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2. Warranty
2.1 Warranty Policy
• The warranty period of one (1) year, starts on the date of purchase as stated
on your proof-of-purchase and expires after the indicated warranty period.
• When there is a request relevant to the warranty, a prompt response of
maintenance or exchange shall occur in principle at the headquarters of
Olive Healthcare, Inc. or the place of product installation according to the
repaired parts or the processing period. (Please check the status of repair)
• Upon submitting a repair request within the warranty period, the user should
provide Olive Healthcare, Inc. with the data, video, pictures, etc. needed to
confirm any product-related technical problems.
• Please have the following information available when contacting Olive
Healthcare Inc. for efficient assistance:
• -Your product type / model number (e.g. Bello2 / AD725-BTWT)
• -Your proof-of-purchase (e.g. original invoice or cash receipt) indicating the
date of purchase, dealer name, model number of the product and serial
number; and
• -The product serial number and production date code as specified on the
product.
• Please contact us at hello@belloeveryday.com or
http://www.belloeveryday.com, if you are in need of any assistance.
• In all cases, the responsibility, and rights for determination of the contents
and causes of product damage shall reside in Olive Healthcare Inc. The
determination shall be final and conclusive. The warranty excludes, or does
not apply, to the following:
