NetComm Smart Hub 4G User manual

NetComm Smart Hub 4G
Quick Start Guide

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Setting up your Smart Hub
Getting started
Important Notice about your SIM Card: Your SIM card is designed to only
work with your Smart Hub and is locked to this one device. If you insert your
SIM into another device you will not be able to access the internet.
If your SIM card was not activated & inserted into your Smart Hub at your point
of purchase, please call TELUS Customer Care at 1-866-558-2273 to activate
it now. To insert it into your Smart Hub see step 2 below.
1. Attach the supplied antenna in a
clockwise direction, to the port
marked 4G Antenna.
2. If your activated SIM card was not inserted into your Smart Hub by your
point of purchase insert it now into the SIM card port (until you hear a click).
4G Antenna port
Smart Hubantenna
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3. Connect the power adapter to the power port,
and plug into the wall socket. The power LED on
the side of the Smart Hub will stop flashing once
the Smart Hub is ready, approximately 60 seconds.
The Smart Hub will be connected to the Internet
when the 4G LED light on the side of the unit is blue.
4. For voice calls, connect a standard analog telephone to
the Line 1 port using the grey telephone cable provided.
Please note: Fax machines are not supported by the Smart Hub.
SIM card port
Smart Hub
SIM
card
power port
Smart Hub
power adaptor
Smart Hub
Line 1 port

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Wired Internet Connection
Connecting your device (laptop, computer, other) to the
Internet with an Ethernet cable.
1. Connect the yellow Ethernet cable provided to the LAN port and connect
the other end to your computer.
2. Wait approximately 30 seconds for the connection to establish. The LED
light will be blue on the side of the Smart Hub (it could be solid or flashing).
For additional support with setting up or troubleshooting your
Smart Hub please call TELUS Customer Care at 1-866-558-2273
or visit telusmobility.com/support.
Wireless (Wi-Fi) Internet Connection
Connecting your device (laptop, computer, other)
to the Internet.
Follow these simple steps to set-up a wireless (Wi-Fi) connection to your
Smart Hub:
Important note: Please refer to the Wireless Security Card that is included in
the box for connecting Wi-Fi devices. It contains the Wireless Network Name
(SSID) and your Wireless Security Key (Password). This information is also
located on the bottom of the Smart Hub unit.
1. Ensure Wi-Fi is enabled on your device (computer/laptop/smartphone/tablet).
2. From your device (laptop, computer, other), select the Wi-Fi icon on your
device and select Available Networks or Scan for Networks Available to
display all available networks within your range.
3. Connect to the network name that matches the Wireless Network
Name (SSID) found on the Wireless Security Card, for example
“TELUS_Smart_Hub_70” 4
Wireless security card
Wireless Network Name (SSID):
Nom du réseau sans fil (SSID):
Wireless Security Key (WPA-PSK):
Clé de sécurité sans fil (WPA-PSK):
Carte de sécurité sans fil
Your Wi-Fi icon may look like one of the following:
Ethernet cable
Desktop or Laptop
Ethernet/LAN port
PC Ethernet /
LAN port symbol
MAC Ethernet /
LAN port symbol
<•••>
Smart Hub
LAN port

Mac
Windows
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4. When prompted for your wireless security settings, enter the Wireless
Security Key (Password) listed on your Wireless Security Card,
please note it is case sensitive.
5. Wait approximately 30 seconds for the connection to establish.
6. You may connect up to 15 Wi-Fi enabled devices. Repeat steps 1 through 5.
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Using your Smart Hub Phone
The Smart Hub offers the ability to make calls via your 4G service. Please
familiarize yourself with the Smart Hub calling features below which are slightly
different from your landline or mobile phone.
Setting up voicemail
1. Dial your 10 digit phone number from the phone connected to your
Smart Hub (not mobile phone or landline), to set-up voicemail.
2. When prompted, set-up your password (between 4 and 15 digits).
3. Once you have set-up your password you will be asked to record your
name and personal greeting.
4. Once you are prompted that voicemail set-up is complete you may hang up
or press *to end the call.
Accessing voicemail
To access your voicemail, dial your 10-digit mobile number.
When prompted, enter your voicemail password.
Using call-waiting
1. When you’re on the phone and receive another phone call, you will hear a
single, soft beep. If you do not take the incoming call, you will hear another
soft beep 10 seconds later.
2. To answer call waiting, press the flash/recall button. You will be connected
to the waiting call.
3. To end the call waiting call and return to the original call press the flash/
recall button or the hook on the phone.
For advanced calling features, please consult the user manual on the
included CD.

Changing your Smart Hub settings
Through the Smart Hub’s web user interface, an online tool, you can configure
and change your Smart Hub’s settings.
To access the web user interface:
1. Open your Web browser and type 192.168.20.1 into the address bar and
press ENTER.
2. Enter your default username and password
username: admin
password: admin
3. The first time you access this tool, you will be prompted to complete a
setup wizard.
4. Consult the user manual included on the CD in your box for specific
information on how to configure and or change your settings such as:
nYour web user interface user name and password
nYour wireless settings (Wireless Network Name (SSID),
Wireless Security Key (Password)
nPort forwarding & other advanced settings.
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