Nortek Linear PERS-4200 User manual

INSTALLATION
INSTRUCTIONS
PRINTER’S INSTRUCTIONS:
INSTR,INSTL,PERS-4200 - P/N: 237016 C- INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - TOLERANCE: ±.125” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: SADDLE-STITCH
BY
BY
USA & Canada [phone] & [phone]
[phone] - Toll Free FAX [phone]
www.nortekcontrol.com
PERS-4200
PERSONAL
EMERGENCY
REPORTING
SYSTEM

Important PERS Installation Warnings
✔The system should only be installed and serviced
by a trained professional.
✔For UL compliant installations the backup
battery shall be installed.
✔The system should be tested weekly. Instruct the
end-user regarding the importance of periodically
testing the system.
✔The Console must be located centrally in the
installation area relative to where the personal
emergency transmitter(s) will be carried and/or
activated.
✔The Console should be kept free of dust and
moisture.
✔Locating the Console adjacent to large metal
objects may change or reduce the effective radio
range of personal emergency transmitters used
with the Console.
✔The Console should not be located where sunlight
will shine direct on it.
✔Do not use ammonia, benzene, thinner, or similar
solvents, or abrasive powder to clean the housing
of the Console or the emergency transmitter(s).
Clean units by wiping with a damp, soft cloth.
✔Avoid locating the Console in extremely hot or cold
locations.
✔Electrical interference can reduce the effective
radio range of the Console. Do not operate any
electrical appliances or electrical noise generating
devices (fluorescent lamps, motors, etc.) near the
Console.
✔For telephone connection, connect the “LINE”
jack to the household telephone line wall jack,
as described in the installation instructions. The
Console will not be able to report over the
telephone if this connection is not made.
✔The Console must be connected to a Managed
Facilities Voice Network (MFVN) that will remain in
operation during local power outages.
✔The system is to be installed in accordance with
Chapter 2 of the National Fire Alarm Code, ANSI/
NFPA 72.
✔This electronic product and its
backup battery are not to be thrown
away with everyday waste. It is your
responsibility to dispose of electrical
and electronics equipment by handing
it over to a designated collection point
for the recycling of waste electrical
and electronic equipment (W.E.E.E.). The separate
collection and recycling of your waste electrical and
electronic equipment at the time of disposal will help
to conserve natural resources and ensure that it is
recycled in a manner that protects human health
and the environment. For more information about
where you can drop off your waste equipment for
recycling, please contact your local city office, or
your household waste disposal service, or the shop
where you purchased the system/service.
✔THE LOCAL TELEPHONE OR ANY DEVICE
CONNECTED TO THE CONSOLE’S PHONE
JACK WILL BE DISCONNECTED FROM THE
TELEPHONE LINE WHILE THE CONSOLE IS
REPORTING TO THE CENTRAL STATION.
DISCLAIMER:
Nortek expressly disclaims all liability associated with the
installation, enablement, selection, or suitability of your
PERS model or any of its features. Nortek makes no
representations as to the adequacy of the product or its
features for any particular user or purpose, and expressly
disclaims any such warranties, express or implied. In
NO event will Nortek be liable for any consequential,
incidental, exemplary, punitive, or special damages,
including any damages, relating to any injury or death,
emotional distress, loss of income, data, revenue, profits,
property damage, or breach or invasion of an individual’s
privacy arising from or relating to your PERS system or
any of its features, warnings, installation, programming,
updates, chosen options and features, or maintenance.
*Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation may not apply to you.

1
Contents
1. Product Description . . . . . . . . . . . . . . . . . . . . . 2
1.1 Console Features. . . . . . . . . . . . . . . . . . . . . . . . 2
Voice Prompts . . . . . . . . . . . . . . . . . . . . . . . . . 2
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . 2
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Operation Summary . . . . . . . . . . . . . . . . . . . . . 3
2.1 Transmitter Functions . . . . . . . . . . . . . . . . . . . . 3
Emergency. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Fire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Carbon Monoxide (CO) . . . . . . . . . . . . . . . . . . 3
Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Console Alarm Priorities. . . . . . . . . . . . . . . . . . 3
Alarm Priorities by Type . . . . . . . . . . . . . . . . . . 3
2.3 Console Options . . . . . . . . . . . . . . . . . . . . . . . . 4
Cellular Interface Module. . . . . . . . . . . . . . . . . 4
Remote Speaker/Microphone Module . . . . . . . 4
Alternate Console Labels. . . . . . . . . . . . . . . . . 4
HOME Button Cover . . . . . . . . . . . . . . . . . . . . 4
3. Console Connections . . . . . . . . . . . . . . . . . . . 5
3.1 Telephone Connections . . . . . . . . . . . . . . . . . . 5
3.2 Option Module Installation . . . . . . . . . . . . . . . . 5
3.3 Power Supply Installation . . . . . . . . . . . . . . . . . 5
3.4 Local Programming Connection . . . . . . . . . . . 5
4. Console Modes & Features. . . . . . . . . . . . . . 6
4.1 Provider Modes . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power Off Mode. . . . . . . . . . . . . . . . . . . . . . . . 6
Programming Mode . . . . . . . . . . . . . . . . . . . . . 6
Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . 6
Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . 6
4.2 Provider Features . . . . . . . . . . . . . . . . . . . . . . . 6
Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Upgradable Firmware . . . . . . . . . . . . . . . . . . . 6
Multi-language Support . . . . . . . . . . . . . . . . . . 6
Volume Controls. . . . . . . . . . . . . . . . . . . . . . . . 6
Auto Supervision . . . . . . . . . . . . . . . . . . . . . . . 6
Variable Supervision Time . . . . . . . . . . . . . . . . 6
Transmitter Low Battery Double-Check . . . . . . 6
Received Signal Strength (RSS) Test . . . . . . . 6
Remote Transmitter Enrolling. . . . . . . . . . . . . . 6
Selectable Emergency Siren . . . . . . . . . . . . . . 6
Selectable Trouble Annunciation . . . . . . . . . . . 6
Selectable AC Power & Phone Line Fail
Annunciation . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.3 User Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Night Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Emergency Reporting in any User Mode. . . . . 7
4.4 User Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Activity Timer . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Smoke & CO Detection . . . . . . . . . . . . . . . . . . 7
Reminder Messages . . . . . . . . . . . . . . . . . . . . 7
Temperature Alarms . . . . . . . . . . . . . . . . . . . . 7
Speakerphone Mode . . . . . . . . . . . . . . . . . . . . 7
Remote User Two-way Audio. . . . . . . . . . . . . . 7
Console Status Alert . . . . . . . . . . . . . . . . . . . . 7
5. Using the Provider Modes . . . . . . . . . . . . . . . 8
5.1 Power Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.2 Not-Ready Mode . . . . . . . . . . . . . . . . . . . . . . . . 8
5.3 Programming Mode . . . . . . . . . . . . . . . . . . . . . . 8
5.4 Test/Learn Mode . . . . . . . . . . . . . . . . . . . . . . . . 8
6. Programming with RA4200 . . . . . . . . . . . . . . 9
6.1 Software Description. . . . . . . . . . . . . . . . . . . . . 9
6.2 System Requirements. . . . . . . . . . . . . . . . . . . . 9
6.3 RA4200 FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
7. Programming Outline. . . . . . . . . . . . . . . . . . . 10
7.1 Setup RA4200 Software . . . . . . . . . . . . . . . . . 10
7.2 Customize an Account Template . . . . . . . . . . 10
7.3 Program the Console . . . . . . . . . . . . . . . . . . . 10
8. RA4200 Software Installation. . . . . . . . . . . 10
8.1 To Install the Remote Access Program: . . . . 10
8.2 To Remove the Remote Access Program:. . . 10
9. Testing the Modem . . . . . . . . . . . . . . . . . . . . . 10
9.1 To Test the Modem in Windows . . . . . . . . . . . 10
10. RA4200 Software Overview. . . . . . . . . . . . . 11
10.1 Starting the Program. . . . . . . . . . . . . . . . . . . . 11
To Run the Program: . . . . . . . . . . . . . . . . . . . 11
10.2 The Account Template Tabs . . . . . . . . . . . . . . 11
10.3 The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drop-down Menu Items and Icons. . . . . . . . . 12
11. Creating a Custom Account Template . . 13
11.1 Select the PERS Console Type. . . . . . . . . . . . 13
11.2 Account Template Management . . . . . . . . . . . 13
11.3 Customer Tab . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Customer ID. . . . . . . . . . . . . . . . . . . . . . . . . . 13
Customer Name. . . . . . . . . . . . . . . . . . . . . . . 13
Customer Address 1 & 2 . . . . . . . . . . . . . . . . 13
Telephone Numbers. . . . . . . . . . . . . . . . . . . . 13
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
11.4 Console Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
User Password. . . . . . . . . . . . . . . . . . . . . . . . 14
Provider Password. . . . . . . . . . . . . . . . . . . . . 14
Mode After Disconnect . . . . . . . . . . . . . . . . . 14
Transmission Supervision Interval . . . . . . . . . 14
Emergency Siren . . . . . . . . . . . . . . . . . . . . . . 14
Voice Prompts . . . . . . . . . . . . . . . . . . . . . . . . 14
Annunciate Trouble Indication . . . . . . . . . . . . 15
Annunciate Status with Home Button . . . . . . 15
Annunciate Phone-Line/AC/Cell Module
Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Clock Annunciation Format . . . . . . . . . . . . . . 15
Data version. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Console Configuration Misc. . . . . . . . . . . . . . 15
CPU Identifier . . . . . . . . . . . . . . . . . . . . . . . . 15
Temperature Limit Settings . . . . . . . . . . . . . . 15
Language Selection . . . . . . . . . . . . . . . . . . . . 15
Console Time Settings. . . . . . . . . . . . . . . . . . 15
Activity Windows . . . . . . . . . . . . . . . . . . . . . . 15
11.5 Sensors Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Low Battery Report Options . . . . . . . . . . . . . 16
Sensor Zones . . . . . . . . . . . . . . . . . . . . . . . . 17
Sensor Status Indicators . . . . . . . . . . . . . . . . 17
11.6 Communicator Tab. . . . . . . . . . . . . . . . . . . . . . 18
Communicator Fallback . . . . . . . . . . . . . . . . . 18
Public Switched Telephone Network (PSTN)
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cellular Voice & Internet Protocol (IP)
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cellular Setup for IP Reporting . . . . . . . . . . . 21
11.7 Reporting Options Tab . . . . . . . . . . . . . . . . . . 23
Report AC Fail . . . . . . . . . . . . . . . . . . . . . . . . 23
Report Fall Detection . . . . . . . . . . . . . . . . . . . 23
Report Supervisory Events . . . . . . . . . . . . . . 23
Mode Switch Reporting . . . . . . . . . . . . . . . . . 23
Answer Phone . . . . . . . . . . . . . . . . . . . . . . . . 23
Automatic Status Reports . . . . . . . . . . . . . . . 24
Extended Event Log. . . . . . . . . . . . . . . . . . . . 24
Speaker Phone Timer . . . . . . . . . . . . . . . . . . 24
Dialing Delay . . . . . . . . . . . . . . . . . . . . . . . . . 24
Two-way Audio Mode. . . . . . . . . . . . . . . . . . . 24
Two-way Audio for Temperature, Activity or
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 x 2 Alarm Codes . . . . . . . . . . . . . . . . . . . . . 24
11.8 Reminder Messages Tab . . . . . . . . . . . . . . . . . 25
Automatic Reminder Messages. . . . . . . . . . . 25
Reminder Settings . . . . . . . . . . . . . . . . . . . . . 25
Reminder Time Slot Settings . . . . . . . . . . . . . 26
Creating or Editing Reminder Messages . . . . 26
Automatic Test Reminder Messages . . . . . . . 26
Setting Test Reminder Messages . . . . . . . . . 26
Test Reminder Operation. . . . . . . . . . . . . . . . 26
12. Console Communication . . . . . . . . . . . . . . . 27
12.1 Send/Receive Window. . . . . . . . . . . . . . . . . . . 27
Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modem Connection . . . . . . . . . . . . . . . . . . . . 27
COM Port Connection . . . . . . . . . . . . . . . . . . 27
12.2 Connecting to a Console . . . . . . . . . . . . . . . . 27
Telephone Modem Remote Connection . . . . 27
COM Port USB Local Connection . . . . . . . . . 27
12.3 Sending and Receiving Console Data . . . . . . 28
Console Time and Date . . . . . . . . . . . . . . . . . 28
First Time Programming for New Consoles . . 28
Existing Console Programming . . . . . . . . . . . 28
12.4 Limited Remote Telephone Programming. . . 29
Connecting with the Console . . . . . . . . . . . . . 29
Option 1 - Reporting Format . . . . . . . . . . . . . 29
Option 2 - Primary Telephone Number . . . . . 29
Option 3 - Account Number . . . . . . . . . . . . . . 29
13. Sensor Learn /Test Mode . . . . . . . . . . . . . . . 30
13.1 Learning a Single Sensor . . . . . . . . . . . . . . . . 30
13.2 Learning Multiple Sensors . . . . . . . . . . . . . . . 30
13.3 Erasing All Sensors. . . . . . . . . . . . . . . . . . . . . 31
13.4 Testing Sensors . . . . . . . . . . . . . . . . . . . . . . . . 31
14. Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
14.1 Retrieving the Event Log . . . . . . . . . . . . . . . . 32
14.2 Printing the Event Log . . . . . . . . . . . . . . . . . . 32
14.3 Clearing the Event Log . . . . . . . . . . . . . . . . . . 32
15. Printing or Exporting a Template . . . . . . . 33
16. Updating Console Firmware. . . . . . . . . . . . 34
16.1 System Firmware Update Instructions . . . . . 34
16.2 Support Firmware Update Instructions . . . . . 34
17. Appendix A - Reporting Codes . . . . . . . . . 36
18. Appendix B - Mode Table . . . . . . . . . . . . . . . 37
19. Appendix C - Communications Status
Window Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
20. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 39
21. Regulatory Information . . . . . . . . . . . . . . . . . 40
22. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . 40
23. Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2
1. Product Description
The PERS-4200 Console is a UL Listed supervised wireless emergency
reporting product designed for personal emergency reporting
applications. The table-top Console provides “pushbutton” emergency
assistance to anyone who desires additional security and peace of mind.
The Console receives signals from up to 16 Linear wireless transmitters
(called “sensors”). Activating a transmitter causes the Console’s digital
communicator to send the appropriate alarm report to the central
monitoring station via a standard land-line telephone connection or
through the optional cellular wireless communications module. In addition
to the Central Station report, voice prompts sound from the Console and
multi-color indicator rings around the Console’s buttons display status.
The emergency alarm can be triggered by the HELP button on the
Console or with a wireless transmitter. The fire alarm can be triggered
by wireless smoke detectors, and gas alerts can be triggered by wireless
carbon monoxide detectors. Wireless transmitters can also be configured
as activity timer reset devices to verify activity at the User’s location.
1.1 Console Features
Voice Prompts
A built-in digital voice synthesizer can speak voice prompts in English,
or Spanish to guide the User during operation, and guide the Dealer or
Installer during programming.
✓NOTE: Check the www.nortekcontrol.comWeb site for Console firmware
upgrades that may support additional languages.
Language specific Console button labels are supplied for alternate
language use. For the visually impaired, a braille label is also supplied to
identify the Console’s buttons.
Power Supply
Powered by a low voltage plug-in power supply, the Console includes
a rechargeable backup battery for operation during AC power outages.
✲IMPORTANT! Before installation, to ensure that the backup battery is
fully charged, plug the power supply into AC power for at least 24 hours.
Programming
The Console must be configured by the Dealer or Installer before use.
The RA4200 software configures the Console remotely through the
standard telephone line, or locally through the Console’s USB port, or
through the optional cellular module via the PERS Management Server.
In addition, limited programming can be done remotely through the
standard telephone line with a touch-tone telephone.
PERS-4200 Console

3
ACTIVITY TRANSMITTERS
DXS-31 DXS-54
SMOKE
DXS-73
CARBON
MONOXIDE
DXS-80
DXS-32
EMERGENCY TRANSMITTERS
DXS-LRP DXS-LRP-BK
DXS-LRW
DXS-LRC
DXS-65 DXS-31
PERS-4200
CONSOLE
UP TO 16 TRANSMITTERS
TOTAL CAN BE USED WITH
EACH CONSOLE
PERS-4200 Compatible Transmitters
2. Operation Summary
A variety of DXS Format and DXT Format transmitters can be used with
the Console.
✓NOTE:DXS Format transmitters are supervised, DXT Format transmitters
are not supervised.
2.1 Transmitter Functions
Transmitters can be assigned to the following four functions:
Emergency
Portable, pendant or wristband type transmitters and stationary
transmitters are used for personal emergency applications. When
an emergency transmitter is triggered, the Console announces the
emergency alarm and an emergency report is sent to the Central Station.
The emergency alarm can also be triggered by pressing the Console’s
HELP button.
Fire
The Model DXS-73 wireless photoelectric smoke alarm transmitter
triggers the fire alarm. When the fire alarm is activated, the Console
announces the fire alarm and a fire report is sent to the Central Station.
Carbon Monoxide (CO)
The Model DXS-80 wireless carbon monoxide detector triggers the
CO alarm. When a carbon monoxide alarm is activated, the Console
announces the gas alarm and a carbon monoxide report is sent to the
Central Station.
Activity
Switch or motion triggered transmitters (Models DXS-31/DXS-32 and
DXS-54) can be used for ensuring human activity. The DXS-54 motion
detector will monitor room activity. The DXS-31 and DXS-32 transmitters
can be wired to a pushbutton or switch for manual activity monitoring. As
long as a signal is received from each activity sensor during a programmed
activity time window, an alarm will not be triggered. 15 minutes before
the programmed time expires, the HOME indicator will start blinking and
the Console will announce every three minutes that the timer will run out
soon. The activity timer can be reset with a signal from one of the activity
transmitters or by pressing the HOME button on the Console. Failure to
reset the activity timer within the programmed time period will trigger the
Console’s emergency alarm and send an inactivity report to the Central
Station.
2.2 Console Alarm Priorities
Alarm Priorities by Type
Each type of alarm is assigned a priority. Higher priority alarms override
lower priority alarms in the following order:
(1) Smoke alarms (on/off horn sound)
(2) Carbon monoxide alarms (on/off buzz sound)
(3) Emergency alarms (3 beeps sound)
(4) Other types of maintenance reports (various sounds)

4
2.3 Console Options
Cellular Interface Module
The Model UMTS-3G Cellular Interface Module provides Two-way
over-the-air digital communications between the Console and the Central
Station. The cellular module can be used to replace the traditional
land-line telephone connection for emergency reporting.
Remote Speaker/Microphone Module
The Model RSM-MODULE Remote Speaker/Microphone Module
extends the usable range for Two-way audio communications with the
Central Station. The plug-in module and its remote speaker/microphone
unit allow the Central Station to talk and listen to the User from an
additional location in the residence/installation site that is remote from
the Console.
Alternate Console Labels
For customizing the Console, an alternate set of button identification
labels are provided. The labels describe the Console’s buttons in French,
or Spanish language, or in Braille characters. Apply the label required to
the Console, above the buttons.
HOME Button Cover
For installations where the activity timer will not be used, a snap-on
button cover is supplied to hide the HOME button.
✓NOTE: The HOME button cover cannot be easily removed once the
cover is in place.
ANTENNA
OPTION
MODULE
SPEAKER
HOME
BUTTON
CANCEL
BUTTON
MICROPHONE
HELP
BUTTON
TEMPERATURE
SENSOR
CONSOLE
REAR
CONSOLE
FRONT
CONSOLE
BOTTOM
2-WAY
AUDIO
VOLUME
SPEAKER
VOLUME
POWEROFF
BUTTON
TEST
BUTTON
LINE IN
JACK
PHONE OUT
JACK
USB
PROGRAMMING
JACK POWER
SUPPLY
REMOTE
SPEAKER/ MICROPHONE
MODULE SOCKET
CELLULARTELEPHONE
MODULE SOCKET
BATTERY
DOOR
NOTE FORUL APPLICATIONS:
SPEAKERVOLUME MUST BE
SET SO ANNOUNCEMENTSCAN
BE HEARD FROM ACROSS THE ROOM
PERS-4200 Console Component Locations
Alternate Console Labels and HOME Button Cover
IF REQUIRED, APPLY BRAILLE,
FRENCH, ORSPANISH
LABEL TO CONSOLE
TO HIDE THE HOME BUTTON IF THE
ACTIVITY TIMERISNOT GOINGTO BE
USED, SNAP THE HOME BUTTON
COVERINTO THE CONSOLE
NOTCH IN THE BUTTON COVERLINESUP
WITH NOTCH IN THE CONSOLE CASE
TIP:INSTALL THE BUTTON COVER
BY PRESSINGTHE SLOT EDGE IN
FIRST, THEN SNAP THE TOP EDGE
OF THE COVERDOWN
PERS-4200 Plug-in Option Modules
OPTION MODULESPLUGINTO CONSOLE
CELLULAR
TELEPHONE
MODULE REMOTE
SPEAKER/MICROPHONE
MODULE

5
3. Console Connections
3.1 Telephone Connections 3.2 Option Module Installation
3.3 Power Supply Installation 3.4 Local Programming Connection
CONNECT THE LINE IN JACK
TO THE TELEPHONE LINE
WALL JACK
CONNECT THE HOUSE
TELEPHONE TO THE
PHONE OUT JACK
NOTE:THISCONNECTION IS
OPTIONAL AND NOT REQUIRED
IMPORTANT INFO FORTHE USER: THE LOCAL TELEPHONE OR
ANY DEVICE CONNECTED TO THE CONSOLE'SPHONE JACK
WILL BE DISCONNECTED FROM THE TELEPHONE LINE WHILE
THE CONSOLE ISREPORTING TO THE CENTRAL STATION
ATTACH POWERSUPPLY
CLAMP TO OUTLET WITH
SCREW
NOTE:FORDECORA STYLE
OUTLETS, FLIP CLAMP OVER
SECURE POWERSUPPLY
TO CLAMP WITH A ZIP-TIE
CAUTION:BE SURE THE
OUTLET HAS24-HOURPOWER
AND ISNOT CONTROLLED BY
A WALL SWITCH
INSERT MINI-USB PLUG
INTO JACK ON REAROF
THE PERS-4200 CONSOLE
FORLOCAL
PROGRAMMING ONLY
INSERT USB PLUG
INTO PROGRAMMING
COMPUTERUSB PORT
OPTION MODULES PLUG INTO CONSOLE
CELLULAR
TELEPHONE
MODULE REMOTE
SPEAKER/MICROPHONE
MODULE
BE SURE TO
SECURE MODULES
WITH SCREWS!
CAUTION!
BE SURE CONSOLE POWER
IS OFF BEFORE CONNECTING
THE OPTION MODULES

6
4. Console Modes & Features
The Console operates in several modes and has features that support
both the provider and the User.
4.1 Provider Modes
The Console has special modes of operation to aid the Dealer or Installer
during setup and configuration.
Power Off Mode
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery. The Console will arrive at the Dealer in
this mode.
Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If these settings for
PSTN reporting or IP reporting are incomplete, the Console will indicate
Not-ready Mode.
Test/Learn Mode
Test/Learn Mode is accessible using a recessed button on the bottom
of the Console. This mode can be used to locally learn, test, or erase
multiple transmitters. While in Test/Learn Mode, all normal operations of
the Console are suspended.
For more information about these Provider Modes, see Page 8.
4.2 Provider Features
Several features of the Console are designed to aid and support the
system provider.
Event Log
The Console maintains a log of the 100 most recent system events. Each
event is tagged with the date and time the event occurred. The log can be
retrieved by the RA4200 software.
Upgradable Firmware
The PERS-4200 Console runs on internal software code called “firmware”.
The PERS-4200 Console uses two firmware resources, system firmware
and vocabulary firmware. Firmware code stays stored in the Console’s
memory and can be upgraded using the RA4200 application when
firmware updates become available.
The Device Firmware Upgrade utility (DfuSe) (included in the RA4200
application) can upgrade a Console and the optional UMTS-3G cellular module.
Multi-language Support
The Console supports two resident languages. The default languages
are English and Spanish.
To use an alternate language, the vocabulary firmware file must be
downloaded and installed in the Console’s memory with the RA4200
upgrade utility.
Volume Controls
Two volume controls are provided to customize the sound levels of the
Console for the installation. The Dealer or Installer should use their
judgment and expertise in determining the appropriate volume level for
its Users and should counsel Users regarding the risks of altering the
recommended volume. The Console is designed such that the volume
cannot be set to completely eliminate the audio.
Auto Supervision
Any of the Console’s 16 sensor locations can be set to automatically
detect status supervision signals from transmitters. This feature makes
adding or replacing transmitters in field units easier.
Variable Supervision Time
The Console can be set to delay reporting missing transmitter status
supervision signals until 12 or 24 hours, or 3, 7, 14, or 30 days. (Smoke
and CO detectors are always set at 24 hours per UL.)
Transmitter Low Battery Double-Check
The Console can be programmed to report a sensor low battery after
the first or second time a low battery signal is received from the sensor.
Received Signal Strength (RSS) Test
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
Remote Transmitter Enrolling
To make field transmitter replacement easy, the transmitter’s ID code can
be remotely enrolled into the Console. The transmitter will be ready to
operate with the Console without having to “learn” the transmitter in.
✲IMPORTANT! Test the system after remotely enrolling transmitters.
Selectable Emergency Siren
The emergency siren can be programmed for audible or silent to support
different applications. (The smoke and CO siren are always active per UL.)
Selectable Trouble Annunciation
The annunciation for Console and sensor low battery or supervisory
trouble can be audible or silent. (Trouble annunciation must be set to
audible per UL).
Selectable AC Power & Phone Line Fail Annunciation
The annunciation for AC power failure and telephone line failure can be
audible or silent. Audible annunciation can be set for only once, or once
every hour.

7
4.3 User Modes
The Console features three modes of operation for the User. Each mode
changes the way the Console reacts or annunciates, depending on
where the User is, or what time it is. Since these modes of operation are
the basis for how the Console functions, the Dealer and Installer should
review and understand these modes thoroughly.
Home Mode
Home Mode is the standard mode of operation for the Console when the
User is at home during the day. The Console will annunciate and report
all alarms as programmed.
The HOME button lights green when the Console is in Home Mode.
Away Mode
Away Mode is for when the User is going to be off site, away from the
Console.Portable emergency transmitter status reports are not monitored
while the Console is in Away Mode. Activity monitoring is suspended
during Away Mode. Console supervisory faults are always reported, but
not annunciated, in Away Mode.
Pressing the HOME button for five seconds with switch the Console
between Home Mode and Away Mode.
Night Mode
Night Mode is an option that will suspend all Console supervisory
annunciations during a selected time period.This mode allows the User to
sleep without interruptions from the Console about most non-emergency
conditions. Activity monitoring and reminder messages can be used
during Night Mode, but are normally not scheduled during that time.
Console supervisory faults are always reported, but not annunciated, in
Night Mode.
During the programmed time for Night Mode, pressing the HOME button
for five seconds with switch the Console between Night Mode and Away
Mode.
Emergency Reporting in any User Mode
In any of the three User modes, the Console is ready to report an
emergency. Emergency signals can be received from wireless sensors
or can be triggered from the Console’s HELP button. The alarms are
announced locally by type (emergency, fire, or carbon monoxide alarm)
through the Console’s speaker and are reported to Central Station.
The Console will sound the alarm for five minutes or until the report to
the Central Station is complete (Console emergency siren is optional
through programming).
As the alarm is being reported, the Console will announce:
0“Emergency call being placed”
If the connection to the Central Station is unsuccessful, the Console will
repeat the announcement once during each 4-minute waiting period
between call sets. Once the alarm is reported or all retry sequences
have been exhausted, the Console will stop the annunciations and return
indicators to normal.
If Two-way audio is enabled, after the report is completed the Console
will announce:
0“Emergency reported... Please stand by”
The Console will start the Two-way audio session (if enabled).
If Two-way audio is not enabled, after the report is completed the Console
will announce:
0“Emergency reported”
4.4 User Features
Several features of the Console are designed to aid the system User. Since
these features explain the different ways the User interacts with the Console, the
Dealer and Installer should review and understand these features thoroughly.
Activity Timer
The activity timer is a feature that requires the User to press a button or
activate a transmitter during one or two preset time windows to prevent
an inactivity alarm from being reported.
The HOME indicator will blink during the activity timer window. When
15 minutes remain on the activity timer the Console will announce to the
User that the activity timer is running out. The User must press the HOME
button or trigger an activity transmitter to respond to the activity timer
before it runs out, or an inactivity report will be sent.
Switching the Console’s mode between Home or Night Mode and Away
Mode will also reset the activity timer.
Smoke & CO Detection
For increased protection, wireless smoke and carbon monoxide detectors
can be programmed into the Console and report these conditions to
the Central Station. Smoke and CO sensors sound different Console
announcements and send unique reporting codes.
Reminder Messages
Five pre-recorded reminder messages and an alarm sound can be
programmed into the Console.The messages can be set to play once, daily,
weekly, or monthly, at a set times and dates. The Console can also play a
monthly message to automatically remind the User to test the system.
Temperature Alarms
The Console contains a built-in sensor that constantly monitors the room
temperature. The system can report and annunciate if the current room
temperature measured is higher or lower than programmed temperature
limits. A temperature restore report is sent when the room temperature
returns between the high and low set points. As an option, temperature alerts
can be programmed to be only active while the Console is in Home Mode.
Speakerphone Mode
The Console can be programmed to act as a hands-free speakerphone for incoming
calls. If the User forgets to hang up, a timer will automatically disconnect the call.
The speakerphone mode can only be used on incoming calls and will
not function when the Console is operating from backup battery power.
Attempting to answer while the Console is on backup power will
cause an emergency alarm.
✓NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function
Remote User Two-way Audio
Using a 4-digit password, the Console can be called from any telephone and the
caller can talk and listen to the User through the Console’s Two-way hands-free
speakerphone either in voice-activated mode or manual switching mode.
✓NOTE: If the Console was configured with the “Answer Phone” option
NOT selected, this feature will not function.
✓NOTE: If the Console communication is only through an IP connection
to the Central Station and it is not connected to a PSTN or MFVN
telephone line, this feature will not function.
Console Status Alert
The system continuously monitors the microprocessor that runs the Console’s
firmware code. If the microprocessor ever stops executing the firmware code,
the Console will indicate the trouble condition by sounding a steady tone from
the speaker. The tone will continue until the condition is corrected.

8
5. Using the Provider Modes
The Console features special modes of operation to aid the Dealer or
Installer during setup and configuration.
5.1 Power Off Mode
Power Off Mode allows for out-of-service storage of the Console without
discharging the backup battery. The Console is shipped from the factory
in this mode.
To place the Console in Power Off Mode from any other mode, remove
AC power, then press and hold the POWER OFF button on the bottom of
the Console for three seconds.
The next time AC power is applied, the Console will enter the programmed
operating mode.
5.2 Not-Ready Mode
For a Console to report, an account number, Central Station telephone
number, and reporting format must be programmed. If any of these
settings are incomplete, the Console will indicate Not-ready Mode.
If the Console assumes Not-ready Mode when AC power is applied, a
1-second beep will sound (and annunciate, if programmed) and the three
indicators will blink green, orange, orange.
5.3 Programming Mode
Programming Mode is used to setup and program the Console. It also
can be used to retrieve the unit’s event log data.
Programming Mode can be accessed with RA4200 software on a PC
locally through a direct USB connection, remotely through a telephone
connection, remotely through cellular connection (if the optional
UMTS-3G cellular module in installed), or with limited access through a
telephone connection using just a touch-tone telephone.
✓NOTE: During AC power loss, local and remote programming with
the RA4200 software is disabled unless the connection was already
established at the time of power loss.
When the Console is in Programming Mode, the three indicators will blink
green, orange, red.
Programming Mode will exit automatically after 3 minutes of inactivity, or
by pressing the CANCEL button.
While in Programming Mode, the Console is not operational and
cannot receive or report alarms.
5.4 Test/Learn Mode
Test/Learn Mode is accessible using the TEST button on the Console.
This mode can be used to locally learn, test, or erase transmitters.
To assist in setup and troubleshooting, when a transmitter is activated
while the Console is in Test Mode, the Console will measure and
announce the received signal strength (RSS) of the transmitter.
Enter Test/Learn Mode by pressing the recessed TEST button on the
bottom of the Console. Test/Learn Mode will exit automatically after
3 minutes of inactivity, or by pressing the CANCEL button.
When the Console is in Test Mode, the HOME and CANCEL indicators
will slowly blink green and orange.
While in Test/Learn Mode, the Console is not operational and cannot
receive or report alarms.
✓NOTE:Transmitters can also be learned one at a time using the CANCEL
button (see Section 13.1).
Power Off Mode
"CONSOLE POWEROFF"
UNPLUGTHE POWERSUPPLY
PRESS THE POWEROFF BUTTON ON THE
CONSOLE BOTTOM FOR3SECONDS
THE CONSOLE WILL ANNOUNCE POWEROFF
AND THE INDICATORS WILL TURN OFF
2
1
3
Not-Ready Mode
"CONSOLE NOT READY...
PLEASE CONFIGURE BEFORE USE"
IF THE CONSOLE DOESNOT HAVE AN
ACCOUNT NUMBER, CENTRAL STATION
TELEPHONE NUMBER(ORIP REPORTING
ADDRESS), ORREPORTINGFORMAT
PROGRAMMED, THE CONSOLE WILL
INDICATE THAT IT ISNOT READY
CONSOLE WILL ANNOUNCE
WHEN POWERED ON
ALL THREE
INDICATORS
WILL BLINK GREEN
ORANGE
ORANGE
Programming Mode
WHILE THE CONSOLE ISIN
PROGRAMMINGMODE, ALL THREE
INDICATORS WILL BLINK
GREEN
RED
ORANGE
USB CABLE PROGRAMMING
PC
NOTE:THE SAME INDICATIONS
OCCURWHEN REMOTELY PROGRAMMING
LOCAL
PROGRAMMING
CONNECTION
Test/Learn Mode
"TEST MODE... FIRMWARE VERSION x.x...
HARDWARE VERSION x.x"
PRESS AND RELEASE THE TEST BUTTON
THE CONSOLE WILL ANNOUNCE TEST MODE,
THEN THE FIRMWARE AND HARDWARE VERSIONS
ACTIVATE ALL SYSTEM SENSORS, THE CONSOLE
WILL ANNOUNCE SENSORTYPE, ZONE, AND SIGNAL
STRENGTH
2
1
3
"EMERGENCY SENSOR... ZONE ONE...
FULL SIGNAL"
HOME &CANCEL
INDICATORS
WILL BLINK GREEN
ORANGE