Nellie's Wow Mop User manual

CONTENTS
WOW Mop Components
Carton Contents
Assembly
Instructions for Use
Operation Tips
Troubleshooting
Battery Replacement Program
Safety Instructions & Technical Parameters
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Easy to use,
powerful and
eco-friendly! You
will love your new
WOW Mop!

3WOW MOP COMPONENTS
Spray Button
Decorative
Casing
Power Button
Handle
Base
Nozzle
Reservoir
Pad Attach
(Shadowed Area)

4 CARTON CONTENTS
Measuring Cup
Charging Cord User Manual
Replacement Handle Battery
Cleaning Pads

5ASSEMBLY
Cleaning
Pad
Cleaning Pad
Decorative
Casing
Base

INSTRUCTIONS FOR USE
Adding Cleaning Solution
Open the cap of the reservoir and ll using the
measuring cup to add liquid. Do not overll.
Close the cap.
Best used with Nellie’s Floor Care on hardwood,
ceramic and tile.
Note:
• Maximum capacity of the reservoir is 230mL.
Taking Care of Your Reservoir
Nellie recommends to use Nellie’s Floor Care or
distilled/puried water in the reservoir. This will
maintain good performance and extend the life
of your mop. Empty the reservoir when not in use.
Operating
Press the power button on the handle to make
the cleaning pads oscillate, and press it again
to stop.
While the pads are oscillating, hold down the
spray button to spray cleaning solution. Release
button to stop.
Notes:
• Do not operate while the mop is charging.
• The longest time of spraying is 5 seconds with one press.
• The machine will automatically turn into “sleep mode”
after 2 minutes of no use and the full battery light
will twinkle.
Spray Button
Power Button
Reservoir
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Battery Lights
Three battery lights will show the status of the
battery. 100%, 65% and 30%. 3 lights will ash
when the machine is low in battery indicating to
charge immediately.
Notes:
• 3 lights on 100%
• 2 lights on 65%
• 1 light on 30%
• 3 lights ashing low battery
First Time Charging
Pull out the rubber cork and turn it until the
whole charging port is revealed. Plug the
charger into the charging port.
Note:
• Use the original equipment manufactured adapter.
• Overcharging the battery may cause damage.
• Please avoid charging for more than 3 hours.
Pad Changing
Unplug/turn off the machine. Ensure that the
tank is empty. Hold the mop upside down and
remove the pads from the bottom.
Alternatively, you can also hold the mop up and
change the pads.
Charging Port

8 OPERATION TIPS
Turning Off
Put handle in upright position to turn off.
Cleaning Pads
Machine wash pads with fragrance-free
detergent. Do not use fabric softener.
FYI Nellie’s Laundry Soda works great!
Replacing the Handle Battery
There are two screws located underneath the
top of the handle. Remove the screws and the
teal panel. Replace the battery.
The WOW Mop handle requires a 23 A/12 V battery.
If your Mop will not be in use for an extended
period of time, remove the battery.

9TROUBLESHOOTING
Fault
Unit is wobbling.
Reduced spray or no spray.
Cause
1. Mop pads are not installed properly.
1. Reservoir may be empty.
2. System isn’t completely primed.
3. Spray nozzle on base is clogged.
Treatment
1. Turn power OFF and follow instructions on
page 7 for replacing mop pads.
1. Rell reservoir.
2. Hold spray button for 10 to 15 seconds to
make sure the solution has owed to the spray
nozzle.
3. Turn power OFF. Use a pin to clean the spray
nozzle located at the front of the machine.

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Fault
No power.
Machine is leaking.
Lights are on but unit won’t start vibrating.
Cause
1. Battery depleted.
2. Charging cord damaged.
3. Battery failure.
1. Cap of reservoir is not closed properly.
1. The battery in the handle is depleted.
Treatment
1. Charge battery for approximately 3 hours.
Avoid overcharging.
2. Do not use. Contact Nellie’s customer service.
3. Do not use. Contact Nellie’s customer service.
1. Close the cap properly.
1. Follow instructions on page 8 to replace the
battery in the handle.

11BATTERY REPLACEMENT PROGRAM
Base Battery Replacement
Batteries don’t last forever. Your Wow Mop has a
2 year warranty. The battery in the base should
last about 2 to 4 years, depending on use.
For the sake of our planet, check out our battery
replacement program at nelliesclean.com/
our-planet. Simply send us your WOW Mop and
the Nellie’s team will send you a replacement.
Notes:
•Do not try to replace the battery in the base yourself.
•Overcharging the battery may cause damage.

SAFETY INSTRUCTIONS & TECHNICAL PARAMETERS
Usage
For home use only.
Remove large particles or substances from
the oor before using. This product is not
for sweeping or vacuuming.
In case of jam caused by small objects,
power off before removing the objects.
Do not let children use the mop as a toy.
Use a rag to clean the mop when it’s
powered off.
Do not leave any solution in the reservoir
for more than 24 hours.
Only operate within 5-40°C.
Battery & Charging
Do not use charger and charging batteries
provided by any third parties.
Do not self disassemble or remodel the battery
and charger.
Keep the charger away from heating sources
such as radiators.
Do not touch the charger with wet cloths
or wet hand.
Please send the used batteries for recycling by
certied organizations or learn more about our
Battery Replacement Program at
www.nelliesclean.com/our-planet.
If there is any damage to the cable please stop
using and contact Nellie’s customer service.
If your Mop will not be in use for an extended
period of time, charge fully and store in a cool,
dry space. Re-charge every 3 months.
IC ID Certication 26917-D3
This device complies with Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference,
including interference that may cause undesired
operation of the device.
Name Parameters
Battery 2000 mAh
Voltage Rating 12 V
Rated Power 35 W
Power Charger Voltage 12.6 V
Charging Time 3 h
Run Time 55 min
114–2455 Dollarton Highway, North Vancouver, BC, Canada V7H 0A2 nelliesclean.com
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