OAKWORKS Spa PORTAL PRO User manual

360º
Access
350 lb.
weight
rating
www.oakworks.com · 717.235.6807
PORTAL PRO®and OAKWORKS®
Massage Chair
USER MANUAL

© Copyright 2021
OAKWORKS®, Inc.
Printed in U.S.A.
All rights are reserved. No part
of this document may be
photocopied, reproduced or
translated to another language
without prior written consent
of OAKWORKS®, Inc.
OAKWORKS®is a registered
trademark of OAKWORKS®, Inc.
Notice
The information contained within
this document is subject to change
without notice and should not
be construed as a commitment by
OAKWORKS®, Inc.
OAKWORKS®, Inc. encourages
requests for technical specifica-
tions and the like documentation to
ensure accuracy. The appropriate
documentation is available upon
request.
OAKWORKS®, Inc. shall not be
liable for incidental or consequen-
tial damages in connection with or
arising out of the furnishing, per-
formance, or use of this document
and the program material which it
describes.

Product Use Description ............................................................................................. 1
Symbol Identification .................................................................................................. 1
Important Safety Instructions ....................................................................................... 1
Product Description & Photo........................................................................................ 2
Directions for Use
Setting Up Your Chair ......................................................................................... 3
Chair Height, Seat Angle & Height Adjustment.................................................... 3
Arm Rest Adjustment .......................................................................................... 3
Helping Your Client Onto the Chair ..................................................................... 4
Face Rest Adjustments for Optimal Client Comfort.............................................. 4
Tips for Perfect Positioning ................................................................................. 4
Folding and Carrying Your Chair ......................................................................... 5
Transporting Your Chair ...................................................................................... 5
Cleaning & Disinfection
Recommended Cleaners/Disinfectants ............................................................... 6
Cleaning Process ............................................................................................... 6
Inspections ................................................................................................................. 7
Warranty Information .................................................................................................. 7
Model Number & Serial Number ................................................................................. 8
Contact Information .................................................................................... back cover
TABLE OF CONTENTS

PRODUCT USE DESCRIPTION / IMPORTANT SAFETY INSTRUCTIONS
1
CAUTION
READ AND SAVE THESE INSTRUCTIONS
• Weight Limit: (client and accessories) 350 lbs (159 kg) Do not exceed.
• The Chair is designed to be a stand-alone device. This chair must not be modified or
incorporated into any other equipment.
• As with any folding mechanism, there are potential pinch points around the chair.
Be careful not to trap fingers when folding.
• Do not stand on this chair
• Use this chair on level ground only.
• Use this furnishing only for its intended use as described in these instructions.
Do not use attachments not recommended by the manufacturer.
PRODUCT USE DESCRIPTION
The Oakworks Massage Chair is a multipurpose, portable chair use primarily for massage
treatment. It is intended to be used by a massage therapist in a professional environment.
No special training is required to use this chair. The massage therapist should read and
understand this entire manual before use with a client. There are no known contraindications
to the use of this equipment.
IMPORTANT SAFETY INSTRUCTIONS
SYMBOL IDENTIFICATION
This symbol, when used in this manual and on product labels, represents a caution
warning. Be sure to read and comply with all precautions and warnings.

PRODUCT DESCRIPTION
ARM REST
CAM
LOCKS
CABLE
FRONT
FEET
“Z” CLIP
SEAT
SEAT
SUPPORT
SEAT
TUBE
CHEST
PAD
WHEELS
FACE
REST
ACCESSORIES
Sternum Pad
Carry Strap
Portal Light Carry Case
Various Face Rest Crescents
2

DIRECTIONS FOR USE
CHAIR HEIGHT, SEAT ANGLE & HEIGHT ADJUSTMENT
CAUTION These adjustments can only be made when no one is on the chair.
The Cable System changes the height of the chair.
To change the cable setting:
1. Lift the seat to relax tension on the cable and remove the “Z” clip from the
seat hole.
2. Insert the “Z” clip into the correct hole and pull back on the seat tube until
the cable is taut. The “Z” clip should lay flat against the seat tube.
Raising and lowering the seat height also changes the seat angle.
A good basic seat position is when the seat is angled downward toward the
front feet, with the back of the seat higher than the front. Lumbar strain can be
reduced by raising the seat height one to two holes.
To change the seat height:
1. Push in the button on the seat tube while raising or lowering the seat.
2. Release the button when the proper height is achieved.
CAUTION Be sure the push button is fully engaged and the seat
tube is not resting on “Z” clip before sitting on the chair.
ARM REST ADJUSTMENT
CAUTION The arm rest is designed for the weight of your clients forearms. Do not allow
your clients to push against the arm rest to lift themselves out of the chair.
To change the arm rest position:
1. Pull the buckle tab to lengthen the strap. Release the cam
lock. Lift or lower the arm rest until your client’s forearms rest
comfortably on the pad and their shoulders are comfortably
rounded.
2. Lock the cam lock and tighten the strap by pulling on it.
SETTING UP YOUR CHAIR
1. Lean your chair forward and lift the back
of the seat until fully open.
2. Remove the plastic covering from the
wheels and feet.
CAUTION Make sure the cable is fully extended
before sitting on the chair.
3

DIRECTIONS FOR USE
HELPING YOUR CLIENT ONTO THE CHAIR
• Have your client stand on the right side of the chair and grasp the chair frame just above the chest pad
for support.
• Have the client straddle the seat and place left knee on the left knee pad (farthest away from their body).
• Your client can then gradually begin to sit down. Once seated, the client can put their right knee on the right
knee pad.
• Then make the proper adjustments to the face and arm rests for proper client comfort and positioning.
Cam
Locks
Knobs
Oakworks QuickLock Face Rest has virtually unlimited positioning.
1. Show your client how to get on the chair.
2. Release the cam locks and knobs on the face rest. (Fig.1)
3. Ask your client to sit down and hold onto the face rest on the Hook and
Loop Fastener on the sides of the “U” tube. (Fig.2)
4. Tell your client to pull the face rest toward their forehead until it rests comfort-
ably on the pad.
5. Have your client lean forward, letting the chair support their weight until in a
relaxed position.
6. Lock the cam locks first and then tighten the knobs.
• Do not over tighten the knobs - too much force may cause stripping. (Fig.3)
• The face rest can be moved up and down after loosening the knobs and
angled after releasing the cam locks.
• The face rest platform cam locks are reversible
Fig. 1
Fig. 2
Fig. 3
• Adjust seat height higher for shorter clients who are having trouble getting
comfortably into the face rest.
• Reduce knee flexion by raising the seat and the chair height. Some clients
may find it more comfortable to put their feet flat on the floor.
• Short, heavy or large-breasted clients will be more comfortable with the
face rest moved toward them, over the chest pad.
• The Sternum Pad (Fig. 4) helps you maximize the effects of treatments.
Position the sternum pad vertically when doing shoulder work or for large-
breasted clients. Position the sternum pad horizontally with the ridge just
below the breasts for pregnant women.
• Use the sternum pad for supporting the cervical region. Replace the face-
rest pad with the sternum pad. Release the cam locks and knobs, and
move the sternum pad so that the ridge of the sternum pad supports the cervi-
cal spine. You may have to lower the seat or provide a foot stool for shorter
clients.
• To seat clients backwards in chair, turn the face pad around so that the
curve of the “U” supports your client’s neck and lower the seat so that it is
parallel to the floor. (Fig. 5)
STERNUM
PAD
Fig. 4
Fig. 5
FACE REST ADJUSTMENTS FOR OPTIMAL CLIENT COMFORT
TIPS FOR PERFECT POSITIONING
4

1. Release the arm-rest cam lock and the strap to fold the arm rest. Lock the cam.
2. Fold down the face rest and re-lock the cam locks and tighten the knobs (Fig 5).
3. Put the push button on the seat tube into the third hole from the bottom.
4. Lean the chair forward and push in the seat. The chair will fold (Fig.6). Push on the seat to lock it in the
folded position.
5. The massage chair has wheels, so you can pull it along smooth surfaces by holding onto the face rest.
Use the spacer bar on the face rest as a handle for pulling your chair. Stand behind the seat and grab
the spacer bar. Pull it toward you.
6. Your chair is designed to protect the pads by keeping them far off the floor as you pull it(Fig.7).The wheels
will roll on any surface.
To carry your chair,lift by holding onto one of the main tubes at the pivot bolt and resting the seat pad
against your hip. The optional shoulder strap will make carrying your chair easier. (Fig.8)
Fig. 12
Fig. 6 Fig. 7 Fig. 8
Fig. 9 Fig. 10
Fig. 5
Fig. 11
Close-up of
wheels
The carry case protects your chair in transport.
1. To put your chair in its case, follow directions above for folding your chair. Re-lock all of the cam locks.
2. With the zipper open all the way, drape the case over the top of your chair as it is standing. The zipper
should be on the side of the chair.(Fig. 9)
3. Zip the zipper closed as far as you can. (Fig. 10)
4. Put the chair on its side and bring the case up over the legs.
5. Zip the zipper closed leaving the wheels exposed for easy rolling (Fig.11) or tuck them neatly inside for
lightweight carrying. (Fig.12)
DIRECTIONS FOR USE
FOLDING AND CARRYING YOUR CHAIR
TRANSPORTING YOUR CHAIR
5

6
CLEANING & DISINFECTION
RECOMMENDED CLEANERS/DISINFECTANTS
Reference the Recommended Cleaners and Disinfectant list (MMINML0008-EN) that came with the
chair. This information can also be found at www.oakworksmed.com under product information.
All cleaners and disinfectants have the ability to degrade the upholstery to some extent. However, fol-
lowing the recommended cleaner and disinfectant list and cleaning process will provided the best care
for your chair and support a long product life.
OAKWORKS® recommends a prepackaged wipe for cleaners/disinfectants to ensure best distribution
of disinfectant for the required kill time, without leaving excess residue and/or overexposing compo-
nents therefore minimizing the potential for damage to materials. Please read and follow disinfectants
manufacturers’ directions for cleaning and disinfection.
OAKWORKS® does NOT recommend the use of cleaners/disinfectants containing Hydrogen Peroxide,
Acetic Acid, or Phenolics. These chemicals can cause damage to the appearance and/or material
integrity of various components. Also, while the recommended cleaners/disinfectants list includes
products containing Quaternary Ammonium compounds (“quats”), not all products containing quats
are approved for use. Some contain additional detergents and/or surfactants which can damage some
materials.
A note on Bleach: While a 10% sodium hypochlorite (household bleach) solution (EPA No.: 5813-100
or equivalent) can be an effective disinfectant and is dilute enough to be benign to most materials, it
alone is not an effective cleaner and a separate product must be used for the initial cleaning steps of
the procedure. Because of possible chemical incompatibilities between various cleaning products and
bleach, utmost care must be taken by the user to avoid potential exposure to harmful or toxic by-prod-
ucts of the combination. Also, because bleach leaves a potentially corrosive residue as it evaporates,
it must be rinsed with clean water after disinfection.
Use of non-approved cleaners or disinfectants may lead to damage to upholstery and other
materials found on the chair and will void the warranty.
CLEANING PROCESS
Follow the cleaners/disinfectant manufacturers’ directions for use. Please note that cleaning and disin-
fecting an OAKWORKS®chair is a two part process. First it must be cleaned of any visible soil, then it
can be disinfected. OAKWORKS® recommends that the chair be positioned in the flat position during
the cleaning process. Please follow this procedure for best results:
1. Using an approved cleaner or mild liquid soap and water, clean any visible soil off of the chair,
working from the top to the bottom of the chair. It is recommended that the upholstery be
cleaned at least once a week to prevent disinfectant build up.
2. Rinse with clean water and dry with a clean cloth or towel.
3. Using an approved disinfectant, thoroughly disinfectant all surfaces of the chair and any high-
contact areas such as handles, handsets, etc., making sure they remain wet for the disinfectant
manufacturer’s recommended contact time. Do not allow disinfectant to pool on the upholstery
after the recommended contact time.
4. Wipe off any excess liquid with a cloth or towel and clean water.
5. Dry all surfaces with a clean cloth or towel.
Avoid using writing instruments or other similar instruments around the upholstery as it can cause per-
manent staining. If this does occur, do not wipe with an alcohol based cleaner. Instead, blot the stain
with a clean cloth/ paper towel. Use a 10% bleach dilution to remove the stain. Follow this with a rinse
of clean water.

7
INSPECTIONS / WARRANTY
INSPECTIONS
RECOMMENDED REGULAR INSPECTIONS (monthly or local standard)
• Visually inspect components for obvious damage that could cause problems during operation.
RECOMMENDED PERIODIC INSPECTIONS (yearly or local standard)
• Visually inspect components for obvious damage that could cause problems during operation.
• Check that all fasteners are present and fastened securely.
• Clean unusual buildup of dirt on the chair and/or parts of the chair not normally cleaned on a regular
basis.
• Check for tears or cracks in the upholstery.
WARRANTY
View complete warranty details at www.massagetables.com under the information tab
“Warranty and Return Policy”

17154601 PPBKPKINXXXXXXTT Ser#: PRB628755
Portal Pro 3-Blk/TT-Intl
TTEspresso 12/3/2014 Order#: 729477 Portfollo: Massage
Notes: Sample label
Model Number
Serial Number
The model & serial numbers are located
on the underside of the leg rest section
Model & serial numbers always start with a letter
MODEL NUMBER & SERIAL NUMBER
MODEL & SERIAL NUMBERS
8

Manual Part Number: MMMNPP0001-EN / Med-RA-PM-66
Revision Level: 3
Revision Date: 05/24/2021
English, Printed in USA
CONTACT INFORMATION:
Oakworks®Inc.
923 East Wellspring Road
New Freedom, PA 17349
Phone: [phone]
FAX: [phone]
www.oakworks.com
PORTAL PRO®and OAKWORKS®
Massage Chair
USER MANUAL
U.S. Patent No. 5,401,078