NEC SuperScript 950C User manual

SUPERSCRIPT 950C
USER’S GUIDE
August, 1999
Revision 1.0
819-300014-009

ii SuperScript 950C — User’s Guide
Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all
designs and related materials, is the valuable property of
NEC Technologies and/or its licensors, as appropriate,
reserve all patent, copyright and other proprietary rights to
this document, including all design, manufacturing,
reproduction, use and sales rights thereto, except to the
extent said rights are expressly granted to others.
The NEC Technologies product(s) discussed in this
document are warranted in accordance with the terms of the
Limited Warranty Statement accompanying each product.
However, actual performance of each such product is
dependent upon factors such as system configuration,
customer data and operator control. Since implementation
by customers of each product may vary, the suitability of
specific product configurations and applications must be
determined by the customer and is not warranted by NEC
Technologies.
To allow for design and specification improvements, the
information in this document is subject to change at any
time without notice. Reproduction of this document or
portions thereof without prior approval of NEC
Technologies is prohibited.
© NEC Technologies, Inc., 1999.
Microsoft, Windows, Windows 95, Windows 98,
Windows for Workgroups, and MS-DOS are registered
trademarks of Microsoft Corporation.
All other product, service, brand, or trade names used in
this publication are the trademarks or registered trademarks
of their respective companies or organizations. NEC
disclaims any responsibility for specifying which marks are
owned by which companies or organizations.
Copyright 1999
NEC Technologies, Inc.
1250 N. Arlington Heights Rd.
Itasca, IL 60143
All Rights Reserved.
Copyright 1999
NEC Corporation
7-1 Shiba 5-Chome, Minato-Ku
Tokyo 108-01, Japan
All Rights Reserved.

iii
CONTENTS
CONTENTS
Chapter 1: Setting Up the Printer
Introduction 1
Identifying Printer Parts 2
Printer Setup 3
Printer Operator Panel 11
Chapter 2: Printer Software
Installing the Software 15
Using Windows Plug-and-Play 15
Using the NEC Meta Installer 16
NEC SuperScript 950C Folder 16
The Printer Driver 17
Driver Properties Window 17
General Tab 18
Details Tab 18
Color Management Tab 20
Sharing Tab 20
Settings Tab 21
The Printer Monitor 25
Running the Printer Monitor 25
The Printer Monitor Window 26
Printer Monitor Messages 29
Chapter 3: Print Cartridge Care and Use
Overview 33
Print Cartridge Alignment 35
Cleaning the Print Cartridges 36
Cleaning the Electrical Contacts 36
Cleaning the Nozzles Manually 36
Chapter 4: Troubleshooting
Overview 39
Printer Hardware 39
Paper 42
Print Cartridges 44
Printing 47
Appendix A: Media Specifications
Overview 51
Appendix B: Printer Specifications
Overview 59
Appendix C: MS-DOS and Windows 3.1x
Overview 61
Windows 3.1x Computers 61
Driver Installation 61

iv SuperScript 950C— User’s Guide
NEC SuperScript 950C Program Group 61
Print Cartridge Alignment 62
Viewing the Driver Properties 62
Printer Sharing 63
MS-DOS Computers 65
Installing dosetup.exe 65
Print Cartridge Alignment 65
How to Print 65
How to Configure an MS-DOS Driver 65
Appendix D: Ordering Supplies
Overview 67
Appendix E: Technical Support
Overview 69
Assistance Nearby 69
Help From Within Your Company 69
Help From Your Dealer 69
NEC Technical Support 69
How to Contact NEC 70
NEC Warranty and Service 71
NEC Service Contracts 71
SuperScript 950C Printer Limited Warranty 72
Warranty Period 72
Warranty Coverage 72
Warranty Support 72
Obtaining Warranty Service 73
Limitation of Damages and Implied Warranties 73
FCC Statement 74
(For United States Use Only) 74
(For Canadian Use Only) 75
Declaration of Conformity 75
INDEX

1
S
ETTING
U
P
THE
P
RINTER
CHAPTER 1
S
ETTING
U
P THE
P
RINTER
I
NTRODUCTION
Congratulations on your purchase of the NEC SuperScript
950C inkjet printer. This unique dual position printer
allows you to personalize the organization of your work
environment by offering you two different ways of setting
up your printer.
Remove the printer from the box and place it on a stable
level surface. Make sure all items shown are included in
the box. If an item is missing or damaged, call NEC
Technologies immediately at 978-742-7010. The contents
should include:
1. SuperScript
TM
950C Printer
2. Electrical Power Cord
3. Print Cartridges (Black & Color)
4. Main Paper Tray
5. Input/Output Paper Tray
6. 2 CD ROMs
7. User’s Guide
8. Service Xpress
SM
Brochure with Warranty
Registration Card
9. Product Name Label
10. Quick Installation Guide
Save the Quick Installation Guide, User’s Guide and
Software CDs for future reference. Save all packing
materials including the shipping carton.

1
2
3
4
5
6
7
8
9
10
Not Included....
To connect your printer, you need to provide an
IEEE 1284 Bidirectional parallel cable.

2 SuperScript 950C— User’s Guide
I
DENTIFYING
P
RINTER
P
ARTS
Paper Length Guide
Main Paper Tray
Input/Output Paper Tray
Paper Width Guides
Print Cartridge Carriage
Print Cartridge Release Lever
Printer Cover
Operator Panel
Print Cartridge Rest Position
Manual Feed Slot
Release Button
Primary Profile (V) Optional Profile (H)
The Superscript 950C can operate in Primary
Profile (vertical profile) or Optional Profile
(horizontal profile) allowing you to set up the
printer to utilize either its small, vertical foot print
or its low, horizontal profile, depending on your
desktop layout.

3
S
ETTING
U
P
THE
P
RINTER
P
RINTER
S
ETUP
1. Remove the shipping tape from the printer.
2. Insert the Main Paper Tray into the Rear Slot as
shown.
3. Slide and snap the Input/Output Paper Tray into the
adjustable arm slots located above the paper width
guides of the Main Paper Tray.
4. Flip the printer to its Optional Profile (H).

4
5. Rotate the printer so that the back of the printer faces
you. Connect the bi-directional parallel printer cable
to the parallel port on the rear of the printer. Connect
the other end to your computer, and tighten screws
down.
6. Plug the power cord into the two-pin socket at the
back of the printer. Plug the other end into a power
outlet.
7. Flip the printer back to Primary Profile (V), press the
Power button on. Open the Printer Cover. The Print
Cartridge Carriage will move to the “carriage loading
position” and the indicator light will start flashing.
12
Power Paper
Indicator
Light

5
S
ETTING
U
P
THE
P
RINTER
8. Remove the Black Print Cartridge from its package
and hold it as shown. Remove the protective tape by
lifting the label from the bottom.
DO NOT
touch
either the printing nozzles on the bottom or the
golden colored electrical contact areas.
9. A label in the Print Cartridge Seat and Print Cartridge
identifies the cartridge color. Asingle indicates a black
print cartridge.
10. Seat the Black Print Cartridge by pushing it towards
the green release lever until it clicks in place. Repeat
steps 8-10 for the Color Print Cartridge in the second
print cartridge seat.

6
11. After inserting both print cartridges, close the Printer
Cover.
12. Press and hold the Power button (1), and then press
the Paper button (2). Release both buttons
simultaneously to initialize the print cartridges.
Initialization takes about 3 -5 minutes and is indicated
by the flashing light on the Operator Panel.
13. Hinge the Input/Output Paper Tray up to its angled
position.
14. Open the Paper Length and the Paper Width Guides
on the Main Paper Tray.
12