1
Contents
1. Product Description ....................2
1.1 Console Features .......................2
Voice Prompts ........................2
Power Supply.........................2
Programming.........................2
2. Operation Summary ....................3
2.1 Transmitter Functions ...................3
Emergency...........................3
Fire ................................3
Carbon Monoxide (CO) ..................3
Activity..............................3
2.2 Console Alarm Priorities .................3
Alarm Priorities by Type .................3
2.3 Console Options........................4
Cellular Interface Module ................4
Alternate Console Labels ................4
HOME Button Cover ....................4
3. Console Connections ...................5
3.1 Telephone Connections ..................5
3.2 Option Module Installation ...............5
3.3 Power Supply Installation ................5
3.4 Local Programming Connection ...........5
4. Console Modes & Features .............6
4.1 Provider Modes ........................6
Power Off Mode .......................6
Programming Mode ....................6
Not-Ready Mode ......................6
Test/Learn Mode ......................6
4.2 Provider Features ......................6
Event Log............................6
Upgradable Firmware...................6
Volume Controls.......................6
Auto Supervision ......................6
Variable Supervision Time ...............6
Transmitter Low Battery Double-Check .....6
Received Signal Strength (RSS) Test........6
Remote Transmitter Enrolling .............6
Selectable Emergency Siren..............6
Selectable Trouble Annunciation...........6
Selectable AC Power & Phone Line Fail
Annunciation .........................6
4.3 User Modes ...........................7
Home Mode ..........................7
Away Mode ..........................7
Night Mode ..........................7
Emergency Reporting in any User Mode.....7
4.4 User Features..........................7
Activity Timer .........................7
Smoke & CO Detection..................7
Test Reminder Message.................7
Speakerphone Mode ...................7
Remote User Two-way Audio .............7
Console Status Alert....................7
5. Using the Provider Modes ..............8
5.1 Power Off Mode ........................8
5.2 Not-Ready Mode .......................8
5.3 Programming Mode.....................8
5.4 Test/Learn Mode .......................8
6. Programming with RA4200 .............9
6.1 Software Description....................9
6.2 System Requirements ...................9
6.3 RA4200 FAQ ...........................9
7. Programming Outline..................10
7.1 Setup RA4200 Software. . . . . . . . . . . . . . . . .10
7.2 Customize an Account Template..........10
7.3 Program the Console...................10
8. RA4200 Software Installation..........10
8.1 To Install the Remote Access Program: ....10
8.2 To Remove the Remote Access Program:...10
9. Testing the Modem ....................11
9.1 To Test the Modem in Windows ..........11
10. RA4200 Software Overview ............12
10.1 Starting the Program...................12
To Run the Program: ..................12
10.2 The Account Template Tabs .............12
10.3 The Menu Bar.........................13
Drop-down Menu Items and Icons ........13
11. Creating a Custom Account Template..14
11.1 Select the PERS Console Type............14
11.2 Account Template Management ..........14
11.3 Customer Tab .........................14
Customer ID.........................14
Customer Name......................14
Customer Address 1 & 2 ...............14
Telephone Numbers ...................14
Notes..............................14
11.4 Console Tab ..........................15
User Password.......................15
Provider Password ....................15
Mode After Disconnect.................15
Transmission Supervision Interval ........15
Emergency Siren .....................15
Voice Prompts .......................15
Annunciate Trouble Indication. . . . . . . . . . . .16
Annunciate Status with Home Button ......16
Annunciate Phone-Line/AC/Cell Module
Status .............................16
Clock Annunciation Format..............16
Data version.........................16
Console Conguration Misc..............16
CPU Identier........................16
Language Selection ...................16
Console Time Settings .................16
Activity Windows .....................16
11.5 Sensors Tab ..........................17
Low Battery Report Options .............17
Sensor Zones........................18
Sensor Status Indicators ...............18
11.6 Communicator Tab ....................19
Communicator Fallback ................19
Public Switched Telephone Network (PSTN)
Reporting...........................20
Cellular Voice & Internet Protocol (IP)
Reporting...........................21
Cellular Setup for IP Reporting ...........22
11.7 Reporting Options Tab ..................23
Report AC Fail .......................23
Report Fall Detection ..................24
Report Supervisory Events ..............24
Mode Switch Reporting ................24
Answer Phone .......................24
Automatic Status Reports...............24
Extended Event Log ...................25
Speaker Phone Timer..................25
Dialing Delay ........................25
Two-way Audio Mode..................25
Two-way Audio for Activity or Test Reminder 25
4 x 2 Alarm Codes ....................25
11.8 Reminder Messages Tab ................26
Automatic Test Reminder Messages.......26
Setting Test Reminder Messages .........26
Test Reminder Operation ...............26
12. Console Communication...............27
12.1 Send/Receive Window..................27
Account ............................27
Modem Connection ...................27
COM Port Connection..................27
12.2 Connecting to a Console ................27
Telephone Modem Remote Connection.....27
COM Port USB Local Connection. . . . . . . . . .27
12.3 Sending and Receiving Console Data ......28
Console Time and Date ................28
First Time Programming for New Consoles..28
Existing Console Programming...........28
12.4 Limited Remote Telephone Programming ..29
Connecting with the Console ............29
Option 1 - Reporting Format.............29
Option 2 - Primary Telephone Number .....29
Option 3 - Account Number .............29
13. Sensor Learn / Test Mode..............30
13.1 Learning a Single Sensor ...............30
13.2 Learning Multiple Sensors ..............30
13.3 Erasing All Sensors ....................31
13.4 Testing Sensors .......................32
14. Event Log..............................32
14.1 Retrieving the Event Log ................33
14.2 Printing the Event Log ..................33
14.3 Clearing the Event Log .................33
15. Printing or Exporting a Template ......33
16. Updating Console Firmware ...........34
16.1 System Firmware Update Instructions .....34
16.2 Support Firmware Update Instructions ....34
17. Appendix A - Reporting Codes.........36
18. Appendix B - Mode Table ..............37
19. Appendix C - Communications Status
Window Table .........................38
20. Specications .........................39
21. Regulatory Information ................40
22. Limited Warranty ......................40
23. Index ..................................41
