NetComm NTC-6000 SERIES User manual

NetComm NTC-6000 CallDirect Series
HSPA Cellular Routers
Quick Start Guide
NetComm Commercial

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NetComm Commercial
Quick Start Guide
Thank you for choosing an industrial HSPA Cellular Router of NetComm’s
NTC-6000 CallDirect Series.
This guide covers the models NTC-6908, NTC-6909 and NTC-6900
(collectively referred to in this document as the NTC-6000 series). This guide
will provide a series of step by step
instructions to ensure the conguration of your Cellular Router goes as
smoothly as possible.
Firstly please check that you have received all the items in your package.
No. Description
1NTC-6000 Series HSPA Cellular Router
1Crossover Ethernet Cable
1Power Supply Unit
2Antennas
1Quick Start Guide
Overview of LEDs

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Overview of Indicator Lights
LED Display Description
POWER (red) Solid ON The red Power LED indicates correct power is
applied to the DC power input jack.
Tx Rx (amber) Solid ON The amber LED will light upon data being sent to or
received from the cellular network.
DCD (green) Solid ON The amber Carrier Detect LED illuminates to indicate
a Data connection.
Service Type (green) The green LED will illuminate when cellular network coverage is
detected.
Solid ON 3G: indicates UMTS/HSPA available coverage
Blinking EDGE: indicates EDGE available coverage
Off 2G: indicates GSM/GPRS available coverage only.
RSSI (green) This green LED indicates the Received Signal Strength. There are
three possible states that the RSSI LED can operate in, based upon
signal level.
Solid ON STRONG - Indicates the RSSI level is -86dBm, or
greater
Flashing
once per
second
MEDIUM - Indicates the RSSI level is -101dBm and
–86dBm, (medium)
Off POOR - Indicates the RSSI level is less than
-101dBm (poor)

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Overview of the Cellular Router Interfaces
5 Indicator LEDs
Indicate visually the activities
and connection state for
power, service type, data
traffic, data carrier
Receive Diversity
Antenna Socket
SMA Female
Serial RS-232 Port
Connecting to a terminal using a
DE-9 cable
Ethernet Port
Connect to a terminal
using RJ45 cable or a
number of terminals
through a hub or
network router
Reset Button
Resetting the router to
factory default values
SIM Card Reader
For insertion and
removal of SIM Card
2-Way Captive Power Terminal Block
Power terminal block and the wide voltage
range of 8-28V DC simplify the installation
in different industrial environments
Main Antenna Socket
SMA Female

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NetComm CallDirect Series - NTC-6000 Series
Overview of the Cellular Router Interfaces
5 Indicator LEDs
Indicate visually the activities
and connection state for
power, service type, data
traffic, data carrier
Receive Diversity
Antenna Socket
SMA Female
Serial RS-232 Port
Connecting to a terminal using a
DE-9 cable
Ethernet Port
Connect to a terminal
using RJ45 cable or a
number of terminals
through a hub or
network router
Reset Button
Resetting the router to
factory default values
SIM Card Reader
For insertion and
removal of SIM Card
2-Way Captive Power Terminal Block
Power terminal block and the wide voltage
range of 8-28V DC simplify the installation
in different industrial environments
Main Antenna Socket
SMA Female

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Overview of Cellular Router Interfaces
Field Description
Main Antenna Socket SMA Female
Receive Diversity Antenna
Socket
SMA Female
Serial RS-232 Port For connecting to a terminal using a DE-9 cable.
5 Indicator LEDs Indicate visually the activities and connection state for power,
service type, data trafc, data carrier connection and network
signal strength.
2-Way Captive Power
Terminal Block
Power terminal block and the wide voltage range of 8-28V DC
simplify the installation in different industrial environments
Reset Button Resetting the router to factory default values
Ethernet Port For direct connection to your device or number of devices
through a hub or network router.
SIM Card Reader For insertion and removal of SIM Card
Conguring your Router
You will need the following hardware components to set up the Cellular
Router:
Power Supply (8-28VDC)
Ethernet cable
Laptop or PC
Active SIM card
The router is primarily managed via web interface. It may also be congured
via the units serial (V.24) port using “AT” (V.250) commands, this method of
operation is further detailed in the user guide.
Before you power up the Cellular Router, please insert an active SIM card.

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Step One: Inserting the SIM card
Press the SIM Eject button to eject SIM card bay. Make sure the SIM card is
inserted correctly by inserting the SIM the gold side facing down on the SIM
card bay and in the direction as shown below:
Insert
SIM card
Press the SIM
Eject button
Step Two: Setting up the Cellular Router
Install the supplied antennas to the Cellular Router by screwing them onto
the antenna connectors. Connect the power adapter to the mains and plug
the output into the power jack of the router.
The green Power LED on the panel should illuminate.

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Step Three: Preparing your computer
Connect one end of the supplied Ethernet cable into a LAN Ethernet port
of your router. Connect the other end of the cable into the LAN port of your
computer. Congure your PC’s Ethernet interface to be dynamically assigned
an IP address by doing the following:
Conguring your Network Adapter in Windows
Follow the path Start -> Control Panel -> Network Connections. Right
click Local Area Connection and select Properties to open the
conguration dialogue box of Local Area Connection as below:

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NetComm CallDirect Series - NTC-6000 Series
Find and click Internet Protocol (TCP/IP) from the protocol list box and
then click the Properties button The TCP/IP. Conguration window will pop
up as illustrated below.
Under General tab, select radio button Obtain an IP address automatically
and Obtain DNS server address automatically.
Then press OK button to close TCP/IP conguration window.
Press the Close button to complete the computer preparation for the
Cellular Router.

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Step Four: Accessing your Router’s conguration pages
Furthermore, there are two system management accounts for maintaining
the system, root and admin, and each of which will have slightly different
levels of management capabilities.
The root manager account is empowered with full privilege while the admin
manager (administrator) can manage all settings of the Cellular Router
excepts functions like Firmware Upgrade, Device Conguration Backup and
Restore and Reset Cellular Router to factory default.
To login to the Cellular Router in root manager mode, please use the
following login details:
http://192.168.20.1
Username: root
Password: admin

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Enter the address below in your web browser and connect. The username
and password are dened below.
Whenever you make changes please refresh your web pages to prevent
errors due to caching of web pages.
http://192.168.20.1
Username: admin
Password: admin
Below illustrates the steps required to access the Cellular Router’s web
browser:
1. Open your web browser (e.g.Internet Explorer/Firefox/Safari) and
navigate to http://192.168.20.1/
2. Click Login and type admin in the Username and Password elds.
Then click on Submit.

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Step Five: Unlocking the SIM
If the SIM card is locked you will need to unlock it with a PIN provided with
your SIM card.
You can nd out if the SIM is locked by viewing the SIM Status on the Home
page:
If the SIM Status is ENTER PIN as above then do the following:
Click on the “Security” Link on the left

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When you click on the ‘Security’ link you should see the following message:-
Click OK
Next, enter the PIN code and conrm the PIN code. Then click Save.
Step Six: Connect to the Cellular Network
This section describes how to set up the Cellular Router to initiate a wireless
WAN connection.
There are 2 different ways to set up a wireless WAN connection via PPP:
Initiating the PPP Connection directly from the Cellular Router acting
as the PPP Client (most common).
Initiating the PPP Connection from a different PPP client
(i.e. laptop or router) with the Cellular Router running in PPPoE
mode. This mode is used for example, when you also have an ADSL
connection present such that if the Wireless connection on the
Cellular Router fails then the ADSL router can be used as backup.
This method is not documented in this quick start guide.

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Now Click on the link and the Home Status page should look as
below with SIM Status OK:

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Initiating a PPP Connection from the Cellular Router
The status page of Cellular Router Setup will now be displayed as below.
The PPP status on the page should be DISABLED network (as indicated by
the large arrow) as your new device is not yet congured to connect to the
cellular network.
Click the Internet Settings > WWAN (3G) link on top panel of the screen to
open the Connection web page.

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To Connect Using A Connection Prole
The Cellular Router proles allow you to congure the settings that the router
will use to connect to the cellular network.
First examine the list of congured proles
Select the prole that you wish to connect to make sure that the APN name
eld is correct. This is very important.
Click Auto Connect Enable
Click Save
From now on, Auto Connect will keep remain enabled and the router will
automatically connect unless you come back to this page and disable it.

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To Conrm Successful Connection
Now click on the link to return to the status page. Please pay close
attention to PPP eld on the page. PPP Status should be UP. PPP IP
Address shows the current IP address that the network has allocated for the
Cellular Router.
Congratulations - your new NetComm NTC-6000
CallDirect Series Router is now ready to use!
For more detailed information on the conguration and activation of other
features, please visit our website www.netcomm.com.au and download the
user guide.

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Product Warranty
NetComm products have a standard 12 months warranty from date of
purchase. However some products have an extended warranty option,
via registering your product online at the NetComm website www.
netcommlimited.com.
Technical Support
If you have any technical difculties with your product, please refer to the
support section of our website.
www.netcomm.com.au/support
Note: NetComm Technical Support for this product only covers the basic installation and features
outlined in the Quick Start Guide. For further information regarding the advanced features of
this product, please refer to the conguring sections in the User Guide or contact a Network
Specialist.
NetComm Commercial
NETCOMM LIMITED Head Ofce
PO Box 1200, Lane Cove NSW 2066 Australia
P: 02 9424 2070 F: 02 9424 2010
E: [email protected]
W: www.netcommlimited.com.