NETGEAR Nighthawk C7000 User manual

Quick Start
Nighthawk
AC1900 WiFi Cable Modem Router
Model C7000
Package Contents
The box contains the following items.
Modem router
Ethernet cable
Power adapter
March 2015
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
Support
Thank you for purchasing this NETGEAR product.
Aer installing your device, locate the serial number on the label of your product and use it to
register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the ocial NETGEAR support resources.
You can get the user manual online at http://downloadcenter.netgear.com or through a link in
the product’s user interface.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non‑NETGEAR trademarks are used for reference purposes only.
Compliance
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit:
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.

2. Connect the power adapter.
Connect the power adapter to the modem router
and plug the power adapter into an electrical outlet.
Wait for the Power LED and the Internet LED
to light solid green.
3. Connect a computer or WiFi device to the
modem router.
To connect with WiFi, use the WiFi network name and
password on the product label.
For a wired connection, use an Ethernet cable to connect a
computer to an Ethernet port on the modem router.
1. Connect a coaxial cable.
Use a coaxial cable that is provided by your
cable company to connect the cable port on the
modem router to a cable wall outlet or a line
splitter.
Note: For Xfinity cable Internet service, Comcast Xfinity
recommends connecting your modem router to a cable
wall outlet.
4. Log in to the modem router.
Launch a web browser.
The modem router menu displays.
If you do not see the modem router menu, enter
http://routerlogin.net or http://192.168.0.1
in the address field of the web browser.
When prompted, enter admin for the user name
and password for the password.
5. Set up your Internet service.
For information about how to set up your Internet
service, see “Set Up Your Internet Service” on
page 6.
Ethernet cable
Modem router
Internet
Power adapter
You can use this diagram to connect your router or follow the detailed instructions in this booklet.

1
Contents
LEDs................................................................................................................................ 2
Install Your Modem Router ....................................................................................... 4
Set Up Your Internet Service ................................................................................... 6
WiFi Network Name and Password......................................................................... 8
Join the WiFi Network............................................................................................... 9
View or Change the Modem Router Settings....................................................10
Share a USB Drive on the Network.......................................................................11
Share a USB Printer...................................................................................................13
NETGEAR genie App .................................................................................................14

2
LEDs
The LEDs on the modem router light to indicate modem router
activity:
Internet LED
Downstream LED
Upstream LED
2.4 GHz WiFi LED
5 GHz WiFi LED
Power LED
Ethernet LED
WiFi On/O button and LED
WPS button and LED

3
LED Description
Power • Solid green. Power is supplied to the modem router.
• O. No power is supplied to the modem router.
• Solid red. Thermal cuto mode. Power o the unit, let it
cool, and move it away from heat sources (such as a TV,
DVD player, or speakers) and keep it vertical in open air.
Downstream • Solid amber. One downstream channel is locked.
• Solid green. Two or more downstream channels are
locked.
• Blinking green. The modem router is scanning for a
downstream channel.
• O. No downstream channel is locked.
Upstream • Solid amber. One upstream channel is locked.
• Solid green. Two or more upstream channels are locked.
• Blinking green. The modem router is scanning for an
upstream channel.
• O. No upstream channel is locked.
Internet • Solid green. The modem router is online.
• Blinking green. The modem router is synchronizing with
the cable provider’s cable modem termination system
(CMTS).
• Slow blinking amber and green. The modem router
reached the trac meter limit. (For information about the
trac meter, see the modem router’s user manual.)
• O. The modem router is oine.
2.4 GHz WiFi • Solid green. The 2.4 GHz radio is on.
• O. The 2.4 GHz radio is o.
5 GHz WiFi • Solid green. The 5 GHz radio is on.
• O. The 5 GHz radio is o.
Ethernet • Solid green. A device is connected to an Ethernet port
and powered on. Ethernet port LEDs for each port are
located on the rear panel.
• O. No device is connected to an Ethernet port.

4
LED Description
WiFi On/O
button with LED
Pressing this button for two seconds turns the WiFi radios
in the modem router on and o. If this LED is lit, the WiFi
radios are on. If this LED is o, the WiFi radios are turned o
and you cannot use WiFi to connect to the modem router.
WPS button with
LED
This button lets you use WPS to join the WiFi network
without typing the WiFi password. The WPS LED blinks
during this process and then lights solid.
Install Your Modem Router
¾To install your modem router:
1. Connect a coaxial cable.
Use a coaxial cable that is provided by your cable company to
connect the cable port on the modem router to a cable wall
outlet or a line splitter.
Note: For Xfinity cable Internet service, Comcast Xfinity recommends
connecting your modem router to a cable wall outlet.
2. Connect the power adapter to the modem router and plug the
power adapter into an electrical outlet.

5
Wait for the Power LED and the Internet LED to light
solid green.
3. Connect a computer or WiFi device to the modem router.
To connect with WiFi, use the WiFi network name and password
on the product label.
For a wired connection, use an Ethernet cable to connect a
computer to an Ethernet port on the modem router.
4. Launch a web browser and log in to the modem router.
The modem router menu displays.
If you do not see the modem router menu, enter
http://routerlogin.net or http://192.168.0.1 in the
address field of the web browser.
When prompted, enter admin for the user name and password
for the password.
5. Set up your Internet service.
For more information, see “Set Up Your Internet Service” on
page 6.

6
Set Up Your Internet Service
Set up Internet service by using Comcast Xfinity’s self‑activation
process. If you are unable to self‑activate your modem router, call
Comcast Xfinity customer service. Aer you complete the setup,
perform a speed test.
Use the Self-Activation Process to Set Up Your
Internet ConnectionI
Before you start the self‑activation process, make sure that your
account number, account phone number, and login information
(your email address or user name and password) are nearby.
¾To set up your Internet connection with Comcast Xfinity’s
self-activation process:
1. Close all web browsers.
2. Launch a web browser.
You are redirected to the Xfinity self‑activation page. If you are
not redirected to the Xfinity self‑activation page, visit
www.comcast.com/activate.
3. Provide your Xfinity credentials and complete the self‑
activation process.
This process might take up to 15 minutes, during which the
modem router reboots a couple of times.
Call Comcast Xfinity to Set Up Your Internet
Connection
If you are unable to self‑activate your modem router, call Comcast
Xfinity customer service.

7
Before you call Comcast Xfinity, make sure that your account
number, account phone number, email address, and password are
nearby. The modem router’s model number is C7000. The serial
number and MAC address are on the product label.
¾To set up your Internet connection by calling Comcast
Xfinity:
1. Call Comcast Xfinity customer service at 1‑800‑XFINITY
(1‑800‑934‑6489).
2. When asked, provide your account information and provide the
modem router’s model number and MAC address.
3. Wait for the Comcast Xfinity representative to confirm that
your modem router is active.
4. If you do not get an Internet connection with the modem
router, ask the Comcast Xfinity representative to look for your
modem router online, and do one of the following depending
on what the Comcast Xfinity representative tells you about your
modem router:
• If the modem router is not visible, the Comcast Xfinity
representative can give you instructions to verify why the
modem router does not connect with your high‑speed
Internet service.
• If the modem router is visible to the Comcast Xfinity
representative, reboot the modem router. Check your
online status again.

8
WiFi Network Name and Password
The preset WiFi network name (SSID) and password (network key)
are unique to your modem router, like a serial number. Because the
modem router automatically uses WiFi security, you don’t need to
set it up. The WiFi settings are on the product label.
NETGEAR recommends that you use the preset WiFi settings
because you can check the product label if you forget them.
NETGEAR genie lets you change these settings. If you do so, write
down the new WiFi settings and store them in a safe place.
You can write the WiFi settings from your product label in this space
for easy reference.
WiFi network name (SSID):
Network key (password):
If you change the WiFi settings, write the new settings here for
easy reference and store this booklet in a safe place.
WiFi network name (SSID):
Network key (password):