Nokia 6310i NPL-1 User manual

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Technical Services, Repair Concepts Confidential 15.04.2002
Service Manual
Nokia 6310i
NPL-1
Service Level 2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia Mobile
Phones.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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Technical Services, Repair Concepts Confidential 15.04.2002
Introduction
The purpose of this document is to give Nokia service level 2 workshops aids to carry out
service for 6310i. The use of this Service Manual is only for Nokia authorized service
partners additionally to other service documentation like Service Bulletins.
While every endeavor has been made to ensure the accuracy of this document, some
errors may exist. If you find any errors or if you have further suggestions, Nokia should
be notified. Please keep in mind also that this documentation is continuously being
updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT
SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS
ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year
2000 Compliant”.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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Technical Services, Repair Concepts Confidential 15.04.2002
Table of content
1. EXPLODED VIEW.................................................................................................................................... 5
2. BILL OF REPAIR...................................................................................................................................... 6
3. SIMPLE INFRARED TEST ..................................................................................................................... 9
4. SW-UPDATE .............................................................................................................................................. 9
5. GENERAL REPAIR INFORMATION ................................................................................................. 10
6. DISASSEMBLY INSTRUCTIONS ........................................................................................................11
7. MAIN PARTS........................................................................................................................................... 13
8. QUICK TROUBLE SHOOTER PART1 ............................................................................................... 14
9. QUICK TROUBLE SHOOTER PART2 ............................................................................................... 15
10. ESD PROTECTION REQUIREMENTS........................................................................................... 16
11. SERVICE NOTES................................................................................................................................ 17
12. GONOGO TESTER............................................................................................................................. 18
13. BATTERYTESTER ............................................................................................................................. 18
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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Technical Services, Repair Concepts Confidential 15.04.2002
Change History
Originator Status Version No. Date Comments
MWy Draft 0.1 04.04.2002 Initial draft
MWy Approved 1.0 15.04.2002 approval
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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1. EXPLODED VIEW
Description: See corresponding ITEM/CIRCUIT REF of the BOR (Bill Of Repair)
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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2. BILL OF REPAIR
SPARE PARTS
ITEM/
CIRCUIT REF.
QTY PART NO PART NAME
I001 1 9430274 LOGO BADGE
I004 1 5140233 SPEAKER+SPRING 26+-3DB 32R D13
I005 1 5140209 BUZZER+GASKET 99DB 2500HZ 3.6V
I006 1 4850163 LCD/UI ASSY
I008 1 5140225 MICROPHONE+BOOT ASSY
I009 1 0660251 ANTENNA INTERNAL PLATED
I013 5 6150025 SCREW M1.6X5.5 T6 FEZN BLK COATED
I015 1 9451139 DUST CAP
F100 1 5119019 SM FUSE F 1.5A 32V 0603
S300 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY
S301 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY
S302 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY
X600 1 9510946 SPRING CLIP M3E14601
X601 1 9510946 SPRING CLIP M3E14601
1 0772029 SPARE PART KIT
VARIANT PARTS
I002 1 9451928 A-COVER ASSY JET BLACK
I002 1 9452190 A-COVER ASSY MISTRAL BEIGE
I002 1 9452222 A-COVER ASSY LIGHTENING SILVER
I003 1 9790664 KEYMAT PRINTED LATIN GOLD
I003 1 9790666 KEYMAT PRINTED LATIN GREY
I003 1 9790667 KEYMAT PRINTED CYRILLIC GOLD
I003 1 9790718 KEYMAT PRINTED CYRILLIC GREY
I003 1 9790669 KEYMAT PRINTED HEBREW GOLD
I003 1 9790668 KEYMAT PRINTED ARABIC GOLD
I003 1 9790679 KEYMAT PRINTED ARABIC GREY
I003 1 9790672 KEYMAT PRINTED GREEK GOLD
I003 1 9790671 KEYMAT PRINTED GREEK GREY
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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SWAP UNITS
QTY PART NO PART NAME
0073942 NPL-1 N6310I SWAP ENGINE FR BLACK
0073943 NPL-1 N6310I SWAP ENGINE FR SILVER
0073944 NPL-1 N6310I SWAP ENGINE FR BEIGE
0073945 NPL-1 N6310I SWAP ENGINE PL BLACK
0073946 NPL-1 N6310I SWAP ENGINE PL SILVER
0073947 NPL-1 N6310I SWAP ENGINE PL BEIGE
0073948 NPL-1 N6310I SWAP ENGINE TR BLACK
0073949 NPL-1 N6310I SWAP ENGINE TR SILVER
0073950 NPL-1 N6310I SWAP ENGINE TR BEIGE
0073951 NPL-1 N6310I SWAP CS-SK SILVER
0073952 NPL-1 N6310I SWAP CS-SK BEIGE
0073956 NPL-1 N6310I SWAP CS-SK BLACK
0073953 NPL-1 N6310I SWAP EN-AR BLACK
0073954 NPL-1 N6310I SWAP EN-AR SILVER
0073955 NPL-1 N6310I SWAP EN-AR BEIGE
0073958 NPL-1 N6310I SWAP ENGINE BG BLACK
0073959 NPL-1 N6310I SWAP ENGINE E&A BLACK
0073960 NPL-1 N6310I SWAP ENGINE E&A BEIGE
0073961 NPL-1 N6310I SWAP ENGINE E&A SILVER
0073962 NPL-1 N6310I SWAP ENGINE GR BLACK
0073963 NPL-1 N6310I SWAP ENGINE GR SILVER
0073964 NPL-1 N6310I SWAP ENGINE GR BEIGE
0073957 NPL-1 N6310I SWAP ENGINE RU BLACK
0074055 NPL-1 N6310I SWAP ENGINE RU SILVER
0074056 NPL-1 N6310I SWAP ENGINE BG BEIGE
0074057 NPL-1 N6310I SWAP ENGINE BG SILVER
0074058 NPL-1 N6310I SWAP ENGINE RU BEIGE
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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SERVICE TOOLS
QTY PART NO PART NAME
0271054 DCH-9 DESKTOP STAND
0272348 HEADSET HDC-9P
0271454 BMS-2S BATTERY PACK 900 MAH NIMH
0081483 POS FLASH DONGLE FLS-4
0272169 AC TRAVEL CHARGER ACP-8E (EUR)
0272172 AC TRAVEL CHARGER ACP-8X (UK)
0730218 XCS-1 POS SERVICE CABLE
0775299 FLA-22 POS FLASH ADAPTER
0775322 SERVICE SW PHOENIX
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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3. SIMPLE INFRARED TEST
You need another NOKIA infrared device when testing infrared via sending a business
card. The infrared windows of the devices must be directed to each other and should
have a distance of approx. 15cm.
Make sure that infrared is activated in receiver device (e. g. 6310).
1. From Home Menu, select “Names”
2. Select “Search”
3. Select “List”
4. Select “Details” from one phonebook
entry
5. Select “Options”
6. Select “Send bus.card”
7. Select “Send via IR“
8. Press red receiver button for Home
Menu
4. SW-UPDATE
To use FLS-4 Flash Dongle you have to follow the user guide inside the sales package. Please
check always the latest version of flash software, which is available on Partner Website.
Flash Concept – (Point of Sales)
Description: See corresponding ITEM/CIRCUIT REF of the BOR (Bill Of Repair)
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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5. GENERAL REPAIR INFORMATION
In this section you will get some general hints how to carry out repairs:
o Before starting the repair you must take care of ESD precautions like being in your
ESD-area and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a foil to avoid dust and scratches.
o When cleaning the pads you have to use a soft cloth and isopropanol. It is not
allowed to use a glass fiber pencil because it scratches the surface and will lead
later on to corrosion.
o Soldering with manual hot air gun is totally forbidden because of the very
sensitive µBGA components and µVia technology. Please check general Service
Bulletin-122.
o Mechanical parts, which didn’t repair the failure, can be reused, if they are not
soldered.
o Use always original Nokia parts or accessories.
o Meet the torque requirements when assembling the unit (see also the document
“torques for transceiver assembly” on Partner Websites).
o Always use your own equipment for testing where you are sure that it works. E.g.
if the customer complains about charger function, please test the phone with your
own charger to be sure if phone or charger causes the malfunction.
o The bottom side of a module is the side where the part no. of the pcb is seen.
o Please check Partner Websites (PWS) for latest news and files on a regular
basis.
Legend for Quick Trouble Shooter:
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized
to go forward. Only underlined components ( e.g. I007) can be changed.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition as well as corrosion.
Clean if necessary.
Measure component for electrical functionality and change, if needed.
No more action possible, send product to the
appropriate service partner with higher service level.
End Point
4, 5 Superscript numbers are for additional comments or instructions
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6. DISASSEMBLY INSTRUCTIONS
Take care that your workbench is always clean and
protect the Window with a foil against dust and
scratches.
To open the unit, four T6 screws have to be opened.
Do not use your torque driver for this, because
torque drivers are mostly designed for fastening
and not for opening screws.
Hold the unit with the Volume Key against the table.
Hold the A-Cover with your left hand and then take
the B-Cover to unlock the side snaps in the bottom
area.
Before loosening the upper snaps of the cover be
sure that you press the module against the A-Cover.
The module is still fixed to the A-Cover with one
hidden screw in the antenna area.
There are three clips, which have to be released. Be
careful when pulling the covers apart in the antenna
area. It is easier if you wobble the covers carefully
against each other.
This is the screw, which fixes the Antenna and holds
the module inside the A-Cover.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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Don’t touch the Antenna with your fingers. The
fingerprints would cause corrosion to this sensitive
material.
Lifting up the CMT module is very easy now. Protect
the display with a foil.
Four transparent plastic clips hold the UI module on
the CMT module. Unlock these clips when you need
to remove the UI module.
Please keep in mind: Never the pads with your
fingers to avoid corrosion.
If you need to remove Speaker or Buzzer do not lift
the items from the spring contacts.
New screws have a special locking compound on
the thread. Unscrewed screws mustn’t be reused!
When assembling the phone, screws must be
tightened with a torque of 17 Ncm!
The GoNoGo test verifies that the electrical
specifications will be fulfilled.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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7. MAIN PARTS
Buzzer I005 Micro
p
hone I008 S
p
eaker I004
Keymat I003 Antenna I009 Screw I013
A-Cover I002 B-Cover, not changeable User Interface Module I006
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation
8. QUICK TROUBLE SHOOTER PART1

Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation
9. QUICK TROUBLE SHOOTER PART2

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10. ESD PROTECTION REQUIREMENTS
Electrostatic discharge can easily damage the sensitive components of
electronic products. Therefore every Service Partner has to take care of
at least some precautions like ESD restricted area, floor, table, covering,
chair(s), shoes or arm wrist.
Please refer to the Partner Website document
ESD protection requirements for NMP Service Level 1/2 Service Suppliers
example configuration of an epa-area
source: www.armeka.com
example configuration of a workbench
source: www.warmbier.com
example workbench and testers
source: http://www.armekaengineering.com
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11. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It
prevents the product from scratches, it is ESD-neutral and has the possibility to give
valuable feedback of the fault symptom through a structured form.
Please refer to the document Service Notes for faulty NMP transceiver on Partner
Website to get further information.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation

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12. GONOGO TESTER
The Acterna/Wavetek GoNoGo Tester
has to be used to carry out the final
test after your service action to
guarantee the functionality of the
phone.
Please refer to the actual
information in the Nokia Care
Point Extranet within the Partner
Website.
13. BATTERYTESTER
The Astratec battery tester
lets you test the capacity
of Nokia batteries.
Please refer to the actual
information in the Nokia
Care Point Extranet
within the Partner
Website.
Service Manual 6310i Level 2 Copyright 2002 © Nokia Corporation