The I/O Box-PSU Bracket and the Printer Shelf Assembly are secured together
inside the Core Cabinet on the right side.
a. Loosen two (2) screws on the I/O Box-PSU Bracket.

7350 Narrow Core (R5N) Receipt Printer Upgrade 7
b. Slide the I/O Box-PSU Bracket Assembly towards you to disengage the hooks
from the core floor.
3. Remove and set aside four (4) screws to detach the Printer Shelf Assembly from the
core wall, as shown in the image below.
Note: Set aside the screws for reinstallation.

8 7350 Narrow Core (R5N) Receipt Printer Upgrade
Removing Coupon Chute and Proximity Sensor Assembly
To remove the Coupon Chute Assembly, follow these steps:
1. Detach the Coupon Bin Throat from the back of the Core Door by removing two (2)
screws.
Note: Set aside the screws for reinstallation.

7350 Narrow Core (R5N) Receipt Printer Upgrade 9
2. Detach the existing Coupon Chute from the back of the Core Door by removing four
(4) hex nuts.
Note: Set aside the screws for reinstallation.

10 7350 Narrow Core (R5N) Receipt Printer Upgrade
Installing Printer Shelf Assembly
To install the Printer Shelf Assembly, follow these steps:
1. Attach the Printer Shelf Assembly in the Core Cabinet by reusing four (4) screws.
Note: Do not tighten the two (2) screws on the right side.
2. Install the I/O Box-PSU Bracket by doing the following:
a. Insert the screws slots of the I/O Box-PSU Bracket onto the loose two (2) screws
on the core wall.

7350 Narrow Core (R5N) Receipt Printer Upgrade 11
b. Slide the I/O Box-PSU Bracket forward to the hooks on the core floor to lock the
bracket in place.
c. Tighten the two (2) screws on the right side to secure both I/O Box-PSU Bracket
and Printer Shelf Assembly to the core wall.
3. Reuse the screw, bearing and washer to install the linkage connecting the Printer
Bracket to the core wall, as shown in the image below.

12 7350 Narrow Core (R5N) Receipt Printer Upgrade
Installing Receipt Printer
To install the Receipt Printer in the unit, follow these steps:
1. Do the following:
a. Align the bottom slots of the Receipt Printer with the tab hooks on the Printer
Shelf.
b. Slide the Receipt Printer forward to engage with the tab hooks.
2. Secure the Receipt Printer to the shelf using one (1) screw.
3. Connect the Printer cable to the back of Receipt Printer and secure cable with a cable
clip.
4. Connect the other end of the Printer cable to USB I port of the I/O Box.
5. Push Printer Bracket into the unit until it locks in place.

7350 Narrow Core (R5N) Receipt Printer Upgrade 13
Installing Coupon Chute and Proximity Sensor Assembly
To install the Coupon Chute Assembly, follow these steps:
1. Install the Proximity Sensor Assembly to the Chute Assembly using two (2) M3
screws, as shown in the image below.

14 7350 Narrow Core (R5N) Receipt Printer Upgrade
2. Attach the Coupon Chute with Proximity Sensor Assembly to the back of the Core
Door, by reusing four (4) hex nuts, as shown in the image below.
3. Attach the Coupon Bin Throat to the back of the Core Door by reusing two (2)
screws, as shown in the image below.

7350 Narrow Core (R5N) Receipt Printer Upgrade 15
4. Route the Proximity Sensor cable along the Core Door and then connect to the E-
box, as shown in the image below.

16 7350 Narrow Core (R5N) Receipt Printer Upgrade
Closing Core Door
To close the Core Door, follow these steps:
1. Close the Core Door and then push the door latch until it closes
2. Insert key into the door latch lock and turn key counterclockwise.
3. Insert key in door latch lock and turn the key clockwise to lock door.
4. Remove keys.