NeuroTek Elite Series User manual

Version 1.0
©NeuroTek 2022
Version 2.0
TECHNOLOGY FOR THE MIND
NeuroTek Elite Series Classic Tac
QuickStart Guide
Important: Please read all instructions completely
before operating this device
©NeuroTek 2020
NeuroTek Elite Series Deluxe Tac
Quickstart Guide
Important: Please read all instructions completely
before operating this device
TECHNOLOGY FOR THE MIND
Version 2.0
TECHNOLOGY FOR THE MIND
NeuroTek Elite Series Classic Tac
QuickStart Guide
Important: Please read all instructions completely
before operating this device

Version 1.0
©NeuroTek 2022
Version 2.0
Liability Disclaimer
This product is a tool designed to assist the clinician in the administration of
(EMDR). The purchaser/clinician agrees to accept full responsibility for any
harmful results and/or undesirable consequences obtained from the use of
this machine.
The manufacturer of this machine shall not be held liable for adverse effects
caused to clients resulting from the administration of EMDR or any other
form of therapy using this machine.
Any unexpected reactions, results, or behavior noted as a result of the
administration of EMDR, either using this product or by other methods,
should be immediately reported to the EMDR Institute.
Limited Warranty
The manufacturer warrants this equipment to the original purchaser against
defective material or workmanship during the warranty period from the date
of purchase. The manufacturer’s responsibility under this warranty is limited
to the repair or replacement of defective parts.
The warranty period:
90 days on components that connect with wires. This includes cables, wired
pulsers, headphones and AC Adapters. Batteries are excluded from this
warranty. One year on all other parts and components. The manufacturer
reserves the right to determine whether the part or parts failed because
of defective material, workmanship or other causes. Failure caused by
accident, normal wear, alteration, misuse, tampering, negligence or improper
packaging of returned units is not covered by this warranty. Please be
advised that if a product is returned for warranty service and no defects
are found or the problem is due to a weak/dead battery or operator error a
shop charge and return shipping costs may be charged. All warranty repairs
must be done by NeuroTek, or a representative designated by NeuroTek.
Anyrepair to the equipment other than by these authorized facilities voids
this warranty. The rights under this warranty are limited to the original
purchaserand may not be transferred to subsequent owners. To receive
warranty service, you must first contact NeuroTek for a return authorization
number. This number will be used for tracking your return. Send the
complete unit, postage paid to NeuroTek. Include a description of the
problem you are having and a daytime phone number.
11435 Challenger Ave
Odessa, FL 33556
www.neurotekcorp.com
Phone: [phone]
[email protected]

Version 1.0
©NeuroTek 2022
Version 2.0
Product Features
Auditory
Tone mode
Dual Modality - Use auditory or tactile stimulation independently or together
Adjustments for volume, speed (rate) and tactile intensity
Range 1 – 10
One dial for easy adjustments during session
Connectivity
Headphone and pulser cable (6 feet)
Prevents clinician fatigue
Lowers distractions for client
Use with visually impaired clients or clients with a history of seizures
Comes complete with
Light Headphones, small tactile pulsers, AC adapter and battery
Optional Wired Large or LED Pulsers available
Backed by our Limited one-year Warranty!
Package Contents
Tac
Headset

Version 1.0
©NeuroTek 2022
Version 2.0
Product Features
Auditory
Tone mode
Dual Modality - Use auditory or tactile stimulation independently or together
Adjustments for volume, speed (rate) and tactile intensity
Range 1 – 10
One dial for easy adjustments during session
Connectivity
Headphone and pulser cable (6 feet)
Prevents clinician fatigue
Lowers distractions for client
Use with visually impaired clients or clients with a history of seizures
Comes complete with
Light Headphones, small tactile pulsers, AC adapter and battery
Optional Wired Large or LED Pulsers available
Backed by our Limited one-year Warranty!
Package Contents
Tac
Headset
©NeuroTek 2020
Package Contents
Adapter
Tac
Product Features
3.5” LCD Touch Screen for smooth seamless operation
Displays only the devices connected to the Tac and allows for in-session
adjustments
Completely Wireless EMDR device when used with our included wireless
accessories
Includes Auditory and Tactile functions built in for bilateral stimulation
Auditory includes 4 dierent sounds options:
Tone
Click
Double Click
Arcade Sound
10 Proles can be created which allows you to save your preferred settings
based upon your clients needs
Will count your bilateral repetitions and show settings for speed, tactile
intensity, and volume
New Setting ranges for speed, volume and intensity of 1-20 for ner control
Built in low-battery indicator and includes a rechargeable battery
Approximately 4 hours of battery life a day of continual use and can also be
used with the included power adapter
High gloss surface for easy cleaning and disinfection
Wireless Headset
Wireless Pulsers
Available Accessories
AdapterTac
Pulsers
Headset
LED Pulsers Stereo Headset
3 AAA Batteries
Package Contents

Version 1.0
©NeuroTek 2022
Version 2.0
Classic Tac Quickstart Guide
Thank you for purchasing the NeuroTek Elite Series Classic Tac.
The
Classic Tac has an adjustment range of 1–10.
Insert the 3 AAA batteries (included) or plug in the
adapter
Battery Bay
1
Version 2.0
Classic Tac Quickstart Guide
Thank you for purchasing the NeuroTek Elite Series Classic Tac.
The
Classic Tac has an adjustment range of 1–10.
Insert the 3 AAA batteries (included) or plug in the
adapter
Battery Bay
1
Version 2.0
Controls for Classic Tac
Volume Speed Intensity
Press the button for the setting that you want to change
Turn ON/OFF
ON: Press and hold
Black dial until
the lights turn on
.
OFF: Press and hold
the
black dial until the
lights turn off.
2
Version 2.0
Classic Tac Quickstart Guide
Thank you for purchasing the NeuroTek Elite Series Classic Tac.
The
Classic Tac has an adjustment range of 1–10.
Insert the 3 AAA batteries (included) or plug in the
adapter
Battery Bay
1
Press the button for the setting that you want to change
Battery Bay
Volume Speed Intensity

Version 1.0
©NeuroTek 2022
Version 2.0
Controls for Classic Tac
Volume Speed Intensity
Press the button for the setting that you want to change
Turn ON/OFF
ON: Press and hold
Black dial until
the lights turn on
.
OFF: Press and hold
the
black dial until the
lights turn off.
2
Version 2.0
Tactile and Audio Connect (Wired)
Adapter port Wired headset port.
Wired Pulser port
3
ON: Press and hold
black dial until the lights turn
on.
OFF: Press and hold the black
dial until the lights turn off.
Wired Pulser port
Wired headset port
Adapter port

Version 1.0
©NeuroTek 2022
Version 2.0
Quick Start
o
To begin a session, press the black dial until
the lights turn on.
o
Plug in your pulsers and or headset into the side of the
Tac.
o
To set the intensity of the pulsers, press the hand
button and then turn the dial-up or down to the desired
setting.
o
To set the speed, press the clock button
and then turn the dial-up or down to the desired setting.
To set the volume of your headset, select the sound button and turn
the dial right or left to the desired setting.
Once the settings are selected, press the black dial to start your
session. To pause your session, press the black dial again.
If you need to change your settings during your session, press the
desired button for speed, volume, or intensity, and then turn the dial-
up or down.
5- Low Battery Indicator
ThelowbattindicationisthatallthreeofthebuttonLEDswillblink
every20secondsfor2seconds.TheTacwillcontinuetooperate
untilthebatteriesaredead(approx.40mins.).Ifyouturnoffthe
Tacinlowbatterymode,thedevicewillnotletyoustartasession
withalowbattery.Thesystemwillturnon,blinkthe3LEDsfor2
secondsthenshutoff.Eitherreplacethebatteriesorusethedevice
pluggedintopower.Thisfeatureistohelppreventthelossofpower
duringasession.

Notethatifthebatteriesareinthelowbattstateandyoupluginthe
adapter,thelowbatteryindicationismasked.
4
The low baery indicaon is that all three of the buon LEDs will blink
every 20 seconds for 2 seconds. The Tac will connue to operate unl
the baeries are dead (approx. 40 mins.). If you turn o the Tac in
low baery mode, the device will not let you start a session with a
low baery. The system will turn on, blink the 3 LEDs for 2 seconds
then shut o. Either replace the baeries or use the device plugged
into power. This feature is to help prevent the loss of power during a
session.
Note that if the baeries are in the low baery state and you plug in
the adapter, the low baery indicaon is masked.
Low Battery Indicator
5
o To begin a session, press the black dial unl
the lights turn on.
o Plug in your pulsers and or headset into the side of the
Tac.
o To set the intensity of the pulsers, press the hand
buon and then turn the dial-up or down to the desired
seng.
o To set the speed, press the clock buon
and then turn the dial-up or down to the desired seng.
o To set the volume of your headset, select the sound buon and
turn the dial-up or down to the desired seng.
Once the sengs are selected, press the black dial to start your
session. To pause your session, press the black dial again.
If you need to change your sengs during your session, press the
desired buon for speed, volume, or intensity, and then turn the dial
up or down.

Version 1.0
©NeuroTek 2022

Version 1.0
©NeuroTek 2022
Troubleshooting Guide
Version 2.0
Try replacing the batteries if the pulsers get stuck on one side and
aren’t working correctly. This is usually a low power issue. You can
also try using the device plugged in.
If you have the LED pulsers with the detachable cord and one pulser
isn’t working, try changing the LED pods around to see if the problem
is the cord or the pulser.
If you turn on the device and press play, and the session doesn’t
begin, please check to ensure the pulsers and or headset is plugged
into the correct port. Then check to confirm that one of the buttons for
speed, intensity, or volume is selected, and then press play again.
For further assistance, please email us at:
[e-mail], or call 727-372-0104.
Our regular office hours are 7:30 a.m. - 4:30 p.m. EST
Monday through Friday.
Try replacing the baeries if the pulsers get stuck on one side and
aren’t working correctly. This is usually a low power issue. You can
also try using the device plugged in.
If you have the LED pulsers with the detachable cord and one pulser
isn’t working, try changing the LED pods around to see if the problem
is the cord or the pulser.
If you turn on the device and press play, and the session doesn’t
begin, please check to ensure the pulsers and or headset is plugged
into the correct port. Then check to conrm that one of the buons for
speed, intensity, or volume is selected, and then press play again.
For further assistance, please email us at:
[e-mail], or call 727-372-0104.
Our regular oce hours are 7:30 a.m. - 4:30 p.m. EST
Monday through Friday.

Version 1.0
©NeuroTek 2022
Version 2.0
Troubleshooting Guide
Maintenance
We recommend using a microfiber cloth to dust the
machine to clean the device. You may also use an
antibacterial wipe on the device and pulsers.
To extend the life of your pulsers, it is essential to
know that the life of the wires is directly related to how
much flexing, pulling, and bending your pulser wires
receive. Although we work very hard to make the pulsers
and wires as durable as possible, we cannot
predict how long they will last. Any wire that is handled
regularly will eventually wear out. Pulsers are
considered consumable items, and having spares on
hand is highly recommended.
We recommend using a microber cloth to dust the
machine to clean the device. You may also use an
anbacterial wipe on the device and pulsers.
To extend the life of your pulsers, it is essenal to
know that the life of the wires is directly related to how
much exing, pulling, and bending your pulser wires
receive. Although we work very hard to make the pulsers
and wires as durable as possible, we cannot
predict how long they will last. Any wire that is handled
regularly will eventually wear out. Pulsers are
considered consumable items, and having spares on
hand is highly recommended.

Version 1.0
©NeuroTek 2022

Version 1.0
©NeuroTek 2022
11435 Challenger Ave
Odessa, FL 33556
727-372-0104
www.neurotekcorp.com