Nexxtender Mobile Black T2 Release note

Nexxtender Mobile Black T2 Driver Manual

Contents
Introduction.............................................................................................................................................1
Details about the safety instructions and warnings (mandatory reading)
Definition of symbols............................................................................................................................. 1
Important safety instructions................................................................................................................ 1
Description of the device............................................................................................................. 4
Complete description of the Mobile Black , its embedded technologies and its accessories
Parts..........................................................................................................................................................5
Technical data..........................................................................................................................................6
Communication........................................................................................................................................7
Sigfox.................................................................................................................................................7
Bluetooth Low Energy.....................................................................................................................7
Coexistence of Sigfox and Bluetooth Low Energy...................................................................... 8
Accessorie................................................................................................................................................9
Certificates............................................................................................................................................... 9
Using a Mobile Black.................................................................................................................... 10
Information regarding the procedure to pair, connect and disconnect your Mobile Black
Register a new charging device..........................................................................................................10
Connecting a Mobile Black..................................................................................................................10
Disconnecting a Mobile Black............................................................................................................. 12
Status LED colours explaination.........................................................................................................12
About Nexxtmove..................................................................................................................................12
Maintenance and disposal.........................................................................................................13
Information about the maintenance and disposal of your Mobile Black .
Warranty and returns.....................................................................................................................14
General information about your warranty and the return process. Mobile Black
Returns procedure................................................................................................................................ 14
Support.....................................................................................................................................................15
Contact us for more information
Creating a ticket in Nexxtmove........................................................................................................... 15
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Introduction
Definition of symbols
Hazard statements
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Notice: Indicates a potential situation which, if not avoided, might result in property damage or in
an undesirable result or state.
!
Caution: Indicates a potentially hazardous situation which, if not avoided, might result in minor or
moderate injury.
!
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
!
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Others
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Tip: Indicates a shortcut or any other useful indication.
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Important: Indicates an important element to be borne in mind.
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Attention: Indicates an element which requires extra attention, not necessarily a hazard.
Important safety instructions
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Attention:
- Please read this document carefully before installing, using or interacting with the Mobile Black.
This document must be kept for future reference. If you have any further questions, we are there
for you (on page 15).
- Please make sure you have read the information and instructions of your electric vehicle.
!
Notice:
- A dedicated and adapted power line protected by a 30 mA residual-current device is
recommended if the Mobile Black is used daily at the same location, in accordance with the local
regulations.
- Do not remove any label from the device.
!
Caution:
- Always handle the cables via the plugs.
- Avoid too much traction on the cables.
- Do not step on, fold or knot the cables. Never use the cables as a rope.
- Do not use the charging equipment with coiled cables.
- Do not exert any unusual mechanical strain on the charging device.
- Do not drop the Mobile Black or place a heavy object on it.
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- Do not place the charging cable near high-temperature objects, dirt or water.
- Do not place it in an insulated container during a charging session, due to a risk of overheating.
- Do not slide the charging equipment over sharp edges.
- Do not run over the plugs, charging device or cables.
- Do not operate the charging equipment outside the permissible ambient temperature range from
-25 °C and +50 °C. Lower or higher temperatures can damage the device.
- Do not attempt to connect not-matching vehicle connectors and charging inlets.
!
Warning:
- Incorrectly installed sockets can lead to electric shock or fire when charging the high-voltage
battery via the vehicle charging inlet.
- Operate the charging equipment in properly grounded networks only.
- The grid socket used for charging must always be connected to a protected circuit that complies
with local laws and standards.
- The socket must be protected by a functioning residual current-operated circuit-breaker.
- Using a damaged or faulty charging cable or a damaged or faulty socket, improper use
of the charging equipment or failure to comply with the precautions can cause short-circuits,
electrocution, explosions, fire and burns.
- Do not use the charging device if it is damaged or soiled. Check the cable and the connector
before use.
- Do not use a socket that is damaged. The power plug must be firmly seated in a socket in
accordance with all local codes and ordinances.
- The operation of the charging equipment connected to a damaged socket can result in serious
injury or fire.
- Do not remove the cover and do not open the housing. The device contains no parts that could
be serviced by the user. Leave any servicing tasks to qualified personnel.
- Do not touch any parts inside the vehicle connector.
- Do not apply any overvoltage to the charging equipment. For the socket voltages suitable for the
device, please refer to the specifications provided.
- Do not use extension cords, cable drums, multiple sockets, travel adapters, timers, etc.
- Do not perform any modifications or repair tasks to electrical components and do not open the
device.
- Do not touch the contacts on the vehicle charging inlet and the charging equipment.
- Keep sockets, plug connection and the charging equipment free of moisture, water, snow, ice
and other liquids. Never immerse the charging equipment in water.
- Disconnect the charging equipment from the socket during a thunderstorm.
- Do not insert any objects in the vehicle charging inlet or in the charging equipment.
- Clean the charging equipment only if the control unit is completely disconnected from the power
grid and from the vehicle. Use a dry cloth for cleaning.
- The charging equipment should not be operated by persons under the influence of drugs, alcohol
or medications.
- The charging equipment should not be operated by persons who are not familiar with its use or
who have not read the user manual.
- Keep the charging equipment away from persons with disabilities and from children who cannot
assess the hazards involved with its handling.
- While performing an unattended charging process, unauthorized persons should not have access
to the charging equipment.
- The Mobile Black must only be used for charging your electric vehicle.
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- Do not use the fast charging speed on unfamiliar sockets. Fast charging should only be used
when you are sure about the electric protection level.
In order to determine whether the vehicle is equipped with a charging inlet, please refer to the vehicle
manual. Components of the charging equipment can cause sparks and ignite flammable or explosive
vapors.
- Ensure that during charging the control box is located at least 50 cm above ground, to reduce
the risk of explosions, particularly in garages.
- Do not use the charging device in potentially explosive ambients.
- Only use the charging device for vehicles that do not require ventilation during charging.
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Description of the device
Mobile Black is the easy way to combine electromobility and reimbursement of the cost incurred by charging
at home and on the go: connect Mobile Black to a standard 230 V via the adaptor outlet, connect your
car and you're done.
Mobile Black transmits the energy consumption wirelessly and you can make your regular expense report
at a click of a mouse.
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Parts
Figure 1: Mobile Black Type 2
1. Serial Number (on the back of the device)
2. Status LEDs and touch button
3. Car Plug: Type 2 charging cable
4. Power Supply Plug: Domestic Plug
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Technical data
FEATURE
User interface - Multicolor status LED: status & charging speed
- Touch button: select charging speed
Location services GPS sensor (while charging)
ELECTRICAL
Charging mode Mode 2 per IEC 62752:2018
Input voltage
Grid frequency 50 Hz
Input connector
Charging connector type Type 2 connector
Charging cable Power inlet to in-cable control box: 1,7 m
In-cable control box to EV connector: 4 m
Charging output power
Charging output current
Standby consumption 3 W
Electrical safety IEC 62752:2018 compliant Residual Current Mon-
itoring (AC 20 mA & DC 6 mA)
COMMUNICATION
Connectivity Sigfox,
Upstream protocol(s) Compatible with Nexxtmove
Downstream protocol(s) Sigfox readyTM
MECHANICAL
Dimension (H x W x D) 380 x 115 x 80 mm
Weight 3 kg
Material Polyamide
Ingress protection IP 64 control
Impact protection IK 10
ENVIRONMENTAL
Operating Temperature -25 °C to +50 °C
Operating Humidity Up to 95% RH non-condensing
Operating Altitude Maximum 2000 m above sea level
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Maintenance
Firmware upgrade Remote software update
The technical characteristics are subject to change without further notice.
Communication
Sigfox
Description
The Sigfox is a cost efficient communication network used to connect smart objects to the Internet.
The Mobile Black uses the Sigfox network to transfer consumption data to the management platform
Nexxtmove .
For more information about Nexxtmove, please refer to About Nexxtmove (on page 12).
Connection and data backup
A small battery can power the communication unit of the Mobile Black when it is unplugged and on
the move. Every 15 minutes, the Mobile Black —using a small, low-consumption module— sends a
message to Nexxtmove servers over the Sigfox network.
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Notice: If short charges are done within fifteen minutes, some start and stop messages will be
missed. However, the absolute index will be saved in the device memory, and no energy consumption
will be ignored. In other words, several short charges can be regrouped into a larger one to keep the
total consumption correct.
Those messages will contain charging session information (time, consumption, location).
Coverage
While the Sigfox network already covers most of Western Europe, please note that it is still in the roll-
out phase. You can find an overview of the Sigfox coverage at https://www.sigfox.com/coverage.
Bluetooth Low Energy
Description
Bluetooth Low Energy (known as BLE) is a wireless personal area network technology intended to
provide significantly reduced power consumption and cost while maintaining a similar communication
range as conventional Bluetooth technology. The Mobile Black uses the BLE connection of your phone
and your internet connection to transfer consumption data to the management platform Nexxtmove.
For more information regarding Nexxtmove, please refer to About Nexxtmove (on page 12).
Connection and data backup
BLE is powered whenever the Mobile Black is plugged in. By pairing a device to a phone via BLE, you
can sync the data from your device to your phone and then from your phone to Nexxtmove. This way,
if the Sigfox network is not covered, Nexxtmove will still receive charging data records (CDR) from your
device via the BLE connection of your phone.
These charging data records will contain information about the charging session (time, consumption,
location).
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Coverage
To optimise the BLE feature, make sure your phone is within 2 meters of the plugged in device during
syncing and pairing.
Coexistence of Sigfox and Bluetooth Low Energy
There are two types of communication embedded in the Mobile Black:
- Sigfox, a cost-effective communication network used to connect smart objects to the Internet. For
more information regarding Sigfox, see Sigfox (on page 7).
- Bluetooth Low Energy, known as BLE, a wireless personal area network technology. For more
information regarding BLE, see Bluetooth Low Energy (on page 7).
These means of communication work together to provide an optimal experience connected to an online
management platform.
1. Sigfox. The Mobile Black uses the Sigfox network to send a message to the management platform
Nexxtmove.
2. Firmware updates. Nexxtmove sends the firmware update to the phone then uploads it onto the
paired Mobile Black via the BLE connection of the phone.
3. BLE. The Mobile Black uses the BLE connection of the phone to send a message to the
management platform Nexxtmove.
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Tip:
- These messages will contain charging session information (time, consumption, location).
- This process is totally independent from the sigfox data transfer. This means that the
management platform Nexxtmove will still receive consumption data even if one of the two
communication is out of range or coverage.
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Accessorie
Soft Bag for Mobile Black
This bag keeps your Mobile Black protected and safely stored.
Certificates
The Mobile Black is certified
- IEC 62752: 2018-03, In-cable control and protection device for mode 2 charging of electric road
vehicles (IC-CPD).
- IEC 60309-1:1999, Plugs, socket outlets and couplers for industrial purposes – Part 1: General
requirements
- IEC 62196-1, Plugs, socket outlets, vehicle connectors and vehicle inlets – Conductive charging of
electric vehicles – Part 1: General requirements
- IEC 62196-2, Plugs, socket outlets, vehicle connectors and vehicle inlets – Conductive charging
of electric vehicles – Part 2: Dimensional compatibility and interchangeability requirements for a.c.
pin and contact-tube accessories
- IEC 61851-1:2010, Electric vehicle conductive charging system – Part 1: General requirements
- IEC 61851-1:2017, Electric vehicle conductive charging system – Part 1: General requirements
- IEC 60364-7-722, Low-voltage electrical installations – Part 7-722: Requirements for special
installations or locations – Supplies for electric vehicles
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Using a Mobile Black
Register a new charging device
Context: Before using your Mobile Black for the first time, you must pair it to access the e-mobility
management platform.
1. Go to https://www.nexxtmove.me/pairing.
2. Already have an account?
- If you already have an account, enter your login details and click Login.
- If you do not have an account, click on New user to create a new account.
3. Follow the on-screen instructions to register the device.
Result: Your Mobile Black is now registered and paired to your user, and you can connect to Nexxtmove.
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Tip: If you received a badge with your Mobile Black, you can also pair it via https://
www.nexxtmove.me/pairing.
Connecting a Mobile Black
Before you begin: Ensure that you have registered your Mobile Black (see Register a new charging
device (on page 10)).
Summary:
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1. Insert the plug into a wall socket.
2. Optional: Select the charging speed by clicking on the square : fast or slow .
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Tip: You may want to select slow charging:
- To avoid peak power consumption.
- If other devices with high energy consumption are currently in use, for example a washing
machine or an oven.
Result: A LED next to the symbols and indicates which setting has been selected.
3. Plug the into your electric vehicle.
!
Caution: Before leaving, make sure the Mobile Black is sufficiently secured against rolling
away and does not risk moving during your charging session.
Result: Charging has started.
!
Attention: When the charging cycle is over, unplug the car plug first and then the power plug (see
Disconnecting a Mobile Black (on page 12)).
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Disconnecting a Mobile Black
Before you begin: We recommend that you disconnect when charging is completed.
!
Caution: Disconnect by pulling on the connector and not the cable, or you might damage it.
1. Disconnect the car plug of the Mobile Black (you will need to unlock your car to do so).
2. Unplug the Mobile Black from the wall socket.
Status LED colours explaination
Colour Description
Green Mobile Black Free connector available for charging.
Yellow The electric vehicle (EV) is connected and on standby.
Blue The EV is charging
Red Error Disconnect and reconnect the Mobile Black at both ends. If the error persists,
please contact us.
About Nexxtmove
Purpose
Nexxtmove is a software platform which helps you to get the most out of your electrical vehicles and
charging stations.
As a driver, it allows tracking:
- Charging sessions of the charging points
- Energy consumption
- Charging costs
- Tickets, etc.
Accessibility
You can consult Nexxtmove on any browser, including the one on your smartphone.
Just go to https://www.nexxtmove.me.
Compatibility
Nexxtmove platform is not limited to Powerdale charging stations. Communication between any charging
devices and Nexxtmove platform (as well as other central systems) is allowed by a standard protocol.
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Maintenance and disposal
The Mobile Black is maintenance-free. We advise you to regularly check for possible external damages.
If you detect any damage, do not use the device and contact us (see our contact information (on page
15)).
Cleaning
If you wish to clean your device, use a damp cloth. Avoid cleaning agents with solvents.
Disposal
The packaging of the Mobile Black must be disposed of according to applicable local and regional
regulations.
Empty or faulty batteries must be disposed of separately in accordance with national and local regulations
on environmental protection and recycling. The Mobile Black may not be treated as ordinary waste and
must be returned to a collection point for the recycling of electronic components. For more information,
contact your local authority or a local waste disposal service.
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Warranty and returns
On every Mobile Black, the general conditions apply. We guarantee the usability and functionality of our
products. If a product is defective due to a production error, the statutory warranty will be invoked.
Defects not covered by warranty:
- Water damage and submersion
- Any product whose serial number is defaced or removed
- Loss or theft
- Accidents and natural disasters
- Cosmetic damage caused by the owner
- Damage caused by unauthorised third party products or components
- Damage caused by abuse and misuse of the product
- Defects due to normal wear and tear
- If the item is altered without permission from Powerdale
- If the user is unable to prove that he/she is the authorised user of the product.
- Or any of the use cases from the safety guidelines.
Returns procedure
Before you begin: Check the troubleshooting to see if you are able to resolve any issues, unless you
have already detected damage on the Mobile Black.
Context: If a product is damaged or defective, you can invoke your warranty.
1. Contact us (on page 15)
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Important: We will arrange the collection of your product.
2. When you receive our confirmation message, place the Mobile Black in a post parcel.
3. Print your contact form (receive via email).
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Tip: If you did not receive it, check your junk mail folder before contacting us.
4. Place your contact form inside the parcel.
5. On the day of the collection, GLS will come to pick up your product. Make sure that you are available,
in accordance with the arrangement made. Once the collection is done, your product will be delivered
to us.
Result: When we have received the package, you will receive a confirmation email.
- If the warranty is applicable, you will be sent your repaired device or a replacement within 5 working
days after confirmation of receipt.
- If the warranty is not applicable, we will send you a quote. The item will be repaired or replaced
after reception of your approval to proceed.
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Support
There are several ways to get support if you have not found the solution to your problem in this manual.
- Contact your fleet manager or leasing company.
- Contact the supplier of your device.
- Create a ticket (on page 15) via Nexxtmove.
- You can also contact us directly using the contact form on our website www.powerdale.com/en/
contact.
Creating a ticket in Nexxtmove
1. Open the Tickets menu.
2. Click on Create a new ticket in the top right corner.
3. Enter a specific title that relates to your problem.
Recommended: Use specific titles to receive help faster.
4. Provide a detailed description of your problem under Message.
5. Optional: If applicable, select the appropriate charging point from the list. This can only be done
if the charging point is attributed to you. If you use a charging point in your network, simply add a
reference number in the description (if available).
6. Click Save.
Result: Your ticket is sent to the Powerdale support team and can be seen by all Nexxtmove managers
in your company. You will receive a response as soon as possible.
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