NETGEAR AV Series Manual

Hardware Installation Guide
AV Line of Fully Managed Switches
M4250 Series
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020
San Jose, CA 95134, USA202-12092-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.September 2020202-12092-01
2
AV Line of Fully Managed Switches M4250 Series

Contents
Chapter 1 Introduction
Overview................................................................................................6
Features.................................................................................................7
Safety instructions and warnings........................................................8
Chapter 2 Hardware Overview
Hardware descriptions of the 8-port PoE+ and PoE++ models....13
Front panel of the 8-port PoE+ and PoE++ models..................13
Back panel of the 8-port PoE+ and PoE++ models...................14
LEDs of the 8-port PoE+ and PoE++ models.............................16
Hardware descriptions of the LED tiles model with 2.5 Gbps
ports.....................................................................................................18
Front panel of the LED tiles model..............................................18
Back panel of the LED tiles model...............................................18
LEDs of the LED tiles model.........................................................19
Hardware descriptions of the aggregation model with multiple 10G
SFP+ fiber ports..................................................................................20
Front panel of the aggregation model.......................................20
Back panel of the aggregation model........................................21
LEDs of the aggregation model...................................................22
Switch hardware interfaces...............................................................23
1GBASE-T RJ-45 and 2.5GBASE-T RJ-45 copper ports............23
PoE port capacities and budgets.................................................23
Transceiver modules and cables for SFP and SFP+ fiber ports.25
Cables and speed..........................................................................26
Dual-function Reset button...........................................................26
USB 2.0 port....................................................................................27
Out-of-band 1G Ethernet port.....................................................27
RJ-45 RS-232 console port............................................................27
USB Type-C console port..............................................................27
Fans..................................................................................................28
Chapter 3 Installation
Step 1: Prepare the site......................................................................32
Step 2: Protect against electrostatic discharge..............................33
Step 3: Unpack the switch.................................................................33
3

Step 4: Mount or place the switch....................................................35
Mount the switch in a rack............................................................35
Place the switch on a flat surface.................................................36
Optional Step 5: Install SFP or SFP+ transceiver modules............37
Step 6: Connect devices to the switch.............................................38
Step 7: Check the installation...........................................................39
Step 8: Apply AC power and check the LEDs.................................39
Optional Step 9: Connect a console to the switch.........................40
Chapter 4 Troubleshooting
Troubleshooting chart.......................................................................43
PoE troubleshooting suggestions....................................................44
Additional troubleshooting suggestions.........................................45
4
AV Line of Fully Managed Switches M4250 Series

1
Introduction
The NETGEAR AV Line of Fully Managed Switches M4250 Series consists of
high-performance, IEEE-compliant, professional audio-video switches for audio over IP
and small as well large-scale video over IP, including LED tile-based video walls.
Depending on the model, the switch supports 1 Gbps, 2.5 Gbps, and 10 Gbps
multispeed ports for Ethernet connections, including PoE+ and PoE++ connections,
and SFP+ ports for 1 Gbps and 10 Gbps fiber connections.
In this guide, the AV Line of Fully Managed Switches M4250 Series is referred to as the
switch.
This hardware installation guide complements the installation guide that came with the
switch.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
Note: For switch documentation, including the user manual, the command-line interface
manual, and the data sheet, visit netgear.com/support/product/M4250.aspx#docs.
5

Overview
This installation guide is for the following NETGEAR AV Line of Fully Managed Switches
M4250 Series models:
•8-port PoE+ and PoE++ models:
-M4250-10G2F-PoE+. Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two 1GBASE-T
RJ-45 ports, and two 1G SFP fiber uplink ports. The total PoE budget for the
switch is 125W.
-M4250-10G2XF-PoE+. Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber uplink ports. The total PoE budget
for the switch is 240W.
-M4250-10G2XF-PoE++. Eight PoE++ (802.3bt) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber uplink ports. The total PoE budget
for the switch is 720W.
•LED tiles model with 2.5 Gbps ports:
M4250-12M2XF. Twelve 2.5GBASE-T RJ-45 ports and two 10G SFP+ fiber uplink
ports.
•Aggregation model with multiple 10G SFP+ fiber ports:
M4250-16XF. Sixteen 1G/10G SFP+ fiber ports.
The switch lets you create high-speed connections to a server or network backbone.
For example, you can do the following:
•Connect switches to each other with high-speed links
•Link to high-speed servers
•Provide 10M/100M/1G/2.5G copper and 1G/10G fiber connectivity
You would typically rack-mount the switch in a wiring closet or equipment room as a
standalone switch. The switch is IEEE compliant and offers low latency for high-speed
networking. All ports can automatically negotiate to the highest speed, which makes
the switch also suitable for AV environments with a mix of 1 Gbps and 2.5 Gbps Ethernet
devices and 1G and 10G fiber connections. With the exception of the ports on model
M4250-12M2X, the copper ports that support 10 Mbps and 100 Mbps ports can operate
in half-duplex or full-duplex mode. For 1 Gbps and 2.5 Gbps connections, the copper
ports always operate in full-duplex mode.
Hardware Installation Guide6Introduction
AV Line of Fully Managed Switches M4250 Series

Features
The switch supports the following key hardware features:
•Switch ports and PoE support in various configurations depending on the model:
-M4250-10G2F-PoE+. Eight PoE+ 1GBASE-T RJ-45 ports, two 1GBASE-T RJ-45
ports, and two 1G SFP fiber ports. The total PoE budget for the switch is 125W.
-M4250-10G2XF-PoE+. Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber ports. The total PoE budget for
the switch is 240W.
-M4250-10G2XF-PoE++. Eight PoE++ (802.3bt) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber ports. The total PoE budget for
the switch is 720W.
-M4250-12M2XF. Twelve 2.5GBASE-T RJ-45 ports and two 10G SFP+ fiber ports.
-M4250-16XF. Sixteen 1G/10G SFP+ fiber ports.
Note: 1GBASE-T ports also support 10M and 100M speeds. 2.5GBASE-T ports also
support 1G and 100M speeds.
•Support for switching fabric up to 360 Gbps, depending on the model, with all ports
at line-rate.
•One out-of-band (OOB) 1G Ethernet RJ-45 port.
•One RS-232 RJ-45 console port.
•One USB Type-C console port.
•One USB 2.0 port for connection to a storage device.
•Full-width, 1U chassis.
•Full compatibility with IEEE standards:
- IEEE 802.3 (Ethernet )
- IEEE 802.3i (10BASE-T)
- IEEE 802.3u (100BASE-TX)
- IEEE 802.3ab (1000BASE-T)
- IEEE 802.3bz (2.5GBASE-T)
- IEEE 802.3z (1000BASE-SX/LX)
- IEEE 802.3ae (10GBASE-SR, 10GBASE-LR)
-IEEE 802.3x Full-duplex flow control
Hardware Installation Guide7Introduction
AV Line of Fully Managed Switches M4250 Series

- IEEE 802.3ad Link aggregation (LAG with LACP)
-IEEE 802.3az Energy Efficient Ethernet (EEE)
-IEEE 802.3af (PoE)
- IEEE 802.3at (PoE+)
- IEEE 802.3bt (PoE++)
-IEEE 802.1AS-2011 Timing and Synchronization for Time-Sensitive Applications
(generalized Precision Time Protocol [gPTP])
-IEEE 802.1Qav-2009 Forwarding and Queuing Enhancements for Time-Sensitive
Streams (FQTSS)
- IEEE 802.1Qat-2010 Stream Reservation Protocol (SRP)
- IEEE 802.1BA-2011 Audio Video Bridging (AVB) Systems
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink™ technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses.
•Store-and-forward transmission to remove bad packets from the network.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex backpressure control.
•Per-port status LEDs and system status LEDs.
•NETGEAR green power-saving features, including energy efficiency mode that fully
conforms to the IEEE802.3az standard.
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. For more information, see the environmental
specifications in the appendix or the data sheet.
Note the following:
-If you want to connect the switch to a device located outdoors, the outdoor device
must be properly grounded and surge protected, and you must install an Ethernet
Hardware Installation Guide8Introduction
AV Line of Fully Managed Switches M4250 Series

surge protector inline between the switch and the outdoor device. Failure to do
so can damage the switch.
-Before connecting this switch to outdoor cables or devices, see
https://kb.netgear.com/000057103 for safety and warranty information.
-Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible
by applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet
and replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep your product away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your products. Doing so can cause
fire or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
Hardware Installation Guide9Introduction
AV Line of Fully Managed Switches M4250 Series

•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your product, if your product uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your product, use only a supplied power adapter or approved power
cable:
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your product uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded power outlets.
•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
Hardware Installation Guide10Introduction
AV Line of Fully Managed Switches M4250 Series