Netgear Nighthawk sx10 pro gaming User manual

User Manual

Nighthawk SX10 Pro Gaming

Advanced 8-Port Gigabit Ethernet Switch

with 2-Ports 10-Gigabit/Multi-Gigabit Ethernet

Model GS810EMX

NETGEAR, Inc.

350 E. Plumeria DriveJanuary 2019 San Jose, CA 95134, USA202-11833-03

Support

Thank you for purchasing this NETGEAR product. You can visit

https://www.netgear.com/support/ to register your product, get help, access the latest

downloads and user manuals, and join our community. We recommend that you use

only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Do not use this device outdoors. If you connect cables or devices that are outdoors to

this device, see http://kb.netgear.com/000057103 for safety and warranty information.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

Updated the product name and published the manual in a new format.

Revised Methods to Discover or Access the Switch on page 17.

Made minor changes to other sections.

January 2019202-11833-03

Added Safety Instructions and Warnings on page 11.

Added Change the Language of the Local Browser Interface on page 25.

Changed Monitor the Gaming Traffic and Optimize the Gaming Settings on

page 32.

Changed Set the Priority for a Port on page 43.

Changed Set Rate Limits for a Port on page 42.

Entirely rewrote the chapter Use VLANS for Traffic Segmentation on page

49.

Added Control Management Access to the Switch on page 91.

Added Change or Lift Access Restrictions to the Switch on page 92.

Made multiple minor changes to other sections.

August 2018202-11833-02

First publication.December 2017202-11833-01

Contents

Chapter 1 Hardware Overview of the Switch

Related Documentation.......................................................................8

Switch Package Contents.....................................................................8

Status LEDs............................................................................................8

Back Panel...........................................................................................10

Switch Label........................................................................................11

Safety Instructions and Warnings.....................................................11

Chapter 2 Install and Access the Switch in Your Network

Set Up the Switch in Your Network..................................................16

Methods to Discover or Access the Switch.....................................17

Access the Switch and Discover the IP Address of the Switch......18

Access the Switch From a Windows-Based Computer.............18

Access the Switch From a Mac Using Bonjour...........................19

Access the Switch From a Mac or Windows-Based Computer

Using the NETGEAR Switch Discovery Tool...............................20

Set Up a Fixed IP Address for the Switch.........................................21

Set Up a Fixed IP Address for the Switch Through a Network

Connection.....................................................................................22

Set Up a Fixed IP Address for the Switch by Connecting Directly

to the Switch Off-Network.............................................................23

Use the NETGEAR Insight App to Access the Switch.....................24

Change the Language of the Local Browser Interface..................25

Change the Switch Password............................................................26

Chapter 3 Optimize the Switch Performance

Apply a Performance Preset Mode..................................................29

Apply the Gaming Preset Mode..................................................29

Apply the Media Streaming Preset Mode..................................30

Apply the Standard Preset Mode.................................................31

Monitor the Gaming Traffic and Optimize the Gaming Settings...32

Manage Custom Performance Preset Modes.................................34

Save Your Quality of Service Settings as a Custom Preset

Mode...............................................................................................34

Apply a Custom Preset Mode......................................................35

Rename a Custom Preset Mode..................................................36

Delete a Custom Preset Mode.....................................................36

Manually Set the Quality of Service Mode and Port Rate Limits....37

Use Port-Based Quality of Service and Set Port Priorities.........38

Use 802.1P/DSCP Quality of Service...........................................39

Manage Broadcast Filtering and Set Port Storm Control Rate

Limits................................................................................................41

Manage Individual Port Settings.......................................................42

Set Rate Limits for a Port...............................................................42

Set the Priority for a Port...............................................................43

Manage Flow Control for a Port...................................................44

Change the Speed for a Port or Disable a Port..........................45

Unblock and Reenable a Port.......................................................46

Add or Change the Name Label for a Port.................................47

Chapter 4 Use VLANS for Traffic Segmentation

VLAN Overview...................................................................................50

Activate the Basic Port-Based VLAN Mode and Assign VLANs....51

Manage Advanced Port-Based VLANs............................................52

Activate the Advanced Port-Based VLAN Mode........................52

Create an Advanced Port-Based VLAN.......................................53

Change an Advanced Port-Based VLAN.....................................54

Delete an Advanced Port-Based VLAN.......................................56

Manage Basic 802.1Q VLANs...........................................................56

Activate the Basic 802.1Q VLAN Mode.......................................57

Create a Basic 802.1Q VLAN and Assign Ports as Members....58

Assign the Port Mode in a Basic 802.1Q VLAN Configuration.59

Change a Basic 802.1Q VLAN......................................................61

Delete a Basic 802.1Q VLAN........................................................62

Manage Advanced 802.1Q VLANs..................................................62

Activate the Advanced 802.1Q VLAN Mode..............................63

Create an Advanced 802.1Q VLAN.............................................64

Change an Advanced 802.1Q VLAN...........................................66

Specify a Port PVID for an Advanced 802.1Q VLAN.................67

Set an Existing Advanced 802.1Q VLAN as the Voice VLAN and

Adjust the CoS Value.....................................................................68

Change the OUI Table for the Voice VLAN................................69

Delete an Advanced 802.1Q VLAN.............................................71

Deactivate a Port-Based or 802.1Q VLAN Mode and Delete All

VLANs...................................................................................................71

Chapter 5 Manage the Switch in Your Network

Manage Switch Discovery Protocols................................................74

Manage Universal Plug and Play..................................................74

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Manage Bonjour.............................................................................75

Manage NETGEAR Switch Discovery Protocol...........................75

Manage Multicast...............................................................................76

Manage IGMP Snooping...............................................................76

Enable a VLAN for IGMP Snooping.............................................77

Manage Blocking of Unknown Multicast Addresses.................78

Manage IGMPv3 IP Header Validation........................................78

Set Up a Static Router Port for IGMP Snooping.........................79

Set Up Link Aggregation...................................................................80

Set Up a Link Aggregation Group...............................................81

Make a Link Aggregation Connection........................................82

Enable a Link Aggregation Group...............................................82

Change the IP Address of the Switch...............................................83

Reenable the DHCP Client of the Switch.........................................84

Chapter 6 Maintain and Monitor the Switch

Manually Check for New Switch Firmware and Update the

Switch...................................................................................................87

Manage the Configuration File.........................................................88

Back Up the Switch Configuration...............................................88

Restore the Switch Configuration................................................89

Return the Switch to Its Factory Default Settings............................90

Use the RESET Button to Reset the Switch..................................90

Use the Local Browser Interface to Reset the Switch.................91

Control Management Access to the Switch....................................91

Change or Lift Access Restrictions to the Switch............................92

Manage the Power Saving Mode.....................................................93

Manage the LEDs................................................................................94

Manage Individual Port LEDs.......................................................95

Manage Port LEDs in a Batch.......................................................96

Reset the Port LEDs to Default Settings......................................97

Manage the Power LED.................................................................98

View System Information...................................................................99

Change the Switch Device Name.....................................................99

View Switch Connections................................................................100

View the Status of a Port..................................................................100

Chapter 7 Diagnostics and Troubleshooting

Test a Cable Connection.................................................................103

Manage Loop Prevention................................................................103

Enable Port Mirroring......................................................................104

View the Port Statistics.....................................................................105

Reboot the Switch From the Local Browser Interface..................106

Resolve a Subnet Conflict to Access the Switch...........................107

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Hardware Troubleshooting Chart..................................................107

Appendix A Factory Default Settings and Technical Specifications

Factory Default Settings..................................................................110

Basic Technical Specifications........................................................112

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Hardware Overview of the Switch

The NETGEAR Nighthawk®SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch

with 2-Ports 10-Gigabit/Multi-Gigabit Ethernet (GS810EMX), in this manual referred to

as the switch, provides eight Gigabit Ethernet ports and two 10 Gigabit/Multi-Gig

Ethernet ports. The switch provides high-speed (up to 10G) and high-performance

switching for multiplayer, online, or VR gaming and 4K resolution HD and UHD

(ultra-high-definition) television media streaming.

To facilitate traffic segmentation, you can group ports in VLANs using either port-based

or 802.1Q criteria. With one click you can optimize settings for gaming, media steaming,

and standard networking, but you can also manually optimize Quality of Service (QoS)

and set up prioritization and rate limiting for individual ports. You can view upload and

download times for individual gaming devices and block or give high priority to any

such devices. The switch supports IGMP snooping for multicast operation and link

aggregation for a connection to link aggregation–enabled devices such as ReadyNAS.

The chapter contains the following sections:

• Related Documentation

• Switch Package Contents

• Status LEDs

• Back Panel

• Switch Label

• Safety Instructions and Warnings

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time

to time at netgear.com/support/download/. You can check for and download new

firmware manually. If the features or behavior of your product does not match what is

described in this guide, you might need to update your firmware.

Related Documentation

The following related documentation is available at netgear.com/support/download/:

•Installation guide

•Data sheet

Switch Package Contents

The package contains the switch, AC power adapter (localized to the country of sale),

and installation guide.

Status LEDs

Status LEDs are located on the top panel and back panel of the switch.

Figure 1. Power LED

Figure 2. Port LEDs

User Manual8Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Table 1. LED descriptions

DescriptionLED

Off. No power is supplied to the switch or the switch functions in Stealth Mode with its

Power LED disabled (see Manage the LEDs on page 94).

Solid orange (in the default standard color scheme). Power is supplied to the switch

and the switch is ready for operation. In the default standard color scheme, the color is

orange, but you can change the color (see Manage the LEDs on page 94).

Power LED

Off. No link with a powered-on device is detected or the active ports function in Stealth

Mode with their port LEDs disabled (see Manage the LEDs on page 94).

Solid. A link with a powered-on device is detected. The LED color depends on the color

scheme.

Blinking. Traffic is detected. The LED color depends on the color scheme.

Solid Red. The port is part of a network loop. For more information, see Manage Loop

Prevention on page 103 and Hardware Troubleshooting Chart on page 107.

Port LEDs (1 through

10)

In the standard color scheme for the Standard Preset mode, which is the default mode,

the port LEDs use the following colors to indicate speed:

Blue. 1G or 100M connection (ports 1 through 10).

Mauve. 2.5 connection (ports 1 and 2 only).

Violet. 5G connection (ports 1 and 2 only).

Purple. 10G connection (ports 1 and 2 only).

The switch functions with the following default color schemes, which you can customize:

•Standard color scheme. In the Standard Preset mode (which is the default mode),

the switch uses a color scheme with a purple and dark blue color palette. The Power

LED is orange.

•Gaming color scheme. In the Gaming Preset mode, the switch uses a color scheme

with a yellow and green color palette. The Power LED is green.

•Streaming color scheme. In the Media Streaming Preset mode, the switch uses a

color scheme with a light blue color palette. The Power LED is light blue.

For information about using preset modes, see Apply a Performance Preset Mode on

page 29.

For information about controlling the LEDs, including the LED colors, see Manage the

LEDs on page 94.

User Manual9Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Back Panel

The back panel of the switch provides the LED button, eight Gigabit Ethernet ports, two

10 Gigabit/Multi-Gig Ethernet ports, and the DC power connector. The port LEDs are

also located on the back panel.

Figure 3. Switch back panel

Viewed from right to left, the back panel contains the following components:

•DC power connector. One 12V, 2.5A DC connector for the power adapter.

•10 Gigabit/Multi-Gig Ethernet ports. Two 10G ports that also support 5G, 2.5G,

1G, and 100M speeds. These ports, which are numbered 1 and 2, support 10G, 5G,

and 2.5G speeds only if the devices that are connected to these ports support these

speeds.

-Port 1. We recommend that you use this port as the uplink and connect it to a

LAN port on a router that is connected to the Internet.

-Port 2. Connect this port to a high-speed device such as another switch or

high-speed NAS.

•Gigabit Ethernet ports. Eight Gigabit Ethernet RJ-45 LAN ports that support 1G

and 100M speeds. These ports are numbered 3 through 10.

-Ports 3 through 8. We recommend that you connect these ports to your network

devices, other than your main media streaming device (see port 9) and main

gaming device (see port 10).

-Ports 9. We recommend that you connect this port to your main media streaming

device so that you can use the Media Streaming Preset mode (see Apply the

Media Streaming Preset Mode on page 30).

-Port 10. We recommend that you connect this port to your main gaming device

so that you can use the Gaming Preset mode (see Apply the Gaming Preset Mode

on page 29).

User Manual10Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

•LED button. One button to turn the Power LED and port LEDs on and off. When the

LEDs are turned off, we refer to that mode as Stealth Mode.

Note: The RESET button is located on the bottom panel of the switch. Press the RESET

button for five seconds to reset the switch to factory default settings. For more

information, see Use the RESET Button to Reset the Switch on page 90.

Switch Label

The switch label on the bottom panel of the switch shows the serial number, MAC

address, default login information, and other information for the switch.

Figure 4. Switch label

Safety Instructions and Warnings

Use the following safety guidelines to ensure your own personal safety and to help

protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions:

•This product is designed for indoor use only in a temperature-controlled and

humidity-controlled environment. For more information, see the environmental

specifications in the appendix or the data sheet.

User Manual11Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Any device that is located outdoors and connected to this product must be properly

grounded and surge protected.

Failure to follow these guidelines can result in damage to your NETGEAR product,

which might not be covered by NETGEAR’s warranty, to the extent permissible by

applicable law.

•Observe and follow service markings:

- Do not service any product except as explained in your system documentation.

Some devices should never be opened.

-If applicable to your device, opening or removing covers that are marked with

the triangular symbol with a lightning bolt can expose you to electrical shock.

We recommend that only a trained technician services components inside these

compartments.

•If any of the following conditions occur, unplug the product from the electrical outlet

and replace the part or contact your trained service provider:

- Depending on your device, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

-An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

-The product does not operate correctly when you follow the operating

instructions.

•Keep your system away from radiators and heat sources. Also, do not block cooling

vents.

•Do not spill food or liquids on your system components, and never operate the

product in a wet environment. If the system gets wet, see the appropriate section in

your troubleshooting guide, or contact your trained service provider.

•Do not push any objects into the openings of your system. Doing so can cause fire

or electric shock by shorting out interior components.

•Use the product only with approved equipment.

•If applicable to your device, allow the product to cool before removing covers or

touching internal components.

•Operate the product only from the type of external power source indicated on the

electrical ratings label. If you are not sure of the type of power source required,

consult your service provider or local power company.

User Manual12Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

•To avoid damaging your system, if your device uses a power supply with a voltage

selector, be sure that the selector is set to match the power at your location:

-115V, 60 Hz in most of North and South America and some Far Eastern countries

such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

-230V, 50 Hz in most of Europe, the Middle East, and the Far East

•Be sure that attached devices are electrically rated to operate with the power available

in your location.

•Depending on your device, use only a supplied power adapter or approved power

cable:

If your device uses a power adapter:

-If you were not provided with a power adapter, contact your local NETGEAR

reseller.

-The power adapter must be rated for the product and for the voltage and current

marked on the product electrical ratings label.

If your device uses a power cable:

-If you were not provided with a power cable for your system or for any

AC-powered option intended for your system, purchase a power cable approved

for your country.

-The power cable must be rated for the product and for the voltage and current

marked on the product electrical ratings label. The voltage and current rating of

the cable must be greater than the ratings marked on the product.

•To help prevent electric shock, plug the system and peripheral power cables into

properly grounded electrical outlets.

•If applicable to your device, the peripheral power cables are equipped with

three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use

a three-wire cable with properly grounded plugs.

•Observe extension cable and power strip ratings. Make sure that the total ampere

rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

•To help protect your system from sudden, transient increases and decreases in

electrical power, use a surge suppressor, line conditioner, or uninterruptible power

supply (UPS).

User Manual13Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

•Position system cables, power adapter cables, or power cables carefully. Route

cables so that they cannot be stepped on or tripped over. Be sure that nothing rests

on any cables.

•Do not modify power adapters, power adapter cables, power cables or plugs. Consult

a licensed electrician or your power company for site modifications.

•Always follow your local and national wiring rules.

User Manual14Hardware Overview of the

Switch

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Install and Access the Switch in Your

Network

This chapter describes how to install and access the switch in your network.

The chapter contains the following sections:

• Set Up the Switch in Your Network

• Methods to Discover or Access the Switch

• Access the Switch and Discover the IP Address of the Switch

• Set Up a Fixed IP Address for the Switch

• Use the NETGEAR Insight App to Access the Switch

• Change the Language of the Local Browser Interface

• Change the Switch Password

• Register the Switch

Set Up the Switch in Your Network

Figure 5. Sample connections

Table 2. Figure components

DescriptionLetterDescriptionLetter

Main media streaming deviceEGS810EMX switchA

High-speed device such as another switchFNetwork routerB

Other network devicesGInternetC

Main gaming deviceD

Red lines indicate 10G (or 5G or 2.5G) connections. Blue lines indicate 1G connections. A yellow line indicates

a direct Internet connection.

Note: Port 1 and port 2 support 10G, 5G, and 2.5G speeds only if your router and

Internet connection support these speeds. Otherwise, these ports operate at 1G speed.

User Manual16Install and Access the Switch in

Your Network

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

To set up the switch in your network and power on the switch:

1. Connect LAN port 1 on the switch (A) to a LAN port on a router (B) that is connected

to the Internet (C).

2. On the switch, connect your devices as follows:

•Connect your main gaming device to port 10 (D). We recommend this port for

the one-touch Media Streaming Preset mode (see Apply the Media Streaming

Preset Mode on page 30).

•Connect your main streaming device to port 9 (E). We recommend this port for

the one-touch Gaming Preset mode (see Apply the Gaming Preset Mode on

page 29).

•Connect a high-speed device such as another switch or a high-speed NAS to

port 2 (F).

•Connect all other devices (including additional gaming and streaming devices)

to remaining ports 3 through 9 (G).

3. Connect the power adapter to the switch and plug the power adapter into an

electrical outlet.

The Power LED on top of the switch lights and the port LEDs for connected devices

light.

Methods to Discover or Access the Switch

You can use any of the following methods to discover the switch in your network or

access the switch to configure and manage it:

•Computer and web browser. Use a computer and a web browser to discover the

switch in your network and access the local browser–based management interface

of the switch:

- Access the Switch From a Windows-Based Computer on page 18

- Access the Switch From a Mac Using Bonjour on page 19

-Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR

Switch Discovery Tool on page 20

-Set Up a Fixed IP Address for the Switch on page 21

•Insight app. Install the NETGEAR Insight app on a smartphone or tablet to discover

the switch in your network and access the local browser interface of the switch (see

Use the NETGEAR Insight App to Access the Switch on page 24).

User Manual17Install and Access the Switch in

Your Network

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Access the Switch and Discover the IP

Address of the Switch

By default, the switch receives an IP address from a DHCP server (or a router that

functions as a DHCP server) in your network.

For information about setting up a fixed (static) IP address on the switch, see Set Up a

Fixed IP Address for the Switch on page 21.

Access the Switch From a Windows-Based Computer

To access the switch from a Windows-based computer and discover the switch IP

address:

1. Open Windows Explorer or File Explorer.

2. Click the Network link.

3. If prompted, enable the Network Discovery feature.

4. Under Network Infrastructure, locate the Nighthawk SX10 switch.

5. Double-click Nighthawk SX10 (xx:xx:xx:xx:xx:xx), in which xx:xx:xx:xx:xx:xx is

the MAC address of the switch.

The login page of the local browser interface opens.

6. Enter the switch password.

The default password is password. The password is case-sensitive.

The HOME page displays.

The right pane (or, depending on the size of your browser window, the middle pane)

shows the IP address that is assigned to the switch.

Tip: You can copy and paste the IP address into a new shortcut or bookmark it for

quick access on your computer or mobile device. However, if you restart the switch,

a dynamic IP address (assigned by a DHCP server) might change and the bookmark

might no longer link to the login page for the switch. In that situation, you must

repeat this procedure so that you can discover the new IP address of the switch in

the network and update your bookmark accordingly. You can also set up a fixed

(static) IP address for the switch (see Set Up a Fixed IP Address for the Switch on

page 21) to make sure that the new bookmark always links to the login page for the

switch, even after you restart the switch.

User Manual18Install and Access the Switch in

Your Network

Nighthawk SX10 Pro Gaming Advanced 8-Port Gigabit Ethernet Switch Model GS810EMX

Access the Switch From a Mac Using Bonjour

If your Mac supports Bonjour, you can use the following procedure. If your Mac does

not support Bonjour, see Access the Switch From a Mac or Windows-Based Computer

Using the NETGEAR Switch Discovery Tool on page 20.

To access the switch from a Mac using Bonjour and discover the switch IP address:

1. Open the Safari browser.

2. Select Safari > Preferences.

The General page displays.

3. Click the Advanced tab.

The Advanced page displays.

4. Select the Include Bonjour in the Bookmarks Menu check box.

5. Close the Advanced page.

6. Depending on your Mac OS version, select one of the following, in which

xx:xx:xx:xx:xx:xx is the MAC address of the switch:

•Bookmarks > Bonjour > Nighthawk SX10 (xx:xx:xx:xx:xx:xx)

•Bookmarks > Bonjour > Webpages Nighthawk SX10 (xx:xx:xx:xx:xx:xx)

The login page of the local browser interface opens.

7. Enter the switch password.