NEC Express5800/R120i-2M User manual

Installation Guide
(Windows Server 2019)
Express5800/R120i-1M
Express5800/R120i-2M
Express5800/R120h-1M, R120h-1M (2nd-Gen), R120h-1M (3rd-Gen)
Express5800/R120h-2M, R120h-2M (2nd-Gen), R120h-2M (3rd-Gen)
Express5800/R120h-1E
Express5800/R120h-2E
Express5800/T120h
Express5800/R110j-1
NEC Express Server
Express5800 Series
Chapter 1 Installing Windows
Chapter 2 Maintenance
Chapter 3 Appendix
EXPRESSBUILDER E8.10-010.06
Starter Pack S8.10-010.08
CBZ-002473-319-00
© NEC Cor
p
oration 2023

Contents
Installation Guide (Windows Server 2019)
2
Contents
Contents.........................................................................................................................................................2
Introduction ....................................................................................................................................................4
Conventions Used in This Document .............................................................................................................5
Notations used in the text ...................................................................................................................5
Optical disk drive.................................................................................................................................5
Hard disk drive ....................................................................................................................................5
Removal Media ...................................................................................................................................5
Abbreviations of Operating Systems...................................................................................................6
About description of model names......................................................................................................6
Trademarks ....................................................................................................................................................7
Warnings and Additions to This Document..................................................................................................... 8
Latest editions.....................................................................................................................................8
Chapter 1 Installing Windows .............................................................................................................................9
1. Information of Windows Installation.........................................................................................................10
1.1 Starting EXPRESSBUILDER ..................................................................................................... 11
1.2 Supported Windows OS............................................................................................................. 11
1.3 Supported Mass Storage Controllers.........................................................................................12
1.4 Supported Optional LAN board.................................................................................................. 17
2. Flow of Windows Installation ...................................................................................................................22
3. Installing Windows Server 2019 ..............................................................................................................23
3.1 Precautions of Windows Server 2019 Installation...................................................................... 23
3.2 Rapid Setup ...............................................................................................................................30
3.2.1 Setup flow .......................................................................................................................30
3.2.2 Requirements for Setup .................................................................................................. 31
3.2.3 Installation procedure .....................................................................................................31
3.3 Manual Installation.....................................................................................................................40
3.3.1 Setup flow .......................................................................................................................40
3.3.2 Requirements for Setup .................................................................................................. 41
3.3.3 Installation procedure .....................................................................................................41
3.4 Standard Program Package Installation..................................................................................... 50
3.4.1 Before the installation .....................................................................................................50
3.4.2 Installing Standard Program Package on Desktop Experience....................................... 51
3.4.3 Installing Standard Program Package on Server Core ................................................... 53
3.5 Setting for collecting specific event logs ....................................................................................55
3.6 Setup of Device Drivers ............................................................................................................. 56
3.6.1 Installing the LAN drivers ................................................................................................ 56
3.6.2 Setting up LAN drivers....................................................................................................58
3.6.3 Using Graphics Accelerator ............................................................................................60
3.6.4 Using SAS Controller (N8103-184/E184)........................................................................ 60
3.6.5 Using SAS Controller (N8103-197).................................................................................60
3.6.6 Using RAID Controller (N8103-189/190/191/192/193/194/195/196/201/237/238) .......... 61
3.6.7 Using 480GB SSD Adapter for OS Boot (N8103-239).................................................... 61
3.6.8 Using Fibre Channel Controller (N8190-163/164/165/166/171/172)...............................61
3.7 License Authentication...............................................................................................................62
3.7.1 Desktop Experience........................................................................................................ 62
3.7.2 Server Core ....................................................................................................................66
3.8 Setup of Windows Server 2019 NIC Teaming (LBFO) ............................................................... 67
3.8.1 Launching the NIC teaming setup tool............................................................................67
3.8.2 Creating a team .............................................................................................................. 67
3.8.3 Removing a team............................................................................................................ 68

Contents
Installation Guide (Windows Server 2019) 3
3.8.4 Notes and restrictions .....................................................................................................68
3.9 Installing Applications ................................................................................................................70
4. Setting up for Maintenance...................................................................................................................... 72
4.1 Specifying Memory Dump Settings (Debug Information) ...........................................................72
4.2 How to Create a User-mode Process Dump File ....................................................................... 78
5. Backup of system information .................................................................................................................79
Chapter 2 Maintenance ....................................................................................................................................80
1. Failure Information ..................................................................................................................................81
1.1 Collecting Event Logs ................................................................................................................81
1.2 Collecting Configuration Information..........................................................................................83
1.3 Collecting User-Mode Process Dump ........................................................................................ 84
1.4 Collecting Memory Dump........................................................................................................... 84
2. Troubleshooting....................................................................................................................................... 85
2.1 Problem of OS ...........................................................................................................................85
3. Windows System Recovery.....................................................................................................................86
3.1 Recovery of Windows Server 2019 ..............................................................................................86
Chapter 3 Appendix..........................................................................................................................................88
1. List of Windows Event Logs ....................................................................................................................89
Revision Record ..................................................................................................................................... 101

Introduction
Installation Guide (Windows Server 2019)
4
Introduction
Thank you for purchasing our product.
When using the EXPRESSBUILDER / Starter Pack version, see this manual before installing Windows.
Supported versions is as follows.
Supported versions
EXPRESSBUILDER E8.10-010.06 (3.86.5)
Starter Pack S8.10-010.08
Please read the instructions carefully and keep this document for your future reference.

Conventions Used in This Document
Installation Guide (Windows Server 2019) 5
Conventions Used in This Document
Notations used in the text
The symbols used in this document include the following:
Important Indicates critical items that must be followed when handling hardware or operating software. If
the procedures described are not followed, hardware failure, data loss, and other serious
malfunctions could occur.
Note Indicates items that must be confirmed when handling hardware or operating software.
Tips Indicates information that is helpful to keep in mind when using this server.
Optical disk drive
This server is equipped with one of the following drives. These drives are referred to as optical disk drive in this
document.
DVD-ROM drive
DVD Super MULTI drive
Hard disk drive
Unless otherwise stated, hard disk drive described in this document refer to the following.
Hard disk drive (HDD)
Solid state drive (SSD)
Removal Media
Unless otherwise stated, removal media described in this document refer to both of the following.
USB Memory
Flash FDD

Conventions Used in This Document
Installation Guide (Windows Server 2019)
6
Abbreviations of Operating Systems
Windows OS are referred to as follows.
Notations in this document Official names of Windows
Windows Server 2019
Windows Server 2019 Standard
Windows Server 2019 Datacenter
About description of model names
The following models are supported by this document. If not mentioned especially, the contents is for all models.
When the contents differs by model, each contents are described with model name.
Supported model is as follows.
Express5800/R120i-1M
Express5800/R120i-2M
Express5800/R120h-1M, R120h-1M (2nd-Gen), R120h-1M (3rd-Gen)
Express5800/R120h-2M, R120h-2M (2nd-Gen), R120h-2M (3rd-Gen)
Express5800/R120h-1E
Express5800/R120h-2E
Express5800/T120h
Express5800/R110j-1
See Chapter 1 (1.2 Supported Windows OS) for detailed information.

Trademarks
Installation Guide (Windows Server 2019) 7
Trademarks
Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the
United States and other countries.
Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
Broadcom, NetXtreme, LiveLink, Smart Load Balancing are registered trademarks or trademarks of the Broadcom
Corporation in the U.S. and other countries.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their
respective trademark owners.

Warnings and Additions to This Document
Installation Guide (Windows Server 2019)
8
Warnings and Additions to This Document
1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is prohibited.
2. This document is subject to change at any time without notice.
3. Do not make copies or alter the document content without permission from NEC Corporation.
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations.
6. The sample values used in this document are not actual values.
Keep this document for future use.
Latest editions
This document was created based on the information available at the time of its creation. The screen images,
messages and procedures are subject to change without notice. Substitute as appropriate when content has
been modified.
The most recent version of this guide, as well as other related documents, is also available for download from
the following website.
https://www.nec.com/

Installation Guide (Windows Server 2019) 9
NEC Express5800 Series
Installing Windows
This manual explains the setup procedure for a physical environment.
Read through this chapter to set up the Windows correctly.
1. Information of Windows Installation
Describes Supported Windows OS and mass storage controllers which is supported by
EXPRESSBUILDER/Starter Pack.
2. Flow of Windows Installation
Describes the flow chart of Windows installation.
3. Installing Windows Server 2019
Describes how to install Windows Server 2019.
4. Setting up for Maintenance
Describes the features that should be set up for maintenance in advance.
5. Backup of system information
Describes how to back up the setting information of the system in advance of troubles.

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
10
Chapter 1 Installing Windows
1. Information of Windows Installation
This section describes the points of using EXPRESSBUILDER/Starter Pack to install Windows operating
system.
Important The product key on the Certificate of Authenticity (COA) label is necessary
information when authenticate the license. Scrape off with a coin or the
like lightly the scratch that covers a part of the product key. When you
scrape, be careful not to break the part that the product key is printed on.
The label cannot be reissued if it is lost or stained. It is recommended to
write down the product key and keep it with other accessories.
Refer to the following for the installation of virtual OS.
If your virtualization infrastructure is Hyper-V:
Refer to the following web site for the Hyper-V setting and the installation procedure of the guest OS
and so on.
https://www.58support.nec.co.jp/global/download/w2019/hyper-v/hyper-v-ws2019.html
If your virtualization infrastructure is not Hyper-V:
Refer to the manual provided by virtualization infrastructure vendor to prepare the virtual environment.
Prepare a media or an ISO image of the OS to install.
1. Start the virtual machine from a media or an ISO image of the OS to install.
2. Follow the on-screen instruction to complete the OS installation.
3. Refer to the manual provided by virtualization infrastructure vendor to install the necessary
services and applications.

1. Information of Windows Installation
Installation Guide (Windows Server 2019) 11
Chapter 1 Installing Windows
1.1 Starting EXPRESSBUILDER
Use EXPRESSBUILDER to reconfigure RAID arrays or re-install the OS.
For details, see Chapter 2 (3. Details of EXPRESSBUILDER) in Maintenance Guide or Chapter 1 (4. Details
of EXPRESSBUILDER) in Maintenance Guide (Common).
Usage
Remove a CD/DVD and removable media from the server, restart the server and press <F10> key
(EXPRESSBUILDER) during POST.
1.2 Supported Windows OS
You can install the following editions of Windows operating system.
: Rapid Setup
: Manual installation
Name of Windows OS
Boot mode Installation method
UEFI Legacy
Windows Server 2019
＊
Standard N/A 
Datacenter N/A 
: Supported
＊ 〝Nano Server″is not supported.

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
12
Chapter 1 Installing Windows
1.3 Supported Mass Storage Controllers
The table below lists the controllers for this server, supported by EXPRESSBUILDER/Starter Pack.
If a controller not mentioned below is connected, set it up while referring to the instructions supplied with the
controller.
(1) Express5800/R120i-1M, R120i-2M
R120i-1M R120i-2M
RAID controller supporting the installation of OS
N8103-189 RAID Controller (RAID 0/1) 
N8103-190 RAID Controller (2GB, RAID 0/1/5/6) 
N8103-191 RAID Controller (4GB, RAID 0/1/5/6) 
N8103-192 RAID Controller (RAID 0/1) N/A
N8103-193 RAID Controller (2GB, RAID 0/1/5/6) N/A
N8103-194 RAID Controller (4GB, RAID 0/1/5/6) N/A
N8103-195 RAID Controller (RAID 0/1) 
N8103-201 RAID Controller (2GB, RAID 0/1/5/6) 
N8103-237 RAID Controller (4GB, RAID 0/1/5/6) 
N8103-238 RAID Controller (8GB, RAID 0/1/5/6) 
N8103-239 480GB SSD Adapter for OS Boot (RAID 1) 
Other options
N8103-184/E184 SAS Controller 
N8103-197 SAS Controller 
N8190-163 Fibre Channel Controller (1ch) 
N8190-164 Fibre Channel Controller (2ch) 
N8190-165 Fibre Channel Controller (1ch) 
N8190-166 Fibre Channel Controller (2ch) 
N8190-171 Fibre Channel Controller (1ch) 
N8190-172 Fibre Channel Controller (2ch) 
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019) 13
Chapter 1 Installing Windows
(2) Express5800/R120h-1M, R120h-2M (2nd-Gen) (3rd-Gen)
R120h-1M R120h-2M R120h-1M (2nd-Gen) R120h-2M (2nd-Gen) R120h-1M (3rd-Gen) R120h-2M (3rd-Gen)
RAID controller supporting the installation of OS
Onboard RAID Controller    
N8103-189 RAID Controller (RAID 0/1)    
N8103-190 RAID Controller (2GB, RAID 0/1/5/6)    
N8103-191 RAID Controller (4GB, RAID 0/1/5/6)    
N8103-192 RAID Controller (RAID 0/1) N/A N/A N/A
N8103-193 RAID Controller (2GB, RAID 0/1/5/6) N/A N/A N/A
N8103-194 RAID Controller (4GB, RAID 0/1/5/6) N/A N/A N/A
N8103-195 RAID Controller (RAID 0/1)    
N8103-201 RAID Controller (2GB, RAID 0/1/5/6)    
N8103-239 480GB SSD Adapter for OS Boot (RAID 1) N/A N/A N/A N/A  
Other options
N8103-196 RAID Controller (2GB, RAID 0/1/5/6)    
N8103-184/E184 SAS Controller    
N8103-197 SAS Controller    
N8190-163 Fibre Channel Controller (1ch)    
N8190-164 Fibre Channel Controller (2ch)    
N8190-165 Fibre Channel Controller (1ch)    
N8190-166 Fibre Channel Controller (2ch)    
N8190-171 Fibre Channel Controller (1ch)    
N8190-172 Fibre Channel Controller (2ch)    
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
14
Chapter 1 Installing Windows
(3) Express5800/R120h-1E, R120h-2E
R120h-1E R120h-2E
RAID controller supporting the installation of OS
Onboard RAID Controller  
N8103-189 RAID Controller (RAID 0/1) N/A 
N8103-190 RAID Controller (2GB, RAID 0/1/5/6) N/A 
N8103-191 RAID Controller (4GB, RAID 0/1/5/6) N/A N/A
N8103-192 RAID Controller (RAID 0/1) N/A
N8103-193 RAID Controller (2GB, RAID 0/1/5/6) N/A
N8103-194 RAID Controller (4GB, RAID 0/1/5/6) N/A N/A
N8103-195 RAID Controller (RAID 0/1)  
N8103-201 RAID Controller (2GB, RAID 0/1/5/6)  
Other options
N8103-196 RAID Controller (2GB, RAID 0/1/5/6)  
N8103-184/E184 SAS Controller  
N8103-197 SAS Controller  
N8190-163 Fibre Channel Controller (1ch)  
N8190-164 Fibre Channel Controller (2ch)  
N8190-165 Fibre Channel Controller (1ch)  
N8190-166 Fibre Channel Controller (2ch)  
N8190-171 Fibre Channel Controller (1ch)  
N8190-172 Fibre Channel Controller (2ch)  
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019) 15
Chapter 1 Installing Windows
(4) Express5800/T120h
T120h
RAID controller supporting the installation of OS
Onboard RAID Controller 
N8103-189 RAID Controller (RAID 0/1) 
N8103-190 RAID Controller (2GB, RAID 0/1/5/6) 
N8103-191 RAID Controller (4GB, RAID 0/1/5/6) 
N8103-192 RAID Controller (RAID 0/1) N/A
N8103-193 RAID Controller (2GB, RAID 0/1/5/6) N/A
N8103-194 RAID Controller (4GB, RAID 0/1/5/6) N/A
N8103-195 RAID Controller (RAID 0/1) 
N8103-201 RAID Controller (2GB, RAID 0/1/5/6) 
Other options
N8103-196 RAID Controller (2GB, RAID 0/1/5/6）
N8103-184/E184 SAS Controller 
N8103-197 SAS Controller 
N8190-163 Fibre Channel Controller (1ch) 
N8190-164 Fibre Channel Controller (2ch) 
N8190-165 Fibre Channel Controller (1ch) 
N8190-166 Fibre Channel Controller (2ch) 
N8190-171 Fibre Channel Controller (1ch) 
N8190-172 Fibre Channel Controller (2ch) 
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
16
Chapter 1 Installing Windows
(5) Express5800/R110j-1
R110j-1
RAID controller supporting the installation of OS at EXPRESSBUILDER
Onboard RAID Controller 
N8103-192 RAID Controller (RAID 0/1) 
N8103-193 RAID Controller (2GB, RAID 0/1/5/6) 
Other options
N8103-196 RAID Controller (2GB, RAID 0/1/5/6）
N8103-184/E184 SAS Controller 
N8103-197 SAS Controller 
N8190-163 Fibre Channel Controller (1ch) 
N8190-164 Fibre Channel Controller (2ch) 
N8190-165 Fibre Channel Controller (1ch) 
N8190-166 Fibre Channel Controller (2ch) 
N8190-171 Fibre Channel Controller (1ch) 
N8190-172 Fibre Channel Controller (2ch) 
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019) 17
Chapter 1 Installing Windows
1.4 Supported Optional LAN board
The table below lists the optional LAN boards for this server, supported by Starter Pack.
(1) Express5800/R120i-1M, R120i-2M
R120i-1M R120i-2M
N8104-206 Quad Port 1000BASE-T LOM Card 
N8104-207 Dual Port 10GBASE-T LOM Card 
N8104-208 Dual Port 10/25GBASE SFP+ LOM Card 
N8104-209 Quad Port 1000BASE-T Adapter 
N8104-210 Dual Port 10GBASE-T Adapter 
N8104-211 Dual Port 10/25GBASE SFP28 Adapter 
N8104-212 Dual Port 10/25GBASE SFP28 Adapter 
N8104-217 Dual Port 10GBASE-T LOM Card  
N8104-219 Dual Port 10GBASE-T Adapter  
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
18
Chapter 1 Installing Windows
(2) Express5800/R120h-1M, R120h-2M (2nd-Gen) (3rd-Gen)
R120h-1M R120h-2M R120h-1M (2nd-Gen) R120h-2M (2nd-Gen) R120h-1M (3rd-Gen) R120h-2M (3rd-Gen)
N8104-171 Quad Port 1000BASE-T LOM Card   N/A N/A
N8104-172 Quad Port 1000BASE-T LOM Card      
N8104-173 Dual Port 10GBASE-T LOM Card   N/A N/A
N8104-175 Dual Port 10GBASE-T LOM Card      
N8104-176 Dual Port 10GBASE SFP+ LOM Card     N/A N/A
N8104-177 Dual Port 25GBASE SFP+ LOM Card   N/A N/A
N8104-178 Dual Port 1000BASE-T Adapter    
N8104-179 Quad Port 1000BASE-T Adapter    
N8104-180 Dual Port 1000BASE-T Adapter      
N8104-181 Quad Port 1000BASE-T Adapter      
N8104-182 Dual Port 10GBASE-T Adapter    
N8104-183 Dual Port 10GBASE-T Adapter    
N8104-184 Dual Port 10GBASE-T Adapter      
N8104-185 Dual Port 10GBASE SFP+ Adapter    
N8104-186 Dual Port 10GBASE SFP+ Adapter      
N8104-187 Dual Port 25GBASE SFP28 Adapter    
N8104-213 Dual Port 10GBASE-T LOM Card N/A N/A N/A N/A  
N8104-215 Dual Port 10GBASE-T Adapter N/A N/A N/A N/A  
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019) 19
Chapter 1 Installing Windows
(3) Express5800/R120h-1E, R120h-2E
R120h-1E R120h-2E
N8104-171 Quad Port 1000BASE-T LOM Card  
N8104-172 Quad Port 1000BASE-T LOM Card  
N8104-173 Dual Port 10GBASE-T LOM Card  
N8104-175 Dual Port 10GBASE-T LOM Card  
N8104-176 Dual Port 10GBASE SFP+ LOM Card  
N8104-177 Dual Port 25GBASE SFP+ LOM Card  
N8104-178 Dual Port 1000BASE-T Adapter  
N8104-179 Quad Port 1000BASE-T Adapter  
N8104-180 Dual Port 1000BASE-T Adapter  
N8104-181 Quad Port 1000BASE-T Adapter  
N8104-182 Dual Port 10GBASE-T Adapter  
N8104-183 Dual Port 10GBASE-T Adapter  
N8104-184 Dual Port 10GBASE-T Adapter  
N8104-185 Dual Port 10GBASE SFP+ Adapter  
N8104-186 Dual Port 10GBASE SFP+ Adapter  
N8104-187 Dual Port 25GBASE SFP28 Adapter  
N8104-193 Dual Port 1000BASE-T LOM Card  
N8104-194 Dual Port 10GBASE-SR LOM Card  
N8104-195 Dual Port 10GBASE-T LOM Card  
N8104-215 Dual Port 1000BASE-T LOM Card N/A N/A
: Supported

1. Information of Windows Installation
Installation Guide (Windows Server 2019)
20
Chapter 1 Installing Windows
(4) Express5800/T120h
T120h
N8104-178 Dual Port 1000BASE-T Adapter 
N8104-179 Quad Port 1000BASE-T Adapter 
N8104-180 Dual Port 1000BASE-T Adapter 
N8104-181 Quad Port 1000BASE-T Adapter 
N8104-182 Dual Port 10GBASE-T Adapter 
N8104-183 Dual Port 10GBASE-T Adapter 
N8104-184 Dual Port 10GBASE-T Adapter 
N8104-185 Dual Port 10GBASE SFP+ Adapter 
N8104-186 Dual Port 10GBASE SFP+ Adapter 
N8104-187 Dual Port 25GBASE SFP28 Adapter 
N8104-215 Dual Port 10GBASE-T Adapter N/A
: Supported