OCULUS Go User manual

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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Getting Started with your Oculus Go
To set up and connect your Oculus Go, you'll need to
download the Oculus app on your supported mobile phone.
With the Oculus app, you can set up your headset, browse VR
games and apps and customise your device settings.
Download the App:
Setting Up Your Oculus Go
To set up and connect your Oculus Go to Wi-Fi, you'll need to
download the Oculus app on your mobile phone. The Oculus app runs
on the following phones:
Any Android phone running software version
6.0 Marshmallow
or higher.
Any iPhone running software version
iOS 10
or higher.
You can download the Oculus Go app on your supported phone by
going to oculus.com/app and following the on-screen instructions.
Notes
:
Your phone must be connected to Wi-Fi and have Bluetooth turned on in
order to set up your Oculus Go.
Which phones can I use with Oculus Go?

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If you install the Oculus app on an unsupported device, you may
experience issues with setting up your Oculus Go.
Before you set up your Oculus Go headset, download the Oculus app
on your mobile phone to get started.
To download the Oculus app:
Using the supported phone you'd like to download the Oculus app on, go
to oculus.com/app and follow the on-screen instructions.
If you're experiencing issues with downloading the Oculus app, make
sure that you are using a supported phone, then try downloading the
app from the Google Play Store or App Store by searching for
Oculus
.
Unboxing Your Headset
Before you begin setting up your Oculus Go headset, remove all items
from the box to make sure that you aren't missing anything.
The following items should be included in your Oculus Go box:
Oculus Go Headset
Oculus Go
Controller
Microfibre Cleaning
Cloth
Controller Lanyard
USB Charging
Cable
AA Battery
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Glasses Spacer Health and Safety Guide
Before you connect your Oculus Go headset:
Connect the packaged
lanyard
to your Oculus Go controller.
If you plan on wearing glasses while using your Oculus Go, insert the
glasses spacer
into your headset.
Connecting and Pairing Your Headset
When you're ready to start using your Oculus Go headset for the
fi
rst time:
1. Plug the charging cable into your Oculus Go headset and a power source
to begin charging it. The charging indictor will turn green once it is fully
charged.
2. Download and open the Oculus app on your iPhone or Android phone.
3. Follow the on-screen instructions to connect your phone to your headset
and your headset to your Wi-Fi network.
4. Continue with the on-screen instructions to pair your controller with your
headset.
5. For the best experience, wait until your Oculus Go Headset is fully charged
before wearing it.
Wearing Your Headset
To put your headset on
:
1. Loosen the
side straps
and then the
top strap
.

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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Be gentle when pulling or adjusting straps. If the side straps
disconnect from your headset, you can reattach them.
2. Starting from the back, put your headset on.
If you're wearing glasses, put the headset on from the front
fi
rst.
3. Tighten the
side tabs
, then the
top strap
.
Make sure that the straps aren't too tight. The headset should
fi
t
comfortably and shouldn't apply too much pressure on your face and
head.
To adjust your view
:
With your hands holding both sides of your headset, slowly move your
Oculus Go up and down until the picture is clear and the headset feels
comfortable.
If you wear glasses, learn more about prescription lenses for your Oculus
Go, or insert the glasses spacer into your Oculus Go headset prior to
using it.
You can
fi
nd serial numbers for your Oculus Go, as well as individual
serial numbers for your headset and the Oculus Go controller. These
numbers are useful if Customer Support is helping you replace an
item, or if you are in the process of pairing a device.
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Where do I
fi
nd the serial numbers for my Oculus Go?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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To locate the serial number for your headset
:
1. On the left-hand side of your headset,
fi
nd the strap arm underneath the
adjustable strap.
2. Carefully loosen and lift the strap to expose the strap arm.
3. Find the 14-digit serial number written in the bottom-left section of the
strap arm.
To locate the individual serial number for your controller:
1. Carefully remove the battery cover of your controller by lightly pulling at
the bottom half of the controller until it comes loose.
2. Remove the battery from the controller.
3. Find the 14-digit serial number on the inside of your controller battery
compartment.
To locate the serial number for your Oculus Go package
:
1. On the outside of your Oculus Go box, look for a small white sticker
marked with a barcode.
2. Under the barcode,
fi
nd
S/N
, followed by the 14-digit serial number.

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The Oculus Go controller is a motion controller you can use to
interact with apps and games on your Oculus Go. Before you can start
using the controller, you'll need to download the Oculus app, connect
your headset to Wi-Fi and pair the controller with your Oculus Go.
To pair your controller
:
1. Download the Oculus app and follow the on-screen instructions to
connect your Oculus Go to Wi-Fi.
2. Insert the included battery into your controller, then tap
Continue
in the
Oculus app.
3. Hold the
Oculus
and
Back
buttons on your controller until the controller
LED blinks and then lights up.
4. In the Oculus app, tap
Left
or
Right
to choose which hand you'd like to
use, then tap
Continue
to
fi
nalise the pairing.
You can change which hand you'd like to use by selecting
Handedness
from the controller settings menu in the Oculus app.
Once you've paired your Oculus Go controller, the controller will
automatically connect to your headset each time you turn it on, if it's
nearby.
To unpair your controller
:
1. Open the Oculus app on your phone.
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2. Tap
Settings
from the bottom menu.
3. Tap the headset you currently have paired.
4. Tap
Controller
, then tap the controller you currently have paired.
5. Tap
Unpair Controller
.
Once your controller has been paired, you can use your controller
to interact with apps and games. Using the buttons on your
controller, you can do the following
:
Trigger
: Press to select things
Touchpad
: Press to select things or swipe to browse
Back button
: Press to go back to the previous screen or menu
Oculus button
: Press to go back to Oculus Home or press and hold to
reset your controller orientation
Press any button to wake the controller after you've turned on your
headset
To remove the battery from your Oculus Go controller
:
1. Remove the battery cover of your controller by lightly pulling
at the bottom half of the controller until it comes loose.
2. Lightly pull on the battery from the bottom end of the
controller until it comes loose and can be removed.
If you're looking for information on prescription lens inserts for your
Oculus Go, visit FramesDirect to learn more.
Before you wear your Oculus Go with glasses, check to make sure that
the width and height of your frames match the following
measurements:
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How do I wear glasses while using my Oculus Go?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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Width
: 142 mm or less
Height
: 50 mm or less
Once you've made sure that your glasses are the right size, insert the
eyeglass spacer into your Oculus Go headset to provide a larger
fi
t.
To insert the eyeglass spacer
:
1. Using your
fi
ngers, carefully remove the lens rings and put them to one
side:
Place your headset face down on a
fl
at, clean surface.
Hold the headset still with one hand, and pull upwards from the outer
edge of the lens ring until it comes loose. Repeat this step for the
other lens ring.
2. Remove the facial interface foam.
3. Insert the eyeglass spacer so that the glasses logo is towards
the top of your headset, and gently press the spacer in place.
When the eyeglass spacer is correctly set, it should not move or fall
out of the headset easily.
4. Re-insert the facial interface foam.
5. Using your
fi
ngers, carefully press the lens rings back in place until they
click.
To put on your headset with glasses
:
1. Loosen the side and top straps on your headset.
2. Starting from the front, put your headset on over the top of your glasses.
3. With the headset on your head, tighten the side straps and then the top
strap to secure the headset.
To take o
ff
your headset with glasses
:
1. Loosen the side and top straps.
2. With both hands, pull the headset forwards, then take it o
ff
.
Note
: If your glasses don't
fi
t in the headset or the lenses of your
glasses touch the Oculus Go lenses, we recommend taking o
ff
your

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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glasses while using your Oculus Go or considering using prescription
lenses.
The included lanyard is used to secure the Oculus Go controller to
your wrist during use.
To connect the lanyard to your Oculus Go controller:
1. Remove the battery cover of your controller by lightly pulling at the bottom
half of the controller until it comes loose.
2. Insert the packaged battery into your controller so that the positive end is
facing the bottom of the controller.
3. String the lanyard through the small hole at the bottom of the battery
cover.
4. Take the end of the lanyard that has been strung through the battery cover
and attach it to the small peg at the base of your controller.
5. Slide the battery cover back over the base of your controller.
6. Push
fi
rmly until the battery cover clicks in place.
7. Ensure that the lanyard is securely connected to the controller before
using.
Depending on the colour and whether they're solid or blinking, the
lights on your Oculus Go headset and controller will indicate the
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What do the di
ff
erent lights mean on my Oculus Go headset
and controller?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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following:
Headset
Colour State Indication
Red Solid Low battery (less than 15%)
White Solid Screen is on
White Blinking Oculus Go is rebooting
Blue Blinking Connecting to app
Purple Blinking Factory reset
Orange Solid Headset is starting up
Headset is plugged in
Green Solid Battery is charging (above 95%)
Orange Solid Battery is charging (below 95%)
Controller
The Oculus Go controller will blink and then light up
when you are pairing your controller.
To turn o
ff
your Oculus Go headset
:
With your headset o
ff
:
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How do I turn my Oculus Go o
ff
?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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1. Press and hold the power button for 10 seconds.
With your headset on:
1. Press and hold the power button until you see a shut-down menu in VR.
2. In the shut-down menu, select
Power O
ff
.
Your Oculus Go must be charged with the included USB 2.0 Micro-B
cable and a USB adapter that meets the following speci
fi
cations:
10 W (5 V 2 A) AC USB adapter
For use only with an IEC/EN 60950-1 rated input: 100-240 VAC/0.35 A,
output: 5 VDC, 2 A max., double-insulated, with LPS output, or equivalent.
Note
: Do not use or wear your headset when connected to the power
adapter or while charging.
Your
Environment
is the 360-degree background you see while on
the home screen on Oculus Go. You'll
fi
rst select an
environment
during the setup tutorial, but you can change this at any time.
To change your environment
:
1. Turn on your Oculus Go and put on your headset.
2. From your home screen, select
Library
in the bottom toolbar.
3. In the left menu, select
Environments
.
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What charger should I use with my Oculus Go?
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How do I change my environment on Oculus Go?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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4. Select the
Environment
you'd like, then select
OK
to set your new
environment
.
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Additional Help
You can use Bluetooth 3.0 class 2 gamepads with your Oculus Go.
To connect a gamepad to your Oculus Go
:
1. Turn on your Oculus Go and open the Oculus app on your phone.
2. Tap
Settings
from the bottom menu.
3. Tap the headset you'd like to connect the gamepad to, then wait for your
phone to connect to your headset.
4. Tap
Controller
in the drop-down menu.
5. Tap
Pair New Controller
.
6. Tap
Pair Gamepad
.
7. Turn on your gamepad and turn on Bluetooth discoverability on the
gamepad.
8. On your phone, tap the gamepad you'd like to connect to your Oculus Go.
If you're having trouble with connecting or pairing your Oculus Go
controller to your headset, try the following:
How do I set up a gamepad with Oculus Go?
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I'm having trouble with connecting or pairing my Oculus Go
controller.

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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Press any button to wake the controller while using Oculus Go.
Press and hold the
Oculus button
to reorientate the controller.
Press and hold the
Oculus button
and
back button
until the controller
LED blinks and then fully lights up to repair the controller.
Remove the battery and place it back into your Oculus Go remote.
Unpair and re-pair your Oculus Go controller:
1. Open the Oculus companion app on your phone.
2. Tap
Settings
from the bottom menu.
3. Tap the headset you currently have paired.
4. Tap
Controller
, then tap the controller you currently have paired.
5. Tap
Unpair Controller
.
If you continue experiencing issues with pairing or connecting your
Oculus Go controller, contact Customer Support.
Note
: If your Oculus Go controller LED does not light up, you may
need to replace the controller battery.
From
Home
on your Oculus Go, you can navigate the store, access
content and control basic settings and features.
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How do I use the toolbar menu in VR on Oculus Go?

7/5/2019 Getting Started with your Oculus Go | Oculus Support Centre
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Using the toolbar, you can view and adjust the following things
:
Navigate
Home
: Return to your home screen.
Library
: View your library of apps and games.
Store
: Browse the Oculus Store to download and purchase apps and
games.
Browser
: Open a web browser to access websites.
Gallery
: Use Oculus Gallery to view your photos and videos in VR.
Search
: Search for content on your Oculus Go.
People
Pro
fi
le
: View your Oculus pro
fi
le.
Friends
: View your friend list, requests and parties.
Events
: Browse and save upcoming events.
Sharing
Go Live
: Share your current view in Oculus Go live on Facebook.
Record Video
: Record a video of your current view in Oculus Go.
Take Photo
: Take a photo of your current view in Oculus Go.
Share Photos
: Share photos you've taken in VR on your Oculus Go to
Facebook.
Noti
fi
cations:
See new noti
fi
cations.
Settings
Brightness
: Control the screen brightness.
Volume
: Control the volume.
Reset View
: Reset the angle and orientation of your view while using
Oculus Go.
Wi-Fi
: Select your network and turn Wi-Fi on or o
ff
.
See All
: See additional settings options.
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