Ocular IOCAP06C-7 4G User manual

ocularcharging.com.au
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1300 912 650
OCULAR IQ DUAL TOWER
USER MANUAL
Version 2.0
IOCAP06C-7 4G / IOCAP06C-7T 4G
IOCAP06C-22 4G / IOCAP06C-22T 4G
IOCAP06C-22T 4G-CC

Welcome to your
Ocular IQ Dual Tower
Warning: This product shall only be installed, repaired or serviced
by an authorised electrician. All applicable local, regional and
national regulations for electrical installations must be respected.
1

FAQs Resource Library
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Follow the links or scan to QR codes to
access all our user manuals and technical
documents. You will also find answers to the
most common questions we receive
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2

To start a charging session, plug in the cable into the vehicle,
press the button on the corresponding side of the charger to
start a charging session
To stop a charging session, you can either stop it through
your car, or by pressing the silver button on the side of the
charger, which will stop charging on the corresponding side
of the charger.
If the charger is configured with no user authentication and the
side buttons are enabled for start & stop charging, while the plug-in
and charge option is disabled, the charging session will not be
automatically started, instead:
a.
b.
How to start a charging session
2. Press Button to Start Charging
To start a charging session, simply plug the cable into the car
and the charging will automatically start.
To stop a charging session, you can either stop it through
your car, or by pressing the silver button on the side of the
charger. If both ports are charging at the same time, the
corresponding button will stop charging on the same side of
the charger.
a.
b.
3
The IQ Tower charger can be configured in several different ways
including, plug and charge (no user authentication), press button to
start (no user authentication), RFID authentication or start through
OCPP. The selection and configuration of these different modes is
set up during the commissioning of the charger by your installer.
3. RFID Authentication
If the charger is set up to use RFID authentication, first plug
the cable into the car, then select the correct port by
pressing the button on the corresponding side of the
charger, then swipe an activated RFID on the charger to
start charging. (Note, the RFID information could be stored
locally in a charger, or linked to a user in OCPP platform
depending on how the RFID is set up.)
To stop a charging session, start by pressing the button on
the same side of the port to select it, then simply swiping the
RFID card again or terminating the session through your car.
a.
b.
1. Plug and Charge

4
If the charger has enabled OCPP, please following the OCPP
provider’s guidelines to start a charging session.
If a RFID card is linked to an existing user’s account in the
OCPP platform, you can start a charging session by pressing
the button on the corresponding side of the charger to
select a port, then swiping the RFID and a charging session
will be started under that user’s account.
To stop a charging session, you can terminate it through
OCPP, through the car or swiping the RFID again after
selecting the port by pressing the button.
a.
b.
c.
4. Start through OCPP

Problems
Solutions
The charger is
showing
Suspended EVSE
SuspendedEVSE means the charger has paused the
charging session, this is because there’s not enough
power available to charge the car. In general, it requires
more than 6.1 A to start a charging session. Once there’s
enough power, the session will be automatically started.
If the problem persists, please contact us for further
information.
This could be because there’s a limit set on how much
the battery can be charged to on the car, and the limit
has been reached. Please double check the settings on
the vehicle, if the problem persists, contact us for further
information.
a.
b.
My car charges
slower than
expected
Maximum allowable charging speed of the vehicle:
different vehicles can charge at different speed, for
example some cars can charge at a maximum of 11 kW if
using a three phase AC charger, while others can charge
at 22 kW if using a three phase AC charger.
Charging speed setting on the vehicle: please double
check on the vehicle’s charging setting to make sure
that there’s not a charging speed limit set on the car.
Single-phase or three-phase chargers: for a single-phase
charger, it can deliver a maximum of 7 kW of power, and
for a three-phase charger, it can deliver a maximum of
22 kW of power.
Limited power: the charger’s maximum charging speed
can be limited due to limited power available, which
results in a lower than expected charging speed.
a.
b.
c.
d.
How do I know
which port is
selected or which
port’s information
is displayed on
screen?
On the screen of IQ Tower, there is a symbol on each side
of the screen indicating which port has been selected
and which port’s information is being displayed. To
select a particular port, simply press the button on the
same side of the charger, and the symbol for that port
should be lighted up on the screen.
a.
5
Troubleshooting

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