Nortel CallPilot Operating and maintenance instructions

555-7101-217
CallPilot
Installation and Configuration
Part 2: 1001rp Server Hardware Installation
Product release 2.02 Standard 1.0 May 2003
555-7101-217

P0605618

CallPilot
Installation and Configuration
Part 2: 1001rp Server Hardware Installation
Publication number: 555-7101-217
Product release: 2.02
Document release: Standard 1.0
Date: May 2003
Copyright © 2003 Nortel Networks, All Rights Reserved
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make
changes in design or components as progress in engineering and manufacturing may
warrant.
The process of transmitting data and call messaging between the CallPilot server and the
Meridian 1 switch or Succession CSE 1000 system is proprietary to Nortel Networks. Any
other use of the data and the transmission process is a violation of the user license unless
specifically authorized in writing by Nortel Networks prior to such use. Violations of the
license by alternative usage of any portion of this process or the related hardware
constitutes grounds for an immediate termination of the license and Nortel Networks
reserves the right to seek all allowable remedies for such breach.
This page and the following page are considered the title page, and containNortel Networks
and third-party trademarks.

*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR,
CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman,
IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100,
Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.
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VOICEBRIDGE is a trademark of Voice Technologies Group Inc.

Part 2: 1001rp Server Hardware Installation v
Publication history
May 2003 Release 2.02, Standard 1.0 of CallPilot Installation
and Configuration, Part 2: 1001rp Server
Hardware Installation is issued for general release.
Information on single-point grounding has been
added to Chapter 4, “Installing the server and
connecting the peripheral devices”.
October 2002 Standard 1.0 of CallPilot Installation and
Configuration, Part 2: 1001rp Server Hardware
Installation is issued for general release.

vi CallPilot
Publication history Standard 1.0

Part 2: 1001rp Server Hardware Installation vii
Contents
11001rp server description 9
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
IRQ mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Supported peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2Preparing for installation 25
Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Unpacking the 1001rp server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the front bezel and server cover . . . . . . . . . . . . . . . . . . . . . . . . 31
Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3Power supply installation 37
Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Section A: Installing the power supply modules (AC or DC) 39
Installing the second power supply module (AC or DC) . . . . . . . . . . . . . . 40
Section B: Setting up DC power source for a 1001rp DC
server 43
DC wire gauge tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
DC rack cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
About the Power Distribution Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Bringing power and ground into the PDU . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contents Standard 1.0
viii CallPilot
4Installing the server and connecting the peripheral
devices 53
Installing the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preparing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connecting peripherals to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Connecting the server to the ELAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Connecting the server to the CLAN (optional). . . . . . . . . . . . . . . . . . . . . . 64
Installing the Nortel Networks software feature key adapter. . . . . . . . . . . 66
Connecting the server to power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Index 75

Part 2: 1001rp Server Hardware Installation 9
Chapter 1
1001rp server description
In this chapter
Server features 10
Slot assignments 14
IRQ mapping table 17
Network connectivity 19
Supported peripheral devices 24

1001rp server description Standard 1.0
10 CallPilot
Server features
Introduction
This section provides a general overview of the 1001rp server.
Server dimensions and weight
Height 32 cm (12.5 in.)
Width 48.3 cm (19 in.)
Depth (distance from front to back)
 without front bezel
 with front bezel
49.5 cm (19.5 in.)
53.3 cm (21 in.)
Weight of fully loaded system 45.5 kg (100 lbs)

May 2003 1001rp server description
Part 2: 1001rp Server Hardware Installation 11
Front panel features (front view without the front bezel)
The front view of the 1001rp server chassis shows redundant dual fans to the
left and the right of the status panel. The left drive bay holds six SCSI hard
drives with hot-pluggable carriers. The media drive bay, located to the right,
houses the CD-ROM, tape drive, and floppy disk drive.
Alarm board
The alarm board is located under the baseboard. It connects to the status
display panel on the front.
G100697
Status panel
CD-ROM
drive Floppy disk drive
5-pin
keyboard
connector
(Not used) Tape
drive
Reset
button
Hot-swap
hard disk
drives
Hot-swap fan modules

1001rp server description Standard 1.0
12 CallPilot
Rear panel diagram
Note: The following diagram shows the slot locations in the rear panel:
The above diagram shows the power switch and power input for an AC
server. The rest of the diagram is the same for AC or DC servers.
G101720
Power
switch
Power
input
Slot 20
COM2COM1
CLAN
card ELAN card
Video
card
SBC
card
(slot 8)
Slot 1
Parallel
port (LPT1)
PS/2
Key-
board
PS/2
Mouse

May 2003 1001rp server description
Part 2: 1001rp Server Hardware Installation 13
Overhead view of empty server showing PCI and ISA
connectors
The following diagram shows the location of the PCI, SBC, and ISA
connectors inside the server. The view in the diagram is from the rear of the
server. For slot assignments, see “Slot assignments”on page 14. You must
be able to identify slot locations for later steps in the CallPilot installation.
G101740
PCI
connectors SBC connector ISA connectors

1001rp server description Standard 1.0
14 CallPilot
Slot assignments
Introduction
The slot assignment tables show the following:
 the physical location of boards inside the server, relative to other boards
 the order in which boards are installed (for example, board #1, 2, 3, and
so on)
 how the boards are represented in some CallPilot Manager applications
(such as the Maintenance Administration page)
 the maximum capacity for each switch connectivity
Note: Your server may vary depending on what was ordered from Nortel
Networks. Therefore, your server may not have all of the slots populated.
Slot definition and slot numbering
In these tables, the term “slot”refers to the available slot openings in the
chassis, not the PCI or ISA connectors inside the server.
Look at the server from the rear (see “Rear panel diagram”on page 12). The
slots are numbered from right to left, 1 to 20. Now, look at the server from
the front. The slots are numbered from left to right.
1001rp slot assignments
Slot
number
CallPilot-
assigned board
labelaMeridian 1 Succession CSE 1000
Slot 1 BRD01 Not used Not used
Slot 2 BRD02 Not used Not used

May 2003 1001rp server description
Part 2: 1001rp Server Hardware Installation 15
Slot 3 BRD03 Not used Not used
Slot 4 BRD04 Not used Not used
Slot 5 BRD05 Not used Not used
Slot 6 BRD06 Not used Not used
Slot 7 BRD07 Not used Not used
Slot 8 BRD08 Single Board Computer Single Board Computer
Slot 9 BRD09 Reserved for COM1 and
COM2 I/O bracket Reserved for COM1 and COM2 I/O bracket
Slot 10 BRD10 ELAN Network card ELAN Network card
Slot 11 BRD11 CLAN Network card CLAN Network card
Slot 12bBRD12 MPB16-4 board #1 MPB16-4 board #1
Slot 13 BRD13 MPB16-4 board #2
(optional) MPB16-4 board #2 (optional)
Slot 14 BRD14 Not used Not used
Slot 15 BRD15 Not used Not used
Slot 16 BRD16 Not used Not used
Slot 17 BRD17 Not used Not used
Slot 18 BRD18 Not used Not used
Slot 19 BRD19 VGA card (monitor
connection) VGA card (monitor connection)
Slot
number
CallPilot-
assigned board
labelaMeridian 1 Succession CSE 1000

1001rp server description Standard 1.0
16 CallPilot
Slot 20 BRD20 PCI RAID controller PCI RAID controller
a. On some CallPilot Manager applications, the CallPilot-assigned board label
appears. This label corresponds to the slot number. For example, BRD12 refers to
the board in slot 12.
b. For Meridian 1 and Succession CSE 1000, the first MPB16-4 board must be
installed in slot 12.
Slot
number
CallPilot-
assigned board
labelaMeridian 1 Succession CSE 1000

May 2003 1001rp server description
Part 2: 1001rp Server Hardware Installation 17
IRQ mapping table
Introduction
The following table displays the assignments for each Interrupt Request
Line (IRQ) with the associated slot or device. You do not need this
information for installation, but you may need it for troubleshooting.
Note: IRQs 9, 10, 11, and 15 are assigned to system PCI slots rather than to
specific devices.
IRQ Slot or device
0Timer
1 Keyboard
2System/Unused
3 Serial port 2 (COM2)
4 Serial port 1 (COM1)
5Available
6 Floppy controller
7 Parallel port (LPT1)
8RealTimeClock
9 Assigned to slots 9, 15, and 20
10 Assigned to slots 10, 13, and 19
11 Assigned to slots 11, 14, and 17
12 PS/2 mouse

1001rp server description Standard 1.0
18 CallPilot
13 Math coprocessor
14 Primary EIDE controller
15 Assigned to slots 12, 16, and 18
IRQ Slot or device

May 2003 1001rp server description
Part 2: 1001rp Server Hardware Installation 19
Network connectivity
Introduction
This section describes how the 1001rp server can be integrated into your
network. The integration depends on the type of switch you are using.
Note: The diagrams show a tower server. However, the same configuration
applies to the 1001rp server.
ATTENTION To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.

1001rp server description Standard 1.0
20 CallPilot
Sample network setup: Meridian 1
The following diagram shows a CallPilot server sample network setup with
a Meridian 1 switch. The Meridian 1 switch can be one of the following:
 Option 11C or Option 11C Mini
 Option 51C
 Option 61C
 Options 81 and 81C
G101626
Customer LAN (optional)
Embedded LAN
Web-enabled
administrative
PC
Web-enabled
administrative
PC
Desktop
client PC
Desktop
client PC
Meridian1switch
Laptop
MGate
card
Modem
MPB16-4
board
CallPilot server
Router or
Ethernet
switch
(optional)