Oki ES3640eMFP Service manual

Important safety warnings follow.
Be sure to read and observe all
safety warnings in this Handy
Reference.
59375801

2
Walk-Up Operation . . . . . . . . . . . 3
The Scanner Control Panel . . . . . . 4
Using the Scanner/Copier. . . . . . . 7
Replacement Supplies . . . . . . . . 11
Purchasing Information . . . . . . . 11
The Printer Menu . . . . . . . . . . . . 13
Changing Settings . . . . . . . . . . . 13
Structure . . . . . . . . . . . . . . . . . 14
Print Media Settings . . . . . . . . . 15
Changing . . . . . . . . . . . . . . . . . 15
Weight. . . . . . . . . . . . . . . . . . . 17
by Paper Tray . . . . . . . . . . . . . . 19
by Type . . . . . . . . . . . . . . . . . . 22
Recommended . . . . . . . . . . . . . 25
Print Media Types . . . . . . . . . . . 26
Paper. . . . . . . . . . . . . . . . . . . . 26
Labels . . . . . . . . . . . . . . . . . . . 27
Transparencies . . . . . . . . . . . . . 28
Envelopes. . . . . . . . . . . . . . . . . 29
Thick Paper . . . . . . . . . . . . . . . 30
Oki Print Media . . . . . . . . . . . . . 31
Loading Print Media . . . . . . . . . . 32
Trays 1-5 . . . . . . . . . . . . . . . . . 32
MP Tray . . . . . . . . . . . . . . . . . . 33
Changing the MP Tray Default. . . 35
Printer Exit Paths . . . . . . . . . . . . 36
Face Down (Top). . . . . . . . . . . . 36
Face Up (Side) . . . . . . . . . . . . . 37
Secure Print & Store to Hard Disk
Drive . . . . . . . . . . . . . . . . . . . . . 38
The Printer Control Panel . . . . . . 39
Keys . . . . . . . . . . . . . . . . . . . . 39
Lights . . . . . . . . . . . . . . . . . . . 41
Printer Power Save Mode . . . . . . 42
Cleaning the Printer LED Heads . 43
Printer Reports . . . . . . . . . . . . . . 46
Printer Error Messages . . . . . . . . 47
Printer Media Jams . . . . . . . . . . . 48
Service and Support . . . . . . . . . . 49
Contents

3
Available Options
•Copy
•E-mail
• Scan to Network
• Scan to Mailbox
Access Control Feature
Access Control requires you to enter a
password before using the scanner. If
your administrator has enabled Access
Control, use the scanner panel’s
number keys (
1 ) to enter your
assigned PIN, then press [Login]:
Important! When you are done, be
sure to press [Logout] to return the
scanner to the PIN entry screen.
ES3640e MFP
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ES3640e MFP 06
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ES3640
e MFP
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crop.jpg
Walk-Up Operation

4
Walk-Up Operation
The Scanner Control Panel
–T
ES3640e MFP 64.jpg
Touch Screen
Tilt feature:
•a=ReleaseButton
•b=Handle
Scan Functions
•COPY
• SCAN TO E-MAIL
•SCANTONETWORK
•SCANTOMAILBOX

5
Walk-Up Operation
The Scanner Control Panel
Control Keys
• INTERRUPT = Press to interrupt a
print job, in order to scan a
document.
• POWER SAVE = Switches scanner
power save mode on/off.
• HELP = Displays help information
on touch screen.
• SETUP = Switches to Setup mode
for entering e-mail addresses, etc.
Numeric Keypad
• 0 to 9 = enter numbers.
• Decimal Point = enter decimal
values or periods.
• Clear ( ) = deletes all text in the
selected box on the touch screen.
START
Begins selected operation.
STOP
Stops operation in progress.
RESET
Resets scanner settings to defaults.
LEDs
POWER = Scanner is on.
ATTENTION = Scanner or printer: out
of paper, paper jam, etc.

6
Walk-Up Operation
The Scanner Control Panel
Touch Screen Image Adjustment
Sets brightness, contrast, image
position, etc.
1. : Enter adjustment mode.
2. and : Page through
items around perimeter of
Adjustment box.
3. : Engage the selected item.
Value bar changes from black to
red.
4. and : Change value.
5. : Engage the new value. Value
bar changes from red to black.
6. Repeat previous two steps until all
changes are made.
7. and : Move to EXIT.
8. : Exit.

7
Walk-Up Operation
Using the Scanner/Copier
Loading a document
Automatic Document Feed (ADF)
• Up to 50 sheets: no staples, clips,
or ragged edges.
• Document size: min. 5.5" x 8.5",
max. 11" x 17"
• Weight Range: 16 to 28 lb. (60 to
106 g/m²).
• Load documents
face up , with top
edge entering scanner.
Scanner Glass
• Individual sheets
• Document size: min. 5.5" x 8.5",
max. 11.8" x 17"
• Weight: any. Leave lid open to scan
pages in books.
• Load documents
face down , with
top edge facing left and placed
against back rear corner of the
scanner glass.
ES3640
e MFP
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ES3640
e MFP
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8
Walk-Up Operation
Using the Scanner/Copier
For more information, see the User’s
Guide on the Documentation CD
provided with your system or at
http://my.okidata.com .
To Make Copies
Note: The “Copy Mode” window is
the default which appears on
the Touch Screen. To switch
from another active mode to
Copy Mode, press the COPY
key.
1. Load the document to be copied.
2. Use the number keys to select the
number of copies (up to 999).
3. Make any other settings you need
on the Touch Screen tabs: [Basic
Settings], [Details], [Image
Quality], [Finishing].
4. Press the START key.
To Scan and E-mail
1. Load the document to be scanned.
2. Press the SCAN TO E-MAIL key.
The “E-Mail Send Mode” window
appears on the Touch Screen.
3. Touch the appropriate button
under [Address Source] and select
or key in the e-mail address, then
click [OK]
4. Make any needed changes in the
settings on the [Address],
[Message Text] and [Attachments]
tabs.
5. Press the START key.

9
Walk-Up Operation
Using the Scanner/Copier
To Scan to an FTP Site
1. Load the document to be scanned.
2. Press the SCAN TO NETWORK key.
The “Network Send Mode” window
appears on the Touch Screen.
3. On the [FTP Server] tab, touch the
appropriate button under [Address
Source] and enter the [FTP Server
Name], then touch [OK].
4. Make any needed changes in the
settings on the [FTP Server] and
[Attachments] tabs.
5. Press the START key.
To Scan to a Mailbox
1. Load the document to be scanned.
2. Press the SCAN TO MAILBOX key.
The “Mailbox Send Mode” window
appears on the Touch Screen.
3. Touch the appropriate button
under [Address Source], then
follow the on-screen prompts to
enter the mail box name.
4. Make any needed changes in the
settings on the [Mailbox] and
[Attachments] tabs.
5. Press the START key.

10
Walk-Up Operation
Using the Scanner/Copier
To Scan to a Hold Queue
1. Load the document to be scanned.
2. Press the SCAN TO MAILBOX key.
The “Mailbox Send Mode” window
appears on the Touch Screen.
3. Touch [Hold Queue].
4. Enter your settings on the [Hold
Queue] and [Attachments] tabs.
5. Press the START key.
Clearing a Scanner Paper
Jam
1. Press the release button ( 1 ) and
lift the ADF feed cover (
2 ).
2. Pull out the sheet (
3 ).
3. Close the ADF feed cover.
ES3640e MFP 71.jpg

11
Purchasing Information
Where to Purchase
Consult the dealer where you
purchased your system.
Part Numbers
Toner Cartridges
Color OKI Part #
Black ............................... 42918924
Cyan ................................ 42918923
Magenta ........................... 42918922
Yellow .............................. 42918921
C96_Toner.jpg
Replacement Supplies
Purchasing Information

12
Image Drums
Color OKI #
Black ............................... 42918120
Cyan................................ 42918119
Magenta ........................... 42918118
Yellow .............................. 42918117
Other Consumables
Consumable Oki #
Fuser () ............... 57102201, 120V
............. 57102202, 230V
Transfer Be lt () .............. 57102301
Toner Waste Bottle............. 57102401
C96_Drum.jpg
C96_Fuser.jpg
C96_belt crop.jpg
1f.tif, 2f.tif
Replacement Supplies
Purchasing Information

13
1. Press ENTER to switch to the menu
mode.
2. Use the
∇ key to scroll down to the
Function you wish to change.
3. Press
ENTER .
4. Use the
∇, ∆ and ENTER keys to
drill down to the item you wish to
change.
5. Use the
∇/ ∆ keys to move to the
setting you wish to engage.
6. Press
ENTER .
An asterisk appears next to the
new setting.
7. Press
ONLINE to exit the Menu
mode.
C96_ReadyToPrint.jpg
C98_Functio
ns_Menu_a.j
pg
The Printer Menu
Changing Settings

14
For more information, see the on-line
User's Guide on the Docu-mentation
CD provided with your printer or at
http://my.okidata.com .
–Configuration
• Page Count, Supplies Life.
•NetworkandSystemSettings.
• Size of paper automatically
detected in feed tray.
–PrintPages
• PS Test Page, Configuration.
• Job Log, Color Charts.
• PS and PCL font lists.
•PrintDemoPage.
• E-mail and Error lists.
– Suspend Printing
– Resume Printing
– Print Secure Job
(Password
Protected)
• Print out documents from the
HDD.
– Menus
• Set the size, weight and type of
media for the various feed trays.
• Adjust system settings.
– Shut Down
– Admin Setup
• Server and Network Setup.
• Parallel and USB Setup.
•PrinterSetup.
• PS and PCL Setup.
• Color and Job Log Setup.
• Change Password.
• Set display language.
• Reset to Factory Defaults.
–Calibration
• Density adjustments,
Registration.
• Set calibration.
– Print Statistics (Password
Protected)
Menu
The Printer Menu
Structure

15
Why Change?
Wrong media settings can cause:
• poor quality printing
•flaking
• damage to the printer
Media Weight
The default media weight setting for
all trays is AUTO.
Individual Print Jobs
If you are using special media for only
one print job, you can adjust the
media settings in the driver. Load the
media in the appropriate tray (usually
the MP tray). In your application, click
[File]
→ [Print] and adjust the media
settings as necessary.
All Print Jobs (Defaults)
1. Press ENTER .
2.
∇/ ∆ keys →Menus . Press ENTER .
3. With
Tray Configuration highlighted,
press
ENTER .
4.
∇/ ∆ keys → tray to be configured.
Press
ENTER .
5. Use
∇, ∆ and ENTER to scroll
through the submenus and to
make your setting changes.
6. Press
ONLINE to exit the Menu
mode.
Control Panel
Right Side.jpg
Print Media Settings
Changing

16
Reset to Factory Defaults
1. Press ENTER .
2. Use the
∇ key to scroll down to
Admin Setup . Press ENTER .
3.
∇/ ∆ keys →Yes . Press ENTER .
Offline appears on the display
4. Wait for setup to run.
The
Setup menu appears.
5.
∇/ ∆ keys →Factory Defaults . Press
ENTER .
6.
∇/ ∆ keys →Yes . Press ENTER .
The printer resets.
Shutting down
appears on the display.
7. When the printer finishes shutting
down, press
SHUT DOWN /
RESTART
.
Control
p
anel HRef Set1.
jpg
Print Media Settings
Changing

17
US Bond
Select the appropriate settings in either the printer menu or in the printer
driver.
Printer driver settings override printer menu settings.
Setting US Bond (metric)
Auto (default)17 to 57 lb. (64 to 216 g/m
2
)
Light 17 lb. (64 g/m
2
)
Medium Light 18 to 19 lb. (68 to 71 g/m
2
)
Medium 20 to 24 lb. (75 to 90 g/m
2
)
Medium Heavy 25 to 28 lb. (94 to 105 g/m
2
)
Heavy 29 to 34 lb. (109 to 128 g/m
2
)
Ultra heavy 1 35 to 50 lb. (132 to 188 g/m
2
)
Ultra heavy 2 51 to 58 lb. (192 to 218 g/m
2
)
Ultra heavy 3 [MP Tray only]59 to 80 lb. (222 to 301g/m
2
)
Print Media Settings
Weight

18
Index
Note : To determine if a paper weight is US Bond or Index, check the metric
equivalent. Example: 35 lb. US Bond = 132 g/m
2
; 35 lb.
Index = 64 g/m
2
.
For more information, go to
www.paper-paper.com/weight.html .
Setting Index (metric)
Auto (default)35 to 118.6 lb. (64 to 216 g/m
2
)
Light 35 lb. (64 g/m
2
)
Medium Light 37 to 40 lb. (68 to 71 g/m
2
)
Medium 42 to 50 lb. (75 to 90 g/m
2
)
Medium Heavy 52 to 56 lb. (94 to 105 g/m
2
)
Heavy 60 to 71 lb. (109 to 128 g/m
2
)
Ultra heavy 1 73 to 104 lb. (132 to 188 g/m
2
)
Ultra heavy 2 106 to 141 lb. (192 to 218 g/m
2
)
Ultra heavy 3 [MP Tray only]123 to 166 lb. (222 to 301 g/m
2
)
Print Media Settings
Weight

19
Tray 1
*Important!
 Duplex printing is restricted to paper only, 20 to 32 lb. US Bond.
 If you experience curling with 20 or 24 lb. paper, switch to 28 lb.
Media Weight
17 to 57 lb. US Bond (64 to 216 g/m
2
)
Duplexing: 20 to 32 lb. US Bond (75 to 120 g/m
2
)*
Media Size Paper :
• min. 4.1" x 5.8" (105 x 148 mm)
• max. 12" x 18" (305 x 457 mm)
•Custom sizes must be defined in driver before printing.
Transparencies : letter or A4
Takes
550 Sheets 20 lb. (75 g/m
2
) paper
200 transparencies
Print Media Settings
by Paper Tray