NetComm Freshtel NB9 User manual

2 NB9/NB9W ADSL2+ VoIP Router
YML789 Rev1
Contents
Overview ............................................................................................................ 3
NB9/NB9W Package Contents ........................................................................... 4
Selected terminology used in this manual .......................................................... 5
Minimum System Requirements: ...................................................................... 6
Do I need a micro filter? .................................................................................. 7
Filters and Multi-purpose Gateways ................................................................... 7
Getting to Know the NB9/NB9W ............................................................................ 8
LED Indicators ............................................................................................... 8
Default Settings ........................................................................................... 10
Restore Factory Default Setting ...................................................................... 11
Connecting the NB9/NB9W ................................................................................ 12
1. Connecting the Cables ............................................................................... 13
2. Establishing an ADSL connection via PPPoE ................................................... 14
3. Establishing your Wireless Connection (for NB9W only) .................................. 16
4. Setting up your VoIP account ...................................................................... 17
Appendix A: Glossary ......................................................................................... 20
Appendix B: Cable Information ............................................................................ 28
Appendix C: Registration and Warranty Information .............................................. 30
VERY IMPORTANT NOTE:
The NB9/NB9W is equipped with an automatic ‘back-up’ telephone line
which will connect you to the emergency operator when 000 is dialled on
the handset. For this feature to function correctly, you need a functioning
telephone line and that line needs to be correctly connected to the
NB9/NB9W’s line port. NetComm will not be liable to any person for any
expenses, losses, damages or costs if the emergency operator cannot
be reached for any reason beyond NetComm’s control, including but not
limited to the non-existent or incorrect connection of the telephone line
to the NB9/NB9W; faults in line cords, plugs or other cabling/exchange
faults; lightning strikes disabling the NB9/NB9W line circuits; the user
disabling the LifeLine support in the NB9/NB9W advanced features;
problems with the user’s handset or damage caused to the NB9/NB9W
by it; the user not having a valid account with the telephone service
providers for a regular telephone service; and the ‘000’ service being
congested or not operational.

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Overview
Thank you for purchasing the NetComm NB9/NB9W ADSL2+ VoIP Router. NetComm is proud to
introduce this entirely new class of all-in-one device incorporating ADSL2+, VoIP and Wireless in
a single compact unit. The NB9/NB9W is truly a ‘broadband communications gateway’ that, when
attached to the appropriate ISP services, will enable multiple broadband communications streams to
run concurrently into your home or office. Data and voice services can be delivered and distributed
to multiple PCs at the same time, while the gateway can be managed via ‘Quality of Service’ (QoS)
controls to ensure that priority is given to voice traffic, or to the traffic of your choice.
The VoIP ‘terminal adaptor’ capability enables you to connect existing telephones to the device
to make inexpensive or free VoIP phone calls to any destination, while simultaneously providing
internet connectivity for multiple computers.
Let’s look at some of the capabilities offered by the NB9/NB9W in brief:
ADSL Broadband The NB9/NB9W offers the next generation of
broadband ADSL technology with ADSL2/2+, which
boosts ADSL’s performance significantly, improves
interoperability, and supports new applications,
services and deployment conditions.
VoIP The NB9/NB9W connects one or two analogue
telephones to a VoIP service as well as providing a
through connection for your existing landline. The
two Phone (FXS) ports even allow two separate VoIP
numbers with a VoIP Service Provider (VSP). The
PSTN Line (FXO) port provides telephone back-up
should your VSP or ADSL services or power to the
NB9/NB9W fail.
Wireless (NBW only) In addition to fast, standard 802.11g-based wireless,
the NB9W incorporates Broadcom’s state-of-the-
art XPress and Afterburner technology to radically
improve the performance of wirelessly-connected
devices.
QoS With the addition of bandwidth-hungry applications
to the SOHO/Home network the NB9/NB9W has
not overlooked one of the most important features
for a home Internet gateway – Quality of Service
(QoS) The QoS implementation in the NB9/NB9W
is extremely sophisticated allowing you to prioritise
data on your network according to rules you make.

4 NB9/NB9W ADSL2+ VoIP Router
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NB9/NB9W Package Contents
Your NB9/NB9W contains the following items:
• Power Supply
• 2 x RJ11 ADSL Line Connection Cable
• RJ4 Cat 5 Ethernet cable
• Installation CD
• Package Contents List and Quick Start Guide
• NB9 OR NB9W Broadband Communications
Gateway (both models shown)

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Selected terminology used in this manual
POTS A telephone line used for a standard phone-line and service will be
referred to as POTS (=Plain Old Telephone Service)
Pass-through Line The line that connects the NB9/NB9W to a POTS line may be
referred to as a pass-through line
RJ11 Telephone cables may be referred to as RJ11 which is the format of
the connection plug used for telephones
Ethernet Local area network traffic will be carried by standard Category 5
cable referred to as Ethernet
RJ45 Ethernet cables may also be referred to as ‘RJ45’ which is the format
of the connection plug used for network devices
LAN Local Area Network
WLAN Wireless Local Area Network
VSP VoIP Service provider
For further terminology, see the Glossary appendix.

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Minimum System Requirements:
Different aspects of the NB9/NB9W have different requirements, so let’s look at them in turn. We’ll
start with your computer, which ought to match the following requirements if you are to enjoy the
benefits of a high-speed ADSL connection and use of VoIP and Wireless Networking.
PC Requirements:
• Any computer running Windows 98/2000/Me/XP or Macintosh OSX
• Ethernet or Wireless Network card
• CD-ROM drive
• Web browser e.g.
• Internet Explorer 5.1 (or better)
• Netscape Navigator
• Mozilla FireFox 1.0.4
ADSL Requirement:
• ADSL broadband connection to an ISP (Internet Service Provider)
• ADSL Splitter/Filter (see below for details)
Note: Connection at ADSL2 or 2+ rate depends on the service offered by your
ISP; the device will operate at standard ADSL rates in the absence of the
2 or 2+ service. Consult your ISP for details.
VoIP Requirements:
• One or two telephone handsets for VoIP service
Note: The NB9/NB9W serves as an Analogue Terminal Adaptor so any touch-
tone phone may be used for VoIP services.
• Account with a VoIP Service Provider (VSP) including relevant account details
Wireless Requirements (for NB9W only):
• Wireless Network Interface Card (NIC) for each intended computer

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Do I need a micro filter?
Micro filters are used to prevent interference between phones and fax machines, and your ADSL
service. If your ADSL-enabled phone line is being used with any equipment other than your ADSL
Modem then you will need to use one Micro filter for each phone device in use. Telephones and/or
facsimiles in other rooms that are using the same line will also require Microfilters. The following
diagram gives an example of connecting your ADSL Modem/ Router using a Microfilter. A suitable
Microfilter can be purchased from NetComm or your Service Provider, if required.
A central splitter may be installed with your ADSL service or when your current phone line is
upgraded to ADSL. If your telephone line is already split you will not need to use a Microfilter on
each device.- Check with your ADSL or phone service provider if you are unsure as to whether a
splitter is installed at your premises.
Filters and Multi-purpose Gateways
The multi-purpose ADSL/VoIP gateway uses a different filter configuration to an ADSL modem/
router. With the NB9/NB9W, an in-line splitter is placed between a non-filtered telephone outlet
and the NB9/NB9W. One RJ11 cable is then connected from the splitter’s ‘Line’ port TO the NB9/
NB9W LINE port. Another is connected from the splitters ‘ADSL’ port to the NB9/NB9W ADSL
port. This is to allow the ‘pass-through’ line to connect via the POTS if necessary.
If the premises into which the NB9/NB9W is to be used already has a central line-splitter installed,
then one line should be connected from the LINE port of the NB9/NB9W to an unfiltered, POTS
telephone point, and another line should be connected from the ADSL port to and ADSL-ready
telephone point.

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Getting to Know the NB9/NB9W
It is recommended that you take a moment to acquaint yourself with
the indicator lights, ports and default settings of the
NB9/NB9W prior to commencing
with installation.
LED Indicators
LED Colour Mode Function
POWER Green On The router is powered up
Off The router is powered down
ADSL Green On The ADSL Link is established
Off The ADSL Link is not
established
Green Blink The ADSL line is training or
traffic is passing through
LINE Green On FXO (Pass through) Line is off
hook
Off FXO Line is on hook
PHONE1 Green On FXS (VoIP) Phone 1 is off hook
Off FXS Phone 1 is on hook
PHONE2 Green On FXS Phone 2 is off hook
Off FXS Phone 2 is on hook
LAN 1x ~4x Green On Ethernet link is established
Off Ethernet link is not established
Green Blink Data transmitting/receiving over
Ethernet
NB9W only
WLAN Green On Wireless module is ready
Off Wireless module is not installed
Green Blink Data transmitting/receiving over
Wireless
WLAN ACC Not currently operational Available in a future release

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Back Panel Ports
Port Name Function
WLAN ACC (for NB9W only) Not operational. Will be available in a future release.
Antenna (for NB9W only) Wireless LAN antenna.
4 x LAN 4 x 10/100 Base-T Ethernet jack (RJ-45) to connect
to your Ethernet Network card or Ethernet Hub /
Switch.
ADSL Telephone jack (RJ-11) to connect to your Telephone
Wall Socket (ADSL line).
Line Telephone jack (RJ-11) to connect to your Telephone
Wall Socket (note you will require an in-line splitter
to split your telephone line if one wall point is used
for both your ADSL and telephone service).
Power Connect the power adaptor that comes with your
NB9/NB9W.
Reset Reset button. Depress for 10 seconds to return your
NB9/NB9W to its default settings.
On / Off Switch to power on / off your NB9/NB9W

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Default Settings
The following are the default LAN (Local Area Network), WAN (Wide Area Network) and WLAN
(Wireless LAN) settings.
LAN (Management)
• Static IP Address: 192.168.1.1;
• Subnet Mask: 255.255.255.0;
• Default Gateway: blank;
WAN (Internet)
• Empty: Once you have run through ‘ADSL Quick Setup’ you will have a saved WAN
connection;
• Default connection type: PPPoE (most common for Australian ISPs);
• VPI / VCI: 8 / 35;
Modem Access
• Username: admin
• Password: admin