Olivetti NETTUN@3000 int'l User manual

CASH REGISTER
NETTUN@3000
ISTRUZIONI PER L'USO
int'l
USER'S GUIDE
Printed in Italy
ENGLISH
FRANÇAIS
DEUTSCHESPAÑOL

Publication issued by:
Olivetti S.p.A.
Telecom Italia Group
Via Jervis, 77 - 10015 Ivrea (TO)
Copyright © 2012, by Olivetti
All rights reserved
This manualdescribes the CRF3000 cash register sold with the name
NETTUN@3000int’l, and provides information of a general nature necessaryfor
using the cash register for the first time.
For more detailed information on how to use the cash register functions, a
Programming manual can be downloaded from the Olivetti site (www.olivetti.com)
that contains detailed information on programming the settings.
The manufacturer reserves the right to carry out modifications to the product
described in this manual at any time without any notice.
The quality requirements of this product are attested
through display of marking on the product.
Your attention is drawn to the following actions which could compromise the
conformity attested to above and also product characteristics:
•incorrect power supply;
•incorrect installation, incorrect or improper use or use not in compliance with
the warnings provided in the User’s Manual furnished with the product;
•replacement of original components or accessories with others of a type not
approved by the manufacturer, or performed by unauthorised personnel
User Safety
Connect the machine to a nearby and readily accessible current outlet.
Access the print unit area only to replace accessories. Do not use the machine
above or close to sources of heat (e.g. radiators) or very close to water (e.g.
swimming-pools or showers).
To effectively disconnect the appliance, remove the plug of the power cord from the
current outlet. To clean the machine, disconnect it from the current outlet, use a
damp cloth. Do NOT not use corrosive liquids.

iii
CONTENTS
1. INSTALLING THE CASH REGISTER................................................... 1-1
PACKAGE CONTENTS.....................................................................................1-1
INSTALLATION .................................................................................................1-2
CONNECTING THE CASH REGISTER TO THE POWERSUPPLY..................1-2
POWERING ON THE CASH REGISTER...........................................................1-4
INSERTING PAPER ..........................................................................................1-5
Safety Precautions and General Standards of Use.........................................1-5
Loading the Paper Roll....................................................................................1-7
Replacement of the Paper Roll / Removal of Paper Jam.................................1-9
Printer Warnings............................................................................................1-10
INSERTING THE ELECTRONIC JOURNAL....................................................1-11
Initialising the Electronic Journal ...................................................................1-11
Removing the Electronic Journal...................................................................1-12
INSERTION OF THE CHIPCARD ....................................................................1-12
CONNECTING EXTERNALPERIPHERALS ...................................................1-13
Connecting an external printer (Optional)......................................................1-14
Connecting a barcode reader (Optional)........................................................1-14
2. CASH REGISTER MAIN COMPONENTS ............................................ 2-1
MAIN COMPONENTS........................................................................................2-1
Connections.....................................................................................................2-2
USING THE TOUCH SCREEN ..........................................................................2-3
TICKET AREA ON THE SCREEN......................................................................2-5
USING THE ALPHANUMERIC KEYPAD...........................................................2-6
Entering Special Characters............................................................................2-7
CUSTOMISING THE CASHREGISTER............................................................2-8
SELECTING THE LANGUAGE........................................................................2-10
SETTING THE DATE AND TIME .....................................................................2-11
CONFIGURING THE MACHINE......................................................................2-12
Application Type............................................................................................2-13
Receipt Invoice Printer...................................................................................2-13
No. Chars Virtual Ticket.................................................................................2-13
Keypad Use Mode.........................................................................................2-14
USERINTERFACE CONFIGURATION...........................................................2-15
Selection Themes..........................................................................................2-15
Key Sound.....................................................................................................2-15
Scrolling Message.........................................................................................2-15
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iv
Touch screen Calibration...............................................................................2-16
Keypad Use Config........................................................................................2-17
Function Keys Programming .........................................................................2-18
SETSETUP.....................................................................................................2-19
Sets List.........................................................................................................2-20
OPERATOR MANAGEMENT ..........................................................................2-21
Selecting operators........................................................................................2-23
3. THE SALES ENVIRONMENT (MAIN ENVIRONMENT)....................... 3-1
SALES FUNCTIONS (MAINENVIRONMENT) ..................................................3-3
USING THE MAIN SALES ENVIRONMENT ......................................................3-5
PAYMENT METHODS.......................................................................................3-6
PAYMENTS.......................................................................................................3-7
Currencies.......................................................................................................3-8
Credit...............................................................................................................3-9
Voucher - Luncheon......................................................................................3-10
Chipcard Payments and Operations..............................................................3-12
Paying for a Sale Using A Chipcard and Point Calculation............................3-12
Displaying the Contents of The Chipcard ......................................................3-13
Chipcard Deposits.........................................................................................3-13
Chipcard Withdrawals....................................................................................3-14
4. RETAIL ENVIRONMENT – PLU/DEPARTMENTS................................ 4-1
SELLINGITEMS BY DEPARTMENT.................................................................4-1
SELLINGITEMS BELONGINGTOADEPARTMENT........................................4-2
PROGRAMMING VAT RATES -CODE 308.......................................................4-4
PROGRAMMING DEPARTMENTS-CODE 401................................................4-5
PROGRAMMING AN ITEM(PLU) –CODE 802 .................................................4-7
MODIFYING, DELETING, PRINTING AND FORMATTING
THE DATA RELATED TOANITEM(PLU) –SET 804,803,801,800...................4-7
ASSOCIATINGPROGRAMMING TO AKEY.....................................................4-8
PLU Details......................................................................................................4-9
Change PLU Details......................................................................................4-10
5. RETAIL ENVIRONMENT – GENERIC MODE....................................... 5-1
GENERIC PROGRAMMING OFTHE KEYPAD.................................................5-1
How to Associate and Customise Keys...........................................................5-2
Deleting the Association to a Key....................................................................5-5

v
6. CATERING ENVIRONMENT – TABLE OPERATIONS......................... 6-1
Key Description ...............................................................................................6-2
Table Management Functions - Proforma .......................................................6-2
Table Management Functions - Move Table ...................................................6-3
Functions Related to Table Management - Sharing Division...........................6-5
Recall Separate Account.................................................................................6-6
Table Closure Functions..................................................................................6-6
7. FUNCTIONS ........................................................................................... 7-1
Till Status.........................................................................................................7-2
Account Functions...........................................................................................7-2
ECR Functions ................................................................................................7-4
General Functions...........................................................................................7-4
Account Closer................................................................................................7-5
Table Operations.............................................................................................7-5
8. PROGRAMMING.................................................................................... 8-1
Error Messages...............................................................................................8-2
Programming List ............................................................................................8-3
ABR MANAGEMENT (CUSTOMER-COMPLETEDPERSONAL DETAILS) .....8-8
TRAINING MODE (SET170)..............................................................................8-8
PRINTING DAILYAND PERIODIC REPORTS..................................................8-9
SET315 –XMODE AUTOMATIC REPORT MANAGEMENT
SET316 –ZMODE AUTOMATIC REPORT MANAGEMENT..........................8-11
SET328 -SELECT RAPID UPDATE MODE....................................................8-13
VCHR ON/OFF (TICKETON/OFF)..................................................................8-14
Associating a Key With the Vchr On/Off Function .........................................8-14
Disabling Ticket Printing................................................................................8-15
9. SAVING/RESTORING DATA ON USB PEN ......................................... 9-1
Saving/Restoring Cash Register Programming....................................................9-1
Saving/Restoring User Configuration (DATABASE) of Cash Register.............9-1
Saving/Restoring the Cash Register................................................................9-1
SAVINGTHE CASH REGISTERPROGRAMMING –CODE 345.......................9-2
RESTORING THE CASH REGISTERPROGRAMMING –CODE 346...............9-4
SAVINGTHE USER CONFIGURATION (DATABASE)
OF THE CASH REGISTER –CODE348............................................................9-5
RESTORING THE USER CONFIGURATION (DATABASE)
OF THE CASH REGISTER –CODE349............................................................9-6
MAKINGASECURITY(BACKUP) COPY OF THE CASH REGISTER
ON AUSB PEN –CODE 350 .............................................................................9-7
RESTORINGASECURITY (BACKUP) COPY
OF CASHREGISTER FROM AUSB PEN –CODE351.....................................9-8
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vi
10. THE ELECTRONIC JOURNAL.......................................................... 10-1
INITIALISING THE ELECTRONICJOURNAL..................................................10-2
EJ LABEL.........................................................................................................10-3
REPLACINGTHE EJ .......................................................................................10-5
PRINTINGTHEEJINFORMATION-CODE460..................................................10-6
DELETING THE EJ –CODE 459......................................................................10-7
11. TECHNICAL SPECIFICATIONS....................................................... 11-1
Case..............................................................................................................11-1
Touch Screen................................................................................................11-1
Customer Display...........................................................................................11-1
Interfaces.......................................................................................................11-1
Card...............................................................................................................11-1
Integrated Thermal Printer.............................................................................11-1
External Power Unit.......................................................................................11-2
Electrical Data ...............................................................................................11-2
Power Supply Data........................................................................................11-2
Ambient Characteristics.................................................................................11-2
Dimensions and Weight.................................................................................11-2
A. TICKET, REPORT AND EJ PRINTING EXAMPLES...........................A-1
TICKET TYPES ...............................................................................................A-1
DEPARTMENT REPORT ................................................................................A-2
PLU REPORT..................................................................................................A-3
MANAGEMENT REPORT ...............................................................................A-3
CASH REGISTER MOVEMENTS REPORT ...................................................A-4
SALES HOURLY REPORT .............................................................................A-5
CURRENCY REPORT ....................................................................................A-5
OPERATOR REPORT.....................................................................................A-6
CUSTOMER ACCOUNT REPORT..................................................................A-7
DAILY CLOSURE REPORT ............................................................................A-8
TAX EXTRACTION REPORT..........................................................................A-9
EJ PRINTOUT ...............................................................................................A-10
EXAMPLE PRINTOUT FOR ALL TICKETS ISSUED
ON 07-03-2011 (CLOSURE NO. 1)...............................................................A-10
EJ ID DATA PRINTOUT................................................................................A-11

1-1
1. INSTALLING THE CASH REGISTER
PACKAGE CONTENTS
The cash register is supplied in a single package containing the following
components:
•Cash register
•External power unit with power cord
•Manual providing operating instructions
•Electronic journal inside the cash register
•Drawer fixing kit
Note: The electronic journal is loaded on the cash register.
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1-2
INSTALLATION
The steps to install the cash register are as follows:
- Connect the cash register to an electricity supply
- Powering on the cash register
- Insert the paper roll
- Connect the drawer (not indispensable for general use)
- Connect the external peripherals (not indispensable for general use).
WARNING: For the cash register to be operational, the paper roll and
electronic journal must be inserted correctly.
CONNECTING THE CASH REGISTER TO THE POWER SUPPLY
Connect the external power unit first to the cash register (A) and then to the 220V
mains supply (B).
A
B

1-3
General Warnings:
•Do not insert foreign bodies into the cash register.
•If the cash register is to remain unused for a long period, disconnect it from the
mains power.
•To disconnect the appliance from the electrical supply, remove the plug from the
mains electrical socket; the electrical socket used must be easily accessible and
located near the appliance.
•The appliance is certified as safe to use and compliant with standards only if used
with one of these types of power unit:
- Power supply: 100 – 240 Volt , 1.8 A - 50-60 Hz – external power unit model: 24
Volt +/- 3%, 3 A F10722-A (included in packaging).
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1-4
POWERING ON THE CASH REGISTER
The cash register is equipped with an ON/OFF (I/O) switch to the rear and an ON/OFF
button on the front panel:
1. Press the ON/OFF switch turning this to the (I) position.
I
2. Press the ON/OFF button for approx. 4 seconds.
Pressing the button, the cash register switches on and, after a short time, the
sales environment is displayed and the cash register is ready to operate.
When the cash register is ON ( button lit), it can be powered off by pressing this
around 4 seconds. If there are no operations in course, power-off is activated. If,
during the power-off phase, the cash register is in an operating state in which power-
off is not permitted, a warning message is displayed to alert the user that power-off is
not permitted. In this case, the user must first of all complete the current operating
procedure and then press the ON/OFF button (for around 4 seconds) to switch off
the cash register.
After a period of inactivity, the cash register switches to standby and the display
switches off (the time can be set by the user using a SET command); simply tap the
touch screen to return to the register to operating mode.
WARNING: position the external power unit in a well-ventilated area at a
distance from sources of heat.
ON/OFF switch
ON switch

1-5
INSERTING PAPER
WARNING: Only Mitsubishi F5041 thermal paper should be on the cash
register. Different types of thermal paper, especially paper that is
too thin, could result in incorrect advancement of the ticket.
The writing and logos on the back of the ticket also must not be
visible on the front due to the transparency of the paper.
SAFETY PRECAUTIONS AND GENERAL STANDARDS OF USE
Note: read this section carefully before using the product.
•Check that the electrical data of the cash register (230 V AC, 50/60 Hz) match
those of the mains supply.
•Connect the cash register to a compliant electrical system.
•Never expose the printer to direct sunlight, water, sources of heat or install this in
damp or very dusty environments.
•In the case of smoke, odours, or unusual noises, disconnect the product from the
mains and contact Technical Assistance.
•To avoid the risk of injury, do not touch the parts indicated in the figure below:
•Do not pull the paper from the outfeed slot when the cover of the cash register is
closed.
Very sharp automatic
cutter blade Very sharp manual
cutter blade
Very sharp cutter
counter-blade
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1-6
•Do not open the cover of the cash register during printing.
•Do not carry out any operations on the cash register except for the
troubleshooting procedures.
•Do not try to disassemble or modify the product.
•Do not insert foreign objects in the cash register.
•If the cash register is left unattended for long periods, disconnect the plug from
the mains.
•To cut off the power supply to the appliance, use the I/O switch on the back,
tuning this to the “O” position.
I
•The appliance is considered safe to use and compliant with standards only if
used with the following power units:
- Power supply: 100 – 240 Volt , 1,8 A - 50-60 Hz – Average power absorbed: 8 W
external power supply unit: 24 Volt +/- 3%, 3 A F10722-A (included in packaging).
WARNING: for the cash register to be operational, the paper roll and
electronic journal must be inserted correctly.

1-7
LOADING THE PAPER ROLL
1. Open the cover of the printer
exerting leverage in indent A
and lifting it up.
A
2. Remove the protective tape (only
for first time installation.
3. Holding the paper roll as
indicated in the figure, unwind
approximately 25 cm of paper
and then insert the roll in its
housing in the printer taking care
to hold the part of the paper
unwound.
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1-8
4. Insert the paper unwound in the
specific slot. The paper is loaded
automatically. It is advisable to hold
the end of the paper roll during the
loading phase.
5. Insert the part of the paper
unwound in the slot of the upper
cover of the printer.
6. Close the upper cover of the
printer. Check that the cover is
firmly closed on both sides (you
should hear the click of the closing
mechanism).
7. Extract the unwound paper and cut
this with the manual cutter.

1-9
REPLACEMENT OF THE PAPER ROLL / REMOVAL OF PAPER JAM
1. After raising the upper cover,
lift the cutter unit.
2. Press button (C) to retract the
printhead from the print unit.
Remove paper residue or
extract the finished or
jammed ticket roll.
C
3. Close the cutter unit.
To replace the paper roll, follow the insertion procedure and then read the “Paper roll
insertion” paragraph from point 5 onwards.
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1-10
PRINTER WARNINGS
Out of paper (ticket) Notifies that the roll of thermal paper is completely finished.
When this condition occurs, printer operation halts.
Cover open The cash register indicates that the cover of the printer
compartment is open or not closed correctly.
Note: Certain types of paper roll warn of the approaching end with a coloured
band (normally red) appearing on one side of the paper.

1-11
INSERTING THE ELECTRONIC JOURNAL
The electronic journal must be inserted and removed with the cash register
powered off.
To avoid the risk of damage to the electronic journal or machine malfunctions,
some of which can be resolved only with the assistance of the Technical
Services, the electronic journal must be used according to the indications
provided in this manual.
Proceed as follows
Open the hatch (1) and insert the electronic journal in the insertion slot (2) until it
clicks into place, then close the hatch.
Note: the hatch can only be opened using a flat screwdriver with a fine point or
similar tool.
Note: the card can be inserted only in one direction (the contacts of the card must
face down); do not force the card as this could damage it.
INITIALISING THE ELECTRONIC JOURNAL
The cash register automatically detects the electronic journal inserted. When a new
card is inserted, the cash register requests activation of the initialisation procedure.
In this case, follow the instructions displayed on the screen to initialise the electronic
journal correctly.
If an electronic journal that has already been used is inserted (e.g. a file card) or a
card used on another cash register, only read operations are possible.
1 2
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1-12
REMOVING THE ELECTRONIC JOURNAL
Open the hatch (1) and push the card until it is ejected (2).
Cards must be filed and preserved according to current filing regulations.
NOTE: Cards must be preserved in an area in which ambient temperature range is
between –40°C and 85°C, and humidity between 8% and 95%.
INSERTION OF THE CHIPCARD
WARNING: the card must be inserted with the chip facing down.
WARNING: chipcards generally available on the market cannot be used on
the cash register; use only specific cards furnished by authorised
centres.
WARNING: the chipcard must be removed only and exclusively when the
function that uses the chip card (for example, withdrawal,
payment, etc.) has been completed, i.e. when the ticket of the
operation has been printed.
1 2

1-13
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CONNECTING EXTERNAL PERIPHERALS
The devices most frequently connected are: Personal Computer, Barcode reader
able to handle the following codes: UPC A / UPC-E, EAN 13 / EAN 8, Code 39
(length 5-32), “Olivetti PR4 SL” Slip Printer, “Epson TM 290/295”, “Star SP 298”,
“Olivetti PRT100 Marker”, Drawer, Management data acquisition/processing devices.
A B C

1-14
CONNECTING AN EXTERNAL PRINTER (OPTIONAL)
If you want to use an external printer purchased separately (such as an “Olivetti PR4
SL” or “Olivetti PRT100 Marker” model), ensure that the printer connector is of serial
type. According to your model, connect the printer to the serial connector A.
CONNECTING A BARCODE READER (OPTIONAL)
If you want use a barcode reader purchased separately, check the type of connector
it uses (USB or serial). The Barcode readers supported can handle the following
codes: UPC A / UPC-E, EAN 13 / EAN 8, Code 39 (length 5-32). According to your
model, connect to connector Bor C.