Nexcom NISE 3900 Series User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published August 2020 www.nexcom.com
IoT Automation Solutions Business Group
Industrial Fanless Computer
NISE 3900 Series
User Manual

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. ii NISE 3900 Series User Manual
Contents
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer.............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements........................................................ iv
Declaration of Conformity...................................................................... iv
RoHS Compliance ................................................................................... v
Warranty and RMA ................................................................................ vi
Safety Information ................................................................................viii
Installation Recommendations...............................................................viii
Safety Precautions.................................................................................. ix
Technical Support and Assistance............................................................ x
Conventions Used in this Manual............................................................ x
Global Service Contact Information........................................................ xi
Package Contents.................................................................................xiii
Ordering Information ............................................................................xiv
Chapter 1: Product Introduction
NISE 3900E Overview..............................................................................1
Key Features........................................................................................1
NISE 3900E Hardware Specifications .......................................................2
NISE 3900E2/P2/P2E Overview ................................................................4
Key Features........................................................................................4
NISE 3900E2/P2/P2E Hardware Specifications..........................................5
NISE 3900E-H310 Overview ....................................................................7
Key Features........................................................................................7
NISE 3900E-H310 Hardware Specifications..............................................8
NISE 3900R Overview............................................................................10
Key Features......................................................................................10
NISE 3900R Hardware Specifications .....................................................11
Knowing Your NISE 3900 Series ............................................................13
NISE 3900E & NISE 3900R Front Panel ...............................................13
NISE 3900E Rear Panel.......................................................................14
NISE 3900R Rear Panel ......................................................................14
NISE 3900E-H310 Front Panel............................................................15
NISE 3900E-H310 Rear Panel.............................................................16
NISE 3900E2/P2/P2E Front Panel........................................................17
NISE 3900E2/P2/P2E Rear Panel .........................................................18
Mechanical Dimensions.........................................................................19
Chapter 2: Jumpers and Connectors
Before You Begin ..................................................................................23
Precautions ..........................................................................................23
Jumper Settings ....................................................................................24
Locations of the Jumpers and Connectors for the NISE 3900 Series .......25
Jumpers and DIP Switch Settings...........................................................27
AT/ATX Power Select .........................................................................27
Clear CMOS ......................................................................................27
CPU CFG Strap Pin ............................................................................28
Connector Pin Definitions .....................................................................29
External I/O Interfaces - Front Panel ...................................................29

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. iii NISE 3900 Series User Manual
Contents
Power Button.................................................................................29
LED Indicators ................................................................................29
DisplayPort.....................................................................................30
SIM Card Socket ............................................................................30
USB 2.0 Ports (N/A on NISE 3900E-H310).......................................31
USB 2.0 Ports.................................................................................31
External I/O Interfaces - Rear Panel.....................................................32
9V - 30V DC Power Input...............................................................32
Remote Power On/Off & S3 Connector ..........................................32
LAN1 and USB 3.1 Ports (Not available on NISE 3900E-H310).........33
LAN2 and USB 3.1 Ports.................................................................34
LAN3 and USB 3.1 Ports.................................................................35
DVI-D Connector............................................................................36
HDMI.............................................................................................36
Internal Connectors...........................................................................37
BIOS Pin Header.............................................................................37
SATA Connectors ...........................................................................37
SATA Power Connectors.................................................................38
GPIO Pin Header ............................................................................38
System Reset..................................................................................39
Port 80 Connector .........................................................................39
COM1 Connector (Full RS232/422/485) .........................................40
COM2 Connector (Full RS232/422/485) .........................................40
COM3 Connector (Full RS232) .......................................................41
COM4 Connector (Full RS232) .......................................................41
Speaker-out Header .......................................................................42
Mic-in Header ................................................................................42
Line-out Header .............................................................................43
Line-in Header................................................................................43
RTC Battery Connector...................................................................44
SMBus Header ...............................................................................44
LED Pin Header ..............................................................................45
System Fan Box Header..................................................................45
Mini-PCIe Connector (PCIe/GSM/USB 2.0) ......................................46
NGFF M.2 B-Key Connector (USB 3.0/USB 2.0)...............................47
NGFF M.2 M-Key Connector (SATA/PCIe x1)...................................48
PCIe x16 Slot..................................................................................49
Chapter 3: System Setup
Removing the Top Cover ......................................................................51
Removing the Bottom Cover.................................................................53
Installing a CPU.....................................................................................54
Installing a Mini-PCIe Module................................................................57
Installing an M.2 Module (Internal)........................................................59
Installing a SO-DIMM Memory Module .................................................61
Installing a SIM Card.............................................................................62
Installing an M.2 Card (External) ...........................................................63
Installing an Internal SATA Storage Drive (NISE 3900E/P2/P2E/E2/H310) ..65
Installing an External SATA Storage Drive (NISE 3900R)..........................67
Wallmount Brackets..............................................................................69
Chapter 4: BIOS Setup
About BIOS Setup.................................................................................70
When to Configure the BIOS.................................................................70
Default Configuration...........................................................................71
Entering Setup......................................................................................71
Legends................................................................................................71
BIOS Setup Utility..................................................................................73
Main .................................................................................................73
Advanced .........................................................................................74
Chipset..............................................................................................80
Security .............................................................................................83
Boot..................................................................................................84
Save & Exit ........................................................................................85

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. iv NISE 3900 Series User Manual
Preface
PrefaCe
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted in
any form or by any means without the prior written consent from NEXCOM
International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
NISE 3900E, NISE 3900E2, NISE 3900P2, NISE 3900P2E, NISE 3900E-H310
and NISE 3900R are trademarks of NEXCOM International Co., Ltd. All
other product names mentioned herein are registered trademarks of their
respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. vNISE 3900 Series User Manual
Preface
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. vi NISE 3900 Series User Manual
Preface
Warranty and RMA
NEXCOM Warranty Period
NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will be
free from defect in material and workmanship for 2 years, beginning on the
date of invoice by NEXCOM.
NEXCOM Return Merchandise Authorization (RMA)
▪Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.
▪Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
▪Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
▪Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
▪Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
▪Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪Replace with 3rd party products if needed.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. vii NISE 3900 Series User Manual
Preface
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. viii NISE 3900 Series User Manual
Preface
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪A Philips screwdriver
▪A flat-tipped screwdriver
▪A grounding strap
▪An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
CAUTION!
CAUTION!CAUTION!
Danger of explosion if battery is incorrectly replaced.
Replace with the same or equivalent type recommended by
the manufacturer. Discard used batteries according to the
manufacturer’s instructions.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. ix NISE 3900 Series User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b.Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d.The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The equipment is intended to be supplied by DC mains, input voltage
tolerance should be within 9-30Vdc and without PE connection.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
18. Direct contact to metal enclosure should be less than 1 second time.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. xNISE 3900 Series User Manual
Preface
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
Safety Warning: This equipment is intended for installation
in a Restricted Access Location only.

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. xi NISE 3900 Series User Manual
Preface
Global Service Contact Information
Headquarters
NEXCOM International Co., Ltd.
9F, No. 920, Chung-Cheng Rd.,
ZhongHe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com
Asia
Taiwan
NexAIoT Co., Ltd.
Taipei Office
13F, No.920, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexAIoT Co., Ltd.
Taichung Office
16F, No.250, Sec. 2, Chongde Rd.,
Beitun Dist.,
Taichung City 406, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexCOBOT Taiwan Co., Ltd.
13F, No.916, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
GreenBase Technology Corp.
13F, No.922,Chung-Cheng Rd.,
Zhonghe Dist.,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email:[email protected]
www.nexcom.com.tw
China
NEXSEC Incorporated
Floor 5, No.4, No.7 fengxian middle Rd.,
(Beike Industrial Park), Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. xii NISE 3900 Series User Manual
Preface
NEXGOL
1st Floor, Building B4, Electronic 2nd Area,
(Phoenix Lake Industrial Park), Yongchuan Dist.,
Chongqing City, 402160, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexgol.com/NexGoL
Beijing NexGemo Technology Co.,Ltd.
5th Floor, Gemotech Building, No.1, Development Rd.,
Changping International Information Industry Base,
Changping District,
Beijing,102206, China
Tel: [phone]
Fax:[phone]
Japan
NEXCOM Japan
9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom-jp.com
NEXCOM Shanghai
Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM Surveillance Technology Corp.
Floor 5, Building C, ZhenHan Industrial Zone,
GanKeng Community, Buji Street,
LongGang District,
ShenZhen, 518112, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM United System Service
Room 603/604, Huiyinmingzun Plaza Bldg. 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
Europe
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.eu
America
USA
NEXCOM USA
2883 Bayview Drive,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. xiii NISE 3900 Series User Manual
Preface
Package Contents
Before continuing, verify that the NISE 3900 series package that you received is
complete. Your package should have all the items listed in the following table.
Item Part Number Description
Qty
NISE 3900E
NISE 3900E-H310
NISE 3900E2
NISE 3900P2
NISE 3900P2E
NISE 3900R
1 4NCPF00310X00 Terminal Blocks 3P Phoenix Contact:1803581 3.81mm Female DIP Green 1 1 1
2 4NCPM00302X00 Terminal Blocks 3P Phoenix Contact:1777992 5.08mm Male DIP Green 1 1 1
3 50311F0100X00 Round Head Screw
w/Spring+Flat Washer Long Fei:P3x6L P3x6 iso/SW6x0.5 NI 3 3 1
4 50311F0143X00 Flat Head Screw Long Fei:F#6-32x8 F#6-32x8 TROX 10 NI+ Nylok 1 1 1
5 50311F0213X00 Flat Head Screw Long Fei:f3x4iso+Nylok NIGP F3x4 NI Nylok 4 4 8
6 50311F0295X00 Flat Head Screw Long Fei:f2x4 Nylok NIGP F2x4 NIGP Nylok 1 1 1
7 50311F0315X00 Round Head Screw
Long Fei:p6#32T T10 Nylok P6#32T Outer Teeth Washer T10 Nylok 1 1 1
8 50311F0330X00 Round Head Screw Long Fei:p2x3 Iso+Nylon P2x3 NI Nylok 2 2 3
9 50311P0001X00 Price For Plastic Screw Hs6-75P 75Mm 1 2 0
10 50322P0002X00 Plastic Nut Gin Lian:m6hw 10Mmx6mm 1 2 0
11 5060200427X00 Thermal Pad E-LIN 24x24x0.5mm PTUT 1 1 1
12 5060600171X00 2.5 HDD Mylar E-LIN 96.2x70x0.1mm 1 1 0
13 5060900226X00 Mini-Pcie Bracket CHYUAN-JYH 29x30x2.1mm SPCC t=1.0mm NI 1 1 1
14 60177A0739X00 NISE 3900 Series Quick Reference Guide VER:A Kramer Size:A4 1 1 1
15 602DCD1628X00 NISE 3900 Series DVD Driver VER:1.0 JCL 1 1 1

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. xiv NISE 3900 Series User Manual
Preface
Ordering Information
The following information below provides ordering information for the NISE 3900 series.
• Barebone
NISE 3900E System (P/N: 10J00390000X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with one PCIe x4
expansion
NISE 3900E2 System (P/N: 10J00390001X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with two PCIe x4
expansions
NISE 3900P2 System (P/N: 10J00390002X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with two PCI
expansions
NISE 3900P2E System (P/N: 10J00390003X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with one PCI and
one PCIe x4 expansion
NISE 3900E-H310 System (P/N: 10J00390006X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with one PCIe x4
expansion
NISE 3900R System (P/N: 10J00390004X0)
8th & 9th generation Intel®Core™ i7/i5/i3 fanless system with two external
2.5” HDDs bracket to support RAID 0/1
NISE 3900E/E2/P2/P2E/E-H310
• 24V, 120W AC to DC power adapter w/o power cord
(P/N: 7400120023X00)

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 1NISE 3900 Series User Manual
Chapter 1: Product Introduction
ChaPter 1: ProduCt IntroduCtIon
Key Features
▪Support 8th & 9th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
▪Intel®Q370 PCH
▪Support 1 x 2.5” SATA HDD
▪1 x DVI-D, 1 x DP, and 1 x HDMI with independent display support
▪Three Intel®GbE LAN ports; support WoL, teaming and PXE
▪1 x External M.2 socket and 1 x SIM card socket
▪6 x USB 3.0, 4 x USB 2.0, 2 x RS232/422/485 with auto flow control
▪1 x Internal mini-PCIe socket supports optional Wi-Fi/3.5G/4G LTE
▪Support +9V to 30VDC input; ATX power mode
▪One PCIe x4 expansion
NISE 3900E Overview
Front View
Rear View

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 2NISE 3900 Series User Manual
Chapter 1: Product Introduction
CPU Support
▪Support 8th & 9th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
– Intel® Core™ i7-9700TE, 8 Core, 1.8GHz, 12M Cache
– Intel® Core™ i5-9500TE, 6 Core, 2.2GHz, 9M Cache
– Intel® Core™ i3-9100TE, 4 Core, 2.2GHz, 6M Cache
– Intel® Core™ i7-8700T, 6 Core, 2.4GHz, 12M Cache
– Intel® Core™ i5-8500T, 6 Core, 2.1GHz, 9M Cache
– Intel® Core™ i3-8100T, 4 Core, 3.1GHz, 6M Cache
▪Turbo-boost disabled by default
Main Memory
▪2 x DDR4 2400/2666 SO-DIMM sockets, support up to 32GB with
un-buffered and non-ECC
Display Option
▪Three independent display
– HDMI + DP + DVI-D
▪Dual independent display
– HDMI + DP
– HDMI + DVI-D
– DP + DVI-D
Front I/O Interface Status LEDs
▪3 x LAN active LEDs
▪2 x GPO status/COM1/2 TX/RX LEDs
▪1 x HDD access LEDs
▪1 x Battery low
▪1 x M.2
Front I/O Interface
▪1 x ATX power on/off switch
▪1 x DP
▪1 x Line-out and 1 x Mic-in
▪2 x Antenna holes
▪1 x External M.2 socket (M-key)
▪1 x SIM card holder
▪4 x USB 2.0 ports (500mA per each)
Rear I/O Interface
▪2 x DB9 for COM1 & COM2
– COM1: RS232/422/485 auto flow control
– COM2: RS232/422/485 auto flow control
▪6 x USB 3.0 ports (900mA per each)
▪1 x DVI-D port
▪1 x HDMI port
▪2 x Intel®I210-IT GbE LAN ports; support WoL, teaming and PXE
▪1 x Intel®I219-LM GbE LAN port
▪1 x 3-pin remote power on/off switch
▪+9V to 30V DC input
Internal I/O
▪COM3/COM4: internal box header, support RS232 only
▪8CH GPIO: internal pin header, supports 4 x GPO and 4 x GPI, TTL 5V level
▪Onboard TPM2.0 (SLB9665) for data encryption purposes
▪1 x Internal M.2 (B-key), supports optional LTE
Storage Device
▪1 x External M.2 socket (M-key SATA 3.0, PCIe x4)
▪1 x 2.5” HDD or SSD (SATA 3.0) drive bay
NISE 3900E Hardware Specifications

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 3NISE 3900 Series User Manual
Chapter 1: Product Introduction
Expansion Slot
▪One PCIe x4 expansion slot
– Add-on card length: 169mm max.
– Power consumption: 10W/slot max.
▪1 x Internal mini-PCIe socket supports optional Wi-Fi/3.5G/4G LTE
Power Requirements
▪AT/ATX power mode (default: ATX power mode)
▪Power input: +9 to +30V DC
▪Power adapter: optional AC to DC power adapter (24V DC, 120W)
Dimensions
▪215mm (W) x 272mm (D) x 94mm (H) without wall mount bracket
(8.5” x 10.7” x 3.7”)
Construction
▪Aluminum and metal chassis with fanless design
Environment
▪Operating temperature:
Ambient with air flow: -5°C to 55°C
(According to IEC60068-2-1, IEC60068-2-2, IEC60068-2-14)
▪Storage temperature: -20°C to 80°C
▪Relative humidity: 10% to 95% (non-condensing)
▪Shock protection:
– HDD: 20G, half sine, 11ms, IEC60068-2-27
– M.2: 50G, half sine, 11ms, IEC60068-2-27
▪Vibration protection with HDD condition:
– Random: 0.5Grms @ 5~500 Hz, IEC60068-2-64
– Sinusoidal: 0.5Grms @ 5~500 Hz, IEC60068-2-6
▪Vibration protection with SSD & M.2 condition:
– Random: 2Grms @ 5~500 Hz, IEC60068-2-64
– Sinusoidal: 2Grms @ 5~500 Hz, IEC60068-2-6
Certifications
▪CE approval- EN61000-6-2- EN61000-6-4
▪FCC Class A
OS Support List
▪Windows 10 64-bit
▪Linux Kernel 4.9
Weight Information
▪Gross weight: 6.54kg
▪Net weight: 5kg

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 4NISE 3900 Series User Manual
Chapter 1: Product Introduction
Key Features
▪Support 8th & 9th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
▪Intel®Q370 PCH
▪Support 1 x 2.5” SATA HDD
▪1 x DVI-D, 1 x DP, and 1 x HDMI with independent display support
▪Three Intel®GbE LAN ports; support WoL, teaming and PXE
▪1 x External M.2 socket and 1 x SIM card socket
▪6 x USB 3.0, 4 x USB 2.0, 2 x RS232/422/485 with auto flow control
▪1 x Internal mini-PCIe socket supports optional Wi-Fi/3.5G/4G LTE
▪Support +9V to 30VDC input; ATX power mode
▪2 x PCI or PCIe x4 expansions
NISE 3900E2/P2/P2E Overview
Front View
Rear View

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 5NISE 3900 Series User Manual
Chapter 1: Product Introduction
CPU Support
▪Support 8th & 9th generation Intel®Core™ i7/i5/i3 LGA socket type
embedded processor
– Intel® Core™ i7-9700TE, 8 Core, 1.8GHz, 12M Cache
– Intel® Core™ i5-9500TE, 6 Core, 2.2GHz, 9M Cache
– Intel® Core™ i3-9100TE, 4 Core, 2.2GHz, 6M Cache
– Intel® Core™ i7-8700T, 6 Core, 2.4GHz, 12M Cache
– Intel® Core™ i5-8500T, 6 Core, 2.1GHz, 9M Cache
– Intel® Core™ i3-8100T, 4 Core, 3.1GHz, 6M Cache
▪Turbo-boost disabled by default
Main Memory
▪2 x DDR4 2400/2666 SO-DIMM sockets, support up to 32GB with
un-buffered and non-ECC
Display Option
▪Three independent display
– HDMI + DP + DVI-D
▪Dual independent display
– HDMI + DP
– HDMI + DVI-D
– DP + DVI-D
Front I/O Interface Status LEDs
▪3 x LAN active LEDs
▪2 x GPO status/COM1/2 TX/RX LEDs
▪1 x HDD access LEDs
▪1 x Battery low
▪1 x M.2
Front I/O Interface
▪1 x ATX power on/off switch
▪1 x DP
▪1 x Line-out and 1 x Mic-in
▪2 x Antenna holes
▪1 x External M.2 socket (M-key)
▪1 x SIM card holder
▪4 x USB 2.0 ports (500mA per each)
Rear I/O Interface
▪2 x DB9 for COM1 & COM2
– COM1: RS232/422/485 auto flow control
– COM2: RS232/422/485 auto flow control
▪6 x USB 3.0 ports (900mA per each)
▪1 x DVI-D port
▪1 x HDMI port
▪2 x Intel®I210-IT GbE LAN ports; support WoL, teaming and PXE
▪1 x Intel®I219-LM GbE LAN port
▪1 x 3-pin remote power on/off switch
▪+9V to 30V DC input
Internal I/O
▪COM3/COM4: internal box header, support RS232 only
▪8CH GPIO: internal pin header, support 4 x GPO and 4 x GPI, TTL 5V level
▪Onboard TPM2.0 (SLB9665) for data encryption purposes
▪1 x Internal M.2 (B-key), supports optional LTE
Storage Device
▪1 x External M.2 socket (M-key SATA 3.0, PCIe x4)
▪1 x 2.5” HDD or SSD (SATA 3.0) drive bay
NISE 3900E2/P2/P2E Hardware Specifications

Copyright © 2020 NEXCOM International Co., Ltd. All Rights Reserved. 6NISE 3900 Series User Manual
Chapter 1: Product Introduction
Expansion Slot
▪NISE 3900E2: two PCIe x4 expansion slots
– Add-on card length: one 169mm max, and one 240mm max.
– Power consumption: 10W/slot max
▪NISE 3900P2: two PCI expansion slots
– Add-on card length: one 169mm max, and one 240mm max.
– Power consumption: 10W/slot max
▪NISE 3900P2E: one PCIe x4 and one PCI expansion slot
– Add-on card length: one 169mm max for PCIe x4, and one 240mm
max for PCI
– Power consumption: 10W/slot max
▪1 x Internal mini-PCIe socket supports optional Wi-Fi/3.5G/4G LTE
Power Requirements
▪AT/ATX power mode (default: ATX power mode)
▪Power input: +9 to +30V DC
▪Power adapter: optional AC to DC power adapter (24V DC, 120W)
Dimensions
▪215mm (W) x 272mm (D) x 94mm (H) without wall mount bracket
(8.5” x 10.7” x 4.5”)
Construction
▪Aluminum and metal chassis with fanless design
Environment
▪Operating temperature:
Ambient with air flow: -5°C to 55°C
(According to IEC60068-2-1, IEC60068-2-2, IEC60068-2-14)
▪Storage temperature: -20°C to 80°C
▪Relative humidity: 10% to 95% (non-condensing)
▪Shock protection:
– HDD: 20G, half sine, 11ms, IEC60068-2-27
– M.2: 50G, half sine, 11ms, IEC60068-2-27
▪Vibration protection with HDD condition:
– Random: 0.5Grms @ 5~500 Hz, IEC60068-2-64
– Sinusoidal: 0.5Grms @ 5~500 Hz, IEC60068-2-6
▪Vibration protection with SSD & M.2 condition:
– Random: 2Grms @ 5~500 Hz, IEC60068-2-64
– Sinusoidal: 2Grms @ 5~500 Hz, IEC60068-2-6
Certifications
▪CE approval- EN61000-6-2- EN61000-6-4
▪FCC Class A
OS Support List
▪Windows 10 64-bit
▪Linux Kernel 4.9
Weight Information
▪Gross weight: 6.84kg
▪Net weight: 5.3kg