Nortel MAS User manual

Nortel Media Application Server
Media Application Server
Planning and Engineering
NN42020-201
.

Document status: Standard
Document version: 01.04
Document date: 27 July 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
IBM, Lotus, Lotus Notes, BladeCenter, and BladeCenter T are trademarks of IBM Corporation.
Microsoft, Microsoft Office, Outlook, and Windows are trademarks of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Sourced in Canada.

3
Revision history
July 2007
Standard 01.04. This document is up-issued to support the IBM x3550
hardware platform for Media Application Server.
May 2007
Standard 01.02. This document is up-issued to support multiapplication
MAS deployment.
January 2007
Standard 01.01. This document is issued to support Multimedia
Communication Server 5100 Release 4.0. This document contains
information previously contained in the legacy document, now retired: MAS
Network Deployment and Engineering Guide (NN10377-191).
December 2006
Standard 7.0. This document is updated for MCS 5100 Release 3.5. It
addresses CR Q01509188.
June 2006
Standard 6.0. This document is up-issued for MCS 5100 Release 3.5. It
addresses CR Q01348948.
May 2006
Standard 5.0. This document is up-issued for MCS 5100 Release 3.5. It
addresses CR Q01348948 and the MAS RoHS project.
January 2006
Standard 4.0. This document is up-issued for MCS 5100 Release 3.5.
Some referenced document numbers changed.
November 2005
Standard 3.0. This document is up-issued for MCS 5100 Release 3.5.
November 2005
Standard 2.0. This document is up-issued for MCS 5100 Release 3.5.
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

4Revision history
October 2005
Standard 1.0. This document is up-issued for MCS 5100 Release 3.5.
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

5
Contents
New in this release 11
Features 11
BCT for MAS 11
BCP/MAS co-residency 11
IBM x3550 12
MAS Radvision support 12
MAS Web Collaboration multilingual support 12
Meet Me enhancements 12
Other changes 13
How to get help 15
Finding the latest updates on the Nortel Web site 15
Getting help from the Nortel Web site 15
Getting help over the phone from a Nortel Solutions Center 15
Getting help from a specialist by using an Express Routing Code 16
Getting help through a Nortel distributor or reseller 16
About this document 17
Audience for this document 17
Organization of this document 17
Indication of hypertext links 18
Related documentation 18
Introduction 19
Media Application Server overview 19
Media Application Server services 19
Ad Hoc Audio Conferencing service 20
Announcements service 20
Treatment announcements 20
Branding announcements 23
IM Chat service 24
Meet Me Audio Conferencing service 26
Meet Me Audio Conferencing IM Chat feature 27
Meet Me Audio Conferencing Premium feature 28
DivX Multipoint Video Conferencing 28
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

6Contents
Video conferencing features 29
Meet Me Web Collaboration 30
Music on Hold service 31
Media Application Server in the MCS 5100 solution 31
MCS Ringback and Treatment Service 32
Ringback and treatment service functionality overview 32
Triggering of ringback 33
SIP protocol considerations 34
Population of the SIP messaging for ringback service 35
Error or unusual scenario behavior 37
Media Application Server configuration 37
Configuring ringback service 37
Configuring announcement files on the MAS 37
Accounting 38
SDP record to hold CS 1000 if hold is required for media changes 38
Connect Egress record to establish session with MAS 39
Disconnect record to disconnect MAS leg 40
SDP record to change CS 1000 media with MAS media 40
Restrictions and limitations 41
Media Application Server platform 43
Hardware platform options 44
IBM xSeries 3550 platform 46
IBM xSeries 336 platform 48
IBM xSeries 335 platform 49
Changing the MAS platform 50
IBM eServer BladeCenter chassis 50
BCP/MAS Co-residency 66
Multiapplication MAS 67
Network Connectivity 68
Power 70
Dimensions 73
Software 75
System scalability and expansion 76
Music on Hold and Announcements system scalability 76
IM Chat service system scalability and expansion 81
Meet Me Audio Conferencing system scalability and expansion 82
Ad Hoc system scalability and expansion 85
OAMP 89
Accounting records for Meet Me Audio Conferencing and Ad Hoc Audio
Conferencing 91
OAMP considerations for the Announcements service 93
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

Contents 7
Network considerations 95
IP requirements 96
IP requirements for the IBM xSeries 336 and xSeries 335 96
IP requirements for the IBM eServer BladeCenter or BladeCenter T 96
SNMP and the Media Application Server 97
Service-specific network considerations 98
Ad Hoc Audio Conferencing network considerations 99
Meet Me Audio Conferencing network considerations 99
IM Chat network considerations 99
Media Application Server reliable network configuration 99
IBM xSeries 335 and 336 reliable network configuration 100
IBM eServer BladeCenter and BladeCenter T reliable network configuration 101
Multilink trunking 104
SIP network considerations 104
Provisioning and routing guidelines for Media Application Server services 105
Inheritance 107
Provisioning guidelines 108
Routing scenarios 109
Content store activation 109
Data backup and restore for the Media Application Server 110
Capacities 111
Capacity data for Ad Hoc Audio Conferencing, Meet Me Audio Conferencing, and
Meet Me Premium Audio Conferencing 111
Capacity data for Ad Hoc Audio Conferencing running on the IBM xSeries 335
and IBM xSeries 336 112
Capacity data for Ad Hoc Audio Conferencing running on the IBM HS20 blade
server 112
Capacity data for Meet Me Audio Conferencing running on the IBM HS20 blade
server 112
Capacity data related to IM Chat and Announcements 113
License keys 113
Impact of license keys on the Ad Hoc and Meet Me Audio Conferencing
services 113
License keys impact on Music on Hold and Announcements services 114
Quality of service 117
DiffServ marking 117
Fault tolerance and reliability 119
Security 121
Microsoft IP filter and Microsoft ports 121
Media Application Server ports 122
Media Application Server security 123
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

8Contents
Ad Hoc Audio Conferencing security 123
Meet Me Audio Conferencing security 125
Security issues specific to the IM Chat service 126
SNMP security properties 128
Microsoft hotfixes contained in the Media Application Server image 130
Call Flow 131
Call flow scenarios 131
Click-to-call with far end ringback 131
Click-to-call with no far end ringback 132
Click-to-call transfer target with CODECCHANGE value set to False 133
Click-to-call transfer target with CODECCHANGE value set to TRUE 134
Click-to-call failure - treatment applied 135
Tables
Table 1 Treatment (cause) group reasons 21
Table 2 Branding for calls between users within subdomains of a domain 24
Table 3 Default IM Chat parameters 25
Table 4 Error or unusual ringback or treatment service behaviors 37
Table 5 MCS 5100 platform options for the Media Application Server 45
Table 6 IBM xSeries 3550 components 47
Table 7 IBM xSeries 336 components 49
Table 8 IBM xSeries 335 components 50
Table 9 Standard IBM eServer BladeCenter configuration for the Media
Application Server 51
Table 10 Standard IBM eServer BladeCenter T configuration for the Media
Application Server 55
Table 11 IBM HS20 blade server 57
Table 12 An explanation of the IBM HS20 blade server indicators and
controls 59
Table 13 Meet Me Audio Conferencing requirements 62
Table 14 Music on Hold and Announcements services requirements 65
Table 15 Port limits for multiapplication MAS deployments 67
Table 16 IBM xSeries 3550 power requirements 70
Table 17 IBM xSeries 336 power requirements 71
Table 18 IBM xSeries 335 power requirements 71
Table 19 IBM eServer BladeCenter power, heat, cooling, and sound
specifications 72
Table 20 IBM eServer BladeCenter T power, heat, cooling, and sound
specifications 72
Table 21 IBM BladeCenter T power domains and associated modules 73
Table 22 IBM xSeries 3550 dimensions and weight 73
Table 23 IBM xSeries 336 dimensions and weight 74
Table 24 IBM xSeries 335 dimensions and weight 74
Table 25 IBM eServer BladeCenter dimensions and weight 74
Table 26 IBM eServer BladeCenter T dimensions and weight 75
Table 27 UDP port ranges 95
Table 28 IP Requirements summary for the IBM eServer BladeCenter or
BladeCenter T 97
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

Contents 9
Table 29 MPUs by Ptime and CODEC 111
Table 30 License key exhaustion thresholds 114
Table 31 QoS and time values 117
Table 32 Microsoft open ports in TCP/IP Filter 121
Table 33 Media Application Server IP ports 122
Table 34 Microsoft hotfixes beyond Service Pack 4 130
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.

10 Contents
Nortel Media Application Server
Media Application Server Planning and Engineering
NN42020-201 01.04 Standard
4.0 27 July 2007
Copyright © 2007, Nortel Networks
.