NEC Express5800/320Ma User manual

NEC Solutions (America), Inc.
NR002w
Express5800/320Ma:
Software Installation and Configuration Guide

Manual Name: Express5800/320Ma: Software Installation and Configuration Guide
Part Number: NR002w
Express5800/320Ma Software Release Number: 4.1.0
Publication Date: January 2006
NEC Solutions (America), Inc.
10850 Gold Center Drive, Suite 200
Rancho Cordova, CA 95670
© 2006 NEC Solutions (America), Inc. All rights reserved.
Notice
The information contained in this document is subject to change without notice.
UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE
OF NEC, NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE
INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PURPOSE. NEC assumes no responsibility or obligation of any kind for any errors contained herein or in connection with
the furnishing, performance, or use of this document.
Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may
be copied or used only as expressly permitted under the terms of the license.
NEC documentation describes all supported features of the user interfaces and the application programming interfaces
(API) developed by NEC and/or its licensees. Any undocumented features of these interfaces are intended solely for use
by NEC personnel and are subject to change without warning.
This document is protected by copyright. All rights are reserved. No part of this document may be copied, reproduced, or
translated, either mechanically or electronically, without the prior written consent of NEC Solutions (America), Inc.
The NEC Solutions (America), Inc. logo, Express5800/320Ma, and the Express5800/320Ma logo, are trademarks of NEC
Solutions (America), Inc. ActiveService Network is a trademark of Stratus Technologies Bermuda, Ltd. All other
trademarks and trade names are the property of their respective owners.

Contents iii
Contents
Preface ix
1. Overview of Software Installation, Upgrade, and Configuration 1-1
Acronyms 1-2
Installation-Related Documents 1-3
2. Installing Express5800/320Ma System Software 2-1
Overview of the IPL and Post-IPL Procedures 2-2
IPL Considerations 2-2
Mini-Setup Worksheet 2-3
Performing the IPL Procedure 2-5
Preparing for the IPL Procedure 2-6
Performing the IPL Procedure 2-6
The Post-IPL Procedure 2-9
Responding to Mini-Setup Prompts 2-9
Completing the Post-IPL Procedure 2-10
3. Configuring Software 3-1
Overview: Configuring Software 3-1
Extending the Microsoft SNMP Agent 3-2
Configuring the SNMP Agent 3-3
Loading the SNMP MIB File 3-6
Ensuring That VTMs Use Up-to-Date Firmware 3-6
Mirroring Disks 3-7
Using RDR to Mirror Disks in Internal Storage 3-8
Mirroring Schemes for Internal Disks 3-9
Converting a Dynamic Disk to a Basic Disk 3-10
Using RDR to Mirror Dynamic System Disks 3-11
Using RDR to Mirror Dynamic Data Disks 3-12
Creating a Spare Bootable Hard Disk 3-13
Booting from a Spare Bootable Hard Disk 3-13

Contents
iv Express5800/320Ma: Software Installation and Configuration Guide
Configuring Teams of Network Adapters 3-14
Configuring Link Speed and Duplex Mode 3-14
Creating Network Adapter Teams 3-15
Verifying the Network Adapter Team Configuration 3-17
Assigning an IP Address to a Network Adapter Team 3-17
Troubleshooting Network Adapters 3-18
4. Performing the Reload Procedure 4-1
Preparing to Reload Software 4-1
Reloading Express5800/320Ma Software 4-2
5. Performing the Remote Management Installation Procedure 5-1
Overview of the Remote Management Installation Procedure 5-1
Performing the RMI Procedure 5-1
Installing Documentation for Express5800/320Ma Systems 5-2
Removing Programs and Documentation 5-3
6. Updating Firmware 6-1
Preparing to Update Firmware 6-1
Updating VTM Firmware 6-1
Enabling and Disabling Autoburn to VTMs 6-3
Updating the BIOS 6-4
Updating BMC Firmware 6-8
7. Upgrading Express5800/320Ma Software 7-1
Preparing for Upgrading Systems Over the Network 7-2
Overview of the Upgrade Procedure 7-2
Breaking the Mirror of the System Volume 7-4
Performing the Express5800/320Ma Software Upgrade 7-5
Verifying That the Software Upgraded Successfully 7-7
Completing the Upgrade 7-8
Backing Out of the Upgrade 7-8
Appendix A. Connecting a UPS to an Express5800/320Ma System A-1
Overview of Connecting a UPS to an Express5800/320Ma System A-1
Connecting a UPS to the Express5800/320Ma System A-2
Configuring the UPS A-3

Contents
Contents v
Installing PCNS on the Express5800/320Ma System A-5
Configuring the PCNS User Interface A-6
Verifying the PCNS Installation A-7
Protecting Against Data Loss after a Medium Power Loss A-8
Index Index-1

vi Express5800/320Ma: Software Installation and Configuration Guide
Figures
Figure 3-1. SNMP Service Properties Traps Tab 3-4
Figure 3-2. SNMP Service Properties Security Tab 3-5
Figure 3-3. Slot and Disk Numbering 3-10

Tables vii
Tables
Table 1-1. Acronyms Used 1-2
Table 1-2. Documents Used During Installation and Configuration 1-3
Table 2-1. Mini-Setup Worksheet 2-3
Table 6-1. BIOS File Names 6-5
Table 6-2. BMC Firmware File Names 6-8
Table A-1. Recommended UPS Shutdown Parameters A-4
Table A-2. Recommended UPS Shutdown Behavior Settings A-4

Tables
viii Express5800/320Ma: Software Installation and Configuration Guide

Preface ix
Preface
Purpose of This Manual
The Express5800/320Ma: Software Installation and Configuration Guide documents
how to install and configure Express5800/320Ma software.
Audience
This manual is intended for system administrators who install and configure
Express5800/320Ma software.
Notation Conventions
This document uses the notation conventions described in this section.
Warnings, Cautions, and Notes
Warnings, cautions, and notes provide special information and have the following
meanings:
WARNING
!A warning indicates a situation where failure to take
oravoid a specified actioncouldcausebodily harmor
loss of life.
CAUTION
!A caution indicates a situation where failure to take or
avoidaspecified action coulddamagea hardware device,
program, system, or data.
NOTE
Anoteprovidesimportantinformationabouttheoperation
of an Express5800/320Ma system.

Preface
xExpress5800/320Ma: Software Installation and Configuration Guide
Typographical Conventions
The following typographical conventions are used in Express5800/320Ma documents:
•The bold font emphasizes words in text or indicates text that you type, the name of
a screen object, or the name of a programming element. For example:
Before handling or replacing a system component, make sure that you are
properly grounded by using a grounded wrist strap.
In the System Properties dialog box, click the Hardware tab.
Call the RegisterDeviceNotification function.
•Theitalic fontintroducesnew terms andindicatesprogrammingand command-line
arguments that the user defines. For example:
Many hardware components are customer-replaceable units (CRUs), which
can be replaced on-site by system administrators with minimal training or tools.
copy filename1 filename2
Pass a pointer for the NotificationFilter parameter.
•The monospace font indicates sample program code and output, including
message text. For example:
#include <iostream.h>
The operation completed successfully.

Preface
Preface xi
Getting Help
If you have a technical question about Express5800/320Ma hardware or software, try
these online resources first:
•Online support from NEC Technical Support. You can find the latest technical
information about an Express5800/320Ma through online product support at the
NEC Technical Support Web site:
http://support.necsam.com/servers/
•Online product support for Microsoft®products. Your primary source for
support is the computer manufacturer who provided your software, or an
authorized Microsoft Support Provider. You can also find the latest technical
informationaboutMicrosoftWindows®andotherMicrosoftproductsthroughonline
product support at the Microsoft Help and Support Web site:
http://support.microsoft.com/
If you areunable to resolve your questions with the help available at these online sites,
and the Express5800/320Ma system is covered by a service agreement, please
contact NEC Technical Support (866-269-1239).
Notices
•All regulatory notices are provided in the site planning guide for your system.
•Although this guide documents modem functionality, modems are not available for
all systems. Ask your sales representative about modem availability.
•ActiveService Network (ASN) is not currently available but may be ordered in the
future.

Preface
xii Express5800/320Ma: Software Installation and Configuration Guide

Overview of Software Installation, Upgrade, and Configuration 1-1
Chapter 1
Overview of Software Installation,
Upgrade, and Configuration1-
Before you install, configure, or upgrade your system, see the following information:
•“Acronyms” on page 1-2
•“Installation-Related Documents” on page 1-3
For information about installing, configuring, and upgrading Express5800/320Ma
software, see the following:
•Chapter 2, “Installing Express5800/320Ma System Software”
•Chapter 3, “Configuring Software”
•Chapter 4, “Performing the Reload Procedure”
•Chapter 5, “Performing the Remote Management Installation Procedure”
•Chapter 6, “Updating Firmware”
•Chapter 7, “Upgrading Express5800/320Ma Software”
•Appendix A, “Connecting a UPS to an Express5800/320Ma System”

Acronyms
1-2 Express5800/320Ma: Software Installation and Configuration Guide
Acronyms
Table 1-1 lists the acronyms used to describe tasks for installing, configuring, and
upgrading Express5800/320Ma system software.
Table 1-1. Acronyms Used
Acronym Expanded Name
APC®American Power Conversion
ASN ActiveService®Network
BMC Baseboard management controller
EULA End-user licensing agreement
ftSMC ftServer Management Console
Gbps Gigabits per second
IPL Initial Program Load
JRE Java™2 Runtime Environment
Mbps Megabits per second
MIB SNMP Management Information Base
MMC Microsoft Management Console
MOF Managed Object Format
NTFS NT file system
PCNS PowerChute®Network Shutdown
PDU Power distribution unit
RDR Rapid Disk Resync (disk mirroring)
RMI Remote Management Installation
SAM Software Availability Manager
SNMP Simple Network Management Protocol
UPS Uninterruptible power supply
VTM Virtual Technician Module

Installation-Related Documents
Overview of Software Installation, Upgrade, and Configuration 1-3
Installation-Related Documents
Table 1-2 lists documents that you may need while you install and configure
Express5800/320Ma software. You can use a Web browser to read these documents
from theExpress5800/320MaExpressBuilder CD(2 of 2).The documents are installed
from the Express5800/320Ma ExpressBuilder CD (2 of 2), as described by the
following:
•On Express5800/320Ma systems, by the IPL procedure
•On remote management systems, by the RMI procedure
Table 1-2. Documents Used During Installation and Configuration
Document Description
Express5800/320Ma Virtual Technician
Module User’s Guide Explains how to configure and use a VTM console to remotely control, monitor, and troubleshoot an
Express5800/320Ma system.
Release Notes: Express5800/320Ma Provides information about a specific release of
Express5800/320Ma software, related hardware, and
documentation updates and errata.
Express5800/320Ma Software Availability
Manager User’s Guide Explains how to configure and use the Express5800/320Ma Software Availability Manager
software.
Express5800/320Ma: System
Administrator’s Guide Describes how to administer and troubleshoot Express5800/320Ma systems. Explains how to
configure and use the ftServer Management Console
(ftSMC).
Express5800/320Ma: PCI Adapter Guide Describes the PCI adapters that Express5800/320Ma
systems support.
Express5800/320Ma: Site Planning Guide Describes how to prepare a site for the installation of
Express5800/320Ma systems.
Express5800/320Ma: Installation Guide Describes how to install Express5800/320Ma.
Express5800/320Ma: Operation and
Maintenance Guide Explains how to operate, troubleshoot, and service Express5800/320Ma.
Express5800/320Ma: Technical
Reference Guide Provides technical reference information for Express5800/320Ma systems.
Network Management Card Installation
Manual A document available from American Power Conversion (APC) that describes how to set up the UPS.

Installation-Related Documents
1-4 Express5800/320Ma: Software Installation and Configuration Guide

Installing Express5800/320Ma System Software 2-1
Chapter 2
Installing Express5800/320Ma
System Software2-
If the operating system has been installed by the manufacturer, a Microsoft Certificate
of Authenticity is placed on the system equipment label at the rear of the system. In this
case, supply the information in Table 2-1 and perform only the procedure described in
“The Post-IPL Procedure” on page 2-9.
If the operating system has not been installed by the manufacturer, review the
information in “Overview of the IPL and Post-IPL Procedures” on page 2-2 and “IPL
Considerations” on page 2-2, supply the information in Table 2-1, and perform the
procedure described in “Performing the IPL Procedure” on page 2-6, followed by the
post-IPL procedure.
NOTES
1. The IPL procedure allows you to perform a single IPL
and then duplicate the system disk for bulk
deployment. If you are using a duplicate system disk,
perform only the post-IPL procedure described in
“The Post-IPL Procedure” on page 2-9.
2. Software installation services are available. Contact
NEC Technical Support for details.

Overview of the IPL and Post-IPL Procedures
2-2 Express5800/320Ma: Software Installation and Configuration Guide
Overview of the IPL and Post-IPL Procedures
The IPL procedure installs the following:
•Microsoft Windows Server 2003
On Express5800/320Ma systems, Windows Server 2003 Enterprise Edition and
Service Pack 1 is installed and supported.
•Express5800/320Ma, including ftServer drivers, ftServer Manager, and
Express5800/320Ma Software Availability Manager (SAM)
•Java™ Runtime Environment (JRE) for using the Virtual Technician Module (VTM)
console
•Operating system files that are customized for the systems
•System documentation
IPL Considerations
•Neither the IPL procedure nor the post-IPL procedure mirrors the system disk. To
achieve fault tolerance, mirror itafter the installation. See the Express5800/320Ma:
Software Installation and Configuration Guide for instructions.
•DonotattempttouseyourWindows ServerCDalonetoinstallorreinstallWindows
Server. Instead, use the NEC ExpressBuilder CD (1 of 2) to perform the IPL
procedure. The NEC ExpressBuilder CD (1 of 2) contains customized drivers that
are necessary to run an Express5800/320Ma system properly.
•The Post Installation Check, which runs after the IPL, automatically creates a file
named Versiondate.plt (date represents the file creation time and date) that
containsinformation about thefiles thatwereinstalled.NEC TechnicalSupportcan
use this file to analyze installation problems. This information file is created in the
following folder:
%ProgramFiles%\Stratus\CustomerService\VersionReports
•The Post Installation Check tool, which also runs after the IPL,creates a filenamed
Postcheck_yyyy_mm_dd_hh_mm.txt in the
%ProgramFiles%\Stratus\Customerservice\Installcheck folder on the system
drive. Inthe file name, yyyy_mm_dd_hh_mm indicates the year, month, date, hour,
and minute when the file was created.

Mini-Setup Worksheet
Installing Express5800/320Ma System Software 2-3
The Post Installation Check tool verifies that:
– Express5800/320Ma applications are properly installed.
– Correct versions of drivers are properly installed.
– The correct, compiled Managed Object Format (MOF) files are present.
– Express5800/320Ma services are installed and started, except for services
that run only at system startup.
– Third-party applications are properly installed.
– Microsoft hotfixes are installed.
•The IPL procedure takes approximately two and one-half hours to complete.
Mini-Setup Worksheet
Before you start the IPL or Mini-Setup procedure, record site-specific information on
the worksheet shown in Table 2-1, which lists the information requested by the IPL and
Mini-Setup prompts.
For more information about the settings listed in Table 2-1, see the Windows
documentation.
Table 2-1. Mini-Setup Worksheet
Setting Description Entry
Regional
settings The first Customize button changes general settings (such as location or language); the
appearance of dates, time, numbers, and
currency; and the input locale (the keyboard’s
input language).
The second Customize button changes only the
input locale.
N/A
User name
and
organization
A user name is the name of the person who is
performing the installation.
An organization (an optional field) is the
organization to which a copy of Windows is
licensed.
User name:
Organization:

Mini-Setup Worksheet
2-4 Express5800/320Ma: Software Installation and Configuration Guide
Microsoft
product key If Windows Server 2003 was installed by the manufacturer, you do not need a product key.
The product key is located on the Windows
Server 2003 CD case or on the cover of Windows
Server 2003 documentation.
Product key:
Licensing
mode Windows Server 2003 supports two licensing modes: per seat and per server.
If you choose Per server, each concurrent
connection to the server requires a separate
Client Access License. If you select this mode,
you can change the mode to the Per Device or
Per User mode later.
If you choose Per Device or Per User, each
computer that accesses the server requires a
separate Client Access License. If you select this
mode, you cannot change the mode to the
per-server mode later.
Check one:
Per server: ________
(Default value)
Per Device or Per User ____
System name
and
administrator
password
A system name is a unique computer name that
differs from other computer, workgroup, or
domain names on your network. Mini-Setup
suggests a system name, but you can change
the name. Ask your network administrator for
name recommendations.
An administrator password is the password for
the Administrator account that Windows
automatically creates during installation. It is the
logon password for the user whose logon name
is Administrator. Record this password.
System name:
Administrator password:
Date and time
settings Use this dialog box to set the date, time, and time zone. N/A
Table 2-1. Mini-Setup Worksheet (Continued)
Setting Description Entry