Nortel Communication Server 1000 User manual

Nortel Communication Server 1000
Nortel Communication Server 1000 Release 6.0
Communication Server 1000M and
Meridian 1
61C CP PII to CS 1000M MG CP PIV FNF Upgrade
Document Number: NN43021-465
Document Release: 03.03
Date: June 2009
Year Publish FCC TM
Copyright © 2009 Nortel Networks. All rights reserved.
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR
CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in
this document are subject to change without notice.
Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.
Title page

Page 3 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
6
Contents
New in this release . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Finding the latest updates
on the Nortel web site . . . . . . . . . . . . . . . . . . . . . . . 11
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting help over the telephone from a Nortel Solutions Center . . . . . 13
Getting help from a specialist by using an Express Routing Code . . . . 14
Getting help through a Nortel distributor or reseller .. . . . . . . . . . . . . . 14
System information . . . . . . . . . . . . . . . . . . . . . . . . . 15
Subject .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Conventions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
NTP feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Related information .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preparing and planning for the upgrade . . . . . . . . 23
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Page 4 of 196 Contents
NN43021-465 03.03 June 2009
Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Communication Server 1000 task flow . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Preparing .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Identifying the proper procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connect a terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing site data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Performing a template audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Backing up the database (data dump) . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making the RMD bootable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transferring the database from floppy disk to CF
(customer database media converter tool) . . . . . . . . . . . . . . . . . . . . . . 38
Check requirements for CNI to 3PE cables (NTND14) . . . . . . . . . . . . 45
Performing the upgrade . . . . . . . . . . . . . . . . . . . . . 47
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reviewing upgrade requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Checking required software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Checking required hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Verifying CP PIV hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Upgrading Core 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Upgrading Core 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Making the system redundant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Completing the CP PIV upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Installing a CP PM or COTS server . . . . . . . . . . . . 137
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Signaling Server task flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Readiness checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Installing the CP PM hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Contents Page 5 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
Connections .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Appendix A: Upgrade checklists . . . . . . . . . . . . . . 175
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Site details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Upgrade details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Preupgrade checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Preconversion steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Postconversion checks .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Appendix B: Technical Assistance service . . . . . 187
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Nortel Technical Assistance Centers .. . . . . . . . . . . . . . . . . . . . . . . . . . 187
Services available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Requesting assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Page 6 of 196 Contents
NN43021-465 03.03 June 2009

Page 7 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
10
New in this release
This chapter contains information about Nortel Communication Server 1000
Release 6.0 new features.
Features
SIP Line provides an IP solution to deliver Business Grade Telephony
features to IP end points. SIP Line integrates SIP end points in the
Communication Server 1000 system and extends telephony features to SIP
clients with the use of the Call Server, a SIP Line Gateway, and a SIP Line
Management Service.
Signaling Server hardware and software contain updates. New
Commercial-off-the-Shelf (COTS) servers are available from IBM and Dell.
Communication Server 1000 Release 6.0 Signaling Servers require a Linux
Operating System, and Linux Signaling Server applications.
Unified Communications Management (UCM) is a new name for the
previous Enterprise Common Manager. UCM includes new configuration
features for Centralized Deployment Manager, and Element Manager (EM).
Other
See the following sections for information about changes that are not
feature-related:

Page 8 of 196 New in this release
NN43021-465 03.03 June 2009
Revision history
June 2009
Standard 03.03. This document is upissued to update the CP PM BIOS
upgrade procedure.
May 2009
Standard 03.02. This document is upissued to include task flow graphics for
Nortel Communication Server 1000 Release 6.0.
May 2009
Standard 03.01. This document is issued to support Nortel Communication
Server 1000 Release 6.0.
November 2007
Standard 02.01. This document is issued to support Nortel Communication
Server 1000 Release 5.5.
July 2007
Standard 01.03. This document is upissued with corrections for invoking the
install menu during CP PIV and CP P4 upgrades.
June 2007
Standard 01.02. This document is upissued with corrections to requirements
for CNI to 3PE cables.
May 2007
Standard 01.01. This document is upissued for Communication Server 1000
Release 5.0. This document contains information previously contained in the
following legacy document, now retired: Communication Server 1000M and
Meridian 1 Large System Upgrades (553-3021-258).
May 2006
Standard 5.00. This document is upissued with corrections for installing clock
controllers and keycode database procedure for CP IV.
January 2006
Standard 4.00. This document is upissued with corrections to various upgrade
procedures.

New in this release Page 9 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
August 2005
Standard 3.00. This document is upissued to support CP PIV and
Communication Server 1000 Release 4.5.
September 2004
Standard 2.00. This document is upissued for Communication Server 1000
Release 4.0.
October 2003
Standard 1.00. This document is a new NTP for Succession 3.0. It was created
to support a restructuring of the Documentation Library. This document
contains information previously contained in the following legacy document,
now retired: Upgraded Systems Installation: Upgrade to Options 51C, 61C,
81C (553-3001-258).

Page 10 of 196 New in this release
NN43021-465 03.03 June 2009

Page 11 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
12
Finding the latest updates
on the Nortel web site
The content of this documentation was current at the time the product
was released. To check for updates to the latest documentation and
software for CS 1000 Release 6.0, click one of the links below.
Latest Software Go directly to the Nortel page for
CS 1000 Release 6.0 software.
Latest Documentation Go directly to the Nortel page for
CS 1000 Release 6.0
documentation.

Page 12 of 196 Finding the latest updates on the Nortel web site
NN43021-465 03.03 June 2009

Page 13 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
14
How to get help
This chapter explains how to get help for Nortel products and services.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
• download software, documentation, and product bulletins
• search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
• sign up for automatic notification of new software and documentation for
Nortel equipment
• open and manage technical support cases
Getting help over the telephone from a Nortel Solutions
Center
If you don’t find the information you require on the Nortel Technical Support
Web site, and have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).

Page 14 of 196 How to get help
NN43021-465 03.03 June 2009
Outside North America, go to the following Web site to obtain the phone
number for your region:
www.nortel.com/callus
Getting help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.

Page 15 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
22
System information
This document is a global document. Contact your system supplier or your
Nortel representative to verify that the hardware and software described is
supported in your area.
Subject
Use this document to perform upgrades on Meridian 1 Large Systems. This
document also contains information about database transfers, Call Processor
card upgrades, and network group upgrades.
This document also contains information about converting Release 3.0 or
later software to CS 1000 Release 6.0 on Meridian 1 Options 51C, 61C, 81C,
CS 1000M SG and CS 1000M MG systems. For software conversion
procedures prior to Release 3.0, see the Software conversion procedures
(553-2001-320) NTP for software Release 24.
Note on legacy products and releases
This NTP contains information about systems, components, and features that
are compatible with Nortel Communication Server 1000 Release 6.0
software. For more information about legacy products and releases, click the
Technical Documentation link under Support on the Nortel home page:
www.nortel.com/
IMPORTANT!
Database conversion for Meridian 1 Options 21E, 51, 61,
71, STE, NT, and XT must be completed by Nortel’s
Software Conversion Lab. Consult the current Nortel
price book for cost and contact information.

Page 16 of 196 System information
NN43021-465 03.03 June 2009
Applicable systems
This document applies to the following systems:
• Communication Server 1000M Single Group (CS 1000M SG)
• Communication Server 1000M Multi Group (CS 1000M MG)
• Meridian 1 PBX 61C
• Meridian 1 PBX 81C
Note: When upgrading software, memory upgrades may be required on
the Signaling Server, the Call Server, or both.
System migration
When particular Meridian 1 systems are upgraded to run CS 1000
Release 6.0 software and configured to include a Signaling Server, they
become CS 1000M systems. Table 1 lists each Meridian 1 system that
supports an upgrade path to a CS 1000M system.
Table 1
Meridian 1 systems to CS 1000M systems
This Meridian 1 system... Maps to this CS 1000M system
Meridian 1 PBX 61C CS 1000M Single Group
Meridian 1 PBX 81C CS 1000M Multi Group

System information Page 17 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
Signaling Server configuration
Meridian 1 Large Systems can be configured to run one or more Signaling
Servers. The following Signaling Servers are supported in a Large System
configuration for CS 1000 Release 6.0:
• CP PM Signaling Server
• Commercial off-the-shelf (COTS) Signaling Server
For more information, see “Installing a CP PM or COTS server” on page 137.
Upgrade paths
This document contains information about the following Large System
upgrades:
• Meridian 1 Options 61C, 81C, CS 1000M SG,
and CS 1000M MG
• upgrades to FNF
• software upgrades
• network additions
The upgrades documented in this NTP are structured as source platform to
target platform upgrades.
Intended audience
This document is intended for individuals responsible for upgrading
Large Systems.
This document is intended for individuals responsible for software
conversion and memory upgrades.

Page 18 of 196 System information
NN43021-465 03.03 June 2009
Conventions
Terminology
The following systems are referred to generically as “Large System”:
• Communication Server 1000M Half Group (CS 1000M HG)
• Communication Server 1000M Single Group (CS 1000M SG)
• Communication Server 1000M Multi Group (CS 1000M MG)
• Meridian 1 PBX 51C
• Meridian 1 PBX 61C
• Meridian 1 PBX 81C
NTP feedback
Nortel strives to provide accurate documentation for our customers.
However, if you feel there are errors or omissions in this document, your
feedback is welcome.
Send comments via email to [email protected] or open a problem report
via the normal procedures.
Please provide as much information as possible including the NTP number,
standard version and date of the document, as well as the page, problem
description, and any supporting documentation and capture files.

System information Page 19 of 196
Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF
Related information
Note: Converting software on single CPU systems disrupts call
processing and allows service only to those telephones connected to
Power Failure Transfer Units (PFTU).
Perform pre-conversion and postconversion procedures for every system
conversion.
Throughout this document the term media refers to tape, disk, CD-ROM or
Compact Flash (CF), whichever applies to the system.
The term source refers to the hardware and software that is currently running.
The term target refers to the new hardware and software to which the system
is converting.
CAUTION — Data Loss
Only personnel who are familiar with the system and with
conversion procedures should perform the conversion.
Read the applicable procedures carefully before
beginning any the conversion.
CAUTION WITH ESDS DEVICES
To avoid damaging equipment from electrostatic
discharge, wear a properly connected antistatic wrist
strap when working on system equipment.
CAUTION — Data Loss
Read “General software conversion information” in
CS 1000M and Meridian 1 Large System Upgrades
Overview (NN43021-458) before performing any
operations.
It contains information vital to the conversion process.

Page 20 of 196 System information
NN43021-465 03.03 June 2009
NTPs
The following NTPs are referenced in this document:
•Product Compatibility (NN43001-256)
•Converging the Data Network with VoIP (NN43001-260)
•Circuit Card: Description and Installation (NN43001-311)
•Linux Platform Base and Applications Installation and Commissioning
(NN43001-315)
•IP Peer Networking: Installation and Commissioning (NN43001-313)
•Features and Services (NN43001-106)
•Software Input/Output: Administration (NN43001-611)
•Element Manager: System Administration (NN43001-632)
•IP Trunk: Description, Installation, and Operation (NN43001-563)
•Signaling Server IP Line Applications Fundamentals (NN43001-125)
•ISDN Basic Rate Interface: Features (NN43001-580)
•Software Input/Output: Maintenance (NN43001-711)
•Communication Server 1000M and Meridian 1: Large System Planning
and Engineering (NN43021-220)
•Communication Server 1000M and Meridian 1: Large System
Installation and Commissioning (NN43021-310)
•Communication Server 1000M and Meridian 1: Large System
Maintenance (NN43021-700)
•Communication Server 1000M and Meridian 1 Large System Upgrade
NTPs (NN43021-458 – NN43021-475)
Online
To access Nortel documentation online, click the Technical Documentation
link under Support on the Nortel home page:
www.nortel.com