Oki okiLAN 6020e+ User manual

Every effort has been made to ensure that the information
in this document is complete, accurate, and up-to-date. The
manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot
guarantee that changes in software and equipment made by
other manufacturers and referred to in this Guide will not
affect the applicability of the information in it. Mention of
software products manufactured by other companies does
not necessarily constitute endorsement by the
manufacturer.
While all reasonable efforts have been made to make this
document as accurate and helpful as possible, we make no
warranty of any kind, expressed or implied, as to the
accuracy or completeness of the information contained
herein.
Copyright © 2004. All rights reserved.
OKI and OkiLAN are registered trademarks of Oki Electric
Industry Co., Ltd.
HP, HP/UX, LaserJet, DesignJet, DeskJet, PaintJet, JetDirect,
and JetAdmin are trademarks of Hewlett-Packard Company.
DEC, DECserver, VMS, LAT, and ULTRIX are trademarks of
Digital Equipment Corporation. UNIX is a trademark of UNIX
Systems Laboratories. Ethernet is a trademark of Xerox
Corporation. PostScript is a trademark of Adobe Systems
Incorporated. NetWare is a trademark of Novell, Inc. Apple,
Macintosh, LaserWriter, and AppleTalk are trademarks of
Apple Computer, Inc. IBM, LAN Server, and AIX are
trademarks of International Business Machines Corporation.
LAN Manager, Windows, and MS-DOS are trademarks of
Microsoft Corporation. VINES is a trademark of Banyan
Systems Inc. PrintKit is a trademark of Northlake Software.
QADD is a trademark of Network Compatibility Group. LAN
Attached and UNIX Printing for VINES is a trademark of
Incognito Software Inc. ExtendView, Xadmin 32, and
WebXAdmin are trademarks of TROY Group, Inc.
59364601

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the Print Server . . . . . . . . . . . . . . . . . . . . . 2
Powering On the Print Server . . . . . . . . . . . . . . . . . 3
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Printing a Configuration Sheet . . . . . . . . . . . . . . . . 4
Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . 5
Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Management Methods . . . . . . . . . . . . . . . . . . . . . . . . 6
ExtendView Utility. . . . . . . . . . . . . . . . . . . . . . . . . 6
ExtendView Web Utility . . . . . . . . . . . . . . . . . . . . . 6
XAdmin32 Utility. . . . . . . . . . . . . . . . . . . . . . . . . . 6
WebXAdmin Utility . . . . . . . . . . . . . . . . . . . . . . . . 7
HP JetAdmin Utility . . . . . . . . . . . . . . . . . . . . . . . . 7
HP Web JetAdmin Utility . . . . . . . . . . . . . . . . . . . . 7
Command Console . . . . . . . . . . . . . . . . . . . . . . . . 7
Microsoft Windows Network Configuration . . . . . . . . . . 9
AppleTalk Network Configuration . . . . . . . . . . . . . . . 11
Macintosh Configuration (OS 8.x and 9.x) . . . . . . . 11
Macintosh Configuration (OS 10.x) . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . 13
AppleTalk Troubleshooting. . . . . . . . . . . . . . . . . . 16
Windows Troubleshooting . . . . . . . . . . . . . . . . . . 16
Safety and Regulatory Notices . . . . . . . . . . . . . . . . . 17
FCC Radio Frequency Interference Statement . . . . 17
Industry Canada Radio Interference Statements. . . 18
For European Users. . . . . . . . . . . . . . . . . . . . . . . 18
Declaration of Conformity (EU). . . . . . . . . . . . . . . 19

OKILAN 6020E PLUS INSTALLATION GUIDE
INTRODUCTION
1
I NTRODUCTION
The OkiLAN 6020e Plus Pocket Print Server enables Ethernet
network users to connect to a printer with a bidirectional parallel
port. It can be made to work with any Centronics or IEEE-1284
parallel interface printer that includes a resident emulation such as
PCL versions 4 through 6, Adobe PostScript®, IBM ProPrinter®or
Epson®emulations.
The print server supports 10/100-megabit networks and most
popular network operating systems and printers, except for the
OKIPAGE 8z and other GDI-based printers.
The print server kit includes the following:
• OkiLAN 6020e Plus hardware
• Power adapter with line cord
• Installation User’s Guide
• Utilities CD
• Product registration card

INSTALLING THE PRINT SERVER
OKILAN 6020E PLUS INSTALLATION GUIDE
2
I NSTALLING THE P RINT S ERVER
1. Turn off printer power.
2. Attach the print server to the parallel connector on
your printer (1).
3. Secure the print server with the wire clips on the
printer’s conncector.
4. Plug the power adapter cord into the power jack on
the print server. Then plug the power adapter into a
120 VAC outlet
1

OKILAN 6020E PLUS INSTALLATION GUIDE
INSTALLING THE PRINT SERVER
3
.
NOTE
Some countries may require a different adapter for local voltages,
such as 240 VAC.
5. Attach the 10/100Base-T UTP cable to the receptacle on the
back of the print server.
6. Attach the other end of the cable to the network.
P OWERING O N THE P RINT S ERVER
Switch your printer power on. The print server runs through a set of
power-up diagnostics for a few seconds. If the print server is
operating properly, the green 100 Base-T light (1) blinks
momentarily and then goes out (refer to the next page for light
status descriptions). If the green light blinks continuously in a
regular pattern, there is a problem. If this is the case, first verify
that you have a good Ethernet connection, and then try turning the
unit off and then on again. If the problem persists, refer to the
Troubleshooting section on page 12 in this Guide. When the green

INSTALLING THE PRINT SERVER
OKILAN 6020E PLUS INSTALLATION GUIDE
4
light goes out, the yellow Link light (2) on the print server
blinks in a random pattern.
LED I NDICATORS
The back of the print server provides indicator lights for easy
monitoring. The table on the next page defines the function
of each indicator.
P RINTING A C ONFIGURATION S HEET
To print configuration information, press the Test button on
the back of the print server. You can also print configuration
information using the utility program provided on the CD.
NOTE:
By default, the configuration sheet prints in ASCII text.
If you want the configuration sheet to print in PostScript
or PCL, select this option (if the emulation is supported in
the printer) when you run the network configuration
utility program. The selected language must match the
printer’s configured language to print correctly.
The content of the configuration sheet will vary depending
on your printer and system setup.
12
3

OKILAN 6020E PLUS INSTALLATION GUIDE
HARDWARE TROUBLESHOOTING
5
H ARDWARE T ROUBLESHOOTING
S TATUS I NDICATOR
The back of the print server provides lights for easy monitoring.The
following table defines the function of each light.
LABEL COLOR STATE STATUS
Power Orange ON The unit is receiving power.
OFF The unit is not receiving power.
100
Base-T
Green ON The unit is transmitting at 100
megabits per second.
OFF The unit is transmitting at 10
megabits per second
Link Yellow ON There is an Ethernet link
OFF There is no Ethernet link.
Blinking There is network activity.
100
Base-T
+Link
Yellow,
Green
Blinking
Alternately
A fatal error or exception has
occurred.
100
Base-T
+Link
Yellow,
Green
Blinking
Simultaneously
The firmware is being updated.

MANAGEMENT METHODS
OKILAN 6020E PLUS INSTALLATION GUIDE
6
M ANAGEMENT M ETHODS
There are a variety of ways to configure and monitor the
printer server using one or more of the following utilities:
E XTEND V IEW U TILITY
• Used for advanced configuration of the print server,
and allows you to configure for Netware, TCP/IP,
AppleTalk settings.
• Uses a 32-bit graphical user interface.
• Works with Windows PCs running TCP/IP or IPX/SPX
protocols.
• Included on the print server installation CD.
• After installation, this utility can be run from the
START menu.
• Used for Windows configuration.
E XTEND V IEW W EB U TILITY
• Allows you to configure the print server with a
standard web browser like Netscape Navigator or
Microsoft Internet Explorer.
• Requires a Java Virtual Machine in Netscape or
Internet Explorer.
XA DMIN 32 U TILITY
• Used for advanced configuration of the print server,
and allows you to configure for NetWare, TCP/IP,
AppleTalk settings.
• Uses a 32-bit graphical user interface.
• Works with Windows PCs running TCP/IP or IPX/SPX
protocols.
• Included on the print server installation CD.
• After installation, this utility can be run from the
START menu.
• The default password is ACCESS.
• Used for reloading of firmware.

OKILAN 6020E PLUS INSTALLATION GUIDE
MANAGEMENT METHODS
7
NOTE
The XAdmin32 Utility is not required if ExtendView is installed.
W EB XA DMIN U TILITY
• Allows you to configure the print server with a standard web
browser like Netscape Navigator or Microsoft Internet
Explorer.
• No additional software is needed on the system.
• Can be used on any system that supports web browser
capabilities.
• Type the IP address into your web browser address bar to
connect.
• The default password is “OkiLAN”.
HP J ET A DMIN U TILITY
An HP Windows-based utility (the OkiLAN print server works
transparently with JetAdmin).
NOTE
The HP JetAdmin Utility is no longer available for download from
the HP web site.
HP W EB J ET A DMIN U TILITY
• A web browser-based HP utility (works with standard web
browsers like Netscape Navigator or Microsoft Internet
Explorer).
• Can be downloaded from the HP web site <http://
www.hp.com>.
C OMMAND C ONSOLE
• A command-line-oriented console.
• Contains features not available through ExtendView,
XAdmin32, or WebXAdmin.
• The default password is ACCESS.
• Can be accessed via XConfig NetWare Utility, or WebXAdmin.
•TypeHELPforalistof console commands.

MANAGEMENT METHODS
OKILAN 6020E PLUS INSTALLATION GUIDE
8
NOTE
In all cases, when you are connected, press RETURN or
ENTER to get the "#" prompt, enter the password
ACCESS (it will not echo) and type anything in response
to the "Enter Username>" prompt. When the "Local>"
prompt appears, the console is ready to accept
commands.

OKILAN 6020E PLUS INSTALLATION GUIDE
MICROSOFT WINDOWS NETWORK CONFIGURATION
9
M ICROSOFT W INDOWS N ETWORK
C
ONFIGURATION
The following configuration procedures are designed for Windows
95/98/ME/2000/NT/XP/2003 Server operating systems.
1. Insert the CD supplied with your print server, and then click
on Install Software.
2. Select TCP/IP Management Utilities, and then click on Next.
3. Select ExtendView, and then click on Install.
4. Start the ExtendView utility by clicking on Start, Programs,
Okidata, and then ExtendView.
5. When you get the Welcome screen, click on Next, choose any
name for your View Name, select Automatically create a view
with default settings, and then click on Finish.
6. Double-click on the print server that you want to print to in
the list.
7. If you are using TCP/IP (recommended for Windows printing)
and you do not have a DHCP server (see note below), you
will need to manually assign a valid IP Address (if you are not
sure what IP address is valid, ask your network
administrator), and click on OK.
NOTE
If you are using DHCP on your network, the print server may have
acquired valid IP settings at this point and no further configuration
is necessary. This might work well if your DHCP server allows the
print server to keep this address permanently, but in most cases,
you will want to use a static address outside the range reserved
for DHCP (see your DHCP server documentation for details).
When you configure your printer port, the print server will go to a
static IP address. To assign a static IP address, right-click on the
print server in the menu, and then select Configuration. On the
TCP/IP tab, under IP Address Resolution, select Set Permanent,
and assign a valid static IP address for your network. Click on OK
to save the new settings.
8. Install the ExtendConnect IP Port Monitor by inserting the CD
supplied with your print server and clicking on Install
Software.
9. Select ExtendNet Connect Windows Printing, click on Next,
click on ExtendNet Connect for TCP/IP, and then click on

MICROSOFT WINDOWS NETWORK CONFIGURATION
OKILAN 6020E PLUS INSTALLATION GUIDE
10
Install. Follow the on-screen instructions to complete
this installation.
10. Install the printer driver software according to the
documentation for the printer.
11. Click the Windows Start button, select Settings, and
then Printers (Start, then Printers and Faxes if you
are using Windows XP).
12. Right-click on the printer you wish to associate with
the network port, and then select Properties.
13. If you are using Windows NT/2000/XP, go to the
Ports tab. If you are using Windows 95/98/ME, go to
the Details tab, and then click on Add Port.
14. If you are using Windows NT/2000/XP, highlight
Wireless ExtendNet Connect IP Monitor, and then
click on New Port.
15. If you are running Windows 95/98/ME, select Other,
highlight Wireless ExtendNet Connect IP Monitor, and
then click on OK. The search will begin for available
print servers.
16. Highlight the print server you would like to create the
port for, and then click on ADD.
17. Make sure the port you created is chosen, and then
click on Apply. You are now ready to print.

OKILAN 6020E PLUS INSTALLATION GUIDE
APPLETALK NETWORK CONFIGURATION
11
A PPLE T ALK N ETWORK C ONFIGURATION
The print server supports the AppleTalk protocol running over
Ethernet (also known as EtherTalk). This capability allows
Macintosh computers to print jobs to a printer simultaneously with
jobs from Windows, UNIX, NetWare, and other computers.
Print server AppleTalk capabilities allow a printer to appear as a
shareable printer node on an AppleTalk Phase 2 network. The print
server broadcasts information to Macintoshes on the network, and
automatically appears in the Print Center or Chooser of each
Macintosh. Application programs (such as Microsoft Word, Excel,
PageMaker, etc.) can print without modification or special software
on the Macintosh.
M ACINTOSH C ONFIGURATION (OS 8. X AND 9. X )
1. Identify the printer to which the print server is connected,
and install the printer driver.
2. Verify that Ethernet is enabled from the Network Control
Panel or AppleTalk Control Panel.
3. At a Macintosh workstation, from the Apple menu, open the
Chooser.
4. If the Chooser window displays an AppleTalk zone list, select
the necessary zone.
5. Click on the icon for the printer driver you are going to use.
If you have a Postscript printer, you can use the LaserWriter
driver.
6. Select the print server name (the default is
TWC_xxxxxx_P1_AT, where "xxxxxx" are the last six digits of
the Ethernet address.).
7. Close the Chooser. You can now print to the printer using any
standard Macintosh application program.
M ACINTOSH C ONFIGURATION (OS 10. X )
1. If you have not done so already, set the name of your
computer by going to the Applications folder, selecting
System Preferences, and then Sharing. Type in the computer
name in the Network Identity section (you can also set the IP
address here if you want).

APPLETALK NETWORK CONFIGURATION
OKILAN 6020E PLUS INSTALLATION GUIDE
12
NOTE
The Applications folder can generally be reached by
double-clicking on the Macintosh HD icon on the desktop.
2. Turn on Ethernet and AppleTalk by clicking on the
Applications folder and clicking on Network. Next to
Configure: select Built-in Ethernet (you can leave the
Location: setting as Automatic).
3. Click on the AppleTalk tab; ensure the box next to
Make AppleTalk Active is checked. If necessary,
select the appropriate AppleTalk Zone (you can leave
the Configure: setting as Automatic).
4. Now go to the Applications folder, open the Utilities
folder, and select Print Center. The Printer List will
appear (it will be empty if you have no printers
configured). Click on Add Printer..., and then select
AppleTalk instead of Directory Services.
5. All of the available AppleTalk printers on the network
should appear. Click on the one you wish to add, and
then click Add. The printer will now appear in the
Printer List.
6. To print from an application program, go to File and
then Print, select the desired printer, and then click
on Print.

OKILAN 6020E PLUS INSTALLATION GUIDE
TROUBLESHOOTING
13
T ROUBLESHOOTING
This section describes procedures for troubleshooting problems you
may encounter with the print server, and is divided into the following
sections:
• Installation Problems
• Intermittent Problems
• Protocol-Specific Troubleshooting
P RINTING P ROBLEMS
If you cannot print to the print server after you install it, check the
following:
• Make sure that the printer is powered on and is on-line, and
that all cables are securely plugged in.
If the printer starts up but you cannot print, the problem could be
one of the following:
• There is a problem with the interface between the print
server and the printer.
• There is a problem with the network connection or cabling.
• There is a queue setup problem, a print server setup
problem, or other protocol-related problem.
C HECKING THE INTERFACE BETWEEN THE PRINT SERVER AND THE PRINTER :
1. First make sure that the print server is securely plugged in to
the printer.
2. Wait about two minutes after the printer is powered ON, and
then run a print server self-test by pushing the button on the
back of the print server for less than five seconds.
NOTE
Pushing the button for more than five seconds will reset the print
server to factory defaults.
3. If the self-test does not print, then there is possibly a
hardware problem. Double-check the connections. If you
still cannot print, then make sure that your printer is capable
of printing text, PCL or PostScript (the self-test will not work
unless one of these is possible).

TROUBLESHOOTING
OKILAN 6020E PLUS INSTALLATION GUIDE
14
4. If the self-test prints but you cannot print or you get
distorted printouts, make sure that the printer is set
for the correct Page Description Language. Also,
verify that you have set up the drivers correctly on
the workstation.
C HECKING THE NETWORK CONNECTION AND CABLING
If the self-test page prints but you cannot print documents,
first check the network connection and cabling.
• If the appropriate lights are not on, there is probably
a bad 10baseT or 100baseTX cable, or the hub port is
bad. If possible, try a different cable and hub port,
or try connecting a different device to the cable.
• If you are using a hub, verify that the hub port is
good by trying the print server on a different port.
• If you have a bridge or router located between the
print server and the host computer, make sure that
the device is set up to allow the print server to send
and receive data from the host. For example, a
bridge can be set up to only allow certain types of
Ethernet addresses to pass through (a process
known as filtering); therefore, such a bridge must be
configured to allow print server addresses. Likewise,
a router can be set up to pass only certain protocols,
so be sure that the desired protocol can be passed
through to the print server. In the case of routers,
also make sure that the protocol is routable (LAT,
NetBEUI, and DLC/LLC are not routable).
• If the job exits in the queue but does not print,
ensure that you are not trying to print a text job to a
PostScript printer. If you have a printer that is
capable of automatic language switching, ensure that
the printer is not forced into PostScript mode.
• Make sure that you are not trying to perform an
illegal operation, such as attempting to print a legal-
size form when the printer only supports 8.5" x 11"
paper.

OKILAN 6020E PLUS INSTALLATION GUIDE
TROUBLESHOOTING
15
I NTERMITTENT P ROBLEMS
If the print server and the printer start up, but you intermittently
have problems printing, check the following:
• Excessive NetWare polling can be a big cause of intermittent
problems. Make sure that you have only enabled the
NetWare file servers that you need for printing (do a SHOW
NETWARE command from the print server console to see the
enabled file servers).
• If you can print small jobs OK but large graphics jobs are
distorted or incomplete, make sure that you have adequate
memory in your printer.
TCP/IP T ROUBLESHOOTING
If you are using TCP/IP and cannot print to the print server, and you
have checked the hardware and network as described in the
previous steps, then check the following (it is always a good idea to
try creating a another print queue to eliminate the possibility of
setup errors):
• The problem may be the result of mismatched or duplicate IP
addresses. Verify that the IP address is correctly loaded into
the print server (via the self-test page or through the remote
console) and make sure that no other nodes on the network
have this address (DUPLICATE IP ADDRESSES ARE THE
BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). If the
address is not correct, then check whether the loading
procedure was properly executed.
• Also verify that the host computer and the print server are
either on the same subnet (for example, if the print server
has a subnet mask of 255.255.255.0, the host must have the
same subnet mask) or that the router is properly configured
to pass data between the two devices.
• If the wrong IP address is loaded, check your network for file
servers that have DHCP, BOOTP, or rarp enabled, and make
sure that these file servers are not set up to load IP
addresses into the print server.

TROUBLESHOOTING
OKILAN 6020E PLUS INSTALLATION GUIDE
16
A PPLE T ALK T ROUBLESHOOTING
If you cannot print from an AppleTalk for Macintosh
computer, you have checked the hardware and network as
described in the previous steps, then check the following:
• Make sure that you are running Phase 2 AppleTalk
and that you have selected the correct network
interface from the Network Control Panel on the
Macintosh.
• Verify that you have selected the correct AppleTalk
zone. The print server gets its zone information from
router broadcasts, and may not be in the zone you
expect and will not show up in the Chooser. In this
case, you may need to force the zone name with the
SET APPLETALK ZONE command.
• Verify that you have a PostScript printer, because
AppleTalk requires PostScript. If you have a printer
with automatic language switching, the printer may
need to be manually forced into PostScript mode via
the printer front panel.
W INDOWS T ROUBLESHOOTING
If you are having trouble printing with Windows, check the
following (also refer to the TCP/IP Troubleshooting section):
• Make sure that you can ping the print server using
the DOS command PING ipaddress, where ipaddress
is the IP address of the print server. If you cannot
ping the print server, you will not be able to print.
• If you are getting distorted printouts, try printing
using the generic/text printer driver.