NetComm NTC-400 Series User manual

User Guide
NTC-400 Series

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Important Notice
This device, like any wireless device, operates using radio signals which cannot guarantee the transmission and reception of
data in all conditions. While the delay or loss of signal is rare, you should not rely solely on any wireless device for emergency
communications or otherwise use the device in situations where the interruption of data connectivity could lead to death,
personal injury, property damage, data loss, or other loss. NetComm Wireless accepts no responsibility for any loss or
damage resulting from errors or delays in transmission or reception, or the failure of the NetComm Wireless NTC-400 Series
Router to transmit or receive such data.
Safety and Hazards
Warning –Do not connect or disconnect cables or devices to or from the USB port, SIM card tray, Ethernet port or the terminals of
the Molex power connector in hazardous locations such as those in which flammable gases or vapours may be present, but normally
are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is adjacent to a
location from which ignitable concentrations might occasionally be communicated.
Copyright
Copyright© 2019 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated,
transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Trademarks and registered trademarks are the property of NetComm Wireless Limited or their respective owners.
Specifications are subject to change without notice. Images shown may vary slightly from the actual product.
Note –This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately
from domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in
accordance with regionally established regulations. Never dispose of this electronic equipment along with domestic waste.
You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal
government.
Please be responsible and protect our environment.

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Document history
This guide covers the following product:
NetComm Wireless NTC-400 Series Router
Ver.
Document description
Date
v1.0
Initial document release
1 November 2017
v1.1
Correction to paragraph numbering
16 January 2018
v1.2
Miscellaneous changes, additions, corrections, etc.
13 March 2018
v1.3
Added RF exposure/min separation warning
3 May 2018
v1.4
Corrected section 1.4 Logging on to the web interface
10 October 2018
v1.5
Removed Band selection from section 3.1.2.7 Configure SIM-A / SIM-B Card
13 December 2018
v1.6
Updated section 1.3.2.3 Insert the SIM card
18 January 2019
Table i. - Document revision history

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Contents
Overview........................................................................................................................................................................................... 12
Introduction....................................................................................................................................................................................................................12
Target audience ..............................................................................................................................................................................................................12
Prerequisites...................................................................................................................................................................................................................12
Notation..........................................................................................................................................................................................................................12
1Product introduction ............................................................................................................................................................. 13
1.1 Package contents..............................................................................................................................................................................................13
1.2 Device overview................................................................................................................................................................................................13
1.2.1 Interfaces ..............................................................................................................................................................................................13
1.2.2 LED indicators........................................................................................................................................................................................15
1.3 Installation........................................................................................................................................................................................................16
1.3.1 System requirements ............................................................................................................................................................................16
1.3.2 Hardware installation............................................................................................................................................................................16
1.3.2.1 Important notes on installation ......................................................................................................................................................................................16
1.3.2.2 Mount the unit ...............................................................................................................................................................................................................16
1.3.2.3 Insert the SIM card(s)......................................................................................................................................................................................................16
1.3.2.4 Connecting power...........................................................................................................................................................................................................17
1.3.2.5 Connecting digital input/output devices and ignition .....................................................................................................................................................17
1.3.2.6 I/O specifications ............................................................................................................................................................................................................18
1.3.2.7 Connecting serial devices................................................................................................................................................................................................18
1.3.2.8 Connecting to the network via Ethernet .........................................................................................................................................................................18
1.4 Logging on to the web interface .......................................................................................................................................................................19
2Status .................................................................................................................................................................................... 19
2.1 Dashboard ........................................................................................................................................................................................................19
2.2 Basic Network...................................................................................................................................................................................................21
2.2.1 WAN & Uplink Status.............................................................................................................................................................................21
2.2.2 LAN & VLAN Status................................................................................................................................................................................25
2.2.3 Wi-Fi Status ...........................................................................................................................................................................................26
2.2.4 DDNS Status ..........................................................................................................................................................................................29
2.3 Security.............................................................................................................................................................................................................30
2.3.1 VPN Status.............................................................................................................................................................................................30
2.3.2 Firewall Status.......................................................................................................................................................................................34
2.4 Administration ..................................................................................................................................................................................................38
2.4.1 Configure & Manage Status...................................................................................................................................................................38
2.4.2 Log Storage Status.................................................................................................................................................................................39
2.4.3 GNSS Status...........................................................................................................................................................................................40
2.5 Statistics & Report ............................................................................................................................................................................................41
2.5.1 Connection Session ...............................................................................................................................................................................41
2.5.2 Network Traffic .....................................................................................................................................................................................42
2.5.3 Device Administration ...........................................................................................................................................................................42
2.5.4 Portal Usage ..........................................................................................................................................................................................43
2.5.5 Cellular Usage........................................................................................................................................................................................45
3Basic Network........................................................................................................................................................................ 46
3.1 WAN & Uplink...................................................................................................................................................................................................46
3.1.1 Physical Interface ..................................................................................................................................................................................46
3.1.1.1 Configuring a physical interface ......................................................................................................................................................................................48
3.1.2 Internet Setup .......................................................................................................................................................................................48

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3.1.2.1 WAN Type.......................................................................................................................................................................................................................49
3.1.2.2 Ethernet Connection Common Configuration.................................................................................................................................................................52
3.1.2.3 Connection Control.........................................................................................................................................................................................................53
3.1.2.4 Network Monitoring .......................................................................................................................................................................................................54
3.1.2.5 Preferred SIM Card –Dual SIM Fail Over ........................................................................................................................................................................56
3.1.2.6 Configure 3G/4G WAN Setting........................................................................................................................................................................................58
3.1.2.7 Configure SIM-A / SIM-B Card.........................................................................................................................................................................................59
3.1.2.8 Create/Edit SIM-A / SIM-B APN Profile List .....................................................................................................................................................................60
3.1.2.9 Setup 3G/4G Connection Common Configuration .......................................................................................................................................................... 62
3.1.3 Wi-Fi Uplink Setup.................................................................................................................................................................................64
3.1.3.1 Configure Ethernet WAN Setting ....................................................................................................................................................................................64
3.1.3.2 Wi-Fi Uplink ....................................................................................................................................................................................................................65
3.1.4 Load Balance .........................................................................................................................................................................................67
3.1.4.1 Load Balance Strategy.....................................................................................................................................................................................................67
3.1.4.2 By Smart Weight.............................................................................................................................................................................................................67
3.1.4.3 By Specific Weight .......................................................................................................................................................................................................... 68
3.1.4.4 By User Policy .................................................................................................................................................................................................................68
3.1.4.5 Load Balance Setting....................................................................................................................................................................................................... 69
3.1.4.6 Enable/Select Load Balance Strategy ..............................................................................................................................................................................69
3.1.4.7 User Policy List................................................................................................................................................................................................................70
3.1.4.8 Create User Policy...........................................................................................................................................................................................................71
3.2 LAN & VLAN ......................................................................................................................................................................................................73
3.2.1 Ethernet LAN .........................................................................................................................................................................................73
3.2.1.1 Create / Edit Additional IP...............................................................................................................................................................................................73
3.2.2 VLAN......................................................................................................................................................................................................75
3.2.2.1 Port-based VLAN.............................................................................................................................................................................................................75
3.2.2.2 Tag-based VLAN..............................................................................................................................................................................................................76
3.2.2.3 VLAN Groups Access Control ..........................................................................................................................................................................................78
3.2.2.4 VLAN Group Internet Access ........................................................................................................................................................................................... 78
3.2.2.5 Inter VLAN Group Routing .............................................................................................................................................................................................. 79
3.2.2.6 VLAN Setting...................................................................................................................................................................................................................79
3.2.2.7 Port-based VLAN –Create/Edit VLAN Rules ....................................................................................................................................................................80
3.2.2.8 Port-based VLAN –Configuration ...................................................................................................................................................................................80
3.2.2.9 Port-based VLAN –Inter VLAN Group Routing................................................................................................................................................................83
3.2.2.10 Tag-based VLAN –Create/Edit VLAN Rules .....................................................................................................................................................................83
3.2.3 DHCP Server ..........................................................................................................................................................................................84
3.2.3.1 DHCP Server....................................................................................................................................................................................................................84
3.2.3.2 Fixed Mapping ................................................................................................................................................................................................................85
3.2.3.3 DHCP Server Setting........................................................................................................................................................................................................85
3.2.3.4 Create / Edit DHCP Server Policy.....................................................................................................................................................................................86
3.2.3.5 Create / Edit Mapping Rule List on DHCP Server .............................................................................................................................................................87
3.2.3.6 View / Copy DHCP Client List ..........................................................................................................................................................................................88
3.2.3.7 Enable / Disable DHCP Server Options ............................................................................................................................................................................88
3.2.3.8 Create / Edit DHCP Server Options..................................................................................................................................................................................88
3.3 Wi-Fi .................................................................................................................................................................................................................90
3.3.1 Wi-Fi Configuration ...............................................................................................................................................................................90
3.3.1.1 AP Router Mode .............................................................................................................................................................................................................90
3.3.1.2 WDS Only Mode .............................................................................................................................................................................................................91
3.3.1.3 WDS Hybrid Mode ..........................................................................................................................................................................................................92
3.3.1.4 Multiple VAPs .................................................................................................................................................................................................................93
3.3.1.5 Wi-Fi Security - Authentication & Encryption..................................................................................................................................................................94
3.3.1.6 Wi-Fi Configuration Setting.............................................................................................................................................................................................94
3.3.1.7 Basic Configuration ......................................................................................................................................................................................................... 94
3.3.1.8 Configure Wi-Fi Setting ...................................................................................................................................................................................................95
3.3.1.9 AP Router Mode .............................................................................................................................................................................................................95
3.3.1.10 WDS Only Mode .............................................................................................................................................................................................................98
3.3.1.11 WDS Hybrid Mode ..........................................................................................................................................................................................................99
3.3.2 Wireless Client List ..............................................................................................................................................................................102
3.3.2.1 Select Target Wi-Fi........................................................................................................................................................................................................102

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3.3.2.2 Show Client List............................................................................................................................................................................................................. 102
3.3.3 Advanced Configuration......................................................................................................................................................................103
3.3.3.1 Select Target Wi-Fi........................................................................................................................................................................................................103
3.3.3.2 Setup Advanced Configuration .....................................................................................................................................................................................104
3.3.4 Uplink Profile.......................................................................................................................................................................................105
3.3.4.1 Uplink Profile Setting ....................................................................................................................................................................................................105
3.3.4.2 Create/Edit Uplink Profile .............................................................................................................................................................................................105
3.4 IPv6.................................................................................................................................................................................................................109
3.4.1 IPv6 Configuration...............................................................................................................................................................................109
3.4.1.1 IPv6 WAN Connection Types.........................................................................................................................................................................................110
3.4.1.2 IPv6 Configuration Setting ............................................................................................................................................................................................114
3.4.1.3 Static IPv6 WAN Type Configuration .............................................................................................................................................................................114
3.4.1.4 LAN Configuration.........................................................................................................................................................................................................115
3.4.1.5 DHCPv6 WAN Type Configuration.................................................................................................................................................................................115
3.4.1.6 LAN Configuration.........................................................................................................................................................................................................116
3.4.1.7 PPPoEv6 WAN Type Configuration................................................................................................................................................................................116
3.4.1.8 LAN Configuration.........................................................................................................................................................................................................117
3.4.1.9 6to4 WAN Type Configuration ......................................................................................................................................................................................117
3.4.1.10 LAN Configuration.........................................................................................................................................................................................................117
3.4.1.11 6in4 WAN Type Configuration ...................................................................................................................................................................................... 118
3.4.1.12 LAN Configuration.........................................................................................................................................................................................................119
3.4.1.13 Address Auto-configuration..........................................................................................................................................................................................119
3.5 Port Forwarding..............................................................................................................................................................................................121
3.5.1 Configuration ......................................................................................................................................................................................121
3.5.1.1 NAT Loopback............................................................................................................................................................................................................... 121
3.5.1.2 Configuration Setting....................................................................................................................................................................................................121
3.5.1.3 Enable NAT Loopback ...................................................................................................................................................................................................122
3.5.2 Virtual Server & Virtual Computer.......................................................................................................................................................122
3.5.2.1 Virtual Server & NAT Loopback ..................................................................................................................................................................................... 122
3.5.2.2 Virtual Computer ..........................................................................................................................................................................................................124
3.5.2.3 Virtual Server & Virtual Computer Setting .................................................................................................................................................................... 124
3.5.2.4 Enable Virtual Server and Virtual Computer .................................................................................................................................................................124
3.5.2.5 Create / Edit Virtual Server ...........................................................................................................................................................................................125
3.5.2.6 Create / Edit Virtual Computer .....................................................................................................................................................................................127
3.5.3 Special AP & ALG .................................................................................................................................................................................128
3.5.3.1 SIP ALG .........................................................................................................................................................................................................................128
3.5.3.2 Special AP & ALG Setting...............................................................................................................................................................................................129
3.5.3.3 Enable Special AP & ALG...............................................................................................................................................................................................130
3.5.3.4 Create / Edit Special AP Rule.........................................................................................................................................................................................130
3.5.4 DMZ & Pass Through...........................................................................................................................................................................131
3.5.4.1 VPN Pass through Scenario ...........................................................................................................................................................................................132
3.5.4.2 DMZ & Pass Through Setting ........................................................................................................................................................................................132
3.5.4.3 Enable DMZ and Pass Through......................................................................................................................................................................................132
3.6 Routing ...........................................................................................................................................................................................................133
3.6.1 Static Routing ......................................................................................................................................................................................133
3.6.1.1 Static Routing Setting.................................................................................................................................................................................................... 134
3.6.1.2 Enable Static Routing ....................................................................................................................................................................................................134
3.6.1.3 Create / Edit Static Routing Rules .................................................................................................................................................................................135
3.6.2 Dynamic Routing .................................................................................................................................................................................136
3.6.2.1 RIP Scenario..................................................................................................................................................................................................................136
3.6.2.2 OSPF Scenario...............................................................................................................................................................................................................137
3.6.2.3 BGP Scenario ................................................................................................................................................................................................................138
3.6.2.4 Advanced Configurable Routing....................................................................................................................................................................................138
3.6.2.5 Dynamic Routing Setting...............................................................................................................................................................................................139
3.6.2.6 Enable Dynamic Routing ...............................................................................................................................................................................................139
3.6.2.7 RIP Configuration..........................................................................................................................................................................................................139
3.6.2.8 OSPF Configuration.......................................................................................................................................................................................................140
3.6.2.9 Create / Edit OSPF Area Rules .......................................................................................................................................................................................140
3.6.2.10 BGP Configuration ........................................................................................................................................................................................................141

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3.6.2.11 Create / Edit BGP Network Rules ..................................................................................................................................................................................141
3.6.2.12 Create / Edit BGP Neighbour Rules ...............................................................................................................................................................................142
3.6.3 Routing Information ............................................................................................................................................................................143
3.7 DNS & DDNS ...................................................................................................................................................................................................144
3.7.1 DNS & DDNS Configuration .................................................................................................................................................................144
3.7.1.1 DNS...............................................................................................................................................................................................................................144
3.7.1.2 Dynamic DNS ................................................................................................................................................................................................................ 144
3.7.1.3 DNS & DDNS Setting .....................................................................................................................................................................................................145
3.7.1.4 Create / Edit Pre-defined Domain Name List ................................................................................................................................................................145
3.7.1.5 Setup Dynamic DNS ...................................................................................................................................................................................................... 145
3.8 QoS .................................................................................................................................................................................................................147
3.8.1 QoS Configuration ...............................................................................................................................................................................147
3.8.1.1 QoS Rule Configuration.................................................................................................................................................................................................147
3.8.1.2 QoS Rule Example #1 - Connection Sessions.................................................................................................................................................................150
3.8.1.3 QoS Rule Example #2 –DifferServ Code Points.............................................................................................................................................................150
3.8.1.4 QoS Configuration Setting.............................................................................................................................................................................................151
3.8.1.5 Enable QoS Function..................................................................................................................................................................................................... 151
3.8.1.6 Setup System Resource.................................................................................................................................................................................................152
3.8.1.7 Create / Edit QoS Rules .................................................................................................................................................................................................153
4Object Definition ................................................................................................................................................................. 156
4.1 Scheduling ......................................................................................................................................................................................................156
4.1.1 Scheduling Configuration ....................................................................................................................................................................156
4.1.1.1 Create a Time Schedule ................................................................................................................................................................................................157
4.1.1.2 Edit an existing Time Schedule......................................................................................................................................................................................158
4.2 User ................................................................................................................................................................................................................158
4.2.1 User List & Status ................................................................................................................................................................................158
4.2.2 Create/Edit User Profile ......................................................................................................................................................................160
4.2.2.1 User Profile Configuration ............................................................................................................................................................................................ 161
4.2.3 User Group..........................................................................................................................................................................................162
4.2.3.1 Create/Edit User Group ................................................................................................................................................................................................163
4.3 Grouping.........................................................................................................................................................................................................164
4.3.1 Host Grouping .....................................................................................................................................................................................165
4.3.2 Create/Edit Host Group.......................................................................................................................................................................166
4.4 External Server................................................................................................................................................................................................167
4.4.1 Create/Edit External Server.................................................................................................................................................................168
4.5 Certificate .......................................................................................................................................................................................................171
4.5.1 Configuration ......................................................................................................................................................................................171
4.5.1.1 Create Root CA .............................................................................................................................................................................................................172
4.5.1.2 Setup SCEP....................................................................................................................................................................................................................173
4.5.2 My Certificate......................................................................................................................................................................................173
4.5.2.1 Self-signed Certificate Usage Scenario ..........................................................................................................................................................................173
4.5.3 Local Certificate...................................................................................................................................................................................177
4.5.3.1 Create Local Certificate.................................................................................................................................................................................................177
4.5.3.2 Import Existing Certificates...........................................................................................................................................................................................180
4.5.4 Trusted Certificate...............................................................................................................................................................................180
4.5.4.1 Self-signed Certificate Usage Scenario ..........................................................................................................................................................................181
4.5.4.2 Trusted CA Certificate List.............................................................................................................................................................................................183
4.5.4.3 Import Trusted CA Certificate .......................................................................................................................................................................................183
4.5.4.4 CA Certificate from SCEP Server.................................................................................................................................................................................... 183
4.5.4.5 Trusted Client Certificate ..............................................................................................................................................................................................184
4.5.4.6 Trusted Client Key.........................................................................................................................................................................................................185
4.5.5 Issue Certificate...................................................................................................................................................................................186
4.5.5.1 Import and Sign Certificate ...........................................................................................................................................................................................188
5Field Communication........................................................................................................................................................... 189
5.1 Bus & Protocol ................................................................................................................................................................................................189
5.1.1 Port Configuration...............................................................................................................................................................................189

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5.1.1.1 Port Configuration Setting ............................................................................................................................................................................................189
5.1.2 Virtual COM.........................................................................................................................................................................................190
5.1.2.1 Operation Mode –TCP Client .......................................................................................................................................................................................191
5.1.2.2 Specify Remote TCP Server ...........................................................................................................................................................................................192
5.1.2.3 Operation Mode –TCP Server ......................................................................................................................................................................................193
5.1.2.4 Specify TCP Clients for TCP Server Access .....................................................................................................................................................................194
5.1.2.5 Operation Mode –UDP................................................................................................................................................................................................. 195
5.1.2.6 Specify Remote UDP .....................................................................................................................................................................................................196
5.1.2.7 Operation Mode –RFC-2217 ........................................................................................................................................................................................197
5.1.2.8 Specify Remote Host for Access....................................................................................................................................................................................198
6Security ............................................................................................................................................................................... 200
6.1 VPN.................................................................................................................................................................................................................200
6.1.1 IPSec....................................................................................................................................................................................................200
6.1.1.1 IPSec Tunnel Scenarios ................................................................................................................................................................................................. 201
6.1.1.2 Site to Site with "Full Tunnel" enabled.......................................................................................................................................................................... 202
6.1.1.3 Site to Site with "Hub and Spoke" mechanism..............................................................................................................................................................202
6.1.1.4 Dynamic VPN Server Scenario....................................................................................................................................................................................... 203
6.1.1.5 Authentication..............................................................................................................................................................................................................205
6.1.1.6 IKE Phase ......................................................................................................................................................................................................................206
6.1.1.7 IKE Proposal Definition .................................................................................................................................................................................................207
6.1.1.8 IPSec Phase................................................................................................................................................................................................................... 208
6.1.1.9 IPSec Proposal Definition .............................................................................................................................................................................................. 208
6.1.1.10 Manual Key Management.............................................................................................................................................................................................209
6.1.1.11 Create/Edit Dynamic VPN Server List............................................................................................................................................................................211
6.1.2 OpenVPN.............................................................................................................................................................................................213
6.1.2.1 OpenVPN TUN Scenario................................................................................................................................................................................................214
6.1.2.2 OpenVPN TAP Scenario................................................................................................................................................................................................. 215
6.1.2.3 Enable OpenVPN...........................................................................................................................................................................................................215
6.1.2.4 OpenVPN Server ...........................................................................................................................................................................................................216
6.1.2.5 Advanced Configuration ............................................................................................................................................................................................... 219
6.1.2.6 OpenVPN Client ............................................................................................................................................................................................................220
6.1.3 L2TP.....................................................................................................................................................................................................224
6.1.3.1 L2TP tunnel...................................................................................................................................................................................................................225
6.1.3.2 L2TP Setting ..................................................................................................................................................................................................................226
6.1.3.3 Enable L2TP ..................................................................................................................................................................................................................226
6.1.3.4 L2TP Server................................................................................................................................................................................................................... 226
6.1.3.5 L2TP Server Status list .................................................................................................................................................................................................227
6.1.3.6 L2TP User Accounts .....................................................................................................................................................................................................227
6.1.3.7 L2TP as a Client ............................................................................................................................................................................................................. 228
6.1.3.8 Enable L2TP ..................................................................................................................................................................................................................228
6.1.3.9 Create/Edit L2TP Client .................................................................................................................................................................................................229
6.1.4 PPTP ....................................................................................................................................................................................................232
6.1.4.1 PPTP Setting..................................................................................................................................................................................................................233
6.1.4.2 PPTP Server Status list ................................................................................................................................................................................................. 235
6.1.5 GRE......................................................................................................................................................................................................238
6.1.5.1 Enable GRE ...................................................................................................................................................................................................................239
6.1.5.2 Create/Edit GRE Tunnel ................................................................................................................................................................................................240
6.2 Firewall ...........................................................................................................................................................................................................242
6.2.1 Packet filters........................................................................................................................................................................................243
6.2.1.1 Packet Filter with White List Scenario...........................................................................................................................................................................243
6.2.1.2 Packet Filter Settings .................................................................................................................................................................................................... 244
6.2.1.3 Create/Edit Packet Filter Rules......................................................................................................................................................................................244
6.2.2 URL Blocking........................................................................................................................................................................................247
6.2.2.1 URL Blocking Rule with Black List ..................................................................................................................................................................................247
6.2.2.2 URL Blocking Settings....................................................................................................................................................................................................248
6.2.2.3 Create/Edit Packet Filter Rules......................................................................................................................................................................................249
6.2.3 Content Filter ......................................................................................................................................................................................250
6.2.3.1 Content Filter Scenario .................................................................................................................................................................................................251

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6.2.3.2 Content Filter Settings .................................................................................................................................................................................................. 251
6.2.3.3 Create/Edit Content Filter Rules ...................................................................................................................................................................................252
6.2.4 MAC Control........................................................................................................................................................................................253
6.2.4.1 MAC Control with Black List Scenario ...........................................................................................................................................................................254
6.2.4.2 MAC Control Settings....................................................................................................................................................................................................254
6.2.4.3 Create/Edit MAC Control Rules.....................................................................................................................................................................................255
6.2.5 Application Filter .................................................................................................................................................................................256
6.2.5.1 Application Filter Scenario ............................................................................................................................................................................................256
6.2.5.2 Application Filter Settings .............................................................................................................................................................................................256
6.2.5.3 Create/Edit Application Filter Rules ..............................................................................................................................................................................257
6.2.6 IPS .......................................................................................................................................................................................................259
6.2.6.1 IPS Scenario ..................................................................................................................................................................................................................259
6.2.6.2 IPS Settings ...................................................................................................................................................................................................................259
6.2.6.3 Create/Edit IPS Rules ....................................................................................................................................................................................................260
6.2.7 Options................................................................................................................................................................................................262
6.2.7.1 Enable SPI Scenario.......................................................................................................................................................................................................262
6.2.7.2 Allow Ping from WAN & Remote Administrator Hosts Scenario ...................................................................................................................................262
6.2.7.3 Firewall options ............................................................................................................................................................................................................ 263
6.2.7.4 Edit Access Rules...........................................................................................................................................................................................................263
6.3 Authentication................................................................................................................................................................................................264
6.3.1 Captive Portal......................................................................................................................................................................................264
6.3.2 MACAuthentication ............................................................................................................................................................................268
6.3.2.1 MAC Authentication settings ........................................................................................................................................................................................268
6.3.2.2 Create/Edit User List .....................................................................................................................................................................................................269
7Administration..................................................................................................................................................................... 271
7.1 Configure & Manage.......................................................................................................................................................................................271
7.1.1 Command Script..................................................................................................................................................................................271
7.1.1.1 Supported configuration content..................................................................................................................................................................................272
7.1.1.2 Configuration via Linux ................................................................................................................................................................................................. 273
7.1.1.3 Plain Text System Configuration with Telnet ................................................................................................................................................................273
7.1.2 TR-069 .................................................................................................................................................................................................274
7.1.2.1 Scenario - Managing deployed gateways through an ACS Server..................................................................................................................................275
7.1.2.2 TR-069 settings .............................................................................................................................................................................................................276
7.1.3 SNMP...................................................................................................................................................................................................277
7.1.3.1 SNMP Management Scenario .......................................................................................................................................................................................278
7.1.3.2 SNMP settings...............................................................................................................................................................................................................280
7.1.3.3 Enable SNMP ................................................................................................................................................................................................................280
7.1.3.4 Create/Edit Multiple Communities ...............................................................................................................................................................................281
7.1.3.5 Create/Edit User Privacy ...............................................................................................................................................................................................282
7.1.3.6 Create/Edit Trap Event Receiver ...................................................................................................................................................................................284
7.1.3.7 Edit SNMP options ........................................................................................................................................................................................................286
7.1.4 Telnet with CLI settings .......................................................................................................................................................................286
7.1.4.1 Enable Telnet with CLI ..................................................................................................................................................................................................287
7.1.4.2 Password management ................................................................................................................................................................................................288
7.2 System Operation ...........................................................................................................................................................................................289
7.2.1 Password & MMI.................................................................................................................................................................................289
7.2.1.1 Change Password..........................................................................................................................................................................................................289
7.2.1.2 Manage access settings ................................................................................................................................................................................................289
7.2.2 System Information.............................................................................................................................................................................290
7.2.3 System Time........................................................................................................................................................................................291
7.2.3.1 Time Server method .....................................................................................................................................................................................................291
7.2.3.2 Manual method ............................................................................................................................................................................................................292
7.2.3.3 Time Server method .....................................................................................................................................................................................................293
7.2.3.4 Cellular Module method ...............................................................................................................................................................................................293
7.2.4 System Log ..........................................................................................................................................................................................294
7.2.4.1 View & Email buttons ...................................................................................................................................................................................................295
7.2.4.2 Web Log List window ....................................................................................................................................................................................................295
7.2.4.3 Web Log Type Category ................................................................................................................................................................................................296

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7.2.4.4 Email Alert ....................................................................................................................................................................................................................296
7.2.4.5 Syslogd..........................................................................................................................................................................................................................297
7.2.4.6 Log to Storage...............................................................................................................................................................................................................297
7.2.5 Backup & Restore................................................................................................................................................................................298
7.2.5.1 FW Backup & Restore ...................................................................................................................................................................................................298
7.2.5.2 MCU Firmware Info ...................................................................................................................................................................................................... 299
7.2.6 Reboot & Reset ...................................................................................................................................................................................300
7.3 FTP..................................................................................................................................................................................................................301
7.3.1 FTP Server Configuration.....................................................................................................................................................................302
7.3.1.1 Enable SFTP Server .......................................................................................................................................................................................................303
7.3.2 User Account.......................................................................................................................................................................................304
7.3.2.1 View/manage User Accounts ........................................................................................................................................................................................304
7.3.2.2 Manage User Accounts ................................................................................................................................................................................................. 304
7.3.2.3 Add User Accounts........................................................................................................................................................................................................ 304
7.4 Diagnostic .......................................................................................................................................................................................................305
7.4.1 Packet Analyzer ...................................................................................................................................................................................305
7.4.1.1 Configure the Packet Analyser ......................................................................................................................................................................................305
7.4.1.2 Packet Capture Filters...................................................................................................................................................................................................307
7.4.2 Diagnostic Tools ..................................................................................................................................................................................308
8Service................................................................................................................................................................................. 310
8.1 Cellular Toolkit................................................................................................................................................................................................310
8.1.1 Data Usage ..........................................................................................................................................................................................310
8.1.1.1 3G/4G Data Usage Profile List.......................................................................................................................................................................................311
8.1.1.2 Create / Edit 3G/4G Data Usage Profile ........................................................................................................................................................................ 312
8.1.2 SMS .....................................................................................................................................................................................................313
8.1.2.1 SMS Configuration ........................................................................................................................................................................................................313
8.1.2.2 SMS Summary............................................................................................................................................................................................................... 313
8.1.2.3 New SMS ......................................................................................................................................................................................................................314
8.1.2.4 SMS Inbox List...............................................................................................................................................................................................................314
8.1.3 SIM PIN................................................................................................................................................................................................315
8.1.3.1 SIM PIN Configuration ..................................................................................................................................................................................................316
8.1.3.2 Unlock with a PUK Code................................................................................................................................................................................................317
8.1.3.3 Enable / Change PIN Code ............................................................................................................................................................................................317
8.1.4 USSD....................................................................................................................................................................................................319
8.1.4.1 USSD Configuration ......................................................................................................................................................................................................320
8.1.4.2 Create / Edit USSD Profile .............................................................................................................................................................................................321
8.1.4.3 USSD Request and Response ........................................................................................................................................................................................321
8.1.5 Network Scan ......................................................................................................................................................................................322
8.1.5.1 Network Scan Setting....................................................................................................................................................................................................322
8.1.5.2 Configuration................................................................................................................................................................................................................322
8.2 Event Handling................................................................................................................................................................................................323
8.2.1 Configuration ......................................................................................................................................................................................324
8.2.1.1 Enable Event Management...........................................................................................................................................................................................324
8.2.1.2 Enable SMS Management.............................................................................................................................................................................................325
8.2.1.3 SMS Configuration ........................................................................................................................................................................................................325
8.2.1.4 Create / Edit SMS Account ............................................................................................................................................................................................325
8.2.1.5 SMS Account Configuration ..........................................................................................................................................................................................325
8.2.1.6 Create / Edit Email Service Account ..............................................................................................................................................................................326
8.2.1.7 Create / Edit Digital Input (DI) Profile Rule....................................................................................................................................................................327
8.2.1.8 Create / Edit Digital Output (DO) Profile Rule ...............................................................................................................................................................327
8.2.2 Managing Events.................................................................................................................................................................................328
8.2.3 Notifying Events ..................................................................................................................................................................................331
8.3 Location Tracking............................................................................................................................................................................................333
8.3.1 GNSS....................................................................................................................................................................................................334
8.3.1.1 Enable Location Tracking .............................................................................................................................................................................................. 336
8.3.1.2 Create / Edit Remote Host ............................................................................................................................................................................................337
8.3.2 Track Viewer........................................................................................................................................................................................338

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8.3.2.1 Setup Google Maps API Key ..........................................................................................................................................................................................338
8.4 Power Control.................................................................................................................................................................................................340
8.4.1 Ignition Sense......................................................................................................................................................................................340
Appendices...................................................................................................................................................................................... 343
Appendix A –Table of Figures.......................................................................................................................................................................................343
Appendix B –Table of Tables........................................................................................................................................................................................350
Appendix C –Wi-Fi Performance Measurement Results ..............................................................................................................................................355
Appendix D –Open Source Software Disclaimer ..........................................................................................................................................................356
Appendix E –Safety and product care..........................................................................................................................................................................356

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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-400 Series
Router.
Target audience
This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-400 Series Router, please confirm that you have the following:
An electronic computing device with a working Ethernet network adapter and a web browser such as Internet Explorer®,
Mozilla Firefox® or Google Chrome™.
Notation
The following symbols are used in this user guide:
Note –The following note provides useful information.
Important –The following note requires attention.
Warning –The following note provides a warning.

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1Product introduction
1.1 Package contents
1 x NTC-400 Series Router
2 x 2.4GHz/5GHz Wi-Fi antennas
1 x 8-way terminal connector
2 x Mounting brackets
4 x Mounting bracket screws
1 x Quick start guide
1.2 Device overview
1.2.1 Interfaces
Figure 1 –Interfaces (Front)
No.
Description
Notes
1
USB Type A port
Connect a USB storage device.
2
SIM A and SIM B slots
Insert SIM cards into the SIM slots to use a cellular network. When two SIM cards are
inserted, you can configure one to operate as primary and the other as a backup (failover).
3
Reset button
Used to reset the device to factory default settings. Hold the reset button down for 6
seconds, then release it to reboot the device with the factory default settings.

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Figure 2 –Interfaces (Rear)
No.
Description
Notes
1
CELL1 Main Socket
Connect one of the 3G/LTE Antennas here. If only using a single antenna,
ensure that it is connected to this port.
2
Power Terminal Block
The Power Terminal Block provides the following ports:
•PWR (Power) –Supports 9V –36V DC power input.
•GND (Ground) –Terminal for ground wire connection.
•IGN (Ignition) –Terminal used to connect to the ignition sense wire
of a vehicle.
•DI-1 (Digital Input 1)
oTrigger voltage (high) –5V - 30V
oTrigger voltage (low) –0V - 2.0V
•DI-2 (Digital Input 2)
oTrigger voltage (high) –5V - 30V
oTrigger voltage (low) –0V - 2.0V
•DO (Digital Output)
oVoltage (Relay mode) –Depends on external device,
maximum voltage is 30V.
oMaximum current –1A.
•TX (Transmit) –Provides serial (RS-232) connectivity.
•RX (Receive) - Provides serial (RS-232) connectivity.
3
2.4GHz/5GHz Wi-Fi Antenna
Socket
Connect the Wi-Fi Antennas here.
4
WAN/LAN1 Port
Auto MDI/MDIX RJ45 Port to connect local devices or an upstream
network when the port is set to WAN mode.
5
LAN2 Port
Auto MDI/MDIX RJ45 Port to connect local devices.
6
LAN3 Port
Auto MDI/MDIX RJ45 Port to connect local devices.

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No.
Description
Notes
7
CELL1 AUX Socket
Connect one of the 3G/LTE Antennas here.
8
GPS Antenna Socket
Connect the included GPS antenna to this socket.
Table 1 –Interfaces (Rear)
1.2.2 LED indicators
LED Icon
Status
Description
GPS
Off
GNSS function is disabled.
On
Location is fixed.
Flashing
Fixing location.
PWR
Off
Device is powered off or is in standby mode.
On
Device is powered on.
Flashing one per second
Device is in “Delay off” mode.
Fast flashing
Firmware upgrade in process or device is in recovery mode.
2.4G
Off
2.4GHz Wi-Fi is disabled.
On
2.4GHz Wi-Fi is enabled.
Fast flashing
Data is being transmitted via the 2.4GHz Wi-Fi network.
5G
Off
5GHz Wi-Fi is disabled.
On
5GHz Wi-Fi is enabled.
Fast flashing
Data is being transmitted via the 5GHz Wi-Fi network.
SIM A
Off
No SIM inserted or the SIM slot is not being used for a 3G/4G connection.
On
SIM card is inserted and being used for a 3G/4G connection.
SIM B
Off
No SIM inserted or the SIM slot is not being used for a 3G/4G connection.
On
SIM card is inserted and being used for a 3G/4G connection.
HIGH
On
3G/4G signal strength is at a high level.
LOW
On
3G/4G signal strength is at a low level.
WAN/
LAN1-3
On
Ethernet connection established on the corresponding LAN/WAN port.
Flashing
Data is being transmitted or received on the port.
Table 2 –LED indicators

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1.3 Installation
1.3.1 System requirements
Before beginning with the installation of your router, please ensure that you have the following:
An RJ45 Ethernet cable
An active 3G/4G SIM card (two SIM cards if you plan to use the SIM failover feature)
An IEEE 802.11b/g/n/ac wireless client
A computer with a:
Windows, Mac OS or Linux-based operating system
10/100/1000 Ethernet adapter on a PC for configuration
Web browser such as Internet Explorer, Google Chrome, Mozilla Firefox or Safari
1.3.2 Hardware installation
1.3.2.1 Important notes on installation
Warning:
•The NTC-400 Series Router may be powered by a DC12V or DC24V car system. If the router is not installed in a vehicle, we
recommend using a DC12V/2A power adapter to power the unit.
•The surface temperature of the metallic enclosure can be very hot, especially after long periods of operation. Before
attempting to perform any physical maintenance to the unit, power it down and allow some time for it to cool.
•Do not attempt to service the unit yourself. If repairs are required, contact your sales representative.
1.3.2.2 Mount the unit
Using an appropriately sized screwdriver, attach the two mounting brackets to the sides of the device with the provided
screws as shown below:
1.3.2.3 Insert the SIM card(s)
Warning –Before changing or inserting a SIM card, ensure that the unit is powered OFF.
Note: SIM B is disabled on units purchased through Telstra. On these units, insert the SIM card into slot A.
1Using an appropriately sized screwdriver, remove the two screws from the SIM card cover on the front panel of the
device.

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2Insert the SIM card(s) into the SIM slots as illustrated below.
3To eject an inserted SIM, push it in again.
4After the SIM card(s) have been inserted, screw the SIM card cover back into place.
1.3.2.4 Connecting power
The NTC-400 Series Router accepts DC power in the range of 9 V to 36 V. Follow the picture below to ensure that the power
source is connected with the correct polarity.
Figure 3 –Power pins on terminal block
1.3.2.5 Connecting digital input/output devices and ignition
There are two digital input pins, one digital output pin and an ignition pin. Refer to the picture below to ensure that the pins
are correctly connected.
Figure 4 –Digital input, digital output and ignition pins on terminal block

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1.3.2.6 I/O specifications
The table below lists the voltage specifications of the digital input and output ports.
Mode
Specification
Digital Input (DI-1 and DI-2)
Trigger voltage (high)
Logic level 1: 5 V to 30 V
Normal voltage (low)
Logical level 0: 0 V to 1.0 V
Digital Output (DO)
Voltage (Relay mode)
Logic level 1: Depends on external device.
Maximum voltage is 36 V.
Logic level 0: Floating, External pull-down resister
(10 K Ohm, ½ W) is required.
Note DO power is relayed from the “PWR” pin
on the 8-pin terminal block connector.
Maximum current
1 Amp @ 12 V, or 0.33 Amp @ 36 V
Table 3 –I/O specifications
1.3.2.7 Connecting serial devices
The NTC-400 Series Router features one RS-232 serial port with RX and TX signals located on the terminal block as shown
below.
Figure 5 –Serial pins on terminal block
1.3.2.8 Connecting to the network via Ethernet
The NTC-400 Series Router provides three RJ-45 10/100/1000 Mbps Ethernet ports with auto-MDIX. WAN/LAN1 may be used
as either a LAN port or a WAN port. By default, it is configured as a LAN port. See the WAN & Uplink section for details on
configuring a WAN connection.

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1.4 Logging on to the web interface
When all components have been connected, the unit has been powered up and the client PC is connected either by Ethernet
or Wi-Fi, you can access the web interface for configuration of the NTC-400 Series Router. To access the web interface:
1Open a web browser and navigate to: http://192.168.20.1
Figure 6 –NTC-400 Series Router Login screen
2When prompted, enter the username and password printed on the back cover of the Quick Start Guide and on the
label affixed to the bottom of the device, then press the Login button.
The web interface is displayed.
Note –We highly recommend that you secure the Wi-Fi networks upon initial installation and change the password used to access
the web interface.
2Status
2.1 Dashboard
The Device Dashboard window shows the current status in graph or tables for quickly viewing the operation status of the
router. They are the System Information, System Information History, and Network Interface Status.
From the menu on the left, select the Status > Dashboard > Device Dashboard tab.
System Information Status
The System Information screen shows the device Up-time and the resource utilization for the CPU, Memory, and Connection
Sessions.

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Figure 7 –System Information
System Information History
The System Information History screen shows the statistic graphs for the CPU and memory.
Figure 8 –System Information History displays
Network Interface Status
The Network Interface Status screen shows the statistic information for each network interface of the gateway. The statistic
information includes the Interface Type, Upload Traffic, Download Traffic, and Current Upload / Download Traffic.