NEC Univerge SV8100 User manual

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User’s Guide
INT-2084
Issue 1.0
License Manager Server
®

NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced
without prior written approval of NEC Unified Solutions, Inc.
UNIVERGE®is a trademark of NEC Corporation. Pentium®is a trademark or registered trademark of
Intel Corporation or its subsidiaries in the United States and other countries. Windows®is a registered
trademark of Microsoft Corporation.
Copyright 2009
NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development

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TABLE OF CONTENTS
Section 1.0 Introduction ..........................................................................................1
Section 2.0 60 Day Trial .......................................................................................... 1
Section 3.0 Licensable Items .................................................................................. 2
3.1 System Port Licenses and MEMDB Rules ....................................................... 2
3.2 VOIP Licenses .................................................................................................. 3
3.3 SMDR License .................................................................................................. 4
3.4 CTI License ...................................................................................................... 4
3.5 ACD License ..................................................................................................... 4
3.6 Hotel / Motel / LMS License .............................................................................. 4
3.7 InMail Voicemail License .................................................................................. 5
3.8 Networking License .......................................................................................... 5
Section 4.0 Using the LMS ...................................................................................... 5
4.1 Dealer/ Associate Admin .................................................................................. 5
4.2 Dealer/ Associate Tech .................................................................................... 6
4.3 Login to the LMS System ................................................................................. 7
4.4 Notification When a License is Generated ....................................................... 9
4.5 Adding a Customer and Hardware Key .......................................................... 10
4.6 License Administration ................................................................................... 13
4.7 Attaching Licenses to Customer Locations .................................................... 14
4.8 Assigning a License Using the License / Administration Menu ...................... 14
4.9 Assigning a License Using the Registration / License Registration Menu ...... 20
Section 5.0 Installing a License ........................................................................... 24
5.1 Using PCPro ................................................................................................... 24
5.2 Using WebPro ................................................................................................ 27
5.3 Using a USB Memory Stick ............................................................................ 30
5.4 By Entering the Code Manually ...................................................................... 30

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License Management Server
SECTION 1.0 INTRODUCTION
This manual is intended to give an overview on how the licensing procedure operates
on the SV8100 platform. Some features and hardware require an appropriate license
to be installed on a SV8100 processor to work. Each SV8100 CCPU has a unique
Hardware Key that is generated by NEC Infrontia. Software Key Codes can be
downloaded from the License Manager Server (LMS) and assigned to a hardware
key.
The LMS is a web portal where users can login and download a license that can be
installed on a CCPU. The procedure involves logging the hardware key on to the
LMS, and then assigning a software key to the hardware key. After this is done, a
license file can be downloaded and installed on a CCPU blade using PC Pro or a USB
Stick.
SECTION 2.0 60 DAY TRIAL
The 60 day trial should only be used when it is not possible to install a real license
that would have been downloaded from the LMS. If the 60 day trial expires without a
real license being installed, the SV8100 operates using only unlicensed features. By
default the trial is turned Off and can be turned on or off only by using Telepro. Set
Program 90-55-01 to 1 to enable or 0 to disable the trial.
The 60 day trial gives full access to all PBX features for its duration. External
applications do not operate under the trial license, but some of the applications may
have their own trial license that can be used.
The trial rules for the trial are provided below:
The 60 day demo starts when the system is powered on. The option to enable or disable
this feature is available in Data Program 90-55-01 (1=Enable and 0=Disable).
When the CCPU is powered down and left off, the timer stops, and starts counting
again when it is powered on.
To determine the number of days left for the trial, set Program 90-55-01 to 1 and check
Program 10-52-01.

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If a license has not been installed on the SV8100, and the trial license is turned on and
then off, the days remaining continues to decrease.
After a license is installed on the SV8100, you should set Program 90-55-01 to 0 to turn
off the trial license. This preserves the remaining days left on the trial license and allows
you to turn it back on if needed at a later date.
Program 90-55-01 is currently only available using keyset programming. PC Programming/
Web Pro cannot be used.
When you turn off the free license, registered license devices (e.g., IP Terminals) that are in
use restart.
This Data Program is supported with SV8100 software version 3.0 or higher.
SECTION 3.0 LICENSABLE ITEMS
All of the licensing options can be broken down into different categories. Some
licenses (e.g., SMDR) have a quantity of 1 to turn them on, while others have a
quantity depending on the number of devices that are used. For example, you may
have a license for 20 IP Terminals, in this scenario a license for 20 IP Terminals
would be issued. If you were to purchase SMDR then 1 license would be issued to
turn on SMDR.
References in this manual are made to the license code. License codes (four digits in
length) are the actual codes that are recognized by the SV8100.
Where NetLink is used, a license should be applied only to the Primary Netlink
system. A license should be purchased for each remote NetLink node. If the NetLink
between a primary system and a secondary system goes down, the secondary
system uses an internal license for a period of seven days. If the NetLink connection
to the primary system is not resumed after seven days, the internal license stops
working and the system becomes unlicensed.
3.1 System Port Licenses and MEMDB Rules
System capacity licenses are required for TDM extensions and trunks. The
capacity of the SV8100 depends on whether or not a MEMDB is installed.
If MEMDB is not installed, the system capacity is 64 TDM extension and
trunks. If Inmail is used, eight ports are assigned as voicemail ports. These
ports are TDM and reduce the number of ports in the system from 64 to 56.
When the SV8100 system is powered on, the 60 day demo trial
starts and will count down 60 contiguous days. Disabling
Program 90-55-01 will not deter the countdown progress

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If MEMDB is installed, the system capacity is 128 TDM extension and
trunks. If Inmail is used, 16 ports are assigned as voicemail ports. These
ports are TDM and reduce the number of ports in the system from 128 to
112.
A MEMDB is required for any Netlinked systems, Remote Upgrade, KCCIS,
and virtual loopbacks.
There are two items that can be purchased relating to system capacity:
3.2 VOIP Licenses
Name Description License
Code Additional Info
LK-SYS-UPG FM 65 TO
256 PORT-LIC
This System License supports a
maximum of 256 System Port
Licenses. Supports flexible port
configuration with the onboard
memory daughter board (PZ-ME50)
and System License.
0014
LK-SYS-UPG FM 257
TO 712 PORT-LIC
This System License supports a
maximum of 712 System Port
Licenses. Supports flexible port
configuration with the onboard
memory daughter board (PZ-ME50)
and System License.
0001 Requires code 0014 in
order to work.
To use the unlimited capacity license, you must have the large capacity installed as well.
Name Description License
Code Additional Info
LK-SYS-IP-TRUNK-LIC The number of IP Trunks that can
be concurrently used.
5001 A maximum of 128 IP
trunks can be used per
system. Requires
sufficient VoIP
resources.
LK-SYS-IP-TERMINAL-
LIC
The number of SV8100 SIP MLT IP
Terminals that can be concurrently
registered.
5101 A maximum of 512 can
be used per system.
Requires sufficient
VoIP resources.
LK-SYS-IP-TERMINAL-
SIP-LIC
The number of 3rd Party SIP
devices that can be concurrently
registered.
5111 A maximum of 512 can
be used per system.
Requires sufficient
VoIP resources.

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3.3 SMDR License
3.4 CTI License
3.5 ACD License
3.6 Hotel / Motel / LMS License
Name Description License
Code Additional Info
LK-SYS-SMDR-LIC SMDR activation license. 0008 A quantity of one will
enable the feature.
Name Description License
Code Additional Info
LK-SYS-1ST-CTI1-LIC 1st Party CTI Client license.0111 One license is required
for each client that will
concurrently use the
1st Part CTI Client. A
maximum of 128 can
be used per system.
LK-SYS-3RD-CTI-LIC Used to enable 3rd Party CTI.0112 A quantity of 999 will be
issued. A quantity of
999 means it is
enabled.
Name Description License
Code Additional Info
LK-SYS-ACD-LIC The number of ACD agents that
can concurrently logon.
2002 A maximum of 256
agents can
concurrently logon to
ACD.
Name Description License
Code Additional Info
LKS-SYS-HM-LIC Used to enable PMS interface. 0007 A quantity of one will
enable the feature.

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3.7 InMail Voicemail License
InMail requires that a mailbox license is purchased for each personal
mailbox that will be used. Routing and group mailboxes do not require a
license. The DSPDB/VRS functionality does not require a license.
3.8 Networking License
SECTION 4.0 USING THE LMS
There are two user access levels that a dealer can use to login to the License
Manager Server (LMS), Dealer/ Associate Admin and Dealer/ Associate Tech. The
two access levels are designed to give dealers different levels of access to the LMS.
4.1 Dealer/ Associate Admin
A Dealer/ Associate Admin is an access level that would be assigned to
people within an organization that are responsible for ordering and
administrating licenses. When a license is granted, an email is sent to the
address associated with the Dealer/Associate Admin. The Dealer/ Associate
Admin can carry out the following functions:
License/ Recovery License – A recovery license generates a temporary
license for a CCPU.
License Administration – View recent license activity.
License Returns – View returned licenses.
Administration/ Customers – Add customers and hardware keys to the
LMS.
Name Description License
Code Additional Info
LKS-VM-INMAIL-LIC The number of personal InMail
mailboxes.
1012 A maximum of 512 can
be issued per system.
LKS-VM-LANGUAGE-
LIC
Adds an additional language license
to the InMail.
1011 One Language activation
license. Supports a
maximum of 20
languages.
Name Description License
Code Additional Info
LKS-SYS-NETLINK-LIC Required for remote PBX’s only, not
the primary system.
0002 A maximum of 49
remote sites can be
connected via NetLink.

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Register and download licenses.
Obtain replacement authorization codes in cases where a CCPU is being
swapped out.
4.2 Dealer/ Associate Tech
A Dealer/ Associate Tech is a similar to the Dealer/ Associate Admin but is
slightly more restricted. The Dealer/ Associate Tech user can logon to the
LMS and associate a Software Key Code with a Hardware Key. The license
file can then be downloaded, ready to install on the SV8100. A Dealer/
Associate Tech cannot add hardware keys to the LMS, it has to be
accomplished by a Dealer/ Associate Admin user.

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4.3 Login to the LMS System
To log into the NEC License Server via the NEC information Portal click on
the following URL.
https://eip.necunified.com/login.aspx
At the home page, enter your User Name and Password that have been
assigned to you and click Submit.

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In the Programs submenu select Licensing Portal.
A Graphic User Interface (GUI) containing the main menus is displayed.

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4.4 Notification When a License is Generated
When an order is processed by NEC Infrontia, an email notification is sent
out to the Dealer/ Associate Admin or technician. The email will contain the
purchase order number that was used to order the licenses. The main body
of the email will also show the part numbers, names and quantity of each
license that was ordered.
The license will be sent from the following email address. It is recommended
that the mail address be explicitly allowed by any SPAM Filters or Anti Virus
software.
[email protected]m
As the mail address suggests, you should not reply to this email address
with any queries, instead contact whomever you ordered the license from.
Once this email has been received it is then available for you to use.

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4.5 Adding a Customer and Hardware Key
Before a license can be downloaded and installed onto the SV8100, you are
required to enter some details of the customer and the hardware key of the
CCPU into the LMS. To add a customer, from the homepage, click
Customer Administration or, from the Administration menu click
Customers.

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A company can have several hardware keys assigned to them, for example
a customer could have 10 sites. In this scenario, you would add one
customer and add several locations to that customer. Each location can
have a hardware key assigned to them. In a single site scenario the
company would be added and a single location added to that company.
To add a customer, enter the Company name and check the Is Active box.
Complete the rest of the form and enter all of the details. Once all of the
details are added click Save.

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Once the customer has been added then click the Company Name to add a
location and hardware key for the customer. Enter a Location Name; the
name should be a meaningful description of the location where the SV8100
will be installed. For example the site may be a head office, southern office
or the name of a town /city it is installed in.
Enter the Hardware Key Code, when the hardware key is entered into the
LMS, it should be entered as a complete 12 digit number without any spaces
or hyphens. The hardware key can be found in several different places:
Printed on the box that the CCPU is shipped in.
Printed on the circuit board on the CCPU.
By pressing the feature then 3 on a keyset.
In PCPro by connecting to the CCPU and going into the Communication /
Feature Activation menu.
Connect to WebPro and from the home page click feature activation.
Once you have entered the hardware key then click Save. Note, it is not
necessary to enter a hardware or software version. The newly added
location will appear at the bottom of the window. At this point if there was
another location to add for this customer then you can simply repeat the
procedure.