NETGEAR WAC124 User manual

User Manual
AC2000 802.11ac
Wireless Access Point/Router
Model WAC124
NETGEAR, Inc.
350 E. Plumeria DriveDecember 2018 San Jose, CA 95134, USA202-11885-02

Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are outdoors to
this device, see http://kb.netgear.com/000057103 for safety and warranty information.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.December 2018202-11885-02
2
AC2000 802.11ac

Contents
Chapter 1 Hardware Overview of the Access Point/Router
Top panel with LEDs...........................................................................12
Back panel with ports, buttons, and a power connector...............13
Position the antennas for best WiFi performance..........................14
Access point/router label..................................................................14
Chapter 2 Install and Access the Access Point/Router in Your
Network
Connect the access point/router to your existing router and log in
for the first time...................................................................................17
Update the access point/router firmware if you cannot complete
the initial log-in process.....................................................................21
About router mode............................................................................22
Use the access point/router in router mode...................................23
Log in to the access point/router when it is connected to the
Internet.................................................................................................26
Log in to the access point/router when it is not connected to the
Internet.................................................................................................28
Use the NETGEAR Insight mobile app to discover the access
point/router.........................................................................................29
Find the IP address of the access point/router...............................29
Change the language........................................................................31
Change the local login admin password.........................................32
Set up password recovery for the local login admin user name...33
Connect a wired or WiFi device to the access point/router’s network
after installation...................................................................................34
Connect to the access point/router through an Ethernet
cable................................................................................................34
Use Wi-Fi Protected Setup to join the WiFi network of the access
point/router....................................................................................35
Manually join the WiFi network of the access point/router......36
Chapter 3 Specify the Access Point/Router Internet Settings
Manually
Use the Internet Setup Wizard..........................................................38
Access point mode: Specify a fixed LAN IP address......................39
3

Router mode: Manually set up the access point/router Internet
connection...........................................................................................40
Router mode: Specify a dynamic or fixed WAN IP address Internet
connection without a login...........................................................40
Router mode: Specify a PPPoE Internet connection that uses a
login.................................................................................................42
Router mode: Specify a PPTP or L2TP Internet connection that
uses a login.....................................................................................44
Router mode: Specify an IPv6 Internet connection........................46
Router mode: Requirements for entering IPv6 addresses.......47
Router mode: Use Auto Detect for an IPv6 Internet
connection......................................................................................47
Router mode: Use Auto Config for an IPv6 Internet
connection......................................................................................49
Router mode: Set up an IPv6 6to4 tunnel Internet connection.51
Router mode: Set up an IPv6 6rd Internet connection..............52
Router mode: Set up an IPv6 passthrough Internet
connection......................................................................................54
Router mode: Set up an IPv6 fixed Internet connection...........55
Router mode: Set up an IPv6 DHCP Internet connection.........57
Router mode: Set up an IPv6 PPPoE Internet connection........58
Chapter 4 Manage the Basic WiFi and Radio Features
Set up or change an open or secure WiFi network........................62
Configure WPA and WPA2 Enterprise WiFi security.....................65
Disable or enable a WiFi network....................................................67
Hide or broadcast the SSID for a WiFi network..............................68
Enable or disable the WiFi radios.....................................................69
Use WPS to add a device to the WiFi network................................70
Use WPS with the push button method......................................70
Use WPS with the PIN method.....................................................72
Chapter 5 Manage the Firewall and Security
Router mode: Manage the basic firewall settings..........................75
Router mode: Manage port scan protection and denial of service
protection........................................................................................75
Router mode: Set up a default DMZ server................................76
Router mode: Manage IGMP proxying.......................................77
Router mode: Manage NAT filtering...........................................78
Router mode: Manage the SIP application-level gateway........79
Router mode: Manage VPN pass-through..................................80
Allow or block device access to your network................................81
Enable and manage network access control..............................81
Manage network access control lists...........................................82
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AC2000 802.11ac Wireless Access Point/Router WAC124

Add or remove a device from the allowed list...........................83
Add or remove a device from the blocked list...........................84
Router mode: Specify keywords and domains to block Internet
sites.......................................................................................................85
Router mode: Set up keyword and domain blocking...............85
Router mode: Specify a trusted device.......................................87
Router mode: Remove a keyword or domain from the blocked
list.....................................................................................................88
Router mode: Remove all keywords and domains from the
blocked list......................................................................................89
Router mode: Block specific services and applications from the
Internet.................................................................................................89
Router mode: Add a service blocking rule for a predefined service
or application..................................................................................90
Router mode: Add a service blocking rule for a custom service
or application..................................................................................91
Router mode: Change a service blocking rule..........................93
Router mode: Remove a service blocking rule..........................94
Router mode: Set up a schedule for blocking................................95
Set up security event email notifications.........................................96
Chapter 6 Optimize Performance
Optimize traffic with the default QoS rules...................................100
Manage default and custom QoS rules.........................................101
Add a custom QoS rule for a service or application...............101
Add a custom QoS rule for a device.........................................102
Change a QoS rule or change the priority for a rule...............103
Remove a QoS rule......................................................................104
Remove all QoS rules..................................................................105
Manage uplink bandwidth control.................................................106
Manage WiFi Multimedia (WMM) for a radio...............................107
Improve network connections with Universal Plug and Play......108
Chapter 7 Manage the Network Settings
Router mode: Manage the LAN IP address settings....................112
Router mode: Change the access point/router network device
name..............................................................................................112
Router mode: Change the LAN IP address and subnet
settings..........................................................................................113
Router mode: Manage the DHCP server address pool..........114
Router mode: Disable the DHCP server...................................116
Router mode: Manage the Router Information Protocol
settings..........................................................................................117
Router mode: Manage reserved LAN IP addresses.....................118
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AC2000 802.11ac Wireless Access Point/Router WAC124

Router mode: Reserve a LAN IP Address.................................118
Router mode: Change a reserved LAN IP address.................119
Router mode: Remove a reserved LAN IP address entry.......120
Add and manage IPv4 static routes...............................................121
Add an IPv4 static route..............................................................122
Change an IPv4 static route........................................................123
Remove an IPv4 static route.......................................................124
Router mode: Enable an IPTV bridge for a port group or VLAN tag
group.................................................................................................125
Router mode: Enable an IPTV bridge for a port group..........125
Router mode: Enable an IPTV bridge for a VLAN tag group..126
Router mode: Change the MTU size..............................................128
Chapter 8 Maintain and Monitor the Access Point/Router
Update the firmware of the access point/router..........................132
Let the access point/router check for new firmware and update
the firmware..................................................................................132
Check for new firmware manually and update the access
point/router manually.................................................................133
Manage the configuration file of the access point/router...........135
Back up the access point/router configuration file.................135
Restore the access point/router configuration settings..........136
Recover the local login admin password......................................137
Return the access point/router to its factory default settings.....138
Use the Reset button...................................................................138
Erase the settings to factory default settings...........................139
Manage the time settings................................................................140
Manually set the time zone and adjust the daylight saving
time................................................................................................140
Change the NTP server...............................................................141
Manage the activity log...................................................................142
Specify which activities the access point/router logs..............142
View, send, or clear the logs......................................................143
View the status and statistics of the access point/router.............144
Access point mode: View information about the access
point/router, LAN port, and WiFi settings................................144
Router mode: View information about the access point/router,
Internet port, and WiFi settings.................................................147
Check the Internet connection status........................................150
Display Internet port statistics....................................................152
View devices currently on the access point/router network...153
Router mode: Monitor and meter Internet traffic.........................155
Router mode: Start the traffic meter without traffic restrictions.155
Router mode: Restrict Internet traffic by volume.....................156
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AC2000 802.11ac Wireless Access Point/Router WAC124

Router mode: Restrict Internet traffic by connection time.....158
Router mode: View the Internet traffic volume and statistics..159
Router mode: Unblock the traffic meter after the traffic limit is
reached.........................................................................................160
Router mode: Manage and use remote access............................161
Router mode: Set up remote management for the access
point/router..................................................................................161
Router mode: Use remote access..............................................163
Change the system mode to router mode or back to access point
mode..................................................................................................163
Disable LED blinking or turn off LEDs............................................165
Chapter 9 Share a USB Storage Device Attached to the Access
Point/Router
USB device requirements................................................................167
Connect a USB storage device to the access point/router.........167
Access a USB storage device that is connected to the access
point/router.......................................................................................168
Access a USB storage device from a Windows-based
computer......................................................................................168
Access a USB storage device from a Mac.................................168
Map a USB storage device to a Windows network drive............169
Back up a Windows-based computer with ReadySHARE Vault...170
Back up a Mac with Time Machine.................................................171
Set up a USB hard disk drive on a Mac.....................................171
Prepare to back up a large amount of data..............................172
Use Time Machine to back up onto a USB hard disk drive....172
Manage access to a USB storage device.......................................174
Enable FTP access within the access point/router network........176
View and manage network folders on a USB storage device.....178
View network folders on a USB storage device.......................178
Add a network folder on a USB storage device.......................179
Change a network folder on a USB storage device................180
Router mode: Approve a USB storage device.............................181
Safely remove a USB storage device.............................................182
Chapter 10 Use the Access Point/Router as a Media Server
Specify ReadyDLNA media server settings...................................185
Play music from a storage device with iTunes server..................186
Set up the access point/router’s iTunes server with iTunes....186
Set up the access point/router’s iTunes server with the Remote
app.................................................................................................188
Set up the access point/router to work with TiVo........................190
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AC2000 802.11ac Wireless Access Point/Router WAC124

Chapter 11 Router Mode: Manage Dynamic DNS and FTP Access
Through the Internet
Router mode: Set up and manage Dynamic DNS.......................192
Router mode: Set up a new Dynamic DNS account................192
Router mode: Specify a DNS account that you already
created..........................................................................................193
Router mode: Change the Dynamic DNS settings..................194
Router mode: Use DDNS with FTP to access your network........195
Router mode: Overview of the steps to set up an FTP server with
DDNS.............................................................................................195
Router mode: Set up FTP access through the Internet on the
access point/router......................................................................196
Router mode: Use FTP to access a storage device over the
Internet..........................................................................................197
Chapter 12 Router Mode: Set up VPN Connections with OpenVPN
Router mode: Enable and configure OpenVPN and VPN client access
on the access point/router..............................................................200
Router mode: Install OpenVPN client software on a remote
client...................................................................................................201
Router mode: Install the OpenVPN client utility and VPN
configuration files on a Windows-based computer................202
Router mode: Install the OpenVPN client utility and VPN
configuration files on a Mac.......................................................203
Router mode: Install the OpenVPN client utility and VPN
configuration files on an iOS device.........................................204
Router mode: Install the OpenVPN client utility and VPN
configuration files on an Android device.................................205
Router mode: Set up an OpenVPN connection...........................207
Router mode: Manage VPN access to your network or Internet
service at your office or home....................................................207
Router mode: Use a VPN tunnel to access your Internet service
at your office or home.................................................................208
Chapter 13 Manage the Advanced WiFi and Radio Features
Add a WiFi schedule for a radio.....................................................210
Change the channel for a radio......................................................211
Change the WiFi throughput mode for a radio band.................212
Change the transmission output power for a radio.....................214
Manage advanced WiFi and broadcast settings..........................215
Manage the WPS settings...............................................................216
Specify how the access point/router manages WiFi clients........218
Manage Implicit Beamforming..................................................218
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AC2000 802.11ac Wireless Access Point/Router WAC124

Manage MU-MIMO......................................................................219
Manage Airtime Fairness............................................................220
Set Up a WiFi bridge between the access/point router and another
device.................................................................................................221
Chapter 14 Router Mode: Manage Port Forwarding and Port
Triggering
Router mode: Manage port forwarding to a local server for services
and applications...............................................................................225
Router mode: Forward incoming traffic for a default service or
application....................................................................................225
Router mode: Add a port forwarding rule for a custom service
or application...............................................................................226
Router mode: Change a port forwarding rule.........................228
Router mode: Remove a port forwarding rule.........................229
Router mode application example: Make a local web server
public.............................................................................................230
Router mode: How the access/point router implements a port
forwarding rule.............................................................................230
Router mode: Manage port triggering for services and
applications.......................................................................................231
Router mode: Add a port triggering rule.................................232
Router mode: Change a port triggering rule...........................233
Router mode: Remove a port triggering rule..........................234
Router mode: Specify the time-out for port triggering...........235
Router mode: Disable port triggering......................................236
Router mode application example: Port triggering for Internet
Relay Chat.....................................................................................237
Chapter 15 Diagnostics and Troubleshooting
Reboot the access point/router from its local browser interface.240
Quick tips...........................................................................................241
Router mode: Sequence to restart your access point/router
network.........................................................................................241
Check the Ethernet cable connections.....................................241
Check the WiFi settings of your computer or mobile device..241
Check the DHCP network settings of your computer or mobile
device............................................................................................242
Standard LED behavior when the access point/router is powered
on........................................................................................................242
Troubleshoot with the LEDs............................................................243
Power LED is off...........................................................................243
Power LED stays blinking green................................................243
Access point mode: Internet LED is off.....................................244
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AC2000 802.11ac Wireless Access Point/Router WAC124

Router mode: Internet LED is off...............................................244
WiFi LED Is Off.............................................................................245
You cannot log in to the access point/router...............................245
Access point mode: You cannot log in to the access
point/router..................................................................................245
Router mode: You cannot log in to the access point/router...247
Router mode: You cannot access the Internet.............................248
Router mode: Check the Internet WAN IP address.................248
Router mode: Check or manually start the PPPoE connection.250
Troubleshoot Internet browsing.....................................................251
Troubleshoot the WiFi connectivity...............................................252
Changes are not saved....................................................................253
Troubleshoot your network using the ping utility of your
computer...........................................................................................253
Test the LAN path from your computer to the access
point/router..................................................................................253
Router mode: Test the path from your computer to a remote
device............................................................................................254
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................257
Technical specifications...................................................................259
Appendix B Position and Wall-Mount the Access Point/Router
Position the access point/router.....................................................262
Wall-mount the access point/router..............................................263
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AC2000 802.11ac Wireless Access Point/Router WAC124

1
Hardware Overview of the Access
Point/Router
The NETGEAR AC2000 802.11ac Wireless Access Point/Router Model WAC124, in this
manual referred to as the access point/router, supports dual-band concurrent operation
at 2.4 GHz and 5 GHz with combined throughput of 2000 Mbps (300 Mbps at 2.4 GHz
and 1700 Mbps at 5 GHz). The access point/router is designed to function in a small
office network or home network.
You can use the access point/router in access point mode with its router features
disabled, connected to an existing router in your network. You can also use the access
point/router in router mode with its router features enabled, directly connected to an
Internet modem.
The chapter contains the following sections:
• Top panel with LEDs
• Back panel with ports, buttons, and a power connector
• Position the antennas for best WiFi performance
• Access point/router label
Important: By default, the access point/router is in access point mode with its DHCP
client enabled and must get an IP address from another router in your network. For the
initial log-in process, also called single sign-on (SSO), the access point/router must
connect to the Internet and you must log in with a MyNETGEAR account. (You can create
an account during the log-in process.) After you complete the initial log-in process, you
can change the mode to router mode and also change the settings offline.
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this manual, you might need to update the firmware.
11

Top panel with LEDs
The four status LEDs are located on the top panel of the access point/router. From left
to right, the top panel contains the Power LED, Internet LED, WiFi LED, and USB LED.
Figure 1. Top panel with LEDs
Table 1. LED descriptions
DescriptionLED
Solid green. The access point/router is ready.
Solid green temporarily, blinking green temporarily, and finally solid green. The
access point/router is starting or was reset to factory default settings and is restarting.
For more information about resetting the access point/router to factory default settings,
see Return the access point/router to its factory default settings on page 138.
Blinking green. The access point/router is starting or upgrading firmware. If the Power
LED is blinking green at any other time, see Power LED stays blinking green on page
243.
Off. Power is not supplied to the access point/router.
Power
Solid green or blinking green. An Internet connection is established.
Off. No Internet connection is established. For more information, see Access point
mode: Internet LED is off on page 244 (access point mode is the default system mode)
or Router mode: Internet LED is off on page 244.
Internet
User Manual12Hardware Overview of the
Access Point/Router
AC2000 802.11ac Wireless Access Point/Router WAC124

Table 1. LED descriptions (Continued)
DescriptionLED
Solid green. One or both WiFi radios are operating.
Blinking green. One or both WiFi radios are sending or receiving traffic.
Blinking green slowly. Someone pressed the WPS button.
Off. Both WiFi radios are off. For more information, see WiFi LED Is Off on page 245.
WiFi
Solid green. A USB device is connected and is ready.
Off. No USB device is connected.
USB
Back panel with ports, buttons, and a power
connector
The back panel of the access point/router provides ports, buttons, and a DC power
connector.
Figure 2. Access point/router back panel
User Manual13Hardware Overview of the
Access Point/Router
AC2000 802.11ac Wireless Access Point/Router WAC124

Viewed from left to right, the back panel contains the following components:
•USB 2.0 port. One USB 2.0 port to connect a storage device or printer to the access
point/router.
•LAN ports 4 through 1. Four Gigabit Ethernet RJ-45 LAN ports numbered LAN4
through LAN1 to connect the access point/router to Ethernet devices such as a
computer and a switch.
•Internet port. One Internet (WAN) port to connect the access point/router to a
router, network switch, or network hub in your network (see Connect the access
point/router to your existing router and log in for the first time on page 17). This
port must provide the Internet connection to the access point/router.
If you want to use the access point/router in router mode, do not connect this port
to an Internet modem until after you complete the initial log-in process (see Use the
access point/router in router mode on page 23).
•WPS button. Press the WPS button to join the access point/router’s WiFi network
without typing the WiFi password. For more information, see Use WPS to add a
device to the WiFi network on page 70.
•Reset button. Press the Reset button to reset the access point/router to factory
default settings. For more information, see Use the Reset button on page 138.
•Power On/Off button. Press the Power On/Off button to provide power to the
access point/router.
•DC power connector. Connect the power adapter that came in the product package
to the DC power connector.
Position the antennas for best WiFi
performance
You can swivel the three access point/router antennas in any direction. For best WiFi
performance, we recommend that you experiment with various antenna positions. For
example, you could position the center antenna vertically and aim the other two antennas
outward at 45-degree angles.
Access point/router label
The access point/router label on the bottom panel of the access point/router shows the
default login information, default WiFi network name (SSID), default WiFi passphrase,
serial number and MAC address of the access point/router, and other information.
User Manual14Hardware Overview of the
Access Point/Router
AC2000 802.11ac Wireless Access Point/Router WAC124

Figure 3. Access point/router label
User Manual15Hardware Overview of the
Access Point/Router
AC2000 802.11ac Wireless Access Point/Router WAC124

2
Install and Access the Access
Point/Router in Your Network
This chapter describes how you can install and access the access point/router in your
network and go through the initial log-in process, also referred to as single sign-on
(SSO). By default, the access point/router is in access point mode. You can also change
the mode to router mode.
The chapter contains the following sections:
• Connect the access point/router to your existing router and log in for the first time
• Update the access point/router firmware if you cannot complete the initial log-in
process
• About router mode
• Use the access point/router in router mode
• Log in to the access point/router when it is connected to the Internet
• Log in to the access point/router when it is not connected to the Internet
• Use the NETGEAR Insight mobile app to discover the access point/router
• Find the IP address of the access point/router
• Change the language
• Change the local login admin password
• Set up password recovery for the local login admin user name
• Connect a wired or WiFi device to the access point/router’s network after installation
16

Connect the access point/router to your
existing router and log in for the first time
By default, the access point/router is in access point mode and functions as a WiFi access
point and LAN switch for Internet access. Basically, in access point mode, the access
point/router functions as a bridge between your existing router and the access
point/router’s LAN and WiFi clients. The access point/router, LAN clients, and WiFi
clients receive an IP address from or through your existing router.
Note: For the initial log-in process, do not directly connect the access point/router to
an Internet modem.
For the initial log-in process, also referred to as single sign-on (SSO), the following are
required:
•The access point/router must be in its default access point mode.
•The access point/router must be connected to the Internet through an existing router
in your network.
•You must log in with a MyNETGEAR account. If you do not have a MyNETGEAR
account, you must create one during the initial log-in process.
If you want, after you complete the initial log-in process, you can change the mode to
router mode and connect the access point/router to an Internet modem (see Use the
access point/router in router mode on page 23). Certain features are supported only
in router mode, for example, routing services such as NAT and the DHCP server.
The easiest way to set up and start using the access point/router is to connect it to your
router, either directly, or through a switch or hub (almost any router functions as a DHCP
server). If your network includes an independent DHCP server, connect the access
point/router to a switch or hub that is connected to the DHCP server.
When you log in to the access point/router, you connect to the local browser–based
management interface, in this manual referred to as the local browser interface.
User Manual17Install and Access the Access
Point/Router in Your Network
AC2000 802.11ac Wireless Access Point/Router WAC124

Figure 4. Connect the access point/router to another router in your network
To connect the access point/router to a router and log in to the local browser
interface for the first time:
1. Connect an Ethernet cable to the yellow Internet (WAN) port on the access
point/router.
2. Connect the other end of the cable to a LAN port on your router (or switch or hub
that is connected to a DHCP server).
3. Power on the access point/router and check to see that the LEDs light.
DescriptionLED
The Power LED lights solid green, then blinks green, and then lights solid green again
when the startup procedure is finished. This process takes about 90 seconds. If the
Power LED does not light at all, press the Power On/Off button on the back panel.
Power
The Internet LED blinks green or lights solid green when the Internet connection is
established.
Internet
The WiFi LED lights solid green.WiFi
Important: Be sure that the access point/router is connected to the Internet before
you continue. (The Internet LED must blink green or light solid green.)
4. Log in to the access point/router by using one of the following methods:
•Connect over WiFi. On a WiFi-enabled computer or mobile device, find and
connect to the access point/router’s WiFi network.
The default SSID is NETGEAR-1. The default passphrase is sharedsecret.
User Manual18Install and Access the Access
Point/Router in Your Network
AC2000 802.11ac Wireless Access Point/Router WAC124

•Connect over Ethernet to the same network. Using an Ethernet cable, connect
the LAN port on your computer to the same router that the access point/router
is connected to. You can connect your computer either directly or through a
switch or hub to the router.
•Connect over Ethernet directly to the access point/router. Using an Ethernet
cable, connect the LAN port on your computer directly to any of the four LANs
port on the access point/router.
5. Launch a web browser and enter http://www.routerlogin.net in the address field.
The Sign-In page displays.
Note: If the Sign-In page does not display, see Access point mode: You cannot log
in to the access point/router on page 245.
6. If the Sign-In page displays the ! A new firmware upgrade is available. Click here
to get it. button, do the following:
a. Click the ! A new firmware upgrade is available. Click here to get it. button.
The access point/router finds the new firmware information and displays a
message asking if you want to download and install it.
b. Click the Yes button.
The access point/router locates and downloads the firmware and begins the
update.
The Firmware Upgrade Assistant page displays while the firmware of the access
point/router is being updated. During the update, do not turn off the power or
press the Reset button. The update process takes about three minutes, after
which the access point/router restarts.
c. If the Sign-In page does not display, launch a web browser and enter
http://www.routerlogin.net in the address field.
7. Depending on whether you already own a MyNETGEAR account, do one of the
following:
•You already own a MyNETGEAR account. Do the following:
a. Click the Login button.
The NETGEAR Account Login page displays.
b. Enter your registered email address and password and click the LOG IN
button.
User Manual19Install and Access the Access
Point/Router in Your Network
AC2000 802.11ac Wireless Access Point/Router WAC124

•You do not yet own a free MyNETGEAR account. Do the following:
a. Click the Create button.
The Create NETGEAR Account page displays.
b. Set up a new account.
c. Log in with your MyNETGEAR registered email address and password.
Note: If the NETGEAR Account Login page or Create NETGEAR Account page does
not display, if you cannot sign in to your existing MyNETGEAR account or create a
new MyNETGEAR account, or if you encounter any other problem that prevents you
from completing the initial log-in process, you first might need to reset the access
point/router to factory default settings and then update the firmware (see Update
the access point/router firmware if you cannot complete the initial log-in process on
page 21. After you do so, if you still encounter problems, see Troubleshoot Internet
browsing on page 251.
After you successfully log in to your MyNETGEAR account, the access point/router
is registered with NETGEAR.
The BASIC Home page of the access point/router displays. You can now change the
settings of the access point/router.
If new firmware is available, the BASIC Home page displays the ! A new firmware
update available, Click here to get it. button. For information about how to update
the firmware, see Step 9.
8. Whether or not new firmware is available, do the following:
a. Select ADVANCED.
The ADVANCED Home page of the access point/router displays. The LAN Port
pane shows the IP address that is now assigned to the access point/router.
b. Write down the LAN IP address of the access point/router for later use.
You must use this IP address if you plan to connect to the same network as the
access point/router but not directly to the access point/router network. If you are
directly connected to the access point/router network, you can use
http://www.routerlogin.net.
9. If new firmware is available, do the following to update the firmware:
a. Select BASIC.
The BASIC Home page displays again.
b. Click the ! A new firmware upgrade is available. Click here to get it. button.
The access point/router finds the new firmware information and displays a
message asking if you want to download and install it.
User Manual20Install and Access the Access
Point/Router in Your Network
AC2000 802.11ac Wireless Access Point/Router WAC124