Oki C9300 Series User manual

Preface • 2
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its
control. The manufacturer also cannot guarantee that changes in
software and equipment made by other manufacturers and referred
to in this Guide will not affect the applicability of the information in it.
Mention of software products manufactured by other companies
does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document
as accurate and helpful as possible, we make no warranty of any
kind, expressed or implied, as to the accuracy or completeness of
the information contained herein.
The most up-to-date drivers and manuals are available from the Oki
Data website http://www.okidata.com and http://
my.okidata.com.
Copyright © 2002. All rights reserved.
As an ENERGY STAR®Program Participant, the
manufacturer has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended
where applicable on the approximation of the laws of the member
states relating to electromagnetic compatibility and low voltage.
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
ENERGY STAR is a registered trademark of the United States Environmental
Protection Agency.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.

• 1
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Notes, Cautions, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Model Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
CD-ROM disk contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Printer location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Packaging and protective sheet removal . . . . . . . . . . . . . . . . . . . . . .15
Toner cartridge installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Power connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Media recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Paper feed and exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
List of menu settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
List of administrator menu settings . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setting color tuning from the front panel . . . . . . . . . . . . . . . . . . . . . 69
Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Mac OS 8.6-9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Adjusting Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Mac OS 8.6-9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Color Print Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Choosing a Color Matching Method . . . . . . . . . . . . . . . . . . . . . . . . .84
Oki Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
General Printing Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

• 2
Mac OS 10.1.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Adjusting options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Mac OS 10.1.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Color Print Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Choosing a Color Matching Method . . . . . . . . . . . . . . . . . . . . . . . .118
OKI Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
General Printing Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Mac OS 8.6-9.2.2 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Storage Device Manager Operation . . . . . . . . . . . . . . . . . . . . . . . . .139
Profile Downloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Fonts Downloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Color Swatch Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
OkiNet Utility for EtherTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Mac OS 10.1.5 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Profile Downloader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Changing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Changing the image drum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Changing the transfer belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Changing the fuser unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Cleaning the LED heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Parallel transmission mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Problems printing from Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . 194
Problems with poor quality printing. . . . . . . . . . . . . . . . . . . . . . . . 196
Miscellaneous problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

• 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Additional memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Internal hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Additional paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
High capacity feeder (HCF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Fuser units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Transfer belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
OKI®print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Factory default settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Print menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Media menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Color menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
System Config menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
PCL Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
PPR Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
FX Emulation menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
USB menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Network menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Memory menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
System Adjust menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

• 4
NOTES, CAUTIONS, ETC.
NOTE
A note appears like this. A note provides additional
information to supplement the main text which helps you to
use and understand the product.
CAUTION!
A caution appears like this. A caution provides additional
information which, if ignored, may result in equipment
malfunction or damage.
WARNING!
A warning appears like this. A warning provides additional
information which, if ignored, may result in a risk of
personal injury.
Important!
An important message appears like this. An important message
provides supplemental information which can prevent potential
problems.

C9300/C9500 Introduction • 5
Introduction
Congratulations on purchasing this color printer!
In this chapter you will find a summary of the main features of your
printer followed by some advice on how to use this User’s Guide to
get the most from your printer.
MODEL SUMMARY
Model Resolution Print speed
Network
card
Duplex
Unit Memory
Hard
disk
C9300 600 x 1200
dpi
Letter:
30 ppm color
37 ppm mono
Tabloid:
16 ppm color
20 ppm mono
Option Optiona
a. Requires additional memory
128 Mb Option
C9300n 600 x 1200
dpi
Ditto Standard Optiona128 Mb Option
C9300dxn 600 x 1200
dpi
DItto Standard Standard 192 Mb Standard
C9500dxn 1200 dpi Ditto Standard Standard 320 Mb Standard

C9300/C9500 Introduction • 6
FEATURES
•Single pass digital technology for high quality, speed and
reliability.
•Duplex printing for fast reliable two-sided output (standard on
C9300dxn and C9500dxn, optional on other models).
•High capacity 10Gb hard disk drive (standard on dxn models,
optional on others).
•Versatile paper handling:
– Standard 550-sheet (20-lb. paper) paper tray
– Standard 100-sheet (20-lb. paper) multi-purpose tray for paper,
card stock, envelopes, labels, etc.
– Optional 550-sheet paper trays: up to two can be added to
expand the paper capacity to 1690 sheets.
– Optional High Capacity Feeder, mounted on casters, with three
550-sheet trays expanding printer capacity by 1650 sheets
(approx.).
•Flexible interfaces with automatic switching:
–USB
– High-speed, bi-directional parallel (IEEE-1284)
– Industry standard network connectivity via internal network
interface card (optional on models C7100 and C7300).
•Environmentally friendly: the advanced power save mode
minimizes power consumption and the separate toner and drum
design cuts down on waste.
•Automatic color balance adjustment: in order to ensure consistent
output at all times, the machine automatically performs a color
check when the machine is switched on, when the top cover is
opened and then closed, and adjusts the color balance
automatically. It can even be set to adjust the color balance during
long print runs.
•Auto media detect: detects the weight of the media being fed
through the printer then automatically adjusts the fusing
temperature, speed (if necessary) and transfer voltage to ensure
correct fusing and print quality.

C9300/C9500 Introduction • 7
HOW TO USE THIS MANUAL
This manual will lead you logically through the unpacking, setup and
operation of your printer to help you to make the best use of its many
advanced features.
It also includes:
•troubleshooting information
•maintenance guidelines
•instructions for adding optional accessories as your needs evolve
Online usage
This manual is intended to be read on screen using Adobe Acrobat
Reader. Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
•In the list of bookmarks down the left hand side of your screen,
click the topic of interest to jump to the required topic. (If the
bookmarks are not available, use the Table of Contents.)
•In the list of bookmarks click Index to jump to the Index. (If the
bookmarks are not available, use the Table of Contents.) Find the
term of interest in the alphabetically arranged index and click the
associated page number to jump to the page containing the
subject.
NOTES
This User’s Guide has been written using one printer as a
model, and the illustrations/screenshots reflect this.
The information in this manual is supplemented by the
extensive online help facility associated with the printer
driver software.

C9300/C9500 Introduction • 8
Printing Pages
The whole book, Individual pages, or sections may be printed. The
procedure for printing from Acrobat Reader is:
1. From the toolbar, select File, then Print (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
a. All pages for the entire manual.
b. Current page for the page at which you are looking.
c. Pages from and to for the range of pages you specify by
entering their page numbers.
3. Click OK.

C9300/C9500 Getting started • 9
Getting started
UNPACKING
After unpacking the printer and choosing a suitable place to put it,
check that all the necessary parts are available to continue:
1. The printer.
2. 4 toner cartridges (cyan, magenta, yellow and black).
3. Power cable
4. CD-ROM disks.
5. LED lens cleaner (not illustrated).
6. Light-proof plastic bags (not illustrated).
7. Documentation (not illustrated): Setup Guide, Software
Installation Guide, Warranty booklet.
WARNING!
The printer weighs 160 lbs. ( 72 kg) without the duplex
unit; 172 lbs. (78 kg) with the duplex unit installed (dxn
models).
Three (3) people are required to lift the printer safely.

C9300/C9500 Getting started • 10
Retain all packing materials to facilitate transport.
CD-ROM DISK CONTENTS
The CD-ROM disks supplied with your printer contain the following
software:
CD1 - Drivers, Software Utilities
CD2 - Manuals

C9300/C9500 Getting started • 11
PRINTER LOCATION
Place the printer on a flat surface large enough and strong enough to
accept the size and weight of the printer. There must be sufficient
space around the printer to allow for access and printer maintenance.
39.4inches
100cm
23.6inches
60cm 7.9inches
20cm
23.6inches
60cm
27.6inches
70cm
160lbs(72kg)
or 172lbs(78kg)
with duplexer
installed

C9300/C9500 Getting started • 12
PRINTER COMPONENTS
1. Top cover
2. Control panel
3. Top cover release catch
4. Multi-purpose (MP) tray (manual feed)
5. Paper support extension
6. Paper guides
7. Right side cover
8. Paper tray
9. Paper level indicator
10.Power switch

C9300/C9500 Getting started • 13
11.LED heads (4)
12.Discharge roller
13.Fuser unit
14.Image drum (cyan)
15.Image drum (magenta)
16.Image drum (yellow)
17.Image drum (black)

C9300/C9500 Getting started • 14
18.Power connector
19.Straight-through exit paper tray
20.Interfaces and card slot
21.USB interface connector
22.Parallel interface connector
23.Network interface card

C9300/C9500 Setting up • 15
Setting up
Before connecting this printer to a computer and power supply, the
toner cartridges must be installed and paper must be inserted in the
paper tray.
PACKAGING AND PROTECTIVE SHEET REMOVAL
1. Remove any adhesive tape and packaging from the printer.
2. Using the release handle, open the top cover.
3. Remove the LED head restrainer from behind the LED heads in
the top cover.

C9300/C9500 Setting up • 16
4. Remove the black image drum and place it on a level surface.
5. Remove the protective sheet.
CAUTION!
• Never expose image drums to light for more than 5
minutes.
• Always hold image drum by the ends.
• Never expose image drums to direct sunlight.
• Never touch the green surface of the drum.

C9300/C9500 Setting up • 17
6. Put the black image drum back into the printer (1), then push the
tab (2) inwards and remove the blanking plate from the drum.
7. Repeat steps 4 through 6 for each color drum
1
2

C9300/C9500 Setting up • 18
TONER CARTRIDGE INSTALLATION
1. For each color toner cartridge:
a. Remove the cartridge from its package.
b. Shake the toner cartridge back and forth several times, then
holding it horizontally, remove the tape, and then remove the
plastic clip from behind the colored lever.
WARNING!
Take extreme care when handling toner.
• Toner can be harmful if inhaled, swallowed or if it gets
in the eyes.
• Toner can also stain hands and clothing.