Nexcom NISE 3800E-H110 User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published November 2019 www.nexcom.com
IoT Automation Solutions Business Group
Industrial Fanless Computer
NISE 3800 Series
User Manual

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. ii NISE 3800 Series User Manual
Contents
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer.............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements........................................................ iv
Declaration of Conformity...................................................................... iv
RoHS Compliance ................................................................................... v
Warranty and RMA ................................................................................ vi
Safety Information ................................................................................viii
Installation Recommendations...............................................................viii
Safety Precautions.................................................................................. ix
Technical Support and Assistance........................................................... xi
Conventions Used in this Manual........................................................... xi
Global Service Contact Information........................................................xii
Package Contents.................................................................................xiv
Ordering Information .............................................................................xv
Chapter 1: Product Introduction
NISE 3800E/E2/P2/P2E Overview..............................................................1
Key Features........................................................................................1
NISE 3800E-H110/NISE 3800R Overview .................................................2
Key Features........................................................................................2
Hardware Specifications..........................................................................3
Knowing Your NISE 3800 Series ..............................................................6
NISE 3800E/E2/P2/P2E & NISE 3800R ...................................................6
NISE 3800E-H110................................................................................7
NISE 3800E/E2/P2/P2E & NISE 3800R ...................................................8
NISE 3800E-H110................................................................................9
Mechanical Dimensions.........................................................................10
Chapter 2: Jumpers and Connectors
Before You Begin ..................................................................................14
Precautions ..........................................................................................14
Jumper Settings ....................................................................................15
Locations of the Jumpers and Connectors for
NISE 3800E/E2/P2/P2E & NISE 3800R.....................................................16
Locations of the Jumpers and Connectors for NISE 3800E-H110 ...........18
Jumpers and DIP Switch Settings...........................................................20
AT/ATX Power Select .........................................................................20
PCI Express* Bifurcation ....................................................................20
Clear CMOS Select ............................................................................21
COM3 RS232 RI# Power Select..........................................................21
Connector Pin Definitions .....................................................................22
External I/O Interfaces - Front Panel ...................................................22
Power Button.................................................................................22
LED Indicators ................................................................................22
SIM Card Socket ............................................................................23
DisplayPort.....................................................................................23
External I/O Interfaces - Rear Panel.....................................................24
9V - 30V DC Power Input...............................................................24
Remote Power On/Off & S3 Connector ..........................................24

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. iii NISE 3800 Series User Manual
Contents
LAN3 and USB 3.0 Ports.................................................................25
LAN2 and USB 3.0 Ports.................................................................26
LAN1 and USB 2.0 Ports.................................................................27
DVI-D Connector............................................................................27
HDMI.............................................................................................28
Internal Connectors...........................................................................29
Reset Connector ............................................................................29
FW BIOS Connector .......................................................................29
SMBus ...........................................................................................30
SATA Power Connectors.................................................................30
SATA Connectors ...........................................................................31
Line-in Pin Header..........................................................................31
Speaker-out Pin Header..................................................................32
Debug Connector ..........................................................................32
COM Port 1 Connector ..................................................................33
COM Port 2 Connector ..................................................................33
COM Port 3 Connector ..................................................................34
COM Port 4 Connector ..................................................................34
GPIO Pin Header ............................................................................35
Fan1 Connector .............................................................................35
Fan2 Connector .............................................................................36
USB 2.0 Connector ........................................................................36
LED Pin Header ..............................................................................37
LED Pin Header ..............................................................................37
MCU Connector.............................................................................38
Mini-PCIe.......................................................................................39
Mini-PCIe Connector......................................................................40
NGFF (M.2) Connector ...................................................................41
Chapter 3: System Setup
Removing the Top Cover ......................................................................42
Wallmount Brackets..............................................................................43
Removing the Bottom Cover.................................................................44
Installing a CPU.....................................................................................45
Installing a 3G/GSM Module .................................................................48
Installing an mSATA Module .................................................................50
Installing a SO-DIMM Memory Module .................................................52
Installing a SIM Card.............................................................................53
Installing an M.2 Card...........................................................................54
Installing a SATA Hard Drive ..................................................................56
Installing a PCIe/PCI Expansion Card......................................................59
PCI Volts Configuration on NISE 3800 Riser Cards..............................60
Chapter 4: BIOS Setup
About BIOS Setup.................................................................................61
When to Configure the BIOS.................................................................61
Default Configuration...........................................................................62
Entering Setup......................................................................................62
Legends................................................................................................62
BIOS Setup Utility..................................................................................64
Main .................................................................................................64
Advanced .........................................................................................65
Chipset..............................................................................................73
Security .............................................................................................77
Boot..................................................................................................78
Save & Exit ........................................................................................79

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. iv NISE 3800 Series User Manual
Preface
PrefaCe
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted in
any form or by any means without the prior written consent from NEXCOM
International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
NISE 3800E, NISE 3800E2, NISE 3800P2, NISE 3800P2E, NISE 3800E-H110
and NISE 3800R are trademarks of NEXCOM International Co., Ltd. All
other product names mentioned herein are registered trademarks of their
respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. vNISE 3800 Series User Manual
Preface
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. vi NISE 3800 Series User Manual
Preface
Warranty and RMA
NEXCOM Warranty Period
NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will
be free from defect in material and workmanship for 2 years, beginning on
the date of invoice by NEXCOM. HCP series products (Blade Server) which
are manufactured by NEXCOM are covered by a three year warranty period.
NEXCOM Return Merchandise Authorization (RMA)
▪Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.
▪Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
▪Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
▪Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
▪Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
▪Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪Replace with 3rd party products if needed.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. vii NISE 3800 Series User Manual
Preface
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. viii NISE 3800 Series User Manual
Preface
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪A Philips screwdriver
▪A flat-tipped screwdriver
▪A grounding strap
▪An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
CAUTION!
CAUTION!CAUTION!
Danger of explosion if battery is incorrectly replaced.
Replace with the same or equivalent type recommended by
the manufacturer. Discard used batteries according to the
manufacturer’s instructions.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. ix NISE 3800 Series User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b.Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d.The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xNISE 3800 Series User Manual
Preface
18. Insert the positive and negative wires into the V+ and V- contacts on the
terminal block connector.
19. Tighten the wire-clamps screws to prevent the DC wires coming loose.
20. Take into consideration the following guidelines before wiring the
device.
21. The terminal block is suitable for 30-12 AWG (16A). Torque value 5 lb-in.
22. The temperature rating of the input connection cable should be higher
than 95°C.
23. WARNING! This equipment is intended for installation in a Restricted
Access Location only.
AVERTISSEMENT! Cet équipement est destiné à être installé dans un
lieu d’accès restreint uniquement.
24. There must be a disconnect device in front of “NISE 3800 series” to keep
the worker or field side maintainer be cautious and aware to close
the general power supply before they start to do maintenance. The
disconnect device hereby means a 20A circuit-breaker.
25. Power installation must be performed with qualified electrician and
followed with National Electrical Code, ANSI/NFPA 70 and Canadian
Electrical Code, Part I, CSA C22.1.
26. Tolerance within maximum operating voltage range 9 VDC to 36 VDC,
13.3A-4A.
27. WARNING! RISK OF EXPLOSION IF BATTERY IS REPLACED BY
INCORRECT BATTERY TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
ATTENTION! IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU
REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xi NISE 3800 Series User Manual
Preface
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
Safety Warning: This equipment is intended for installation
in a Restricted Access Location only.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xii NISE 3800 Series User Manual
Preface
Global Service Contact Information
Headquarters
NEXCOM International Co., Ltd.
9F, No. 920, Chung-Cheng Rd.,
ZhongHe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com
Asia
Taiwan
NexAIoT Co., Ltd.
Taipei Office
13F, No.920, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexAIoT Co., Ltd.
Taichung Office
16F, No.250, Sec. 2, Chongde Rd.,
Beitun Dist.,
Taichung City 406, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexCOBOT Taiwan Co., Ltd.
13F, No.916, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
GreenBase Technology Corp.
13F, No.922,Chung-Cheng Rd.,
Zhonghe Dist.,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email:[email protected]
www.nexcom.com.tw
China
NEXSEC Incorporated
Floor 5, No.4, No.7 fengxian middle Rd.,
(Beike Industrial Park), Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xiii NISE 3800 Series User Manual
Preface
NEXGOL
1st Floor, Building B4, Electronic 2nd Area,
(Phoenix Lake Industrial Park), Yongchuan Dist.,
Chongqing City, 402160, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexgol.com/NexGoL
Beijing NexGemo Technology Co.,Ltd.
5th Floor, Gemotech Building, No.1, Development Rd.,
Changping International Information Industry Base,
Changping District,
Beijing,102206, China
Tel: [phone]
Fax:[phone]
Japan
NEXCOM Japan
9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom-jp.com
NEXCOM Shanghai
Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM Surveillance Technology Corp.
Floor 5, Building C, ZhenHan Industrial Zone,
GanKeng Community, Buji Street,
LongGang District,
ShenZhen, 518112, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM United System Service
Room 603/604, Huiyinmingzun Plaza Bldg. 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
Europe
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.eu
America
USA
NEXCOM USA
2883 Bayview Drive,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xiv NISE 3800 Series User Manual
Preface
Package Contents
Before continuing, verify that the NISE 3800 series package that you received is
complete. Your package should have all the items listed in the following table.
Item Part Number Description Qty
1 4NCPF00310X00 Terminal Blocks 3P Phoenix Contact: 1803581 1
2 4NCPM00302X00 Terminal Blocks 3P Phoenix Contact: 1777992 1
3 50311F0100X00 Round Head Screw w/Spring+Flat Washer LONG FEI: p3x6l 2
4 50311F0143X00 Flat Head Screw LONG FEI: f#6-32X8 1
5 50311F0315X00 Round Head Screw LONG FEI: P6#32T T10 Nylok 1
6 50311F0326X00 Flat Head Screw LONG FEI:F3x5 NYLOK NI+Heat Treatment 4
7 50311F0330X00 Round Head Screw LONG FEI:P2x3 ISO+NYLON 4
8 50311P0001X00 Price for Plastic Screw 1
9 50322P0002X00 Plastic Nut GIN LIAN: M6HW 1
10 5044440090X00 Thermal Pad Apus: 3A2015001001500 1
11 60177A0594X00 NISE 3800E Quick Reference Guide VER: A SIZE: A4 1
12 6029900037X00 Dow Corning 340 Silicone Heat Sink Compound (3g) 1
13 602DCD1506X00 NISE 3800E DVD Driver VER:1.0 1

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. xv NISE 3800 Series User Manual
Preface
Ordering Information
The following information below provides ordering information for the NISE 3800
series.
• Barebone
NISE 3800E System (P/N: 10J00380003X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with one PCIe x4
expansion
NISE 3800E2 System (P/N: 10J00380002X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with two PCIe x4
expansions
NISE 3800P2 System (P/N: 10J00380005X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with two PCI expansions
NISE 3800P2E System (P/N: 10J00380004X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with one PCI and one
PCIe x4 expansion
NISE 3800E-H110 System (P/N: 10J00380000X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with one PCIe x4
expansion
NISE 3800R System (P/N: 10J00380001X0)
- 6th generation Intel®Core™ i7/i5/i3 fanless system with two external 2.5”
HDD brackets to support RAID 0/1
• 24V, 120W AC to DC power adapter w/o power cord
(P/N: 7400120023X00)
Optional Power Adapter: Please use an appropriate AC/DC
power adapter compliant with CE or UL safety regulations.

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. 1NISE 3800 Series User Manual
Chapter 1: Product Introduction
ChaPter 1: ProduCt IntroduCtIon
Key Features
▪Support 6th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
▪Intel®Q170 PCH
▪Support 1 x 2.5” SATA HDD
▪1 x DVI-D, 1 x DP, and 1 x HDMI with independent display support
▪Three Intel®GbE LAN ports; support WoL, teaming and PXE
▪1 x External M.2 socket and 1 x SIM card socket
▪4 x USB 3.0, 2 x USB 2.0, 2 x RS232/422/485 with auto flow control
▪2 x Internal mini-PCIe sockets support optional Wi-Fi/3.5G/mSATA/Fieldbus
▪Support +9V to 30VDC input; ATX power mode
▪One PCIe x4 expansion (NISE 3800E)
▪2 x PCI or PCIe x4 expansions (NISE 3800E2/P2/P2E)
NISE 3800E/E2/P2/P2E Overview
NISE 3800E Front View NISE 3800E Rear View
NISE 3800E2/P2/P2E Front View NISE 3800E2/P2/P2E Rear View

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. 2NISE 3800 Series User Manual
Chapter 1: Product Introduction
Key Features
▪Support 6th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
▪Intel®H110 PCH (NISE 3800E-H110); Intel®Q170 PCH (NISE 3800R)
▪Support 1 x 2.5” SATA HDD (NISE 3800E-H110)
▪Support 2 x 2.5” SATA HDD (NISE 3800R)
▪1 x DVI-D and 1 x HDMI with independent display support
(NISE 3800E-H110)
▪1 x DVI-D, 1 x DP, and 1 x HDMI with independent display support
(NISE 3800R)
▪Two Intel®GbE LAN ports; support WoL, teaming and PXE
(NISE 3800E-H110)
▪Three Intel®GbE LAN ports; support WoL, teaming and PXE
(NISE 3800R)
▪1 x SIM card socket (NISE 3800E-H110)
▪1 x External M.2 socket and 1 x SIM card socket (NISE 3800R)
▪4 x USB 3.0, 2 x USB 2.0, 2 x RS232/422/485 with auto flow control
▪2 x Internal mini-PCIe sockets support optional Wi-Fi/3.5G/mSATA/Fieldbus
▪Support +9V to 30VDC input; ATX power mode
▪One PCIe x4 expansion (NISE 3800E-H110)
▪1 x Two 2.5” HDD bracket trays (NISE 3800R)
NISE 3800E-H110/NISE 3800R Overview
NISE 3800E-H110 Front View NISE 3800E-H110 Rear View
NISE 3800R Front View NISE 3800R Rear View

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. 3NISE 3800 Series User Manual
Chapter 1: Product Introduction
Hardware Specifications
CPU Support
▪Support 6th generation Intel®Core™ i7/i5/i3 LGA socket type embedded
processor
– Intel® Core™ i7-6700TE, Quad Core, 2.4GHz, 8M Cache
– Intel® Core™ i5-6500TE, Quad Core, 2.3GHz, 6M Cache
– Intel® Core™ i3-6100TE, Dual Core, 2.7GHz, 4M Cache
– Intel®Pentium®Processor G4400TE 2.4GHz, 3M Cache
– Intel®Celeron®Processor G3900TE 2.3GHz, 2M Cache
▪Turbo-boost disabled by default
Main Memory
▪2 x DDR4 SO-DIMM sockets, support up to 16GB with un-buffered and
non-ECC
Display Option
NISE 3800E/E2/P2/P2E & NISE 3800R
▪Three Independent Display
– HDMI + DP + DVI-D
▪Dual Independent Display
– HDMI + DP
– HDMI + DVI-D
– DP + DVI-D
NISE 3800E-H110
▪Two Independent Display
– HDMI + DVI-D
Front I/O Interface Status LEDs
NISE 3800E/E2/P2/P2E & NISE 3800R
▪3 x LAN active LEDs
▪2 x GPO status/COM1/2 TX/RX LEDs
▪1 x HDD access LED
NISE 3800E-H110
▪2 x LAN active LEDs
▪2 x GPO status/COM1/2 TX/RX LEDs
▪1 x HDD access LED
Front I/O Interface
NISE 3800E/E2/P2/P2E & NISE 3800R
▪1 x ATX power on/off switch
▪1 x DP
▪1 x Line-out and 1 x Mic-in
▪2 x Antenna holes
▪1 x External M.2 socket
▪1 x SIM card holder
NISE 3800E-H110
▪1 x ATX power on/off switch
▪2 x USB 2.0 ports (500mA per each)
▪1 x Line-out and 1 x Mic-in
▪2 x Antenna holes
▪1 x SIM card holder
Rear I/O Interface
NISE 3800E/E2/P2/P2E & NISE 3800R
▪2 x DB9 for COM1 & COM2
– COM1: RS232/422/485 auto flow control
– COM2: RS232/422/485 auto flow control
▪4 x USB 3.0 ports (900mA per each)
▪2 x USB 2.0 ports (500mA per each)
▪1 x DVI-D port
▪1 x HDMI port
▪3 x Intel®I210IT GbE LAN ports; support WoL, teaming and PXE

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. 4NISE 3800 Series User Manual
Chapter 1: Product Introduction
▪1 x 2-pin remote power on/off switch
▪+9V to 30V DC input
NISE 3800E-H110
▪2 x DB9 for COM1 & COM2
– COM1: RS232/RS422/RS485
– COM2: RS232/RS422/RS485
▪4 x USB 3.0 ports (900mA per each)
▪1 x DVI-D port
▪1 x HDMI port
▪2 x Intel®I210IT GbE LAN ports; support WoL, teaming and PXE
▪1 x 2-pin remote power on/o switch
▪+9V to 30V DC input
Storage Device
NISE 3800E/E2/P2/P2E
▪1 x CFast (SATA 3.0)
▪1 x mSATA (SATA 3 0)
▪1 x 2.5” HDD (SATA 3.0)
NISE 3800E-H110
▪1 x 2.5” HDD (SATA 3.0)
▪1 x mSATA (internal mini-PCIe socket)
NISE 3800R
▪1 x CFast (SATA 3.0)
▪1 x mSATA (SATA 3 0)
▪2 x 2.5” HDD (SATA 3.0) optional
Expansion Slot
▪NISE 3800E & NISE 3800E-H110: One PCIe x4 expansion slot
– Add-on card length: 169mm max.
– Power consumption: 10W/slot max.
▪NISE 3800E2: Two PCIe x4 expansion slots
– Add-on card length: one 169mm max, and one 240mm max.
– Power consumption: 10W/slot max
▪NISE 3800P2: Two PCI expansion slots
– Add-on card length: one 169mm max, and one 240mm max.
– Power consumption: 10W/slot max
▪NISE 3800P2E: One PCIe x4 and one PCI expansion slot
– Add-on card length: one 169mm max for PCIe x4, and one 240mm
max for PCI
– Power consumption: 10W/slot max
▪NISE 3800R: Two 2.5” HDD expansions
▪2 x Internal mini-PCIe sockets support optional Wi-Fi/3.5G/mSATA/Fieldbus
Power Requirements
▪AT/ATX power mode (default: ATX power mode)
▪Power input: +9 to +30V DC
▪Power adapter: Optional AC to DC power adapter (24V DC, 120W)
Dimensions
▪NISE 3800E/R & NISE 3800E-H110: 215mm (W) x 272mm (D) x 93mm (H)
(8.5” x 10.7” x 3.7”)
▪NISE 3800E2/P2/P2E: 215mm (W) x 272mm (D) x 114mm (H)
(8.5” x 10.7” x 4.5”)
Construction
▪Aluminum and metal chassis with fanless design
Environment
▪Operating Temperature:
Ambient with air flow: -5°C to 55°C
(According to IEC60068-2-1, IEC60068-2-2, IEC60068-2-14)

Copyright © 2017 NEXCOM International Co., Ltd. All Rights Reserved. 5NISE 3800 Series User Manual
Chapter 1: Product Introduction
▪Storage Temperature: -20°C to 85°C
▪Relative Humidity: 10% to 93% (Non-Condensing)
▪Shock Protection:
– HDD: 20G, half sine, 11ms, IEC60068-27
– CFast: 50G, half sine, 11ms, IEC60068-27
▪Vibration Protection with HDD Condition:
– Random: 0.5Grms @ 5~500 Hz, IEC60068-2-64
– Sinusoidal: 0.5Grms @ 5~500 Hz, IEC60068-2-6
Certifications
▪CE approval- EN61000-6-2- EN61000-6-4
▪FCC Class A
OS Support List
▪Windows 7 32-bit and 64-bit
▪Windows 8.1 32-bit and 64-bit
▪Windows 10 64-bit
Weight Information
NISE 3800E/R & NISE 3800E-H110
▪Gross weight: 5.9kg
▪Net weight: 4.5kg
NISE 3800E2/P2/P2E
▪Gross weight: 6.4kg
▪Net weight: 5.0kg