Norstar DR5 Owner's manual

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Telephone
FeatureCard

Usinga
Norstar
feature
1, Press [Feature], and enter the desired feature code on the dial pad.
OR
Press the programmed memory button.
2. Follow the displav messages.
Note: On M7310 and M7324 Telephones, some features are also available on the display
buttons.
Programming 1. From an idle telephone, or with your calls on hold, press [FeatureI IFI q
a Norstar 2. Press the memory button that you want to program. (This step is not required on the
feature on a
M7100 Telephone.) See your telephone user card for the location of the memory
memory
buttons.
button
3. Enter the feature code you want to program.
Autobumping l-1 q q fl
Allows the oldest log entry to be deleted from a full Call Log when
a new item is logged, so that the new log entry can be stored. For
more information, see Call Log.
Cancel
[Feature/[Fiq q lg
Background
Music
[Feature][q q
Allows you to listen to music (provided by your office) through
your telephone speaker when you are not on a call.
Cancel
[FeatureI1qa q
Button Inquiry [Feature IF q
Checks what is programmed on any button. Usethis feature when
labeling memory buttons.
Call log
[Feature]I”1q q Programs a password for your Call Log. To remove the password,
Password
see your System Coordinator.
Classof
1-1 IF]q Overrides the Class of Service on a telephone to allow you to
Service
make a call from that telephone. The Class of Service determines
which numbers you can dial. Switch from one Class of Service to
another using this feature code and a password provided by your
Svstem Coordinator.
Contrast
Adiustment
Adjusts the contrast of your telephone display. Press fl through
q (depending on your telephone).
Dialing Modes IFeatuie F EC q
Changes the on-hook Dialing Modes. The three Dialing Modes
are:
AutomaticDial: If you have a Prime line, dial a telephone number
without pressing a line button. A line is selected automatically.
Pre-Dial: Dial a telephone number. Edit it by pressing BKSP, or
the left side of lq,j lH~j.Press a line button to place the call.
StandardDial: Press a line button, then dial a telephone number.
DoNot Disturb IFeature 14 fl
Prevents incoming calls from ringing at your telephone.
Cancel
[Feature1IF]q q

Language [Feature] IF] q q q Selects the English language for the telephone display.
Choice [Fealuie] IF]
q q q Selects the alternate language for the telephone display.
Moving Line
[Feature]IF]m q Changes the position of a line button. Remember to switch the
Buttons button caps after the line button is moved. Lines cannot be moved
to positions occupied by 1-1, [s], or [Answer]
buttons. This feature is not available on the M7100 Telephone.
Programming [Feature] l”i q q
Select the type of calls that will be automatically stored in your
Call Log Call Log.
Programming [FeatureI W 0 External Autodial: Stores a line (optional) and an external
memory telephone number onto a memory button for one button access to
buttons that number.
jr] [Fjq
Internal Autodial: Stores an internal telephone number onto a
memory button for one-button access to that telephone number.
[Feature] [F] m Program Features: Stores a feature onto a memory button for
one-button access to that feature.
Ring Type
Note: 1-1, IlnterCOmJ, [Answer], or [Handsfree] cannot be programmed.
Programming a feature button:
1. Press [Fealurej [y] q (For M7100 Telephones, go to step 3.)
2. Press the memory button you want to program.
3. Enter the feature code of the feature you want to program.
4. If you entered the Line Pool feature code in step 3, enter the access code for a line pool.
[Feature][pqq Selects a distinctive ring to help differentiate between your
telephone and others nearby. Enter the feature code and press
NEXT or q through m to select the new Ring Type. Press
[Hold] or OK to store the new ring.
Ring Volume 71 IT] @ a Makes your telephone ring so you can adjust the volume, even
while vou are on a call.
Run/Stop When using the External Autodial programming feature, inserts a
break point between two or more numbers stored on a memory
button. Press the memory button once to dial the first number; a
second time to dial the second number, and so on.

Speed Dial Personal: Programs a telephone number into a Personal Speed
Dial code (from 71 to 94).
Programming a Personal Speed Dial code:
1. Press 71 [TJ q to enter Personal Speed Dial codes.
2. Enter a two-digit code (from 71 to 94).
3. To program a line as part of the Speed Dial code, press a line button or a line pool
button.
4. Enter the telephone number to be assigned to that code. Telephone numbers cannot
exceed 24 digits.
5. Press [HoldI or 0~ to finish programming.
Voice Call
Deny Prevents your telephone from receiving Voice Calls, permits only
ordinary ringing calls.
Cancel
[Feature/[Fiq q
Link
Pause
Programmed
Release
1-j [Tjq
Generates a Link signal (also called flash or recall) on an active
line to access other systems or carriers.
When programmed in an External Autodial sequence, inserts a
1.5second delay in a number being dialed.
[Feature]171q
For Pulse and Tone Dialing
IT For Pulse Dialing only
[Feature][pqq q
When programmed at the end of an External Autodial sequence,
performs the same function as @.

Call Duration 1-I 14 q
Briefly displays the length of your current call. If your telephone is
Timer idle, the length of your most recent call is displayed.
Call Log
[Feature][q q q
Opens your Call Log to view stored caller information. The Call
Log displays use special characters.
1 A new item in the Call Log is underlined.
3 Answered calls are identified.
5 Long distance calls are identified.
j The disolaved information has been truncated.
Note: Call Log is only available if you have subscribed to Call Display services from your
local telephone company.
Calling from your Call Log:
1. Navigate to the appropriate log item, and display the number.
2. Edit the number, if required. The leading digits may need to be trimmed, or digits may
need to be added for Long Distance or line pool access. See your System Coordinator.
3. Press a line button.
4. Lift the receiver
Message. [Feature1 IFI m Reply to Message: Review your list of external and internal
display messages, and return calls.
Cancel
[Feature)14a q
IFeature]ITI
Send Message: Leave a message on a co-worker’s telephone
display to call you back.
Cancel [Feature] IF] lg
Page IFeature] [q a Allows you to make announcements through either the internal or
external speakers, or both. Enter the feature code, the page code
(1 for internal, 2 for external, or 3 for both), and the zone (0 to 3).
[Feature][K]q
External: Allows you to make announcements through your
office’s loudspeaker system (if connected).
[Feature/[Fiq External/Internal: Allows you to make announcements through
both your Norstar telephone speakers and your office’s
loudspeaker system. Enter the feature code, and the zone (0 to 3).
[Feature1b-1q Internal (Zone): Allows you to make announcements, through the
Norstar telephone speakers, to a group of Norstar telephones.
Enter the feature code, and the zone (0 to 3). 0 pages all zones.
Service Modes 1-1 IFI0
Activates one of up to three different telephone answering
options, eliminating the need to forward all your calls. Only an
assigned Control Telephone can turn ON Service Modes. See your
System Coordinator.
Cancel
[Feature]IFiq q
Show Time
[FeatureI[q q q Briefly displays the date and the time.

Call Forward [Feature] ITi Sends your calls to another telephone in your Norstar system.
Cancel
[FeatureI17;7q
Call
Information
[Feature1IFIq Camp-On: Re routes a call to another telephone even if all its lines
are busy.
yj [F]q 0
Briefly displays the name, number and line name of a ringing or
held call. Press q or UIEW repeatedly to cycle through the
three disDlavs of information,
Nofe: Names and numbers for external callers are displayed only if you have subscribed to
Call Display services from your local telephone company.
Call Park
Conference
IFeatuiejlT~q
Automatically puts a call on hold so that it can be retrieved from
any telephone in your Norstar system. The display shows a
retrieval code, 101 or 102.
IlnterCOm] [T] q 0 or Call Park Retrieval: Answers a parked call from any telephone in
mam your Norstar system by pressing 1-j and dialing the
retrieval code. On the M7100 Telephone, dial just the retrieval
code. The retrieval code is made up of a programmable Call Park
prefix (0 to 9) followed by a call number (01 or 02).
[Feature] 17-1
Setting up a three person call:
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. Press [Feature] [Fj (or press ICanfiTransIif programmed).
5. Press the line button of the first held call. (This step is not required on the M7100
Telephone.)
6. Press m to end the conference.
Splitting a conference:To speak privately to one of the callers, or to drop one call and stay
connected to another, or to hold both parties as separate calls, you must first split the
conference.
1. Press the line button for one of the calls, The other call is put on hold. To re-establish
the conference, press [Feature IFI.
Removing yourself from the conference temporarily:
1. Press [HoldI; the other two callers can still speak to each other.
Removing yourself from the conference permanently:
1. Press [Feature] IF] q (or ITransierI if programmed). The other two parties remain
connected.
Note: This type of transfer is supported only if one of the two remaining parties is internal

Do Not Disturb l-1 F q Blocks an alerting Priority Call on your telephone.
Exclusive Hold l-1 IF q or Temporarily suspends an external call and preventsbther
/Feature1 /Hold1 telephones from picking it up.
Exclusive Hold Retrieval: Press 1-1 of the held calf.
(Press [Holdj on the M7100 Telephone.)
Group
Listening
Logit
Privacy
Transfer
[Feature][q q q
Allows you to use both the receiver and your speaker at the same
time while you are on a call. Use the Mute feature on the
lHandsfreej button to disable the telephone microphone. If you
experience feedback, turn the volume down, and before hanging
up, press @j.
Cancel
[Featule/[q m m q
-__
[Featuiel171n q Store caller information for the current active call in your Call Log,
-__
Note: Names and numbers for external callers are displayed only if you have subscribed to
Call Display services from your local telephone company.
[Feature1IF]q When Privacy is ON, other Norstar users with the same line are
prevented from joining your current external call. If Privacy is
OFF,other Norstar users with the same line can join in on your
external call by pressing that line button. Enter the feature code a
second time to restore the original setting.
[Feature]14q
Sends a call to another telephone in your Norstar system.
Using Transfer
1. Make or answer a call.
2. Press [Feature] 171m (or lTransfer1 if programmed).
3. Dial an internal telephone number.
4. If you wish, you can announce the call after the called party answers.
5. Press m or m.
The call is immediately transferred.
No&: If an external call is transferred to a busy internal line, or not answered after a few
rings, the call automatically rings you back and the display indicates that the line was
busy or that no one answered.

Call Pickup [Feature1[F]q Directed Pickup: Answers a selected telephone in your system.
[Feature][q q
Group Pickup: Answers a call that is ringing at another telephone
in the same pickup group. The external call that has been ringing
longest is answered first.
[Feature][Flq q Trunk Answer: Answers an external call that is ringing on a line
that has been olaced into Service Modes from anv teleohone in
the Norstar system. This feature does not work on private lines.
Call Queuing 1-J IFI a 0 Answers a call when several calls arrive at the same time. The
external call that has been ringing longest is answered first.
--.. .- -.---.-
Last Number [Featuiel [F] Automatically redials the last external telephone number that you
Redial dialed. This feature is available on the [r] memory button
on most telephones.
Line Pools Telephones can share several external lines for making outgoing
calls without requiring each telephone to have a button for every
line.
Using a Line Pool:
1. Press IlntelcOmI and dial the Line Pool access code for one of the Line Pools assigned
to your telephone, or press I-pool (if programmed).
2. If you are using a line pool which connects you to the public network, dial the telephone
number of the person you want to call.
If you are using a line pool which automatically connects you to a system other than
Norstar, follow the procedure for using that system. Ask your System Coordinator if you
need help.
Note: See vour Svstem Coordinator for vour Line Pool access code
Priority Call Interrupts a call at another telephone, or overrides Do Not Disturb
at a telephone. See your System Coordinator.
Ring Again [FeatureI IFI When another telephone or Line Pool within the Norstar system is
busy, Ring Again signals you to call back when the telephone or
Line Pool becomes available.
Cancel [Feature1[?;1q
Saved Number [Feature IFI q
When you are active on a call, this feature stores the external
Redial telephone number of a call you have dialed. When you are not
active on a call, this feature redials the number previouslv stored.
Speed Dial Dials the number stored for a Speed Dial code. After entering the
feature code, enter the two digit Speed Dial code (01 to 94) for
the number you want.
Voice Call 1-1 IFI @ Begin a conversation through the speaker of another telephone
without first making the other telephone ring. To answer a Voice
Call, pick up the receiver, or press [Handsfree].
AtoZ KELLATRONICS, INC,
PO806227 Issue 01 Printed in Canada