Oki B411d User manual

User’s Guide
59321901 my.okidata.com
B411 / B431

2 > B411/B431 Copyright Information
Copyright Information
Copyright © 2010 by Oki Data. All Rights Reserved
B411, B431 User’s Guide
P/N 59321901, Revision 1.1
March, 2010
Disclaimer
Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. The
manufacturer assumes no responsibility for the results of
errors beyond its control. The manufacturer also cannot
guarantee that changes in software and equipment made by
other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software
products manufactured by other companies does not
necessarily constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this
document as accurate and helpful as possible, we make no
warranty of any kind, expressed or implied, as to the accuracy
or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from
the web site: http://www.okiprintingsolutions.com
Trademark Information
Oki is a registered trademarks of Oki Electric Industry Company
Ltd.
Apple, Macintosh, Mac and Mac OS are registered trademarks
of Apple Computers Inc. Microsoft, MS-DOS, Windows,
Windows Vista, Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Adobe, Acrobat, Acrobat
Reader, PostScript ™ Adobe Systems, Inc. which may be
registered in certain jurisdictions. Ethernet ® Digital Equipment
Corporation. Mozilla and Firefox ®/™ Mozilla Foundation.
Other product names and brand names are registered
trademarks or trademarks of their proprietors.

Contents
3 > B411/B431 Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Abbreviations Used. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Interior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B411 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . .14
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Online button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing language. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Configuration Tool . . . . . . . . . . . . . . . . . . . .17
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .29
B431 Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . .31
Panel Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . .44
Paper Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Paper and envelope types. . . . . . . . . . . . . . . . . . . . . . . .45
Transparencies and adhesive labels . . . . . . . . . . . . . . . . .46
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Installing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Automatic feed sequence . . . . . . . . . . . . . . . . . . . . . .52
Multi purpose tray (B431) . . . . . . . . . . . . . . . . . . . . . .53
Manual feed tray (B411) . . . . . . . . . . . . . . . . . . . . . . .57
Paper Exit Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Setting the Paper feed, size and media . . . . . . . . . . . . . .61
B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4 > B411/B431 Contents
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printer settings in Windows. . . . . . . . . . . . . . . . . . . . . . .68
Printing preferences in Windows applications . . . . . . . . .68
PCL emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
PS emulation (B431) . . . . . . . . . . . . . . . . . . . . . . . . .72
Setting from Windows control panel . . . . . . . . . . . . . . .77
Printer settings in Macintosh . . . . . . . . . . . . . . . . . . . . . .82
Auto versus Manual Duplex Printing . . . . . . . . . . . . . . . . .83
Auto Duplexing: Models B411 and B431 . . . . . . . . . . . .83
Manual duplexing: Model B411 . . . . . . . . . . . . . . . . . .83
Manual duplexing: Model B431 . . . . . . . . . . . . . . . . . .84
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Overlays and Macros (Windows Only) . . . . . . . . . . . . . . . . 86
What are overlays and macros?. . . . . . . . . . . . . . . . . . . .86
Creating PostScript overlays . . . . . . . . . . . . . . . . . . . . . .86
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .87
Create and download the project . . . . . . . . . . . . . . . . .87
Test printing the overlay . . . . . . . . . . . . . . . . . . . . . . .88
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Printing with PostScript overlays . . . . . . . . . . . . . . . . . . .90
Creating PCL Overlays . . . . . . . . . . . . . . . . . . . . . . . . . .91
Creating the overlay image . . . . . . . . . . . . . . . . . . . . .91
Create and download macros. . . . . . . . . . . . . . . . . . . .91
Test printing the macro. . . . . . . . . . . . . . . . . . . . . . . .93
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Printing with PCL overlays . . . . . . . . . . . . . . . . . . . . . . .94
Consumables and Maintenance . . . . . . . . . . . . . . . . . . . . . 96
Consumable order details . . . . . . . . . . . . . . . . . . . . . . . .96
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
When to replace the toner cartridge. . . . . . . . . . . . . . . . .96
Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . .97
Image drum life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
When to replace the image drum. . . . . . . . . . . . . . . . . .104
Replacing the image drum. . . . . . . . . . . . . . . . . . . . . . .104
Generating a cleaning page. . . . . . . . . . . . . . . . . . . . . .111
B411 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
B431 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cleaning the LED array. . . . . . . . . . . . . . . . . . . . . . . . .115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Status and error messages . . . . . . . . . . . . . . . . . . . . . .117
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

5 > B411/B431 Contents
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . .119
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . .128
Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . .131
Software problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Options order numbers . . . . . . . . . . . . . . . . . . . . . . . .135
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . .135
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

6 > B411/B431 Notes, Cautions and Warnings
Notes, Cautions and
Warnings
For the protection of your product, and in order to ensure that
you benefit from its full functionality, this model has been
designed to operate only with genuine original toner
cartridges. Any other toner cartridge may not operate at all,
even if it is described as “compatible”, and if it does work, your
product's performance and print quality may be degraded.
Specifications subject to change without notice. All trademarks
acknowledged.
Note
A note provides additional information to
supplement the main text.
CAUTION!
A caution provides additional information which,
if ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which,
if ignored, may result in a risk of personal injury.

7 > B411/B431 Introduction
Introduction
Printer features
• Four different models to choose from: B411d, B411dn,
B431d, B431dn
(d denotes Duplex included and n denotes Network Interface
Card included).
• Memory: 64 MB.
• High speed printing:
- B411: 40 ppm for Letter and 38 ppm for A4.
- B431: 35 ppm for Letter, 33 ppm for A4.
• Maximum Resolution:
- B411: 2400 x 600 dpi
- B431: 1200 x 1200 dpi.
• Paper handling: 250 sheets 20-lb. US Bond (75 g/m²).
•Emulations
- B411: standard Printer Control Language PCL6, PCLXL,
Epson FX, IBM ProPrinter
- B431: PostScript 3, standard Printer Control Language
PCL6, PCLXL, Epson FX, IBM ProPrinter.
• Barcodes: embedded for SIDM emulations.
• Flash DIMM: 1 MB for B411 and 4.5 MB for B431 to allow the
storage of additional fonts or bar codes.
• USB 2.0 High speed and Parallel interfaces.
• 10/100 BASE-TX Network: B411dn and B431dn only.
• Multi Purpose tray for B431: to extend the range of media
your printer can accommodate; can also be used for
manual duplexing.
• Manual Feed tray for B411: to feed single sheets, heavy
paper stocks, envelopes, other special media and can also
be used as manual duplex.

8 > B411/B431 Introduction
Additionally, the following optional features are available:
• 64 and 256 MB RAM DIMM: to extend the main memory of
your printer and speed up the processing of large files.
• Second paper tray: to increase your printer’s paper
handling capacity by 530 sheets (20-lb. US Bond, 75 g/
m²).

9 > B411/B431 About This Manual
About This Manual
This manual has been written using more than one printer as
a model and the illustrations/screenshots reflect this. What
you see will be appropriate to the model you are using.
Abbreviations Used
The following abbreviations are used in this manual:
ABBREVIATION MEANING
Ctrl Control
dpi dots per inch
DIMM Dual In-line Memory Module
dduplex
n network card installed
LED Light Emitting Diode
NIC Network Interface Card
PCL Printer Control Language
PS PostScript (emulation)
PSE PostScript Emulation
RAM Random Access Memory

10 > B411/B431 Printer Components
Printer Components
Apart from the Operator panels, which are described in the
next chapter, the B411 and B431 printers look similar from the
outside.
Front View
1. Operator panel (B431dn shown)
2. Output Stacker (150 sheets, face down)
3. Output Stacker extension
4. Top cove r r e l ease button
5. Multi Purpose Tray (only for B431; 50 sheets), shown in
open position
6. Multi Purpose Tray extension
7. Paper Tray (250 sheets)

11 > B411/B431 Printer Components
Interior View
1. ON/OFF switch
2. LED array
3. Image drum
4. Manual Feed Tray (only for B411, single sheet feed),
(shown in open position
5. Toner cartridge
6. Fuser unit
7. Top cove r

12 > B411/B431 Printer Components
Rear View
1. Power cable connection
2. Parallel interface connection
3. USB interface connection
4. LAN interface connection (only for B411dn and B431dn)
5. Memory panel (to upgrade your printer’s memory RAM
DIMM)
6. Cooling fan

13 > B411/B431 Operator Panels
Operator Panels
This chapter describes the function of the operator panel on your
printer. It is useful to describe the Configuration Tool at this point
as it provides the B411 with the equivalent of the menu control
panel on the B431.)
Note
The Configuration Tool was installed as part of the
software installation described in the Setup Guide
supplied with your printer.

14 > B411/B431 Operator Panels
B411 Operator Panel
The B411 operator panel consists of 2 indicating LEDs, an LCD
(3) and an Online (4) button. The LEDs indicate Ready (1) and
Attention (2).
Note
For model B431, see page 31

15 > B411/B431 Operator Panels
LED indicators
The LED indicators show the status of the printer and have three
operating conditions as follows:
•Indicatoroff
•Indicatoron
•Flash
Both LED indicators come on momentarily when power is
switched on using the main power switch.
Ready LED (green)
• Indicator on - the printer is on-line and ready to receive data.
• Indicator off - the printer is off-line and cannot receive data.
Attention LED (red)
• Indicator on - this indicates a warning, (e.g. low toner).
• Indicator off - this indicates normal condition.
The meaning of the indicator LEDs when they flash (x) is
summarized as follows:
STATUS
READY
LED
ATTENTION
LED MEANING
Flash x The printer is receiving
and processing data
during printing or the
printer is resetting.
x There is a printing error,
for example, a problem
with paper, the cover is
open or the paper tray is
empty while a job is
processing.
x x There is a minor error with
the printer, for example,
toner is low and the image
drum needs to be
changed.

16 > B411/B431 Operator Panels
LCD
The LCD (3) has two rows of up to 16 alphanumeric digits,
displaying print status and error messages.
Online button
The primary functions of the Online button (4) are activated by
pressing the switch momentarily and releasing. The primary
functions are as follows:
• Turning the printer off-line.
• Turning the printer on-line (ready).
• Resuming printing after page overflow.
• Interrupting data processing when the printer is receiving
and processing data.
• Resuming data processing.
The secondary functions of the Online button are activated after
turning the printer off line, then pressing and holding the switch
for four seconds before releasing. The secondary functions are as
follows:
• Printing the demo and menu pages.
• Printing any data held in the buffer after printing has been
cancelled.
The other functions of the Online button are activated after
turning the printer off line then pressing and holding the switch
for seven seconds before releasing. The other functions are as
follows:
• Printing a cleaning page.
Note
Demo and menu pages can also be printed using the
printer’s Configuration Tool.

17 > B411/B431 Operator Panels
• Resetting the printer and clearing the buffer after printing has
been cancelled.
Changing language
The default language used by your printer for display messages
and for report printing is English. If required, this can be changed
to:
• Canadian French
• Latin American Spanish
•BrazilianPortuguese
Configuration Tool
The Configuration Tool is used to control and change the various
printer settings.
Using the Configuration Tool
Viewing or changing the printer settings are carried out as
follows:
With the printer connected to your computer and plugged in:
1. Click Start > All Programs > Okidata > Configuration
Tool and select the Configuration Tool.
2. Click Tools > Register Device.
3. Be sure the B411 printer is selected, then click Register.
Click Yes to confirm.
Note
To reset the printer to the default settings of the
manufacturer, the Online button is pressed and held
down while the printer is switched on with the main
power switch. The LED indicators blink when the
printer has reset to the default settings.
Note
See the Setup Guide supplied with your printer for
information on how to change the display language.

18 > B411/B431 Operator Panels
The B411 appears in the left column.
4. Click the B411 icon in the left panel, then click the Device
Setup tab.
5. Click the Menu Setting button.
6. Click USER MENU to pull down a list of the menu items.
Menu functions
The B411 Printer Menu allows you to view and change the
printer’s internal settings. You can think of this as the software
equivalent of the LCD operator panel.
The settings are grouped into categories or “menus” such as
Information Menu or Print Menu.
Some of these settings are similar to those found in your printer
driver or application software. The settings that you can change
using this software act as the printer’s defaults. These can be
overridden by the settings in your printer driver or application.

19 > B411/B431 Operator Panels
For example, if you have set the number of copies in the
Configuration Tool to one, this will be overridden if you select
three copies of your document in the printer driver.

20 > B411/B431 Operator Panels
Information menu: B411 Configuration Tool
This menu provides a quick method of listing various items stored
within the printer.
ITEM ACTION REMARKS
PRINT MENU MAP EXECUTE
NETWORK EXECUTE B411dn only
DEMO1 EXECUTE
PRINT FILE LIST EXECUTE
PRINT PCL FONT EXECUTE
PRINT PPR FONT EXECUTE
PRINT FX FONT EXECUTE
PRINT ERROR LOG EXECUTE
USAGE REPORT EXECUTE Is displayed only
when ‘USAGE
REPORT’ is enabled
in the Print
Statistics Menu