Oki C9650n Service manual

1
Contents
Replacement Supplies ........5
Purchasing Information ............ 5
Part Numbers .......................... 5
Using the Printer Menu ......7
Changing Settings ................... 7
Menu Summary ....................... 8
Changing Paper (Media)
Settings ............................... 9
Changing Default Settings .......10
Print Media ......................11
Paper Weight .........................11
Loading Trays 1–5 ..................13
Loading the MP Tray ...............14
Exit Paths ........................16
Face Down (Top Exit) ..............16
Face Up (Side Exit) .................17
Recommended Media .......18
Paper ....................................18
Card Stock ............................18
Labels ...................................19
Envelopes .............................19
Transparencies .......................19
Paper (Media) Jams ........ 20
Tray Side Cover .....................21
Printer Side Cover ..................22
Printer Top Cover ...................23
Duplexer ...............................27
Maintenance ................... 30
Cleaning the LED Heads ..........30
Cleaning the Paper Tray
Feed Rollers .........................32
Reports ........................... 36
Printing Reports .....................36
Error Messages ............... 37
Help Button ...........................37
Service Information ........ 38

2
Table des matières
Fournitures de
remplacement ..................39
Renseignements concernant
les achats ............................39
Numéros de pièce ...................40
Utilisation du menu
d'impression ....................41
Modifier le paramètres ............41
Sommaire du menu ................42
Modification des paramètres
papier .................................43
Modification des paramètres
par défaut ...........................44
Support d'impression .......45
Grammage des supports .........45
Chargement des plateaux
1-5 .....................................47
Chargement du bac
multifonction .......................48
Sorties .............................50
Face vers le bas
(sortie du dessus) .................50
Face vers le haut
(sortie latérale) ....................51
Supports recommandés .. 52
Papier ...................................52
Cartonné ...............................52
Étiquettes ..............................53
Enveloppes ............................53
Transparents .........................53
Bourrages papier
(support) ........................ 54
Couvercle latéral de bac ..........55
Couvercle latéral
de l'imprimante ....................56
Capot supérieur
de l'imprimante ....................57
Unité recto verso ....................61
Entretien ......................... 64
Nettoyage de la matrice
à DEL ..................................64
Nettoyage des rouleaux d'alimen-
tation du plateau de papier ....66
Rapports ......................... 70
Impression de Rapports ..........70
Messages d'erreur ........... 71
le bouton Help .......................71
Information de service .... 72

3
Contenido
Suministros de repuesto ..73
Información de compras ..........73
Número de partes ..................73
Cómo utilizar el menú de la
impresora ........................75
Cambiar configuración ............75
Resumen del menú .................76
Cómo cambiar la configuración
del papel .............................77
Cambio de los valores
predeterminados ..................78
Medios de impresión ........79
Gramaje del papel ..................79
Bandejas de papel 1-5 ............81
Cómo cargar papel en la
Bandeja multiuso ..................82
Rutas de salida ................84
Cara Abajo (Salida superior) ....84
Cara Arriba (Salida lateral) ......85
Medios de impresión
recomendados .................86
Papel ....................................86
Cartulina ...............................86
Etiquetas ...............................87
Sobres ..................................87
Transparencias .......................87
Atascos de papel
(Medios) .......................... 88
Tapa lateral de la bandeja .......89
Tapa lateral de la impresora .....90
Tapa superior de la
impresora ............................91
Unidad duplex ........................95
Mantenimiento ................ 98
Limpieza de la Cabezales
LED ....................................98
Limpieza de los rodillos de
alimentación de las bandejas
de papel ............................100
Informes ........................104
Cómo imprimir los informes ...104
Mensajes de error ..........105
el tecla Help ........................105
Información sobre los
Servicios de apoyo al
cliente ............................106

4
Sumário
Suprimentos de
reposição .......................107
Informações para compra ..... 107
Números dos componentes ....107
Utilização dos menus da
impressora ....................109
Altere as configurações .........109
Resumo dos menus ..............110
Alteração das configurações
do papel (mídia) .................111
Alteração das configurações
padrão ..............................112
Mídia de impressão ........113
Gramatura do papel ..............113
Carregamento das bandejas
1 a 5 ................................115
Carregamento da bandeja
multifuncional ....................116
Percursos de saída .........118
Face para baixo
(Saída superior) .................118
Face de impressão para cima
(Saída lateral) ....................119
Mídia de impressão
recomendada .................120
Papel ..................................120
Cartão ................................120
Etiquetas .............................121
Envelopes ...........................121
Transparências .....................121
Atolamentos de mídia ....122
Tampa lateral da bandeja ......123
Tampa lateral da impressora...124
Tampa superior da impressora 125
Unidade duplex ....................129
Manutenção ...................132
Limpeza do pente de LEDs .....132
Limpeza dos roletes de alimentação
da bandeja para papel .........134
Relatórios ......................138
Impressão de relatórios .........138
Mensagens de erro .........139
Botão Help ..........................139
Informações sobre
assistência técnica .........140

5
Replacement Supplies
Purchasing Information, Part Numbers
Where to Purchase
• Consult the dealer where you
purchased your printer
• Consult an Oki Data Authorized
Sales or Service Dealer. For the
nearest dealer, call
1-800-654-3282.
•U.S., Puerto Rico, Guam, U.S.
Virgin Islands only: Order on the
Internet at
www.okiprintingsolutions.com
•U.S. only: Order toll-free at
1-800-654-3282, using VISA
®
,
MasterCard
®
or AMEX
®
.
• Check office supply catalogs.
Use Oki Supply Manager
• Calculates your usage based on
information you provide.
• Sends you an E-mail when it’s time
to reorder.
To register, go to
www.okiprintingsolutions.com
Part Numbers
Important!
Consumables designated “C9000
Series” do not work with these printers.
Use only Type C7 Toner Cartridges and
Image Drums having the part numbers
listed below.
Toner Cartridges, Type C7
Color OKI Part #
Black............................ 42918984
Cyan ............................ 42918983
Magenta ....................... 42918982
Yellow........................... 42918981
C96_Toner.jpg

6
Image Drums, Type C7
Color OKI Part #
Black............................ 42918168
Cyan ............................ 42918167
Magenta ....................... 42918166
Yellow........................... 42918165
Other Items
Item OKI Part #
Fuser ()........... 42931701, 120V
.......... 42931702, 230V
Transfer Belt ().......... 42931601
Toner Waste Bottle ......... 42869401
C96_Drum.jpg
C96_Fuser.jpg
C96_belt.jpg
1f.tif, 2f.tif
Replacement Supplies
Part Numbers (cont.)

7
Using the Printer Menu
Changing Settings
1. Press Enter .
2. Use the ∇ key to scroll down to the
Function you wish to change.
3. Press
Enter .
4. Continue to use the
∇ and Enter
keys to drill down to the item you
wish to change.
5. Use the
∇ key to move down to the
setting you wish to engage.
6. Press
Enter .
An asterisk appears next to the
setting.
7. Press
ON LINE to exit the Menu
mode.
For more information, see the on-line
User's Guide on the Documentation
CD provided with your printer or at
http://my.okidata.com .
C96_Ready
ToPrint.jpg
C96_Fu
nctions_
Menu_a.
jpg

8
– Configuration
•Page Count, Supplies Life
•Network and System Settings,
etc.
– Print Information
•Printer & Network Configurations
•Print Demo Page
•Lists, etc.
– Print Secure Job
(Password Protected)
Appears only if the Hard Disk
Drive (HDD) (optional on Models
C9650n and C9650dn) is
installed.
•Print out confidential documents
downloaded to the HDD
–Menus
•Set the size, weight and type of
media for the various feed trays
– Admin Setup
(Password Protected)
•Various Network Setups
•Print Setup
•PS and PCL Setups
•IBM and Epson Setups
•Color Setup
•Memory and Flash Memory
Setups
•HDD and System Setups
•Reset/Save/Restore Settings
– Calibration
•Density adjustments
•Registration
•Color tuning
– Print Statistics
(Password Protected)
Using the Printer Menu
Menu Summary

9
Why Change?
Wrong media settings can cause:
• poor quality printing
•flaking
• damage to the printer
Media Weight
The default media weight setting for
all trays is AUTO.
Individual Print Jobs
If you are using special media for only
one print job, you can adjust the
media settings in the driver. Load the
media in the appropriate tray (usually
the MP tray). In your application, click
File
→ Print and adjust the media
settings as necessary.
All Print Jobs (Defaults)
1. Press Enter .
2.
∇ key → Menus. Press Enter .
3. With Tray Configuration
highlighted, press
Enter .
4.
∇ key → tray to be configured.
Press
Enter .
5. Use the
∇ and Enter keys to scroll
through the submenus and to make
your setting changes.
6. Press
ON LINE to exit the Menu
Mode.
Using the Printer Menu
Changing Paper (Media) Settings

10
Reset to Factory Defaults
1. Press Enter .
2. Use the
∇ key to scroll down to
Admin Setup. Press Enter .
Enter Password appears
3. Use the
Δ and ∇ keys to set the
first digit in the password. Press
Enter .
Note : The default Password is
aaaaaa.
4. Repeat the previous step until all
four digits of the password are
entered.
5. Press
Enter .
6.
∇ key → Settings. Press Enter .
7. Highlight Reset Settings. Press
Enter .
8. Press
Enter .
The printer resets and goes back to
the Ready to Print state.
Using the Printer Menu
Changing Default Settings

11
Print Media
Paper Weight
Note: For information on paper parameters as they relate to input trays
and output areas see the on-line User’s Guide on the Documentation
CD provided with your printer or at http://my.okidata.com.
Note: Select the appropriate settings in either the printer
menu or in the printer driver.
Note:Printerdriver settings override printer menu settings.
US Bond
Setting US Bond (metric)
Auto (default)17 to 57-lb. (64 to 216 g/m
)
Light 17-lb. (64 g/m
)
Medium Light 18 to 19-b. (68 to 71 g/m
)
Medium 20 to 24-lb. (75 to 90 g/m
)
Medium Heavy 25 to 28-lb. (94 to 105 g/m
)
Heavy 29 to 34-lb. (109 to 128 g/m
)
Ultra heavy 1 35 to 50-lb. (132 to 188 g/m
)
Ultra heavy 2 51 to 58-lb. (192 to 218 g/m
)
Ultra heavy 3 [MP Tray only]59 to 80-lb. (222 to 301 g/m
)

12
Index
Note: To determine if a paper weight is US Bond or Index, check the
metric equivalent.
Example: 35 lb. US Bond = 132 g/m
35 lb. Index = 64 g/m
For more information, go to www.paper-paper.com/weight.html
Setting Index (metric)
Auto (default)35 to 118.6-lb. (64 to 216 g/m
)
Light 35-lb. (64 g/m
)
Medium Light 37 to 40-lb. (68 to 71 g/m
)
Medium 42 to 50-lb. (75 to 90 g/m
)
Medium Heavy 52 to 56-lb. (94 to 105 g/m
)
Heavy 60 to 71-lb. (109 to 128 g/m
)
Ultra heavy 1 73 to 104-lb. (132 to 188 g/m
)
Ultra heavy 2 106 to 141-lb. (192 to 218 g/m
)
Ultra heavy 3 [MP Tray only]123 to 166-lb. (222 to 301 g/m
)
Print Media
Paper Weight (cont.)

13
Loading Media in Trays 1-5
For more information, see the on-line
User's Guide on the Documentation
CD provided with your printer or at
http://my.okidata.com .
1.
2.
3. Print side down:
Note: For Letterhead stationery:
Long edge feed—face
down, top toward the
back of the printer.
Short edge feed—
face down, top to
the right:
C96_RearPaperStopper.jpg
fan_paper_F2_10.jpg
C96_LoadPape
rTray1_rev.jpg
Print Media
Loading Trays 1–5

14
Loading Media, MP Tray
For more information, see the on-line
User's Guide on the Documentation
CD provided with your printer or at
http://my.okidata.com .
1.
2.
3.
4. Print side up
.
C96_Open
MPTray1.j
pg
C96_Ope
nMPTray2
.jpg
fan_paper_F2_10.jpg
C96_LoadPaper
MPTray.jpg
Print Media
Loading the MP Tray

15
Note: Letterhead Stationery (Letter,
A4 or B5):
Long edge feed—aim the top
toward the back of the printer:
Short edge feed—aim the top into
the printer:
Note: Transparencies & Labels:
•Printsideup.
• Default = long edge feed.
Envelopes:
•Flapsidedown, aimed into
the printer:
manl_le.jpg
manl_se.jpg
C96_Load
PaperMPT
ray_Labels
_crop.jpg
C96_Load
PaperMPT
ray_Envel
opels_crop
.jpg
Print Media
Loading the MP Tray (cont.)

16
This is the tray that is normally used.
The tray holds up to 500 sheets of
20-lb. (75 g/m ) paper.
The Face-Up exit tray (see the next
page) must be used for special media
or for heavy papers.
C96_FaceDownExit.jpg
Exit Paths
Face Down (Top Exit)

17
The side (face-up) exit tray provides a
straight-through print path. Use the
straight-through path when printing
labels, heavy card stock,
transparencies, or when printing from
the MP Tray. It holds up to 200 sheets
of 20-lb. (75 g/m ) paper.
Opening the Face-Up Exit Tray
1.
2.
3.
C96_StraightThruStackerOpen1.jpg
C96_StraightThruStackerOpen2.jpg
C96_Straight
ThruStacker
Open3.jpg
Exit Paths
Face Up (Side Exit)

18
Recommended Media
Paper, Card Stock
Media Type Recommended
Paper Letter:
•OKI
®
52208001 Bright White, 32-lb. US Bond
• HammerMill
®
Laser Print Radiant, White, 24-lb. US Bond
•Xerox
®
4024, 20-lb. US Bond
Tabloid/Tabloid Extra:
• Oki 52206102, 52206103 Bright White, 32-lb. US Bond
• HammerMill Laser Print Radiant, White, 24-lb. US Bond
Banners:
• Oki 52207901, 8.5" x 35.4", 32-lb. US Bond, 25 sheets
• Oki 52206002, 8.5" x 35.4", 32-lb. US Bond, 100 sheets
• Oki 52206001, 12.9" x 35.4", 32-lb. US Bond, 100 sheets
Thick (Cards) Letter:
• Oki 52205601 series Card Stock
• Wausau Exact Index: 49108 (90-lb.) or 49508 (110-lb.)
To prevent damage to the printer, it is very important to check
the printer’s media settings before printing on thick paper.

19
Media Type Recommended
Labels Letter:
Avery
®
5161
A4: Avery 7162, 7664, 7666
Use labels designated for laser printers. Labels must cover
the entire carrier sheet.
Envelopes COM-10:
Oki 52206301, 52206302
For the best print results, use only the recommended
envelopes. Never use envelopes with metal clasps, snaps,
windows, or V-flap seals.
Transparencies Letter:
• Oki 52205701
•3M
®
CG3720
For the best print results, use only the recommended
transparencies. Never use office transparencies designed for
use by hand with marker pens. These will melt in the fuser
and cause damage.
Recommended Media
Labels, Envelopes, Transparencies