NDUSTRIA NEL-15B Manual

WARNING
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clear-
ances to combustibles away from
heater.
Some objects will catch fire or explode
when placed close to heater.
Failure to follow these instructions can
result in death, injury or property
damage.
Installer
Please take the time to read and understand
these instructions prior to any installation.
Installer must give a copy of this manual to the owner.
Owner
Keep this manual in a safe place in order to provide
your service technician with necessary information.
NDUSTRIA™
100 Seven Mile Rd NW
Comstock Park, MI 49321
Telephone: [phone]
www.ndustria.com
P/N NDEL400NA Orig 3/21© 2021 Ndustria
Infrared Wall Mounted
Electric Heater
Installation, Operation &
Service Manual
NOT FOR USE IN HAZARDOUS
OR EXPLOSIVE ATMOSPHERES
FOR INDOOR/OUTDOOR COMMERCIAL/INDUSTRIAL USE
& OUTDOOR RESIDENTIAL USE
IP65 Rated Water Resistant
Model Volts Watts
NEL-15B 120 1500
NEL-15G 120 1500
NEL-15B-RM 120 1500
NEL-15G-RM 120 1500
NEL-30B 208/240 2250/3000
NEL-30G 208/240 2250/3000
NEL-60B 208/240 4500/6000
NEL-60G 208/240 4500/6000
WARNING
Installation must be done by a contractor qualified
in the installation and service of electric heating
equipment.
Improper installation, adjustment, alteration, service
or maintenance can result in death, injury or
property damage. Read the Installation, Operation
and Service Manual thoroughly before installing or
servicing this equipment.

TABLE OF CONTENTS
SECTION 1: HEATER SAFETY ...........................1
1.1 Manpower Requirements ....................................1
SECTION 2: INSTALLER RESPONSIBILITY ......2
SECTION 3: GENERAL INSTALLATION
& OPERATION ..............................3
3.1 Heater Installation .............................................4
3.1.1 Clearances to Combustibles ...............4
3.2 Mounting ...........................................................5
3.2.1 Wall Mounted Installation....................5
3.2.2 Ceiling Mounted Installation ...............5
3.2.3 Adusting Directional Positioning .........6
3.3 Operation of Models NEL-15(B/G) and
NEL-15(B/G)-RM ..............................................6
3.3.1 Remote Control -
Model NEL-15(B/G)-RM Only ...............7
3.3.2 Remote Control Functionality
(optional) .................................7
3.4 Electrical Installation for Models NEL-30(B/G)
and NEL-60(B/G) .............................................7
SECTION 4: MAINTENANCE & SERVICE .......8
4.1 Cleaning ..........................................................8
4.2 Replacing Emmiter/Lamp ................................9
4.3 Service ............................................................9
SECTION 5: GENERAL SPECIFICATIONS ....10
5.2 Heater Specications ............................................10
5.3 Dimensions ...........................................................11
SECTION 7: WARRANTY ..............................12
© 2021 Ndustria
All rights reserved. No part of this work covered by the copyrights herein may be reproduced
or copied in any form or by any means - graphic, electronic, or mechanical, including
photocopying, recording, taping or information storage and retrieval systems - without the
written permission of Ndustria.

NDUSTRIA™ Infrared Electric Manual
1
WARNING
Failure to follow these instructions can result in death, electric
shock, injury or property damage.
Burn Hazard
Allow heater to cool
before service.
DANGER
Electrical Shock Hazard
Disconnect electric before
service.
Heater must be connected
to a properly grounded
electrical source.
Fire Hazard
Keep all flammable
objects, liquids and
vapors the minimum
required clearances to
combustibles away from
equipment.
NDUSTRIA infrared heater produces radiant heat that
warms people and objects rather than air surrounding
them. The heater can be mounted on a wall or ceiling,
and adjustable brackets allow the heat to be directed
where desired.
SECTION 1: HEATER SAFETY
Your Safety is Important to Us!
This symbol is used throughout
the manual to notify you of possi-
ble re, electrical or burn hazards.
Please pay special attention when
reading and following the warn-
ings in these sections.
Installation, service and annual inspection of heater
must be done by a contractor qualied in the installa-
tion and service of electric heating equipment.
Read this manual carefully before installation, opera-
tion or service of this equipment.
This heater is designed for indoor/outdoor commer-
cial/industrial use or outdoor residential use. Heater
is NOT approved for indoor residential use, including,
but not limited to, attached garages, living or sleeping
areas, etc. Consult local re marshal and/or insurance
provider if unsure of your application.
Before installation, check that the local distribution
conditions and adjustment of the appliance are com-
patible.
This heater must be applied and operated under the
general concepts of reasonable use and installed
using best building practices.
This heater is not intended for use by persons (includ-
ing children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person respon-
sible for their safety. Children should be supervised to
ensure that they do no play with the heater.
For additional copies of the Installation, Operation and
Service Manual, please contact NDUSTRIA.
1.1 Manpower Requirements
To prevent personal injury and damage to the heater,
two persons will be required for installation.

NDUSTRIA™ Infrared Electric Manual
2
SECTION 2: INSTALLER RESPONSIBILITY
The installer is responsible for the following:
• To install the heater, as well as the electrical sup-
plies, in accordance with applicable specications and
codes. NDUSTRIA recommends the installer contact a
local Building Inspector or Fire Marshal for guidance.
• To use the information given in a layout drawing and
in the manual together with the cited codes and regu-
lations to perform the installation.
• To install the heater in accordance with the clear-
ances to combustibles.
• To furnish all needed materials not furnished as
standard equipment.
• To plan location of supports.
• To provide access to heater for servicing on all
sides.
• To provide the owner with a copy of this installation,
operation and service manual.
• To never use heater as support for a ladder or other
access equipment and never hang or suspend any-
thing from heater.
• To ensure there is adequate air circulation around
the heater.
•To ensure the heater is placed in an approved ap-
plication. This heater is designed for indoor/outdoor
commercial/industrial use or outdoor residential use.
Heater is NOT approved for indoor residential use,
including, but not limited to, attached garages, living or
sleeping areas, etc. Do not use in bathrooms, laundry
areas or other locations where it could fall into water.
Consult local re marshal and/or insurance provider if
unsure of your application.
• To mount heaters according to mounting instructions.
It is recommended to wall mount heaters. However,
ceiling mounting is acceptable provided the following
conditions are met: DO NOT position or mount heater
other than angle specied in Figure 1 and Table 1 and
18” (0.45m) from combustible ceiling.
NOTE: Appropriate rigid mounting brackets (provided
by others) are necessary.

NDUSTRIA™ Infrared Electric Manual
3
• Heater must be installed by a certied electrician
and must adhere to all local, state, regional and
national electric codes (NEC) and local construction
codes must be observed in the installation of the
heater.
• Do not recess heater.
• Do not use heater without wire guard in place.
• Heater must be grounded. Models NEL-30(B/G) and
NEL-60(B/G) are hard wired. Do not let wires come in
contact with hot surfaces.
• It is recommended to wall mount heaters. However,
ceiling mounting is acceptable provided the folowing
conditions are met: DO NOT position or mount heater
other than angle specied in Figure 1 and Table 1 and
18” (0.45m) from combustible ceiling.
• Do not install the heater immediately below a wall
socket outlet.
• Be sure the voltage listed on the heater’s nameplate
is the same as the voltage at the installation site.
• Do not use heater if power cord or wires are dam-
aged or if heater malfunctions. Contact an authorized
servicer or electrician to replace cord prior to use.
•Do not use heater if it has been dropped or damaged
in any way, until it has been inspected by an autho-
rized service facility.
•Do not touch heater while in operation. Heater casing
and front cover are extremely hot when in use.
•Do not insert or allow foreign objects to enter any
ventilation or exhaust opening.
• When cleaning heater, make sure power is off. Be
sure heater and/or emitter are cool before handling.
• Ensure the heater is placed in an approved appli-
cation. This heater is designed for indoor/outdoor
commercial/industrial use or outdoor residential use.
Heater is NOT approved for indoor residential use,
including, but not limited to, attached garages, living or
sleeping areas, etc. Do not use in bathrooms, laundry
areas or other locations where it could fall into water.
Consult local re marshal and/or insurance provider if
unsure of your application.
• Never use with an extension cord, multi-socket or
relocatable power tap (outlet/power strip).
• Never leave the heater unattended while it is operat-
ing.
• Do not use a timer or other device that automatically
turns on the unit.
• Do not use the heater with an external voltage regu-
lator such as a dimmer or speed controller.
WARNING
Failure to follow these instructions can result in death, electric
shock, injury or property damage.
Burn Hazard
Allow heater to cool
before service.
DANGER
Electrical Shock Hazard
Disconnect electric before
service.
Heater must be connected
to a properly grounded
electrical source.
Fire Hazard
Keep all flammable
objects, liquids and
vapors the minimum
required clearances to
combustibles away from
equipment.
SECTION 3: GENERAL INSTALLATION & OPERATION

NDUSTRIA™ Infrared Electric Manual
4
3.1 Heater Installation
1. Remove heater from packaging, and remove all
packing materials including anti-vibration foam around
emitter/lamp. Check heater, power cord, and plug
for any signs of damage. Do not install if damage is
apparent.
2.Select a location for mounting following these guide-
lines:
Table 1: Minimum Clearances to Combustibles
Figure 1: Clearances to Combustibles Diagram
NOTE: Ensure that building materials with a low heat
tolerance (i.e, awnings, fabrics, plastics, sprinklers, in-
sulation, etc.) are protected against degradation. This
may require the heater to be mounted at a distance in
excess of the published clearances to combustibles.
Contact the material manufacturer for specic details.
3.1.1 Clearances to Combustibles
Minimum clearances to combustibles and tilt an-
gles must be strictly followed.
•
Heater has hot and arching or sparking parts inside.
Do not use or store in vicinity of heater or allow the
following to come in contact with heater while it is
operating: gasoline or other ammable vapors, liquids
or materials (including but not limited to rags, fabrics,
spray or aerosol cans, cleaning compounds, plastics,
paper, our dust, straw/hay, furniture, kerosene, lighter
uid etc).
• Specied minimum clearances from front, sides,
bottom and back of unit must be met.
• Do not cover, obstruct or block heater, air intakes or
vent openings.
a. Mounting Height: To prevent contact with heater,
distance between bottom edge of heater and oor
must be 6’ 7” (2.0m).
b. DO NOT position or mount heater other than angle
specied in Figure 1 and Table 1.
c. Maximum swing rotation from side to side (right to
left/left to right) is 60°.
4.Check to be sure installation of heater does not add
excessive wind load.
WARNING
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to
combustibles away from heater.
Some objects will catch fire or explode when
placed close to heater.
Failure to follow these instructions can result
in death, injury or property damage.
Model A
(in/cm)
B
xed
(in/cm)
C
(in/cm)
D
(in/cm) EF
NEL-15B 18/45.7 7/17.8 30/76.2 24/60.9 20° 70°
NEL-15G 18/45.7 7/17.8 30/76.2 24/60.9 20° 70°
NEL-15B-RM 18/45.7 7/17.8 30/76.2 24/60.9 20° 70°
NEL-15G-RM 18/45.7 7/17.8 30/76.2 24/60.9 20° 70°
NEL-30B 18/45.7 7/17.8 45/114.3 24/60.9 38° 70°
NEL-30G 18/45.7 7/17.8 45/114.3 24/60.9 38° 70°
NEL-60B 18/45.7 7/17.8 53/134.6 24/60.9 38° 70°
NEL-60G 18/45.7 7/17.8 53/134.6 24/60.9 38° 70°
Fixed
Minimum
Angle
Maximum
Angle
Combustible Surface
Ceiling
Back Wall
End Wall

NDUSTRIA™ Infrared Electric Manual
5
3.2 Mounting
When attaching brackets for mounting, make sure that
it is secure to support weight of heater. Keep in mind
that mechanical bearing pressure and oscillation due
to wind or rain could lead to loosening.
3.2.1 Wall Mounted Installation
1. Securely fasten the L-shaped brackets to the
mounting surface using both of the xing holes in the
short part of the bracket.
NOTE: Wall bolts are not supplied: select an appro-
priate size to provide adequate support for the weight
of the unit and take into consideration any wind load
conditions.
CAUTION: If there is any question about security
of bolts and xings, contact a professional con-
tractor.
2. Mount the heater to the brackets with the terminal
box at the bottom of the heater.
3. Adjust the heater to the desired directional angle,
then x in this position by tightening the xing bolts on
the brackets at the rear of the heater.
CAUTION: DO NOT position or mount heater other
than angle specied in Figure 1 and Table 1.
4. Secure the electrical supply cable(s) so they do
not come in contact with the heater body or obstruct
the air vents. Follow local and national electrical code
requirements.
3.2.2 Ceiling Mounted Installation
1. Heater cannot be installed facing directly down.
Note the minimum and maximum mounting angles
in Figure 1. Heater must be hung using non-exible
mounting brackets (not supplied). Select brackets that
will maintain a minimum clearance of 1’ 6”(0.5m) from
the ceiling.
2. Bolts and xings (not supplied) should be of an
appropriate size to provide adequate suppport for the
weight of the unit and any additional load resulting
from wind conditions
CAUTION: If there is any question about security
of bolts and xings, contact a profesional contrac-
tor.
3. Secure the heater to the mounting brackets with
the heater facing directly down.
4. Secure the electrical supply cable so it does not
come in contact with the heater body or obstruct the
air vents. Follow local NEC code requirements.
WARNING
Fire Hazard
Keep all flammable objects, liquids and
vapors the minimum required clearances to
combustibles away from heater.
Some objects will catch fire or explode when
placed close to heater.
Failure to follow these instructions can result
in death, injury or property damage.
WARNING
Severe Injury Hazard
Secure heater per Installation, Operation and
Service manual.
Failure to follow these instructions can result
in death, injury or property damage.

NDUSTRIA™ Infrared Electric Manual
6
3.2.3 Adusting Directional Positioning
1. Power to heater from main supply must be OFF to
adjust the position. (Turn off circuit breaker.)
2. Allow heater to cool before re-positioning the angle.
3.Loosen xing bolts on the brackets at the rear of the
heater; re-position heater as desired, then re-tighten
the xing bolts.
CAUTION: DO NOT position or mount heater other
than angle specied in Figure 1 and Table 1.
3.3 Operation of Models NEL-15(B/G) and NEL-
15(B/G)-RM
1. Turn heater on. Heater has red ON/OFF switch
(Models NEL-15(B/G)) or I/O/II switch (Models NEL-
15(B/G)-RM) located on end of heater.
2.Observe operation for 10 to 15 minutes to be sure
heater is working properly.
If there is an operation problem, immediately turn
OFF heater or push switch to O position to turn off
heater and disconnect power.
3. Turn heater OFF when not in use by pushing switch
to O position.
• It is recommended to wall mount heaters. However,
ceiling mounting is acceptable provided the folowing
conditions are met: DO NOT position or mount heater
other than angle specied in Figure 1 and Table 1 and
18” (0.45m) from combustible ceiling.
WARNING
Burn Hazard
Keep all persons, especially children, away
from heater.
Do not touch any part of the heater.
Heater is very hot.
Failure to follow these instructions can result
in death, injury or property damage.
WARNING
Fire Hazard
Turn off heater when not in use.
Failure to follow these instructions can result
in death, injury or property damage.
DANGER
Electrical Shock Hazard
Disconnect electrical supplies before
performing service or maintenance.
Installation must be done by a certified
electrician and must adhere to local, state
and national electrical codes.
Control must be properly grounded to an
electrical source.
Failure to follow these instructions can
result in death, electrical shock or property
damage.

NDUSTRIA™ Infrared Electric Manual
7
3.3.1 Remote Control - Model NEL-15(B/G)-RM
Only
Heater is equipped with mechanical switch that con-
trols on, off and remote standby mode for use with
optional remote control.
0 Power Off position
I When switch is in I position, heater will turn on and
remote control is not operational. To turn heater off,
push switch to 0 position. ON/OFF functionality with I
and 0 positions do not require remote control.
II When Switch is in II position, heater in STANDBY
mode and functionality will be controlled by remote
control.
3.3.2 Remote Control Functionality (optional)
Requires 2 AAA 1.5V batteries (not included)
To turn heater on, press ON on remote.
To turn heater off, press OFF on remote.
3.4 Electrical Installation for Models NEL-30(B/G)
and NEL-60(B/G)
Use a ground fault protection device.
1. Supply voltage must correspond to the voltage indi-
cated on the unit’s rating plate.
2. The cord from each terminal box must be hard
wired and properly grounded.
3. Multiple switches and circuits may be required to
accommodate the Amp load of the heater. Multiple
separate power cords are provided which allows exi-
bility in control.
DANGER
Electrical Shock Hazard
Disconnect electrical supplies before
performing service or maintenance.
Installation must be done by a certified
electrician and must adhere to local, state
and national electrical codes.
Control must be properly grounded to an
electrical source.
Failure to follow these instructions can
result in death, electrical shock or property
damage.

NDUSTRIA™ Infrared Electric Manual
8
SECTION 4: MAINTENANCE & SERVICE
Your heater is a robust unit with an aluminum casing
and protective cover, and requires only minimal main-
tenance. There are no user serviceable parts inside
aside from replaceable emitter lamp.
There are only two maintenance procedures which
can be done on location: cleaning the unit and replac-
ing the emitter.
• Service must be performed only by a qualied elec-
trician or service technician.
• Do not use heater if it has been dropped or dam-
aged in any way, until it has been inspected by an
authorized service facility.
• Do not operate any heater after it malfunctions.
• Do not perform service without turning heater OFF
from main power supply.
• To disconnect heater, turn controls to off, and turn off
power to heater circuit at main disconnect panel.
• If power cord is damaged, contact an authorized
servicer or electrician to replace cord prior to use.
• Do not touch heater while in operation. Heater
casing and front cover are extremely hot when in use.
Allow adequate time for the unit to cool down.
• Do not insert or allow foreign objects to enter any
ventilation or exhaust opening.
4.1 Cleaning
When cleaning heater or replacing emitter, follow
these steps:
1. Turn power OFF and allow heater to cool completely
before cleaning.
2. Remove the wire guard and carefully wipe the
reector with a soft, lint-free cloth. Never use abrasive
cleaners, scrubbing brushes or chemical cleaners on
heater. Alcohol can be used to clean heater exterior.
Do not immerse cord, plug, or any part of the heater in
water or other liquid.
CAUTION:Do not touch the emitter.Finger marks will
bum into the quartz emitter during use and cause
premature heater failure.
If emitter is inadvertently touched, or if it needs to be
cleaned, carefully wipe it using rubbing alcohol or
denatured alcohol.
Cut/Pinch Hazard
Wear protective gear
during installation,
operation and service.
WARNING
Failure to follow these instructions can result in death, electric shock, injury or property damage.
Burn Hazard
Keep all persons,
especially children,
away from heater.
Do not touch any part
of the heater.
Heater is very hot.
Fire Hazard
Keep all flammable
objects, liquids and
vapors the minimum
required clearances to
combustibles away
from heater.
Some objects will
catch fire or explode
when placed close to
heater.
DANGER
Electrical Shock Hazard
Disconnect electric
before service.
Heater must be
connected to a properly
grounded electrical
source.

NDUSTRIA™ Infrared Electric Manual
9
4.2 Replacing Emmiter/Lamp
Contact your distributor for the correct replacement
emitter, providing the model number and rating from
the rating label. Not using an exact replacement emiit-
ter can cause the heater to fail.
CAUTION:Do not touch emitter/lamp with bare hands.
Wearing soft cotton gloves is highly recommended.
1. Turn power OFF and allow heater and emmiter/lamp
to cool completely before cleaning.
2. Remove the screws from the end of the heater x-
ture and remove the aluminum end cap.
3. Carefully slide the perforated front grille immediately
adjacent to the end cap off the end of the unit.
4. Carefully slide the protective grille to the end of
the heater to expose the emitter and silicone seal
ing connectors.
5. Carefully remove the emitter and silicone wire con-
nectors from the aluminum emitter clips, freeing the
wire/connector system.
6. Carefully remove the silicone terminal connectors
from the ends of the emitter. Be careful not to break
the emitter terminal end inside the silicone wire con-
nector. Discard the used emitter.
7. Holding the new emitter by the ceramic ends or
wearing clean dry gloves, place the silicone terminal
connectors onto the new emitter and re-clip it into the
emitter holder.
8. Carefully slide the protective grille and perforated
end cap into place, and replace screws.
4.3 Service
1. Repairs must be carried out by service specialists to
ensure electrical safety. Contact an authorized ser-
vicer or qualied electrician for service.
2. Improper repairs could result in death or personal
injury to users. USERS SHOULD NOT ATTEMPT TO
MAKE REPAIRS.
3. Do not handle emmiter/lamp/lamp with bare hands.
Remove any nger marks with a soft cloth and meth-
ylated spirits or alcohol. Finger marks will burn into
quartz causing premature lamp failure. Outer casing
can reach high temperatures.

NDUSTRIA™ Infrared Electric Manual
10
SECTION 5: GENERAL SPECIFICATIONS
5.2 Heater Specifications
These heaters are designed and manufactured for commercial heating applications for indoor and outdoor use.
May also be used for outdoor residential use.
Certication -Standard for Fixed and Location-Dedicated Electric Room Heaters, UL 2021, and the Canadian
Standard for Electric Air Heaters, CSA C22.2 No. 46.
IP65 rated - This product is water resistant and protected against multi-directional, low-pressure water jets.
Cut/Pinch Hazard
Wear protective gear
during installation,
operation and service.
WARNING
Failure to follow these instructions can result in death, electric shock, injury or property damage.
Burn Hazard
Keep all persons,
especially children,
away from heater.
Do not touch any part
of the heater.
Heater is very hot.
Fire Hazard
Keep all flammable
objects, liquids and
vapors the minimum
required clearances to
combustibles away
from heater.
Some objects will
catch fire or explode
when placed close to
heater.
DANGER
Electrical Shock Hazard
Disconnect electric
before service.
Heater must be
connected to a properly
grounded electrical
source.
Model Color Volts Watts Amps Phase Cord
Quantity
Lamp
Quantity
Cord
Length
(ft/m)
NEL-15B Black 120 1500 12.5 1 1 1 6/1.8
NEL-15G Gray 120 1500 12.5 1 1 1 6/1.8
NEL-15B-RM Black 120 1500 12.5 1 1 1 6/1.8
NEL-15G-RM Gray 120 1500 12.5 1 1 1 6/1.8
NEL-30B Black 208/240 2250/3000 10.8/12.5 1 2 2 6/1.8
NEL-30G Gray 208/240 2250/3000 10.8/12.5 1 2 2 6/1.8
NEL-60B Black 208/240 4500/6000 21.8/25.0 1 3 3 6/1.8
NEL-60G Gray 208/240 4500/6000 21.8/25.0 1 3 3 6/1.8

NDUSTRIA™ Infrared Electric Manual
11
5.3 Dimensions
Model Weight
(lbs/kg)
Length
(in/cm)
Width
(in/cm)
Height
(in/cm)
NEL-15B 6.6/3 25/63.5 4/10.2 5/12.7
NEL-15G 6.6/3 25/63.5 4/10.2 5/12.7
NEL-15B-RM 6.6/3 25/63.5 4/10.2 5/12.7
NEL-15G-RM 6.6/3 25/63.5 4/10.2 5/12.7
NEL-30B 8.8/4 35/88.9 4/10.2 5/12.7
NEL-30G 8.8/4 35/88.9 4/10.2 5/12.7
NEL-60B 13.2/6 64/162.6 4/10.2 5/12.7
NEL-60G 13.2/6 64/162.6 4/10.2 5/12.7

NDUSTRIA™ Infrared Electric Manual
12
SECTION 7: WARRANTY
Limited Express Warranty
NDUSTRIA Infrared Heaters
RESIDENTIAL INSTALLATION USE:
LIMITED ONE (1) YEAR PARTS WARRANTY
NDUSTRIA warrants all parts of the infrared heaters
to be free from defects in workmanship and materials
for normal residential use and maintenance for one (1)
year from the date of purchase by the original con-
sumer.
COMMERCIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS WARRANTY
NDUSTRIA warrants all parts (excluding the emitter
lamp) of the infrared heater to be free from defects in
workmanship and materials for normal commercial
use and maintenance for one (1) year from the date of
purchase.
NDUSTRIA warrants the emitter lamp of the infrared
heater to be free from defects
in workmanship and materials for normal commercial
use and maintenance for one (1) year from the date of
purchase.
The Limited Warranties described above apply only
when the Infrared Heater is installed and operated per
NDUSTRIA installation and operating instructions for
normal use.
EXCEPTIONS
The Limited Warranty does not cover normal mainte-
nance—NDUSTRIA recommends that regular in-
spection/maintenance be performed according to the
Installation and Operation Manual. Additionally, labor
charges, diagnostic charges, transportation charges
for replacement parts, replacement of the bulb, or
any other service calls/repairs are not covered by this
Limited Warranty. It also does not cover any portion
or component of the system that is not supplied by
NDUSTRIA, regardless of the cause of failure of such
portion or component.
CONDITIONS FOR WARRANTY COVERAGE
• Unit must be operated according to NDUSTRIA op-
erating instructions included with the unit and cannot
have been subjected to accident, alteration, improper
repair, neglect or misuse, or an act of God (such as a
ood)
• Installation must be according to NDUSTRIA instruc-
tions
• Rating plate has not been altered or removed
• Unit is not operated in a corrosive environment
• Performance cannot be impaired by use of any prod-
uct not authorized by NDUSTRIA or by any adjust-
ment or adaptations to components
• Damage has not been a result of inadequate wiring
or voltage conditions, use during brown-out condi-
tions, or circuit interruption.
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the
original consumer. The consumer must register at
inf[email protected] within 90 days of purchase. The
consumer must retain a receipted bill of sale as proof
of warranty period. Without this proof, the express
warranty begins on the date of shipment from
the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS
WARRANTY
The sole remedy under the Limited Warranty is re-
placement of the defective part. If replacement parts
are required within the period of this warranty, NDU-
STRIA replacement parts shall be used; any warranty
on the replacement part(s) shall not affect the applica-
ble original unit warranty.
Labor to diagnose and replace the defective part is
not covered by this Limited Express Warranty. If for
any reason the replacement part/product is no lon-
ger available during the warranty period, NDUSTRIA
shall have the right to allow a credit in the amount of
the current suggested retail price of the part/product
instead of providing repair or replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties.
NDUSTRIA makes no warranty of merchantability.
We do not warrant that the unit is suitable for any
particular purpose or can be used in buildings or
rooms of any particular size or condition except as
specically provided in this Installation and Operation
document. There are no other warranties, express or
implied, which extend beyond the description in
this document.
2. All warranties implied by law are limited in duration
to the one-year term of the Parts Warranty. Your exclu-
sive remedy is limited to the replacement of defective
parts. We will not be liable for any consequential or
incidental damages caused by any defect in this unit.
3. This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state, Some states do not allow limitation on how long
an implied warranty lasts or do not allow the exclusion
or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to
you.
4. No warranties are made for units sold outside the
continental United States and Canada.Your distributor

NDUSTRIA™ Infrared Electric Manual
13
or nal seller may provide a warranty on units sold
outside these areas.
5. NDUSTRIA will not be liable for damages if our
performance regarding warranty resolution is delayed
by events beyond our control including accident, al-
teration, abuse, war, government restrictions, strikes,
re, ood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim or service question,
contact:
NDUSTRIA
100 Seven Mile Rd NW
Comstock Park, MI 49321
Telephone: [phone]
www.ndustria.com
Have the model number and date of purchase avail-
able for this call. Do not return your unit to the store
where it was purchased.
Owner responsibilities are set forth in the instruc-
tion manual—read it carefully.