NEC Univerge SV9100 User manual

® SV
9100
SIP Trunking Service Configuration Guide
for IDT/net2phone
NDA-31841
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NEC CORPORATION OF AMERICA RESERVES THE RIGHT TO CHANGE THE
SPECIFICATIONS, FUNCTIONS, OR FEATURES AT ANY TIME WITHOUT NOTICE.
NEC CORPORATION OF AMERICA HAS PREPARED THIS DOCUMENT FOR USE BY
ITS EMPLOYEES AND CUSTOMERS. THE INFORMATION CONTAINED HEREIN IS THE
PROPERTY OF NEC CORPORATION OF AMERICA AND SHALL NOT BE
REPRODUCED WITHOUT PRIOR WRITTEN APPROVAL OF NEC CORPORATION OF
AMERICA.
UNIVERGE IS A REGISTERED TRADEMARK OF NEC CORPORATION. ALL OTHER
BRAND NAMES AND PRODUCT NAMES REFERENCED IN THIS DOCUMENT ARE
TRADEMARKS OR REGISTERED TRADEMARKS OF THEIR RESPECTIVE COMPANIES.
Copyright 2017
NEC Corporation of America
3929 W. John Carpenter Fwy
Irving, TX 75063
Communications Technology Group
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TABLE OF CONTENTS
Section 1 NEC SV9100 and IDT/Net2Phone Setup Guide ................................................. 1
1.1 This Guide and Related Documents ........................................................... 1
1.2 IDT/Net2Phone Account ............................................................................. 1
1.3 SV9100 System Software ........................................................................... 1
1.4 Requirements .............................................................................................. 2
1.5 General Information .................................................................................... 2
1.6 Limitations ................................................................................................... 2
Section 2 NEC PBX Configuration ...................................................................................... 3
2.1 Prerequisites ............................................................................................... 3
2.1.1 SIP Trunking Information from IDT/Net2Phone ......................................... 3
2.1.2 NEC UNIVERGE SV9100 .......................................................................... 3
2.1.3 Installation Worksheet ................................................................................ 3
Section 3 SV9100 Programming .......................................................................................... 5
3.1 Trunk Type / Slot Configuration .................................................................. 5
3.2 GCD-CP10 Network Setup ......................................................................... 8
3.3 VoIP DSP License Assignment ................................................................... 9
3.4 IPL DSP Basic Setup ................................................................................ 10
3.5 SIP System Information Setup .................................................................. 12
3.6 SIP Server Information Setup ................................................................... 13
3.7 SIP Trunk Registration Information ........................................................... 15
3.8 IP System Interconnection Setup .............................................................. 16
3.9 Calling Party Information (Trunk) .............................................................. 17
3.10 Class of Service Options (Outgoing Call Service) ..................................... 18

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3.11 IP Trunk Calling Party Number Setup ....................................................... 19
3.12 IP Trunk (SIP) Calling Party Number Setup for Extensions ...................... 20
3.13 DID (TN to ext map) .................................................................................. 21
3.14 SIP Trunk CODEC Setup ......................................................................... 22
3.15 ToS Setup ................................................................................................. 23
3.16 SIP Trunk Basic Setup .............................................................................. 24
Section 4 Initial Testing and Troubleshooting ................................................................. 27

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LIST OF FIGURES and TABLES
Table 1 Installation Worksheet ............................................................................................ 4
Figure 1 Blade Configuration ............................................................................................... 5
Figure 2 IPL DSP Resource Selection ................................................................................. 6
Figure 3 IP Trunk Availability ............................................................................................... 7
Figure 4 GCD-CP10 Network Setup .................................................................................... 8
Figure 5 Blade License Setup .............................................................................................. 9
Figure 6 IPL DSP Basic Setup ........................................................................................... 10
Table 2 Port Table (UDP) ................................................................................................. 11
Table 3 Router Forwarding (Gateway Table) .................................................................... 11
Figure 7 SIP System Information Setup ............................................................................. 12
Figure 8 SIP Server Information Setup .............................................................................. 13
Figure 9 SIP Trunk Registration Information ...................................................................... 15
Figure 10 IP System Interconnection Setup ......................................................................... 16
Figure 11 Class of Service Options (Outgoing Call Service) ................................................ 18
Figure 12 IP Trunk (H.323/SIP) Calling Party Number Setup for Trunks ............................. 19
Figure 13 Trunk (SIP) Calling Party Number Setup for Extensions ...................................... 20
Figure 14 Incoming Call Trunk Setup ................................................................................... 21
Figure 15 SIP Trunk Codec Information Basic Setup ........................................................... 22
Figure 16 ToS Setup ............................................................................................................ 23
Figure 17 SIP Trunk Basic Setup ......................................................................................... 24
Figure 18 FAX over IP Setup ............................................................................................... 25
Figure 19 VoIPDB DTMF Setup - DTMF Relay Mode .......................................................... 26

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Table 4 Troubleshooting Guide ........................................................................................ 28

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Configuring NEC SV9100 with IDT/
Net2Phone SIP Trunking Service
SECTION 1 NEC SV9100 AND IDT/NET2PHONE SETUP GUIDE
1.1 This Guide and Related Documents
This guide was created to assist knowledgeable vendors with
configuring the NEC SV9100 Communication Server with IDT/
Net2Phone SIP Trunking Service. It provides sample entries for the
required fields. The actual data is provided by IDT/Net2Phone when
service is activated. Questions about software and hardware
installation or other PBX configuration issues should be directed to
NEC’s National Technical Assistance Center (NTAC).
For complete details on using SIP trunks with the SV9100, refer to the
SV9100 Networking Manual.
For complete details on using DID features, refer to the DID feature in
the SV9100 Features and Specifications Manual.
For details about related hardware, refer to the SV9100 System
Hardware Manual.
These manuals can be downloaded from NEC’s National Technical
Assistance Center (NTAC) web site. You must have a valid dealer ID
to access the documents.
1.2 IDT/Net2Phone Account
Contact your IDT/Net2Phone representative.
1.3 SV9100 System Software
The SV9100 requires system software Version 06.00.60 or higher to
use IDT/Net2Phone service.
IDT/Net2Phone

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1.4 Requirements
With the SV9100, a VoIP gateway daughter board is required in addition to
licensing for IP (SIP) trunks.
A minimum of four IP (SIP) trunks are required due to the NEC Communications
Server infrastructure setup.
The system software for the NEC Communications Server should be
Version 06.00.60 or higher.
NEC recommends that the requirements and programming are completed with as
much information as possible before scheduling an activation appointment with
IDT/Net2Phone.
1.5 General Information
m Emergency 911/E911 Services Limitations and Restrictions - Although
SIP Trunk carrier may provide 911/E911 calling capabilities, the SIP
Trunk carrier does not warrant or represent that the equipment and
software (e.g., IP PBX) reviewed in this customer configuration guide will
properly operate with Carrier to complete 911/E911 calls; therefore, it is
the customer’s responsibility to ensure proper operation with its
equipment/software vendor.
m A SIP Trunk carrier services support E911/911 calling capabilities under
certain Calling Plans, there are circumstances when that E911/911
service may not be available. Such circumstances include, but are not
limited to, relocation of the end-user’s CPE, use of non-native or virtual
telephone number, failure in the broadband connection, loss of electrical
power, and delays that may occur in updating the customer’s location in
the automatic location information database.
1.6 Limitations
The following limitations apply:
m Some private IP network ranges conflict with SIP trunking service
providers ranges. This can cause issues when connecting to the SIP
trunking service provider. Private ranges reserved for the customer’s
LAN are:
10.x.x.x
192.168.0.x through 192.168.10.x
m SIP Diversion header not supported.
m SIP REFER not supported.

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m Secondary SIP server for failover not supported.
m Network-based call forward, call transfer, sequential ringing, and
simultaneous ringing not supported.
m The interop tested was completed with Registration SIP Trunks, and SIP
Profile 1.
SECTION 2 NEC PBX CONFIGURATION
This section provides information to NEC’s solution providers and NEC Associates for
configuring an NEC UNIVERGE SV9100 to connect to a IDT/Net2Phone SIP Trunk
service provider, utilizing a DYNAMIC configuration.
2.1 Prerequisites
Before you configure the UNIVERGE SV9100, you must have the following
information available.
2.1.1 SIP Trunking Information from IDT/Net2Phone
r Primary SIP Proxy Server IP Address.
r Number Plan, if applicable for the Point-to-Point Connection.
r Trunking DID(s)
The DID(s) are forwarded to the Public WAN IP address(s),
DNS or DNS SRV records of the PBX.
2.1.2 NEC UNIVERGE SV9100
r SV9100 CPU firmware Version 06.00.60 or higher
r GPZ-IPLE
r Digital, IP and TDM Telephones
r R1 Version License (0411)
r System Port License (0300)
r VoIP Resource License (5301)
r IP Trunk License (5001)
2.1.3 Installation Worksheet
Use the worksheet to record the information needed for setting up
the SIP Trunking service.

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Table 1 Installation Worksheet
WAN Side:
Internet Access Type and Speed:
WAN IP Address:
WAN Subnet Mask:
WAN Gateway IP Address:
LAN Side:
LAN IP Address for SIParator or EdgeMarc:
LAN Subnet Mask:
LAN IP Address for SV9100:
VLAN ID:
PBX Information:
Model:
Firmware Version:
Number of SIP Trunk Licenses:
Add-on Software Applications:
Number of Users:
Number of Concurrent Calls:
Notes:

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SECTION 3 SV9100 PROGRAMMING
When using IDT/Net2Phone as your SIP trunking service provider, the following
programs must be changed for SIP trunking service.
When using PCPro or WebPro for programming, enabling an option may be a
checkbox option rather than entering a ‘1’ as in terminal programming.
3.1 Trunk Type / Slot Configuration
Figure 1 Blade Configuration

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Figure 2 IPL DSP Resource Selection
10-19-01 : VOIP DSP Resource Selection
Specify the operating mode for the DSP resources (0=common use (extensions
and trunks), 1=IP extensions only, 2=SIP trunks only, 3=Networking, 4=NetLink,
5=Blocked, 6=Common without Unicast Paging, 7=Multicast, 8=Unicast Paging).

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Figure 3 IP Trunk Availability
10-68-1 : IP Trunk Availability – IP Trunk Availability
Assign the trunk type as SIP.
10-68-2 : IP Trunk Availability – Start Port
Assign the Starting Port for the SIP Trunks.
10-68-3 : IP Trunk Availability – Number Port
Assign the number to SIP Trunk Ports.

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3.2 GCD-CP10 Network Setup
Values shown are for example purposes only. Your actual IP values will be
determined by your local LAN administrator.
Figure 4 GCD-CP10 Network Setup
10-12-1 : GCD-CP10 Network Setup – IP Address
Set the LAN IP address for the system Ethernet port to 192.168.0.10
10-12-2 : GCD-CP10 Network Setup – Subnet Mask
Set the subnet mask for the system Ethernet port to be different than the subnet
for the IPLE blade.
10-12-3 : CCD-CP10 Network Setup – Default Gateway
Set the default gateway for the IPLE blade.

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If a router or firewall is placed between the SIP Trunk Provider and SV9100,
you must also set the following programs:
. All routing and forwarding is done by the Starbox Lite router, so NAPT should not be
neededin the SV9100.
10-12-07 : CD-CP00 Network Setup – NAPT Router IP Address
NAPT router is not used for this testing. NAT Router must be disabled in PRG 10-
29-21.
10-12-09 : CD-CP00 Network Setup – IP Address
Select the IP address for the VoIP connection (default: 192.168.52.80). A static IP
address is required.
. This setting is not applicable for this carrier test.
The SV9100 must be reset in order for the change to take effect.
10-12-10 : CD-CP00 Network Setup – Subnet Mask
Select the Subnet Mask to be used by the VoIP server (default: 255.255.255.0).
3.3 VoIP DSP License Assignment
Values shown are for example purposes only. Your actual License quantity
will be determined by the License File loaded to GCD-CP10.
Figure 5 Blade License Setup
10-54-1 : Blade License Setup – Code
Assign License Code 5103 (VoIP DSP Channel)

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10-54-2 : Blade License Setup – Quantity
Assign the quantity of VoIP DSP Channel Licenses (5103)
. The License quantity can be found on Feature Activation Page.
3.4 IPL DSP Basic Setup
Values shown are for example purposes only. Your actual IP values will be
determined by your local LAN administrator.
Figure 6 IPL DSP Basic Setup
Port Forwarding:
The Router will require port forwarding rules to be configured.
Port 5060 must be forwarded to the address entered in Program 10-12-09.
Port 5060 is not used for remote terminals - ports 5070 and 5080 are used
instead. Port 5060 is only used for trunking so there are no issues with the
possible fraudulent usage of unauthorized remote attempts to register remote
terminals.
The ports used in Programs 84-26-02 and 84-26-03 must be forwarded to the
IP address entered in Program 84-26-01.
The RTP/RTCP ports are forwarded to avoid possible one-way conversation
which might occur on inbound calls. The Port Forwarding Range is determined by
how many VoIP DSP Resources are licensed to the GCD-CP10. This information
can found on the Feature Activation screen in WebPro, and is the same quantity
that was entered in PRG 10-54 for feature code 5103.

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Table 2 Port Table (UDP)
IPLE Licensed Channels
Begin Port
End Port
12
10020
10043
24
10020
10067
48
10020
10115
64
10020
10147
128
10020
10275
256
10020
10531
Table 3 Router Forwarding (Gateway Table)
IPLE
IP Address
RTP Port
RTCP Port
UDP
IPLE
Example: Router configuration shown from the NEC InRouter/4300T Router
udp;143.101.120.218/255.255.255.0-10020>172.16.0.20-10020
udp;143.101.120.218/255.255.255.0-10021>172.16.0.20-10021
udp;143.101.120.218/255.255.255.0-10052>172.16.0.20-10052
udp;143.101.120.218/255.255.255.0-10053>172.16.0.20-10053
udp;143.101.120.218/255.255.255.0-10084>172.16.0.20-10084
udp;143.101.120.218/255.255.255.0-10085>172.16.0.20-10085
udp;143.101.120.218/255.255.255.0-10116>172.16.0.20-10116
udp;143.101.120.218/255.255.255.0-10117>172.16.0.20-10117
udp;143.101.120.218/255.255.255.0-5060>172.16.0.10-5060