
www.ninjakitchen.eu 6
Troubleshooting
Unit doesn’t turn on:
• Makesuretheunitispluggedin.
• InsertandrotateMultiServeCupclockwiseinthebaseuntilit“clicks”.
Unit doesn’t turn off:
• RemoveMultiServeCupfrombasebyrotatingMultiServeCup
anticlockwise and lifting out. Display should turn off. Unplug the power cord
from the outlet.
Lid/blade assembly hard to assemble:
• SettheMultiServeCuponalevelsurface.Placebladeassemblyonthe
top of the Multi Serve Cup and align the threads so that the blades sit flat
on the Multi Serve Cup. Twist clockwise so that the blades evenly align to
the Multi Serve Cup until you have a tight seal.
Food is not evenly chopped:
• Forbestresultswhenchopping,makesureallingredientsareasdryas
possible. Cut pieces down to even sizes, and reduce the amount of food in the
MultiServeCup.Useveryshortpulsesbyquicklypressingthe“PULSE”button.
Doesn’t mix well, food gets stuck:
• Forbestresults,useAuto-iQ
®
programs. Pulses and pauses allow the
food to settle towards the blade. If ingredients are routinely getting
stuck, add additional liquid or reduce the amount of hard or frozen
ingredients in the Multi Serve Cup.
• When loading the Multi Serve Cup, start by adding fresh fruits and
vegetables, next add leafy greens and herbs. Pour in liquid or Yoghurt
next. For recipes with frozen ingredients or to make your drink thinner
and more juice-like, add liquid as desired. Next Add any dry or sticky
ingredients. Top off with ice or frozen ingredients.
Guarantee: This product is unconditionally guaranteed for one year
against all defects of workmanship and materials. This guarantee does not
affect your statutory rights. If this product proves unsatisfactory please
contact our customer service department on freephone 0800 862 0453